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UKCES workshop 190111dmh


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Transformation of Careers Services: new and emerging markets.

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UKCES workshop 190111dmh

  1. 1. Transformation of careers services: new and emerging markets? Deirdre Hughes, Institute for Employment Research University of Warwick [email_address]
  2. 2. Context: Careers Services Transformation <ul><li>Smart growth – developing an economy based on knowledge and innovation </li></ul><ul><li>Sustainable growth – promoting a more resource efficient, greener and more competitive economy </li></ul><ul><li>Inclusive growth – fostering a high </li></ul><ul><li>employment economy delivering economic, social and territorial cohesion </li></ul><ul><li>Europe 2020 – the post Lisbon strategy </li></ul><ul><li>- </li></ul>
  3. 3. Careers Services Transformation: New public, private and social enterprise arrangements?
  4. 4. Aim <ul><li>To explore public and private sector careers service arrangements, including new social enterprise developments, and to assess the impact of current policy developments likely to influence and shape individual choice in career direction and learning. </li></ul>
  5. 5. ICT and Market Principles (1995 -2004) <ul><li>The potential of applying market principles to the delivery of careers guidance services. </li></ul><ul><li>Lessons learned from the United States - four market-based models of delivery and three possible roles for government </li></ul><ul><li>Watts, A.G. (1995). Applying Market Principles to the Delivery of Careers Guidance </li></ul><ul><li>Services: a critical review. British Journal of Guidance and Counselling, 23(1), pp.69-81. </li></ul><ul><li>Hughes, D. & Gray, S. (2004). A Market in Career Provision? Learning from </li></ul><ul><li>Experiences on the East Coast of America. Derby: Centre for Guidance Studies, </li></ul><ul><li>University of Derby. </li></ul>
  6. 6. Range of options available to Government: <ul><li>Stimulate the market to build its capacity </li></ul><ul><li>Regulate the market to assure the quality of services and protect public interest </li></ul><ul><li>Compensate for market failure , where appropriate. </li></ul>
  7. 7. ICT and Markets (2005-2010) <ul><li>Watts et al (2005) reaffirmed earlier findings within a UK context </li></ul><ul><li>Hooley, Hutchinson and Watts (2010) reaffirmed findings and noted new ways in which individuals use technology and transact with opportunity providers in developing their careers </li></ul><ul><li> Watts, A.G., Hughes, D. & Wood, M. (2005). A Market in Career? Evidence and Issues. Derby: Centre for Guidance Studies, University of Derby </li></ul><ul><li>Hooley, T., Hutchinson, J. & Watts, A.W. (In Press). Enhancing choice? </li></ul><ul><li>The role of technology in the career support market. Derby: Centre for Guidance </li></ul><ul><li>Studies, University of Derby </li></ul><ul><li>  </li></ul>
  8. 8. Careers Services Transformation
  9. 9. Themes <ul><li>The changing landscape </li></ul><ul><li>Drivers </li></ul><ul><li>Enablers </li></ul><ul><li>Barriers </li></ul><ul><li>Implications for delivery </li></ul><ul><li>Future landscape </li></ul><ul><li>Implications for Governments </li></ul>
  10. 10. Rethinking Public, Private, Third Sector Services
  11. 11. Policy Drivers in England <ul><li>The Government’s ‘Big Society’ vision - influencing the shape and formation of central and localised policies </li></ul><ul><li>The Sustainable Communities Act: an invitation to inspire the Big Society (15/12/10) </li></ul><ul><li>The Decentralisation and Localism Bill: an essential guide (13/12/10) </li></ul><ul><li>Schools White Paper (2010) </li></ul>
  12. 12. Policy Drivers in Wales, Northern Ireland & Scotland <ul><li>Future Ambitions: Developing Career Services in Wales (2010) </li></ul><ul><li>Preparing for Success: Careers Education, Information, Advice and Guidance ’ (2009) </li></ul><ul><li>Draft IAG Strategy, Scotland (2011) </li></ul>
  13. 13. Interim findings: <ul><li>“ it’s very early days”; </li></ul><ul><li>“ new possibilities are emerging such as trading arms within central Government”; </li></ul><ul><li>“ we’re looking at trading services and what we can sell to schools and colleges”; </li></ul><ul><li>“ a growth in social enterprise companies and mutuals is being encouraged by central Government and Local Authorities.” </li></ul>
  14. 14. Enablers <ul><li>Focus on outcomes rather than inputs and targets </li></ul><ul><li>New public/private/social enterprise partnerships emerging e.g. DWP & Confederation of Recruitment & Employment </li></ul><ul><li>Greater flexibility in the new system </li></ul><ul><li>Facilitated meetings to problem-solve and identify cost-effective solutions </li></ul>
  15. 15. Barriers <ul><li>differing cultures, beliefs, values and attitudes in public and private sectors </li></ul><ul><li>procurement regulations restrict or prohibit private, private and social enterprise shared dialogue </li></ul><ul><li>funding problematic and perceived to operate in favour of large companies </li></ul><ul><li>lack of investment available for </li></ul><ul><li>mainframe and software systems development </li></ul>
  16. 16. Barriers <ul><li>voluntary and community services perceived to be ‘at risk’ in current fiscal climate </li></ul><ul><li>too many bureaucratic procedures in place </li></ul><ul><li>limited engagement between public & private sectors in some countries, particularly in Scotland and </li></ul><ul><li>Northern Ireland </li></ul>
  17. 17. Alerts <ul><li>Proliferation of new market players – high volumes of users but mostly anecdotal evidence of quality assurance and consumer protection </li></ul><ul><li>No evidence that charitable funding of careers services can sustain ICT activity on a medium – long term basis </li></ul><ul><li>ICT policies perceived to be still operating in ‘silos’ </li></ul><ul><li>New hybrid arrangements possible but </li></ul><ul><li>‘ procurement rules’ get in the way! </li></ul>
  18. 18. <ul><li>Austere times should encourage greater creativity, partnerships and innovation </li></ul><ul><li>Anticipated political changes 5 th May 2011: </li></ul><ul><ul><li>- Wales National Assembly and Welsh Assembly Government </li></ul></ul><ul><ul><li>- Scotland General Election </li></ul></ul><ul><ul><li>- Northern Ireland Assembly & Local Government Elections </li></ul></ul><ul><ul><li>- UK General Election in 2015 </li></ul></ul>New possibilities?
  19. 19. Delivery implications <ul><li>Main issue – future investment in ICT systems i.e. costs; structure (compatibility; support; hardware; MIS) </li></ul><ul><li>Disconnect issue – between Government Departments, particularly in England e.g. private sector not linked to the formation of a new all-age Careers Service </li></ul><ul><li>Devolution issue – pace of change & </li></ul><ul><li>priorities for ppse arrangements highly variable </li></ul>
  20. 20. Consultation questions <ul><li>Are there any new policies and/or hybrid arrangements emerging between public, private and/or social enterprises in your area? If so, please elaborate... </li></ul><ul><li>How can ICT and careers work succeed in going forward? </li></ul>
  21. 21. Consultation questions <ul><li>3. To what extent can we learn lessons from other sectors? </li></ul><ul><li>4. How can innovation in ICT & careers work be further encouraged? </li></ul>
  22. 22. Innovation in careers provision & ICT <ul><li>Driven mainly through professionals’ interest and commitment e.g. </li></ul><ul><li>Careers professional associations e.g. </li></ul><ul><li>UK Careers Profession Alliance </li></ul><ul><li>Individuals’ displacement from public sector services </li></ul><ul><li>ANO? </li></ul>
  23. 23. Future landscape <ul><li>Continuum: </li></ul><ul><li>From: ‘Don’t know – too much uncertainty to form any clear view’ </li></ul><ul><li>To: ‘Everything will be online but there also remains a demand for local face-to-face services’ </li></ul>
  24. 24. ICT: Past, Present & Future
  25. 25. Also, interesting... <ul><li>To what extent can technological developments help create ‘pay-at-the-point-of-use’ in relation to accessing careers services? </li></ul><ul><li>Not much appetite for this!! </li></ul><ul><li>Noted: online products already available but no quality control or assurances </li></ul>