Deltek Insight 2011: The Future of Vision Performance Management

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  • Start with a brief intro that gets into why VPM can be useful for you and what factors have driven the development of the VPM moduleI think this sets a good foundation for the rest of the discussion – knowing what we are thinking from a product management perspective increases the understanding of where we came from and where we are goingAnother necessary component of this discussion is making sure you all understand what VPM is…and what it is notThis also covers the terminology related to the module and the structureThen I will level set where we are today with VPM – just so people have an understanding of what’s possible todayThen will look at what VPM will be with the Europa release of VisionAnd then finally, I will provide a glimpse of what we are thinking about beyond Europa
  • I hope that when you leave this session you really have 4 major takeawaysUnderstanding the value proposition of VPMUnderstanding what VPM isUnderstanding what it is capable of todayExcitement and understanding of what VPM will be capable of in the futureI also hope to have a takeaway of my own in that if we have time at the end of the session, I would like to hear what might make VPM more valuable within your organizations
  • I will start with a very simple questionWhat did our parents always tell us or, what do you always tell your kidsWhen I drop my son off at a friends us I tell him two things every time – be polite and make good choicesChoices, life is all about choicesAnd, we all know that the key to success is all about making good choicesBut, obviously the choices that my son makes when he is at his friend’s house, hopefully, are not going to effect the viability and success of corporationBut, the choices that all of you have to make, doAnd when it comes to choices there is nothing more important than having the right information – without the right information your choices are really nothing more than guessesTo have the right information you need visibility into your organization’s performance and the more visible organizational performance is, the better all of the choices that each of you will be
  • So given the importance of choices…we all know that the more informed we are, the better we will be at making choicesGiven that, how do you consume data within your organizations today?Reactive or proactive?More time deciphering the format of the report rather than the actual content?Is data presented in your organizations consistently with each installment?Is the data consumed real-time or after the factPredictive?
  • Organizational data is a complex thing if you look at it closelyFor one it is multi-dimensional – you must look at it from many different angles to glean any insight – just in terms of how it exists from a transactional level – past, present, future – New York, Chicago, LA, etc.But it is also multi-dimensional in terms of how it is consumed – decisions happen at many levels within an organization and how one group of people view information could be very different than how another group views itA PM has the context of his or her own projectsWhile an executive may have the context of a specific market or project type – or even a group of peopleIn addition, performance data needs to compared against goals and targets – after all, we can’t really tell if we are being successful if we have not identified what success looks like – if I am making a 12% profit on my project I may think that is great, unless my company’s target is 18%And add to all of this the fact that business move fast and we are all very busy – so we don’t have the time to make sense of mounds of data – performance data needs to be easily understood and quickly consumedAll of these factors must be taken into consideration when it comes to processing the data that is required to make effective decisions
  • At its roots, 3 simple things contribute to an effective decision as represented by this diagramAn effective decision moves an organization toward its goals in a timely mannerFor that to happen there must be a set of goals to work toward…we must know what success looks like or what the destination or targetThere must be a way to measure whether a chosen course is moving toward or away from those goalsand there must be information based on those measures provided the decision maker in a timely mannerBy knowing what the measures are and the goals and repeatedly checking these measures we can determine whether or not the organization is making effective decisions and heading in the right directionWhen the information shows us that the measures are heading away from the goals, the decision makers can make adjustments – as long as those measures have been properly defined and the feedback is coming in a timely manner, we have a very good chance at making our goals
  • And the important thing to keep in mind in the context of all this data and decision making is that critical decisions are made at all levels within an organizationWe often look at business intelligence and immediately think of the CEO and other C-level executivesBut, organizational performance data needs to be pervasive throughout an organization and used by constituents at all levelsYes, the upper management decisions are some of the more significant ones and often are longer term and broader reachingBut, the divisional and departmental managers make equally critical decisions , even though they are shorter term, that affect their organization and aggregate to effect the entire orgAnd, front line managers make decisions where the rubber meets the road…a large quantity of decisions that when combined are equally critical as those decisions made by upper managementBecause decision making is so important throughout an organization, it is important to ensure that the data and business intelligence is visible throughout the org
  • So, taking all that surrounds effective decision making into considerationThat leads us to the principles that have driven and continue to drive where we are going with the Vision Performance Management moduleMore time making decisions – not sorting through data, consistent format delivered at a consistent intervalRole based – at all levels of orgTrack performance data against targets – to drive decision making and identify both failures and successesAbility to look back and look forwardReal-time, not after the fact, proactive, not reactiveUltimately…enabling effective decision making
  • So, there are really two primary components to VPMThe data layer and the presentation layerThe Vision Analysis Cubes serve as the data layer for VPM – this is where all of the data is storedThe presentation layer is an external component to Vision called the Performance Canvas server – this is the piece that visualizes data from the Analysis Cubes and serves them up within the Vision dashboard
  • It is important to understand the structure of these components as wellWhen it comes to the structure that enables VPM there are two additional componentsThe first is the transactional database – this is where all the day to day Vision data is storedThat data is translated to a data warehouse where it is cleansed and transformed into more manageable dataFrom there it is analyzed and used to populate the analysis cubesRefresh interval – not real-timeAnd of course the analysis cubes feeds the performance canvas server
  • Some terminology that everyone who works with VPM and the analysis cubes needs to be aware of are dimensions and measuresWhen it comes to analyzing performance data – everything relies on dimensions and measuresThink of measures as “facts”However, the facts without context are meaningless – for example this total revenue measure is really meaningless here as there is no contextDimensions add context and make the data much more relevantAs you can see when I some dimensions to this measure, the revenue number means a lot moreIn this case we are seeing total revenue for 2008, for the religious market in the Chicago officeSo, always keep the terms measures and dimensions in mind
  • Now when it comes to the performance canvas server, there are really 3 components to keep in mindGems, slicers and canvasesA gem is a chart or table that displays the dataSlicers are the filters that are used to control what data is included within the gemsAnd a canvas is a collection of gems and slicersSo what you are seeing here is a canvas – containing gems and slicers
  • First of all, the Visualization component in Vision is part of the VPM moduleWith the Visualization reporting tool, heat maps can be created that pivot specific metrics and visualizes them as you can see using shape sizes and colorsThis type of visualization of data, can provide very quick queues on good situations and problemsFor example, this particular heat map is comparing cost variance via the colors and planned cost via the size and grouping the view by project managerSo, in this case a large red square is bad because it indicates that there is a large cost variance on project with a large planned costWhere as a large green square indicates a project with a high cost and a large positive cost variance
  • And visualization touches many of the areas of the product in terms of the types of data that can be usedIn this example, we are seeing a filter AR balance versus the amount billed – so in this case if there is a large square that means there is large amount that has been billed…and the redder the square is, the larger the amount of ARSo again, very easy to spot potential issuesAnd the nice thing about these heat map views is that you drill into more detail and even run reports from within the heat maps
  • So then beyond visualization is the core VPM component that is fed by the analysis cubes as I described previouslyToday the information available in the cubes is somewhat limited – a great description of every measure that is available within the analysis cubes is available within the Vision help systemImportant thing to understand about the analysis cubes – today part of the core product, not part of VPM module
  • And then as mentioned before as well, the performance canvas server presents us with performance canvasesThese canvases are all role based – with a few focused on general ledger information and the rest of the 28 total focused on earnings and project informationThere are 5 roles for which sample canvases exists – exec, org mgr, principal, proj mgr, finance mgrThe nice things about the way these canvases work is that the integration with the Vision dashboard creates the ability to automatically filter the data shown based on the logged in userFor example, if I am a PM and I have a PM based canvas on my dashboard, when I log into Vision the data represented on my dashboard only includes projects for which I am the PM – same goes for principals and org managers
  • I think we have all seen what a canvas looks like today within the Vision dashboardThis is the sample Executive Charts canvasAnd, just to give you an idea of the 28 sample canvases that are currently available within VPM
  • As I said, a few canvases related to GL information
  • And a bunch of others aimed at executives, PMs, org managers and principals
  • And lastly, functionality that is also available today is the ability to consume all of these canvases on mobile devices as you saw in the mini general session
  • With the Europa release of vision VPM will get some massive improvementsManage more effectivelyIn keeping with the accomplish more theme established around the Europa release of Vision, the improvements we have made to the Vision Performance Management module (otherwise known as VPM) will enable your organization to know more and as a result manage more effectivelyAnd, we’d like to take a few minutes out of this general session to demonstrate some of these improvementsDeeper integration into Vision coreFirst of all, there was a focus on a tighter integration between VPM and the Vision coreAs a result, VPM is more flexible than ever and provides the ability to include user defined fields within the VPM data set as well as calculated metricsIn addition, the new and improved VPM will also support multi-currency and multi-lingual environments so that you can analyze your performance data using the currency and languages most appropriate for your organizationKey Performance Indicators (KPI)Another key component of the improved VPM module are Key Performance Indicators - which takes the consumption of performance data to a new level in that you can track organizational performance against company established targetsImproved dashboardsAnother driving force in the Europa release of VPM is improving the way all this performance data is presented and visualized - so, much effort went into enhancing and expanding the dashboard views which you will see firsthand in momentMassive expansion of measures and dimensionsHowever, none of these improvements are useful to all of you if we are not providing data points that are relevant to your organizations…so, the Europa release of VPM includes a massive expansion of measures and dimensionsWhere previously only limited areas of Vision were included within this performance data, the exposes data related toProject planning, CRM, Project budgeting, Revenue and expenses, General ledger budgeting, Accounts receivable aging
  • Important to point out that all this expanded data can be consumed via Excel in addition to the performance canvasesSo, what I have included here are some examples of some pivot tables that I have built using the Europa version of the analysis cubes
  • Look and feelStandard executive charts canvas
  • Plug PC09 – and its availability todayLook and feelStandard executive charts canvas
  • Deltek Insight 2011: The Future of Vision Performance Management

    1. 1. VI-208 – TheFuture of VisionPerformanceManagementInsight 2011Bret Tushausbrettushaus@deltek.com
    2. 2. Introduction Bret Tushaus  Product Director  Former Vision customer  Using Vision since 2.02 ©2011 Deltek, Inc. All Rights Reserved
    3. 3. Agenda Why is Performance Management critical – and what principles drive Vision Performance Management module? What is Vision Performance Management (VPM)? Today, Tomorrow, Beyond Q&A3 ©2011 Deltek, Inc. All Rights Reserved
    4. 4. Key Takeaways Recognizing the value of VPM Understanding what VPM Start to understand how insight can drive decision making Understanding of current VPM functionality Understanding and appreciation for where VPM is going Ideas about how your organization might benefit4 ©2011 Deltek, Inc. All Rights Reserved
    5. 5. What did our parents alwaystell us? “The key to success in life is to make good choices” 2010 Deltek, Inc.
    6. 6. Why is PerformanceManagement Critical? How do you consume data today? Are adjustments made reactively or proactively? Do you spend time deciphering the format of reports – versus immediately understanding the data presented? Is the data presented in a consistent manner with each installment? Is organizational performance reviewed in real-time or after the fact? Are you able to use organizational data for predictive analysis?6 ©2011 Deltek, Inc. All Rights Reserved
    7. 7. Why is PerformanceManagement Critical? Performance data is multi-dimensional – past, present and future Performance and associated decisions happen at many levels and within different contexts throughout an organization Constituents need to not only understand their performance but also the goals against which that performance is measured Business moves fast - decision makers need to stay ahead of potential problems Everyone is busy – we do not have extra time to makes sense of mounds of data7 ©2011 Deltek, Inc. All Rights Reserved
    8. 8. Effective Decision Making Copyright © 2010 Deltek, Inc.
    9. 9. Throughout an Organization Executives and Upper Management Organizational and Resource Managers Project Managers Copyright © 2010 Deltek, Inc.
    10. 10. Principles Driving VisionPerformance Management Enable decision-makers to spend more time making decisions and less time sorting through the data Enable role-appropriate consumption of performance data Enable goals to drive the decision making process Enable historical and predictive analysis Enable more real-time scrutiny, not after-the-fact reactions Enable effective decision making10 ©2011 Deltek, Inc. All Rights Reserved
    11. 11. What is Vision Performance Management?11 May 22, 2012 CONFIDENTIAL ©2011 Deltek, Inc. All Rights Reserved
    12. 12. Components Analysis Cubes Performance Canvases12 ©2011 Deltek, Inc. All Rights Reserved
    13. 13. Structure Data Warehouse Analysis Cubes Presentation Layer (Performance Canvas, Excel, etc.) Vision Live Transactional Database regularly recurring refresh13 ©2011 Deltek, Inc. All Rights Reserved
    14. 14. Terminology  Dimensions and Measures Boston DallasChicago $3,156,834 MiamiRetail Corporate Religious Healthcare 2005 2006 2007 2008 2009 2010 2011 Total Revenue 14 ©2011 Deltek, Inc. All Rights Reserved
    15. 15. Terminology Canvases, Slicers and Gems15 ©2011 Deltek, Inc. All Rights Reserved
    16. 16. Today16 May 22, 2012 CONFIDENTIAL ©2011 Deltek, Inc. All Rights Reserved
    17. 17. Visualization17 ©2011 Deltek, Inc. All Rights Reserved
    18. 18. Visualization18 ©2011 Deltek, Inc. All Rights Reserved
    19. 19. Analysis Cubes Project and General Ledger cubes Earnings/Revenue, AR, Labor, Project Costs, Expenses and Billing, Ledger Single language, single currency About 60 total measures available19 ©2011 Deltek, Inc. All Rights Reserved
    20. 20. Performance Canvases Role based sample canvases General Ledger and Project / Firm focus Executive, Organizational Manager, Principal, Project Manager, Finance Manager Auto-filtering based on logged in user 28 sample canvases20 ©2011 Deltek, Inc. All Rights Reserved
    21. 21. Performance Canvases21 ©2011 Deltek, Inc. All Rights Reserved
    22. 22. Performance Canvases General Ledger based canvases22 ©2011 Deltek, Inc. All Rights Reserved
    23. 23. Performance Canvases Role based canvases23 ©2011 Deltek, Inc. All Rights Reserved
    24. 24. Mobility24 ©2011 Deltek, Inc. All Rights Reserved
    25. 25. Tomorrow25 May 22, 2012 CONFIDENTIAL ©2011 Deltek, Inc. All Rights Reserved
    26. 26. Road Map DisclaimerThe information shared today regarding product featuresbeyond Vision 6.1 is considered confidential.Furthermore, it does not represent a commitment on thepart of Deltek to deliver the new functionality that isdiscussed, nor does it obligate Deltek to deliver any newfunctionality within any specific timeframe.26 ©2011 Deltek, Inc. All Rights Reserved
    27. 27. Europa – Vision PerformanceManagement Deeper integration into Vision core Highly configurable Key Performance Indicators (KPI) Multi-currency and multi-lingual Improved canvases27 ©2011 Deltek, Inc. All Rights Reserved
    28. 28. Europa – Vision PerformanceManagement Massive expansion of measures and dimensions  Project planning  CRM  Project budgeting  Revenue and expenses  General ledger budgeting  Employee centric  Accounts receivable aging  User defined fields  Calculated measures Expanded Analysis Cubes part of the VPM module28 ©2011 Deltek, Inc. All Rights Reserved

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