Volunteer Dentistry for the Homeless

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Volunteer Dentistry for the Homeless

  1. 1. DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS Kris Volcheck, DDS, MBA Clara Pineda, DDS Katie Humphrey, RDH
  2. 2. CASS Clinic Rules <ul><li>Do Good </li></ul><ul><li>Socialize* </li></ul><ul><li>Teach </li></ul><ul><li>Thank </li></ul><ul><li>Beauty Matters </li></ul><ul><li>*the real number 1 </li></ul>
  3. 3. DO GOOD
  4. 4. Doing Good prevents pain
  5. 5. SOCIALIZE Number one Reason to Volunteer
  6. 6. TEACH
  7. 7. Teach
  8. 8. THANK <ul><li>Dr. Bassett has been treating the homeless since CASS </li></ul><ul><li>Dental Clinic opened its doors on January 1. 2001. Dr. </li></ul><ul><li>Bassett focuses on homeless women who have been </li></ul><ul><li>victims of domestic violence. Dr. Bassett is also adjunct </li></ul><ul><li>faculty at the Arizona School of Dentistry and Oral </li></ul><ul><li>Health. When she works on the homeless patients, she </li></ul><ul><li>also instructs the dental students. The homeless </li></ul><ul><li>patients get world class “Smiles by Joyce” and the </li></ul><ul><li>dental students get an education that only a practitioner </li></ul><ul><li>at Joyce’s level could provide. </li></ul><ul><li>To get more information about CASS Dental Clinic </li></ul><ul><li>or to volunteer, please contact Kris Volcheck, DDS at </li></ul><ul><li>602.256.6945 x3123 </li></ul><ul><li>Joyce Bassett DDS, FAGD. </li></ul><ul><li>Volunteer Dentist of the Year </li></ul><ul><li>CASS Dental Clinic </li></ul><ul><li>For the Homeless </li></ul>
  9. 9. THANK <ul><li>THANK </li></ul><ul><li>CELEBRATE (socialize) </li></ul><ul><li>At the same time </li></ul><ul><li>And get good media…to boot. </li></ul><ul><li>Run CASS Clinic Rules concurrently </li></ul><ul><li>For maximum effect </li></ul>
  10. 10. BEAUTY MATTERS
  11. 11. Beauty is functional and enchances socializing, teaching, education
  12. 12. Socialize, Teach, Learn, surrounded by beauty
  13. 13. BEAUTY MATTERS
  14. 14. BEAUTY MATTERS
  15. 15. BEAUTY raises money and does good
  16. 16. BEAUTY MATTERS
  17. 18. THE NEED <ul><li>Lack of Services </li></ul><ul><li>Impediment to the Homeless Client’s Success </li></ul><ul><ul><li>Pain </li></ul></ul><ul><ul><li>Infection </li></ul></ul><ul><ul><li>Esteem </li></ul></ul><ul><ul><li>Employability </li></ul></ul>
  18. 19. HOW THE CLINIC CAME TO BE <ul><li>Central Arizona Shelter Services (CASS) </li></ul><ul><ul><li>Financial resources </li></ul></ul><ul><ul><li>DDS on-site </li></ul></ul><ul><li>Healthcare for the Homeless </li></ul><ul><ul><li>Support </li></ul></ul><ul><ul><li>Funding </li></ul></ul><ul><li>Office of Oral Health trailer </li></ul><ul><ul><li>Upcoming Clinic/Campus </li></ul></ul><ul><li>New emphasis on dental </li></ul><ul><ul><li>Funding and grant writing </li></ul></ul>
  19. 20. FEASABILITY OF PROGRAM <ul><li>Assessing Need </li></ul><ul><ul><li>Statistics </li></ul></ul><ul><li>Assessing Supply of Volunteers </li></ul><ul><ul><li>Recruitment List </li></ul></ul><ul><li>Assessing Funding Possibilities </li></ul><ul><ul><li>Grant Writing </li></ul></ul>
  20. 21. ORIGINAL CLINIC
  21. 22. ORIGINAL CLINIC
  22. 23. ORIGINAL CLINIC
  23. 24. MAINTAINING VOLUNTEERS <ul><li>1. Socializing, drinking, eating, events. </li></ul><ul><li>2. Making the world a better place. </li></ul><ul><li>Do Good….but Just a Little. </li></ul><ul><li>Do Good….but Just Enough </li></ul><ul><li>When </li></ul><ul><ul><li>Accommodating Schedules </li></ul></ul><ul><li>Frequency </li></ul><ul><ul><li>Volunteer Burn-out </li></ul></ul><ul><li>What </li></ul><ul><ul><li>Choices </li></ul></ul><ul><ul><li>In Office Volunteer options </li></ul></ul><ul><li>Newsletter </li></ul><ul><li>3. Teach/ Learn </li></ul><ul><li>Specialists teaching GP’s, CE’s in implants with patients </li></ul><ul><li>Cutting edge supplies and equipment keeps volunteers intrigued </li></ul>
  24. 25. VOLUNTEERS <ul><li>What the homeless get from the volunteers </li></ul><ul><li>What the staff gets from the volunteers </li></ul><ul><li>What the volunteers get from their experience </li></ul>
  25. 26. VOLUNTEER DENTAL LABS <ul><li>A Critical Component </li></ul><ul><ul><li>Budget Buster </li></ul></ul><ul><ul><li>Functioning Patients </li></ul></ul><ul><ul><li>Employable Patients </li></ul></ul><ul><li>Content Volunteers </li></ul>
  26. 27. STUDENTS <ul><li>What the homeless get from the students </li></ul><ul><li>What the staff get from the students </li></ul><ul><li>What the students get from the homeless </li></ul>
  27. 28. DENTISTRY AND CASE MANAGEMENT <ul><li>Incentives </li></ul><ul><li>Employability </li></ul><ul><li>Continuum of Care </li></ul>
  28. 29. RESULTS
  29. 30. RESULTS
  30. 31. RESULTS
  31. 32. METH MOUTH
  32. 33. ELEMENTS OF A SUCCESSFUL VOLUNTEER PROGRAM <ul><li>DDS required to direct the program. </li></ul><ul><li>Receptivity of volunteers </li></ul><ul><li>Credibility </li></ul><ul><li>Treatment Planning/ Continuity of Care </li></ul><ul><li>Knowledge of Population-Specific Problems that directly affect the dental treatment and outcome. </li></ul><ul><li>On-site </li></ul><ul><li>Funding </li></ul><ul><li>Collaboration </li></ul><ul><li>Proper Volunteer Recruiting and Maintenance </li></ul><ul><li>Proper use of Volunteers </li></ul><ul><li>Lab component </li></ul>
  33. 34. A NEW HOME FOR THE HOMELESS
  34. 35. A NEW HOME FOR THE DENTAL VOLUNTEERS AND STUDENTS
  35. 36. Hiking (socializing)
  36. 37. Hiking …socializing
  37. 39. Soliciting Donated Equipment <ul><li>First Step was ADEC (Father Joe) equipment company. This first step met with firm resistance because of the WRONG ASK. </li></ul><ul><li>The CORRECT ASK was consistent with the clinic’s overall philosophy of …do good, but just a little. </li></ul><ul><li>This path plus ZERO dollars initially available had several fortunate consequences. </li></ul><ul><li>a. Competition (Pelton and Kavo) b. Showroom for comparison c. Exclusive Equip., Cabinets, IT, instruments. ( Thank You Celebration Picture) </li></ul><ul><li>AND </li></ul>
  38. 40. The engagement of a Local Supply Company <ul><li>Valley Dental Equipment Company </li></ul><ul><li>Dr. Gordon Osterhaus </li></ul><ul><li>Steve Farni </li></ul><ul><li>Valley Dental Equipment Co. went from excellent businessmen to compassionate coordinators, mentors, referral source, supporters, and co-solicitors. They were co-solicitors with a fortunate edge. ( Similar to dentists and labs) </li></ul>
  39. 41. Raising Capital Equipment Funds <ul><li>The supply companies’ donations spurred funding </li></ul><ul><li>Pulliam, Piper, St. Luke’s came in with specific agenda for funding </li></ul><ul><li>Maricopa County was the campus umbrella organization </li></ul>
  40. 42. Securing Operating Funds <ul><li>Health Care for the Homeless </li></ul><ul><li>United Way </li></ul><ul><li>US Vets/Homebase/Maggies Place/UMOM </li></ul><ul><li>Grant writing </li></ul><ul><li>Fundraising/ Golf/ House events (more socializing) </li></ul><ul><li>CE’s for all professionals (revenues and learning socializing) </li></ul><ul><li>Assisting Schools (revenues and lower employee costs) </li></ul>
  41. 43. Securing operating funds and CHILDREN
  42. 44. Children?? <ul><li>Children---Revenues, energy, emotion, new funders, new foundations, new grants, marketing, synergy. </li></ul><ul><li>Children---A new clinical model of onsite care at school. </li></ul><ul><li>Children---Controversy….Mixing populations?? (How we separate) They have care at other clinics?? ( eligibility versus utilization) Reducing chair time for adults?? (incentives for parents to bring children in) </li></ul>
  43. 45. Recruiting More Dentists <ul><li>Dentists beget Dentists </li></ul><ul><li>Dentists beget labs, hygienists, assistants </li></ul><ul><li>Socialize </li></ul><ul><li>Convention </li></ul><ul><li>Dental Association!!! Magazine!!! </li></ul><ul><li>Delegates </li></ul><ul><li>Continuing Education Credits </li></ul>
  44. 46. MAINTAINING VOLUNTEERS <ul><li>1. Socializing, drinking, eating, events. </li></ul><ul><li>2. Making the world a better place. </li></ul><ul><li>Do Good….but Just a Little. </li></ul><ul><li>Do Good….but Just Enough </li></ul><ul><li>When </li></ul><ul><ul><li>Accommodating Schedules </li></ul></ul><ul><li>Frequency </li></ul><ul><ul><li>Volunteer Burn-out </li></ul></ul><ul><li>What </li></ul><ul><ul><li>Choices </li></ul></ul><ul><ul><li>In Office Volunteer options </li></ul></ul><ul><li>Newsletter </li></ul><ul><li>3. Teach/ Learn </li></ul><ul><li>Specialists teaching GP’s, CE’s in implants with patients </li></ul><ul><li>Cutting edge supplies and equipment keeps volunteers intrigued </li></ul>
  45. 47. Community Patients on Campus? <ul><li>Campus that does not intimidate </li></ul><ul><li>Separate Entrances </li></ul><ul><li>Closed Clinics </li></ul><ul><li>Unsurpassed internal environment and operation </li></ul>

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