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Presentation given to the Faculty of the Glion IHE Hospitality Management School in Bluche, Switzerland on January 15th 2013.
It covers the changes that the industry can expect in the near future and shares some ideas of what the CPG / FMCG industry does that could be of use to the Hospitality industry as well.
It closes with a short summary of some of the major areas of BigData usage and how some hotels are already making better use of their information.
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