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The Group & Interpersonal Behavior
.
By :- Deepanshu Anand

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2What is a group ?
By Johnson & Johnson (2006)
A group may be defined as a number of individuals who join together to achieve a goal. People join
groups to achieve goals that cannot be achieved by them alone.

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o The social process by which people interact face-to-face in groups
o Group dynamics involves the influence of personality, power, and behavior on the group process
o It helps groups to work effectively.
Group Dynamic

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4Types Of Group :-
Types
Formal
A designated
work group
defined by an
organization's
structure
Informal
A group that is
neither formally
structured nor
organizationally
determined

5.
Stages of group development

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Forming stage
Group members
get to know each
other and reach
common goals.
Storming stage
Group members
disagree on
direction and
leadership.
Norming stage
Close ties and
consensus
begin to develop
between group
members
Performing
stage
The group
begins to do its
real work.
Explanation continued :-
Adjourning
stage
These may
include parties or
ceremonies that
exhibit emotional
support or
celebration of
their success.

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“A situation in which an
individual or group
frustrates, or tries to
frustrate, the goal
attainment efforts of the
other"
Definition :-
Interpersonal Conflict

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.
Personal
Differences
.
Role
Incompatibility
Environmental
Stress
 functional conflict
 Dysfunctional
conflict
 Task conflict
 Relationship
conflict
 Process conflict
These conflicts are on the
basis of interaction view of
conflict
Other conflicts
Types of Interpersonal conflicts
People-Focused vs.
. Issue-Focused
Informational
Deficiencies

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People-focused conflicts are
based on emotions and
feelings, and are more of a
personal attack. Issue-
focused conflicts are
centered on issues and
events, and are more
representative of a calm
negotiation.
Read more :
http://www.ehow.com/facts
_5552016_types-
interpersonal-conflict.html ”
Explanation :-
People-Focused vs. Issue-Focused

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A common source of
interpersonal conflict is
personal differences,
because every person brings
a unique (and often
incompatible) set of values,
perceptions and
expectations to the table.
”
Explanation :-
Personal Differences

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Another source of
interpersonal conflict is
informational deficiencies.
Communications are not
always received, may be
misinterpreted or different
conclusions may be drawn
based on past experiences.
Explanation :-
Informational Deficiencies

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Role incompatibility may be
a cause of interpersonal
conflict because of
differences between the
goals and responsibilities
assigned to an individual
and what the individual
would rather be doing.
Explanation :-
Role Incompatibility

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A stressful environment is
another source of
interpersonal conflict.
Uncertainty of future events
and scarcity of resources,
such as food or money, can
lead to disputes among
otherwise friendly
individuals.
Explanation :-
Environmental Stress