DENNIS MAMAUAG PAMITTAN
Managing
Information &
Technology:

Managing Information & Technology
What is a Business Process?
-Documentation a process.
Managing Business Process
Documentation
-Reengineering the Bookstore
Enterprise Resource Planning System

Business Process:
Process: series of tasks that are completed in
order to accomplish a goal.
Business Process-is a process that is focused
on achieving a goal for a business.
the better their processes, the more
effective the business.

Business Process:
A process that eliminates cost or retain more profit:
Example:
Documenting a Process-(for Businesses) it is
essential:
-it allows them to ensure control over how activities
are undertaken in their organization.
-it allows for standardization.

Business Process:
 CREATE A LIST- this is simplest way to document a
process.
 It shows each step in the process;
 Each step can be checked off upon completion.

Business Process:
example, a simple process, such as how to create an account on
eBay, might look like this:
1.Go to ebay.com.
2.Click on “register.”
3.Enter your contact information in the “Tell us about you” box.
4.Choose your user ID and password.
5.Agree to User Agreement and Privacy Policy by clicking on “Submit.”

Business Process:
For processes that are not so straightforward, documenting the process as a checklist
may not be sufficient. For example, here is the process for determining if an article for
a term needs to be added to Wikipedia:
1.Search Wikipedia to determine if the term already exists.
2.If the term is found, then an article is already written, so you must think of another
term. Go to 1
3. If the term is not found, then look to see if there is a related term.
4.If there is a related term, then create a redirect. 5. If there is not a related term, then
create a new article.

Business Process:
This procedure is relatively simple – in fact, it
has the same number of steps as the previous
example – but because it has some decision
points, it is more difficult to track with as a
simple list. In these cases, it may make more
sense to use a diagram to document the
process.

Managing Business Process
Documentation
-as organizations it is vital to document their
process/procedures on operation.
-as process change and improve, it is important to
know which processes are the most recent;
-it is also important to manage the process so that it
can be easily updated.
- “Management System”-documentation

Managing Business Process
Documentation
“Management System”
-stores and tracks documents and supports the following
functions:
 Versions and Timestamps- keeping multiple versions of
documents.
 Approvals and Workflows- editing and routing
documents for approvals
 Communication- notify appropriate people when a
change to a document is approved.

Managing Business Process
Documentation
Examples:
 Reengineering the Bookstore:
-the goal of the process redesign is simple: capture a higher
percentage of students.
-utilizes information technology to reduce the amount of
work the students need to do in order to get their books.
-thru email, bookstore sends to students updates of list of
books, which students would confirm what to be delivered
to them.

Enterprise Resource Planning System
An ERP system is a software application with
centralized database that can be used to run an
entire company.
 Software application- the system is software,
installed and configured to work specifically for
an individual organization.
 With a centralized database- all data in ERP
system is stored in a single, central database.

Enterprise Resource Planning System
 That can be used to run an entire company-an
ERP can be used to manage an entire
organization’s operation.

Enterprise Resource Planning System
“The implementation of an ERP system is an excellent
opportunity to improve their business practices and upgrade
their software at the same time. Others ERP brings them a
CHALLENGE”
 Organizations must have to maintain the changes
themselves:
1. Maintain a listing of these changes.
2. Retesting the system every time an upgrade is
made.

Enterprise Resource Planning System
Some of the best –known ERP vendors:
 SAP: is one of the world’s lesding producers of software for
the management of business processes, developing solutions
that facilitate effective data processing and information flow
across organizations.
 Microsoft: application that is designed specifically by
microsoft for business use.
- Oracle: database is a collection of data treated as a unit. The
purpose of a database is to store and retrieve related
information.

Enterprise Resource Planning System
ERP
A system provides business intelligence tools such as
executive information system, decision support system,
easy warning system.
-these tools help manufacturing operations to make
data-based decisions that pertain to their overall
productions process.

Enterprise Resource Planning System
Three (3) main reasons why companies choose to
implement and ERP system into their organizations:
1. To intergrate financial data- an ERP system creates a
single version of the truth to align everyone in the
company in terms of costs revenues.
2. To standardize manufacturing process- an ERP
system ensures that different units are using the
same business processes to save time and increase
productivity.

Enterprise Resource Planning System
Three (3) main reasons why companies choose to
implement and ERP system into their organizations:
3. To standardize HR information: an ERP system can
help large companies have a standard way of tracking
employee time and share benefits and services offered.

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Thank you for listening and God Bless every one!!!