NEW CLINICAL FACULTY
This manual is intended only to help the relatively new clinical faculty in the long
orientation process. In no way should any of this information be considered
contrary to the policies and interests of the University of Missouri or the School of
It is intended to be informal and to help provide necessary information and
locations at which more complete information can be obtained.
Help us keep this up to date. Additions, corrections and suggestions are greatly
This document will be reviewed and updated on a monthly basis or sooner if the
situations require. Suggestions, additions and changes should be addressed to one
of the following:
Dr. Tressa Parkinson
Dr. Gerald L. Foley
Dr. James L. Parrott
First of all, visit Dr. Pam Overman to get your copy of the
Faculty Handbook. Second, get to Biomedical Communications
(BMC) and sign up for an e-mail account. Much of the dental
school communication is via e-mail. Get an account, and check
it at least weekly.
TP/GF/JP (Revised as of 9/2008) 1
Table of Contents
1. Composite Booklet
2. Malpractice Insurance
3. BNDD number (Federal Narcotic License)
4. Vacations and other days off (Clinic closed for what and when)
5. Your responsibilities on the computer (CMS and Lexicomp)
6. BMC and Beyond (What they can do for you: Dial-up, e-mail, personal web site,
7. Meetings (Mandatory and not so mandatory)
8. Benefits and Human Resources
9. Parking and associated dangers
10. HIPPA, OSHA, BLS Certification
11. Bridge Course for new Junior Students
12. Dress Code
13. Hours to arrive and leave work, to include staying late
14. Identification Card
15. Your chain of command (Who is your boss and who is your boss’s boss), dept. chairs
16. Activities outside of normal school hours
17. Graduate programs: What they are, who they are, and who’s in charge
18. Pre-clinical laboratories and you
21. Your relationship with students
22. CE allowances
23. Faculty Annual Evaluations
25. Giving a letter grade to a Student
26. In-service classes
27. Reports; How your work will be evaluated
28. Crown and bridge
29. Swinney Recreation Center and Annex, usage and cost
30. Signing a student in and out
31. Prerequisites before any student does endodontics
32. Exit exams and how they affect you
33. Our labs and the outside labs; the Rx required
34. What is available in dispensary and what must have faculty signature
35. SBE meds: when to use, how to obtain from O.S.
36. Study models and credit
37. What to do and who to call when you are sick/late
38. Clinical requirements for each class
39. 1st floor Administration and what they do.
40. 4th floor Administration and what they do
41. Clinical Faculty’s relationship with the Pediatric Dentistry Department
42. Books, pamphlets, etc. that you should have
43. The University of Missouri System
44. Discount UPS Available
45. Safety Glasses may be provided by the SOD
46. Your work place
47. Word Processing Available
48. Employee Self Service
TP/GF/JP (Revised as of 9/2008) 2
49. NPI number
1. The composite booklet is about 4” x 8” and has a listing and most photographs of the
faculty, students and staff of the School of Dentistry. It is usually published yearly and is
delivered to you. If you do not get one fairly soon after employment, ask for a copy from
the Clinical Dean’s office (Room 123; ph# 2137) or check with your team
2. Malpractice insurance is furnished by the SOD for activities having to do with the SOD
only. You are not covered for practicing dentistry outside of the school and you should
contact your own carrier for more information if you have interests outside. Written
confirmation and documentation can be obtained at the business office (Room 449;
3. You should be able to retain the same number and registration with the Justice
Department and the BNDD. You may need to either change or add your UMKC address
with the DEA and BNDD. The SOD would like to have this number and your state
number. When renewing, fill out the forms as in the past, and check the area in the lower
left for exemption. Put it in a stamped, addressed envelope and deliver it to the Clinical
Dean’s office (Room 123) to get the official SOD signatures and it will be mailed for
you. There is some question on this, but the above has worked to make the charges
exempt and the request does go through the system.
4. You are authorized vacation that is prorated according to the date of employment.
Requests for vacation are to be presented on a form (many needed forms may be obtained
in Room 168). Have your team coordinator and the Generalist chair sign it and give it to
Mary Helen Schooley in the Clinical Dean’s office. It will be returned via mailbox
(second floor hallway). Be sure to note in your team the days you will be absent
(information for the students and other faculty) and inform your team’s Secretary/Clerk.
Approval is contingent upon maintaining adequate faculty levels in all teams (not just
yours). Vacation days are to be used before September 1 each year. They may be carried
forward to subsequent years; however, you are only allowed a maximum of 5 weeks per
year regardless of your accrued amount. Doctor’s appointments and other personal
business appointments are to be scheduled on your non-contact day or taken as a vacation
5. You should get copies of the Faculty Handbook (room 441) and the Clinic Manual (also
available on http://dentistry.umkc.edu/intra/default.htm) to find answers for specific
questions. The Computer Management System (CMS) is a comprehensive program
dealing with all aspects of patient contact, student ratings and reports by the faculty and
the students’ mentors. These reports are used in many ways for tracking the progress of
the students. Lexicomp is the program used to check medications, etc. Again, this is
explained in your clinic manual.
6. Biomedical Communications (BMC) is the full-service, media-production, presentation-
support component for the School of Dentistry. BMC is staffed by full-time and part-
time professionals who average 10 years experience in similar commercial or
academic pursuits. The department provides, at no-cost to the constituency,
conventional photography and digital imaging, graphic design and illustration,
print production, writing and copy editing, computer/information technology
hardware and software support, engineering/technical maintenance services,
TP/GF/JP (Revised as of 9/2008) 3
computer-based (optical-scan) test scoring and analysis, classroom presentation
and audio visual/media presentation support, general creative services and special
events support. While the primary mission of the department is to support the
academic, research and other scholarly activities of the school, there is a very
strong contribution to products and services for student and faculty recruitment,
alumni and advancement, institutional marketing and promotion. The SOD will
provide business cards upon request. ( Room 260m or ph#2070 )
7. You will be advised about a number of meetings. During normal days when the
clinic is open, these meetings are usually held during the lunch hour. It is not
unusual for more than one meeting to be scheduled at the same time. Check with
your team coordinator to get advice on which is more important. Generalists’
meetings are published well in advance.
8. You should receive a Faculty & Staff Benefit Programs notebook, containing benefits
offered. It is very comprehensive and should answer almost all of your questions. Note
the web-site. Meetings can be arranged with UMKC Human Resources if desired. Pay
particular attention to sign-up dates and penalties for not following these guidelines.
9. Parking is available in University parking lots. There is a charge (payroll deduction) for
this on a monthly basis. Check with the Business Affairs Office (Room 449; ph#2020)
on the 4th floor to arrange this. “Failure to hang” is the most used reason for tickets, so
make sure the tag is clearly visible. Should you get a ticket and the tag is visible, go to
the Business Affairs Office for help. Rumor is that you have 3 violations before money
is involved (but don’t count on it).
10. The SOD has a comprehensive policy on HIPPA. It is too long and complicated to place
here, but you should have a working knowledge of it. It is fully documented in the clinic
manual. The same is true for Basic Life Support policies and Infection Control policies.
Faculty members are required to re-certify in BLS every other year and in OSHA every
year. Further information can be obtained in Room 168.
11. The Bridge Course is designed to ease the transition for the faculty and the students from
the 2nd year to the 3rd year on the clinic floor. These classes will change each year in
content and length and is probably a good idea for each faculty member to attend as many
of these classes as possible. It is given just prior to the summer clinic session and the
times and dates are TBA.
12. The latest dress code took effect after the Spring Semester of 2003. The administration
has asked all faculty to assist in enforcement and role modeling. A copy of this code is in
your clinic manual.
13. The SOD work day is 8:00 – 4:30 in the fall and winter, 8:00 – 3:30 in the summer.
Student instruction hours can be obtained by talking to your team coordinator. In reality,
on occasion, some students will place the faculty in a position requiring someone to stay
later than the published leaving time. Cooperation between team members is the only
way to solve the problem. The students should be warned (almost constantly) about
when they should release the patient and start cleaning their sites (15 minutes before the
close of the clinic). Even with that, a faculty member needs to stay to insure proper
completeness of treatment for the patient. Faculty members should work together and
possibly rotate staying late or at least discuss the problem before it happens.
TP/GF/JP (Revised as of 9/2008) 4
14. University ID cards may be obtained on main campus at Pierson Hall. There is no charge
for the first card; however, if you lose it there is a $5.00 charge to replace it. This card
gives you access into the building. A SOD ID must be worn when you are in the building.
The ID holder may be obtained in the 4th floor office Student Affairs.
15. You will have two immediate bosses, your team coordinator and your department chair.
There is a list of the coordinators, department chairs, Assistant Deans, the Dean, and
other administrative personnel on the UMKC web site: www.umkc.edu/dentistry.
16. The teams generally have parties that may occur during or after school hours, including a
Christmas party, a team picnic and sometimes a graduation party. There is on occasion a
retreat meeting for faculty and there is some CE offered after school hours. The school
offers tickets to the opening day of the Royals; however, the clinic will still be open and
you need to ask permission to go. You may also want to attend fraternity parties if you
are an alumnus of the fraternity.
17. The Advanced Education programs at UMKC are AEGD, Periodontics, Pediatric
Dentistry, Ortho, Endo, Surgery, Radiology, and Dental Hygiene Education. There is also
an Oral Biology PHD program. These programs are listed on the UMKC web site:
18. In theory, the faculty will rotate through all of the pre-clinical labs on a two-year basis.
This is very difficult to accomplish and many changes and variations are common. Ask
the course director for a textbook, lab manual and seating chart.
19. You get a one hour lunch. The school has very limited accommodations for lunch in the
canteen. Vending machines are available. Students and faculty are not allowed to go to
the cafeteria at CMH. There are restaurants in Crown Center, a McDonalds in TMC, a
Quiznos in the parking facility, and Tiocalis (Mexican fare) just a ½ block south on
20. When dialing an outside number, you need to dial 9 first. Long distance calls can be
placed by your team Secretary/Clerk. Unless you have your own office, you will not
have voice mail. You may use the team clerk’s number for emergencies.
21. Keep your relationship with the students professional!!!
22. You are allowed to take a total of one week off for continuing education (CE) in addition
to your regular vacation time. Most CE expenses are not covered by the school and can
not be reimbursed; however, some CE may qualify you to be sponsored by UMKC to
attend. The Faculty Development Committee is the place to start.
23. You will need to regularly update and report (at least annually) your accomplishment
information. Make sure that your information is current and up-to-date; this will help to
ensure that you, your department and your academic unit get full credit for the work you
are doing. These reports are also used as part of your annual review process. You should
keep a copy of all CE attended as well as an up to date CV. You will have a review each
year by your department chair.
24. You will be assigned students to mentor. Faculty and Mentor evaluations are usually
done once each semester. You will need to enter a faculty evaluation for all of the
TP/GF/JP (Revised as of 9/2008) 5
students in your team. Once the entire faculty in your team has completed their
evaluations, you can then pull up a mentor evaluation that will combine all the faculty
info. This will allow you to fill out an official mentor evaluation that will be discussed
with each student that you mentor. You may want to also review the student status, their
progress in competency completion status and range of procedures completed before you
complete your mentor report.
25. Each semester your team coordinator will ask you to give each student in your team a
letter grade. This grade will be averaged with all of the faculty’s grades. You should base
this letter grade on clinical performance only. Time unit status, patient status, and
competency completion status will be figured in by the coordinator before the final grade
26. Most in-service CE is held over the lunch hour. Normally, lunch is provided if you have
previously signed up for the CE class. You will usually receive 1 hour of CE credit per
class attended. All lecture-only CE held during the lunch hour is free of charge, and
typically any other CE held at or sponsored by the School of Dentistry is free for full-
time faculty. Hands-on classes may require you to pay a fee. There will be occasional
faculty in-service meetings. There may also be a faculty and staff meeting held each
month to keep you up to date with changes, new issues and problems the school may be
27. Everything that is done on the computer is evaluated by someone. Certain procedures will
flag a report: Completion of a diagnosis, treatment plan presentations, x-rays taken, and
exit exams. If any information appears to be incorrect or incomplete, you will be notified
by a letter or by your team coordinator so you can evaluate the procedure. Any action or
non-action taken should be noted and returned to the source of the report. A few hints to
keep you off these lists would include the following: Make sure when doing an exit exam
the patient is not due for recall, a diagnosis was performed in the last 6 months, the x-rays
are up to date and no retakes are required. It is recommended that you review the
charting for errors. Check if the periodontal therapy or prophylaxis is up to date with the
patients recall interval. The student and faculty must both fill out an exit exam
assessment. The student’s assessment must match yours exactly. If there are watch areas
or treatment that the patient does not want done, these must be noted. If there are
concerns or new lesions, the note for the exit exam should be entered but the exit exam
should not be completed until the treatment has been added to the treatment plan and it
has been completed. If the student misses the new lesions or problems, this should be
noted, the exit exam should be completed with no credit given, and a new exit exam
added. If there are numerous new lesions or corrections noted, a periodic diagnosis
procedure is recommended. See the guidelines posted in your team. All conditions
existing on each tooth should be noted. On a diagnosis any incipient and/or carious
lesion should be noted, as well as open margins, and overhangs. The treatment plan (TX)
should be accepted by a treatment planner. If you are approving treatment on a treatment
plan (TX) make sure it is entered in order and all treatment was entered correctly. If you
are not a treatment planner, you may want to make an administrative note as to the
faculty member that signed the written treatment plan for the student. The radiographs are
evaluated with the charting by Radiology after the diagnosis is completed. Errors in
charting will be sent to you. If the patient has missing teeth, there must be a procedure
listed on the TX plan to restore these areas. If the patient does not want the TX done, the
treatment should be rejected on the TX plan and a reason why it was rejected entered in
the notes. If no treatment is recommended for these areas, that also should be noted.
TP/GF/JP (Revised as of 9/2008) 6
28. You will receive a report from the crown and bridge lab on the number of cases you have
signed for or requested that were returned. Make sure the student has properly mounted
the casts, the margins are correct when compared to the rigid model, the margins are
clearly marked, there are no undercuts, and adequate tooth reductions have been done
based on the requested design of the crowns. Most cases are returned for poor margins or
29. The Swinney Recreation Center is located across from Pierson Hall on the main campus.
The cost for individual faculty use is $240.00 per year. The fee for individual faculty with
adult household (one additional person, also residing in the household) is $420.00 per
year. The center is open Mon.-Thurs. 6am to 10pm, Fri. 6am to 8pm, Sat. 9am to 6 pm,
and Sun. 12pm to 6 pm. Swinney Recreation Center Annex (Hospital Hill, 25th and
Campbell) is currently open on Tuesday and Thursday from noon to 6pm and currently
has a limited amount of exercise equipment. In the spring of 2009, the Annex will have
extended hours, additional cardiovascular equipment and a full weight circuit. You will
need to have your Faculty ID to get in.
30. Signing a student in and out. Before the student is signed in, the health history needs to be
reviewed and the dental treatment to be done that day should be reviewed with the student and the
patient. All of the information needs to be discussed with the instructor prior to sign in. You sign
in through the “Health Summary” and should read the previous treatment notes. Make sure that
all consultations have been performed, the procedure to be done has been properly diagnosed and
TX planned and the TX plan presentation has been performed. After all procedures are
completed and the student has completed their notes, sign the student out through “File…Post…
Sign Out”. It may be necessary to refresh the CMS program to access the “Post” option. Read
the notes, make any additions, and “thumb” out.
31. Pre-requisites before any student does an endodontic procedure: The student needs to
complete a diagnosis and TX plan prior to patient TX. Be absolutely sure the tooth or
teeth to be treated have had a consultation for restorability before the initiation of
32. Exit exams don’t affect you unless you have to do them. The team coordinator may
assign two or three instructors to perform exit exams. Their duty is to review the chart,
re-examine the patient, and evaluate all the work that has been done by the student. After
all procedures and recall are up to date, a final “seal of approval” is given. The student
and faculty member must fill out the exit exam based on the patient’s total dental health
at the time of the examination, not just the treatments completed by the student.
33. UMKC SOD has a computer-generated laboratory script to fill out for any procedure that
requires lab work done by other than the student. It should be filled out by the student in
the same manner a lab slip would be filled out outside of the SOD. If an outside lab is to
be used, permission must be obtained from the Clinic Dean or authorized representative.
This is done mostly for aesthetic cases and all-porcelain cases. A crown and bridge
design sheet is located in each team.
34. Dispensary items. All materials available from the dispensary are in the “Blue Book”
located in each team. Items that need to be “thumbed” in by an instructor are under
“Treatment Notes…Order Dispensary Supplies”.
35. Antibiotic pre-medication may be needed to cover conditions such as: Certain heart
conditions, certain heart procedures done, and artificial joint replacement (for a period of
TP/GF/JP (Revised as of 9/2008) 7
time). For specifics there are many publications, including the clinic manual, that review
the recommendations. To obtain medications from Oral Surgery, go to “Treatment
Plan…Prescriptions”. Order the desired pre-medication and Post/print. Send it up to oral
surgery and add the medication to the treatment plan with a note to be made at sign out.
There will be an appropriate fee assessed the patient.
36. Study models and credit. Study models are required on any case where extensive dental
treatment, prosthetic or orthodontic treatments are to be considered. Study models may
need to be mounted. When the student has presented the models to the treatment planner,
credit can be given on the computer for the study models.
37. When you are sick/late, call the team secretary/clerk who will inform the team
coordinator and adjust the schedule accordingly. You can call the coordinator directly
and leave a message…but it is best to go directly to the “organizer” of the team…the
38. Clinical Requirements for each class. This is a broad subject!! There are time unit
requirements, specific departmental requirements for procedures, proficiency
requirements, etc. Because these change from semester to semester, it is best to check
with the specific department for details. Students’ time units, etc. can be checked in the
computer. Go into CMS, “View…then the appropriate Provider category…then enter the
student number”. Specific departmental requirements can be checked with the team
clerk. There is a requirement list for each class. It can be obtained from the team
Harvey C. Eplee, DDS, MPA, MJ is the Assistant Dean for Clinical Programs. He
oversees clinical programs, the coordinators, and all our computer software technology.
He takes care of patient relationship problems that cannot otherwise be handled by
Nancy M. Mills, RN, Ph.D. is the Interim Dean of the School of Dentistry.
Edgar J. Ellyson, PhD is the Assistant Dean for Business Affairs. He takes care of
business and is in charge of Facilities Management.
John W. Killip, DDS is the Assistant Dean for Student Programs. He is in charge of
admissions and recruitment of students to the SOD.
Pamela R. Overman, EdD is the Associate Dean for Academic Affairs. She oversees
Academic programs, Faculty Development, and is head of the Curriculum Committee.
Students see her when they are in “trouble”.
Vicki VanNoy, Purchasing
40. Pediatric Dentistry Department. This department is under the control of Dr. John
Haynes and believe me…he is in control. He is a very nice guy who will answer any
questions you may have. This department has control over transfer and dismissal of all
pediatric patients. Do not inactivate or place pedo patients on recall—Refer them to the
Pediatric Department. There are students available for emergency treatment for pedo
patients on most days…otherwise emergencies will be seen in the emergency clinic.
TP/GF/JP (Revised as of 9/2008) 8
41. Books, pamphlets, etc. that you should have are in the Faculty Manual. For any special
books that may be needed, check with the department heads (i.e. orthodontics,
periodontics, removable prosthetics, etc.).
42. Making copies. The code for the copy machine can be obtained from the team clerk. The
copy machine is located outside of Room 168 on the first floor. You can make up to 50
copies down here, any more and you need to go to the copy center on the 4th floor. If you
go there, you must have a department or other account to charge it.
43. It is strongly recommended you go to the web site for the University of Missouri system
(http://www.missouri.edu/) and become familiar with overall scheme of things. There are
a number of schools with which you may not be familiar. Search the website also for the
communication network to see just how big and comprehensive the system in which you
are a part.
44. By going through the mail room (4th floor) you can ship items UPS using the University
as the origination point. Personal items are charged to you.
45. Safety glasses with side shields are available at no cost. Get the form in Room 168 and
follow the directions. There are a number of signatures required, you take the form to an
approved supplier, are fitted and you have to return a few weeks later to pick them up.
These glasses emphasize safety and not style. Remember, clinic glasses with side shields
are absolutely required.
46. After a few months, you will be able to see the organization of your clinic place.
Constantly be aware of the surrounding conditions, including but not limited to, items on
the floor, PPE’s hanging on the cubicle walls, unattractive and almost any decorations in
cubicles, students not adhering to normal barrier techniques and any unsafe and unclean
practices. Insist on the highest standards of conduct and appearance in your work place.
47. Word processing for SOD related communications is available. Inquire at Room 416 on
the 4th floor or call ph#2086.
48. Employee Self Service provides secure and easy access to review and update your human
resources, payroll and benefits information online. Go to: https://myhr.umsystem.edu.
In Employee Self Service, you can: View pay advice detail (current and past), update
federal tax withholding, update direct deposit information, maintain current address and
phone numbers, create and update emergency contacts, view personal information, view
vacation, sick, personal and comp time balances, and view employee and dependent(s)
benefit plan enrollments. Employee Self Service gives you the ability to verify your
information. Many of the items can be updated online. The goal is to give you a tool to
keep your data current and accurate.
49. Pharmacies may ask faculty members for their NPI number prior to processing scripts.
The UMKC School of Dentistry NPI is 1992786412. Please provide pharmacists
requesting an NPI with this number.
TP/GF/JP (Revised as of 9/2008) 9