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Electronic commerce


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Electronic commerce

  2. 2. WHAT IS ELECTRONIC COMMERCE? Electronic commerce, commonly known as e-commerce , is the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
  3. 3. Electronic commerce draws on such technologies as: • electronic funds transfer, • supply chain management, • Internet marketing, • online transaction processing, • electronic data interchange (EDI), • inventory management systems, • automated data collection systems
  4. 4. • Electronic commerce is generally considered to be the sales aspect of e- business. • It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. • E-commerce does not just mean trading and shopping on the Internet. It • means business efficiency at all operation levels.
  5. 5. FEATURES OF E-COMMERCE • User Interface or Front End • Shopping Cart software • Payment gateway ex-paypal • Merchant account ex-paypal • Security encryption
  6. 6. BUSINESS APPLICATIONS OF ECOMMERCE • Domestic and international payment systems A payment system is a system used for transferring money. Payment systems are used in lieu of tendering cash in domestic and international transactions and consist of a major service provided by banks and other financial institutions. • Group buying Group buying, also known as collective buying, offers products and services at significantly reduced prices on the condition that a minimum number of buyers would make the purchase.
  7. 7. • Automated online assistants An automated online assistant is a program that uses artificial intelligence to provide customer service or other assistance on a website. Such an assistant may basically consist of a dialog system, an avatar, as well an expert system to provide specific expertise to the user • Online shopping and order tracking Online shopping or online retailing is a form of electronic commerce whereby consumers directly buy goods or services from a seller over the Internet without an intermediary service.
  8. 8. • Online banking Online banking (or Internet banking or E-banking) allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail or virtual bank, credit union or building society. It may include of any transactions related to online usage • Teleconferencing A teleconference or teleseminar is the live exchange and mass articulation of information among several persons and machines remote from one another but linked by a telecommunications system. Terms such as audio conferencing, telephone conferencing and phone conferencing are also sometimes used to refer to teleconferencing.
  9. 9. Electronic tickets An electronic ticket (commonly abbreviated as e-ticket) is a digital ticket. It may be issued by an airline, in road, urban or rail public transport, and in entertainment.
  10. 10. THANK YOU