Improving Services for Students with Sharepoint <ul><ul><li>Diane Montgomery and Colin Farrow </li></ul></ul>
Background <ul><li>What do students do? </li></ul><ul><li>Email </li></ul><ul><li>Library services </li></ul><ul><li>VLE  ...
Features the business want <ul><li>Easier access to Email, Calendars, Moodle, Student Records System, Document Management ...
Features IT want <ul><li>Platform and browser agnostic </li></ul><ul><li>Management functions, flexibility, security and r...
Why SharePoint? <ul><li>Expected £ outlay </li></ul><ul><li>Fit </li></ul><ul><li>Promised functionality </li></ul>
Challenges <ul><li>Management </li></ul><ul><li>aspirations </li></ul><ul><li>Vendor  </li></ul><ul><li>product  </li></ul...
Sharepoint <ul><li>Collaboration </li></ul><ul><li>Portals and Personalisation </li></ul><ul><li>Search </li></ul><ul><li>...
MyGlasgow <ul><li>Single Sign On </li></ul><ul><li>Team Collaboration Sites </li></ul><ul><li>MySites </li></ul>
Single Sign On – What is available? <ul><li>SSO </li></ul><ul><ul><li>CAS </li></ul></ul><ul><ul><li>PubCookie </li></ul><...
Single Sign On - Sharepoint <ul><li>Sharepoint SSO provider </li></ul><ul><ul><li>a service providing credentials for appl...
Single Sign On - Applications <ul><li>Legacy Applications </li></ul><ul><ul><li>student records </li></ul></ul><ul><ul><li...
Single Sign On – our solution MySite Resources Open ... SSO application SessionDB Identity  Vault
Team Collaboration Sites <ul><li>web sites </li></ul><ul><li>document libraries </li></ul><ul><li>surveys </li></ul><ul><l...
MySite <ul><li>user personal pages </li></ul><ul><li>private and shared space </li></ul><ul><li>web parts </li></ul><ul><u...
Browsers <ul><li>heterogeneous environment </li></ul><ul><li>IE, FF, Safari, ... </li></ul><ul><li>“ MOSS 2007 supports se...
Server Farm <ul><li>web front ends </li></ul><ul><li>application servers – search, index </li></ul><ul><li>SQL  active pas...
Storage <ul><li>MySites – 256Mb per user </li></ul><ul><li>Team Sites – 100Gb per site collection </li></ul><ul><li>80% fi...
$harepoint – the bottom line <ul><li>server farm hardware </li></ul><ul><li>licences </li></ul><ul><ul><li>CALs, OS, MOSS,...
What next? <ul><li>roll out and launch </li></ul><ul><li>sit back and relax ... </li></ul><ul><li>... monitor and modify <...
Contact Information <ul><li>Colin Farrow c.farrow@it.gla.ac.uk </li></ul><ul><li>Diane Montgomery d.montgomery@it.gla.ac.u...
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University of Glasgow Eduserv Event Sharepoint

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Presentation by Colin Farrow and Diane Montgomery at the Eduserv event Use of Microsoft SharePoint in UK Higher Education Institutions on 25 November 2009 in London

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University of Glasgow Eduserv Event Sharepoint

  1. 1. Improving Services for Students with Sharepoint <ul><ul><li>Diane Montgomery and Colin Farrow </li></ul></ul>
  2. 2. Background <ul><li>What do students do? </li></ul><ul><li>Email </li></ul><ul><li>Library services </li></ul><ul><li>VLE </li></ul><ul><li>Student Records System </li></ul><ul><li>Printing </li></ul><ul><li>Filestore </li></ul><ul><li>Desktop apps </li></ul><ul><li>Subject specific apps </li></ul><ul><li>What do staff do? </li></ul><ul><li>Research </li></ul><ul><li>Teaching </li></ul><ul><li>Administration </li></ul>Common Student Desktop Wide range of existing software e.g. Moodle, T4, Documentum Common Staff Desktop
  3. 3. Features the business want <ul><li>Easier access to Email, Calendars, Moodle, Student Records System, Document Management </li></ul><ul><li>Collaboration tools for shared workspace/web sites for peer working and tools for blogs, wikis, surveys, etc. </li></ul><ul><li>A personalised MySite </li></ul><ul><li>Personalised access to Library books/search information </li></ul><ul><li>RSS feeds </li></ul><ul><li>Single sign-on to desktop, portal and services </li></ul><ul><li>News, Announcements, Alerts targeted at specific audiences e.g. by Faculty, Class, Staff group </li></ul><ul><li>Anywhere access to Filestore services </li></ul>
  4. 4. Features IT want <ul><li>Platform and browser agnostic </li></ul><ul><li>Management functions, flexibility, security and reliability </li></ul><ul><li>Coherent offering gathering up existing services </li></ul><ul><li>Create new web applications </li></ul><ul><li>Students and staff first priority.. then external collaborators and other audiences? </li></ul><ul><li>Single sign on Identity Management and the Glasgow University ID </li></ul><ul><li>Next set of value add features: presence, workflow forms, integration lob applications </li></ul>
  5. 5. Why SharePoint? <ul><li>Expected £ outlay </li></ul><ul><li>Fit </li></ul><ul><li>Promised functionality </li></ul>
  6. 6. Challenges <ul><li>Management </li></ul><ul><li>aspirations </li></ul><ul><li>Vendor </li></ul><ul><li>product </li></ul><ul><li>offerings </li></ul><ul><li>Actual </li></ul><ul><li>product </li></ul><ul><li>deliverables </li></ul><ul><li>Articulated </li></ul><ul><li>business </li></ul><ul><li>requirements </li></ul>
  7. 7. Sharepoint <ul><li>Collaboration </li></ul><ul><li>Portals and Personalisation </li></ul><ul><li>Search </li></ul><ul><li>Content management </li></ul><ul><li>Business Processes and Forms </li></ul><ul><li>Business Intelligence </li></ul>
  8. 8. MyGlasgow <ul><li>Single Sign On </li></ul><ul><li>Team Collaboration Sites </li></ul><ul><li>MySites </li></ul>
  9. 9. Single Sign On – What is available? <ul><li>SSO </li></ul><ul><ul><li>CAS </li></ul></ul><ul><ul><li>PubCookie </li></ul></ul><ul><ul><li>Shibboleth </li></ul></ul><ul><li>Authentication </li></ul><ul><ul><li>Windows - basic, NTLM, ... </li></ul></ul><ul><ul><li>Forms - SQL, LDAP, ... </li></ul></ul><ul><ul><li>web SSO - ADFS </li></ul></ul><ul><ul><li>ISA </li></ul></ul>
  10. 10. Single Sign On - Sharepoint <ul><li>Sharepoint SSO provider </li></ul><ul><ul><li>a service providing credentials for applications </li></ul></ul><ul><ul><li>used in webpart code to pull data from other systems into Sharepoint </li></ul></ul><ul><li>pluggable SSO provider </li></ul><ul><ul><li>create and deploy custom code to access identity management system for credentials </li></ul></ul><ul><ul><li>and write code to use these credentials to surface data in web parts </li></ul></ul>
  11. 11. Single Sign On - Applications <ul><li>Legacy Applications </li></ul><ul><ul><li>student records </li></ul></ul><ul><ul><li>library services </li></ul></ul><ul><ul><li>print credits </li></ul></ul><ul><li>browser based </li></ul><ul><li>no web service API </li></ul><ul><li>difficult or expensive to modify </li></ul>
  12. 12. Single Sign On – our solution MySite Resources Open ... SSO application SessionDB Identity Vault
  13. 13. Team Collaboration Sites <ul><li>web sites </li></ul><ul><li>document libraries </li></ul><ul><li>surveys </li></ul><ul><li>blogs </li></ul><ul><li>wikis </li></ul><ul><li>forum </li></ul><ul><li>organisational unit </li></ul><ul><li>Research </li></ul><ul><li>Teaching </li></ul><ul><li>Services </li></ul><ul><li>Clubs and Societies </li></ul>
  14. 14. MySite <ul><li>user personal pages </li></ul><ul><li>private and shared space </li></ul><ul><li>web parts </li></ul><ul><ul><li>Exchange e-mail </li></ul></ul><ul><ul><li>Moodle VLE </li></ul></ul><ul><ul><li>WebSurf Student Records </li></ul></ul><ul><ul><li>Library books/search/catalogue </li></ul></ul><ul><ul><li>Print Credits </li></ul></ul><ul><ul><li>calendar & timetable </li></ul></ul><ul><ul><li>Mahara personal portfolio </li></ul></ul><ul><ul><li>news/alerts/announcements </li></ul></ul>
  15. 15. Browsers <ul><li>heterogeneous environment </li></ul><ul><li>IE, FF, Safari, ... </li></ul><ul><li>“ MOSS 2007 supports several commonly used Web browsers. However, certain browsers might cause some functionality to be downgraded, limited, or available only through alternative steps. In some cases, functionality might be unavailable for non-critical administrative tasks.” </li></ul><ul><li>limited to IE and FF in SP2010 </li></ul>
  16. 16. Server Farm <ul><li>web front ends </li></ul><ul><li>application servers – search, index </li></ul><ul><li>SQL active passive cluster </li></ul><ul><li>in two sites for DR </li></ul>
  17. 17. Storage <ul><li>MySites – 256Mb per user </li></ul><ul><li>Team Sites – 100Gb per site collection </li></ul><ul><li>80% fill factor </li></ul><ul><li>120% bloat factor </li></ul><ul><li>mapping database files to drive spindles </li></ul><ul><li>RAID </li></ul><ul><li>mirror </li></ul><ul><li>transaction logs </li></ul><ul><li>backup </li></ul><ul><li>restore and recovery </li></ul>
  18. 18. $harepoint – the bottom line <ul><li>server farm hardware </li></ul><ul><li>licences </li></ul><ul><ul><li>CALs, OS, MOSS, SQL, Internet Connector, terminal services, Visual Studio, DPM </li></ul></ul><ul><li>storage </li></ul><ul><li>backup and DR </li></ul><ul><li>terminal server </li></ul><ul><li>training </li></ul>
  19. 19. What next? <ul><li>roll out and launch </li></ul><ul><li>sit back and relax ... </li></ul><ul><li>... monitor and modify </li></ul><ul><li>only the start of a process ... </li></ul><ul><li>... custom applications </li></ul><ul><li>Sharepoint 2010 </li></ul><ul><li>Federated Access Management </li></ul><ul><li>Questions? </li></ul>
  20. 20. Contact Information <ul><li>Colin Farrow c.farrow@it.gla.ac.uk </li></ul><ul><li>Diane Montgomery d.montgomery@it.gla.ac.uk </li></ul>

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