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Train theTechnology Trainer: Tips and Tricks to Teaching Digital Literacy

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Presented at SWFLIN - Technology Day. December 2014

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Train theTechnology Trainer: Tips and Tricks to Teaching Digital Literacy

  1. 1. TRAIN THE TECHNOLOGY TRAINER: TIPS & TRICKS TO TEACHING DIGITAL LITERACY Diana Silveira, Novare Library Services
  2. 2. PRESENTATION INFORMATION delicious.com/dee987/presenting slideshare.net/dee987
  3. 3. AGENDA One On One: Create A Successful Interaction Classes: How to make it work
  4. 4. ONE ON ONE: CREATE A SUCCESSFUL INTERACTION
  5. 5. EMPATHY
  6. 6. HOW CAN USERS ASK FOR HELP?
  7. 7. SMILE: NO MATTER THE FORMAT REMEMBER: ITS NOT ABOUT YOU
  8. 8. ALLOW USERS TO “SAVE FACE” Image: http://goo.gl/ZYHZ96
  9. 9. WHAT ARE THE MOST COMMON ISSUES WITH OVERDRIVE? oCant find downloaded book oChanged App or Website o Technical Issues o On Hold for Titles
  10. 10. Source http://goo.gl/ZSMmp7
  11. 11. WHAT THEY NEED TO KNOW
  12. 12. LET’S REVIEW: THE SKIT
  13. 13. CLASSES: HOW TO MAKE IT WORK
  14. 14. RULES OF THUMB • Assume everyone is a beginner…. Unless you advertise the class as Advanced • Course Title and Blurb set expectations • Follow-Up and Additional Resources are essential
  15. 15. DEFINE YOUR OBJECTIVES What are the key concepts/skills? Why are these concepts and skills important? How will you know that they have understood these correctly? Source: http://goo.gl/3sXglT
  16. 16. DECISIONS Challenge: During this presentation: Create a class of your own
  17. 17. HANDS-ON V. LECTURE
  18. 18. TIME/WHEN How Long? Length of Workshop
  19. 19. WHERE? o On-Site – what room o Online o Remote Location
  20. 20. EFFECTIVE MARKETING
  21. 21. TITLE o Denote Tone o Avoid cute names o Title should give an idea of course o 5-7 words
  22. 22. CREATING THE DESCRIPTION o To the point – shorter the better o Bullet Points o Action Verbs o Watch language for over-promises  “Learn” “Become an Expert”  “Listen” “demonstrate” “practice”
  23. 23. MARKETING
  24. 24. ADVERTISING  Where will you advertise?  Who is your target?  How will you advertise?  When will you advertise?
  25. 25. CREATING THE ADVERTISING Title Time Location 1 sentence at most description How to get more information Visual Template or Not to Template http://bit.ly/1qWtu1M
  26. 26. ADVERTISING What is your advertising plan? Additional Resource from Kayce Austin: http://www.displays2go.com/C-2301/Illuminated-Menu-Boards-are-for-Indoor- Use-Only
  27. 27. ROOM SET-UP Consider: o Discussion o Number of Attendees o Devices/Note-taking
  28. 28. SEATING Chairs should face away from the door and windows if possible, to minimize distractions. Avoid having the sun in anyone's eyes or having glare interfere with their ability to see any visual materials.
  29. 29. WHAT TYPE OF SEATING? Is the class hands-on? How many are expected? What style is the class?
  30. 30. THEATRE STYLE
  31. 31. U- STYLE OR HOLLOW SQUARE Image from: http://goo.gl/Q4nir7
  32. 32. CLASSROOM STYLE Image & More Tips from http://goo.gl/5yB05q
  33. 33. HOW WILL YOU SET-UP YOUR ROOM? WHY IS THIS THE BEST SET-UP FOR YOUR CLASS?
  34. 34. CREATING HANDOUTS
  35. 35. graphics Bullet Points Contact Info Download this template at: http://goo.gl/E7P6YL
  36. 36. FACTORS WITH HANDOUTS Yes or No? When do distribute? What is required on the handouts by the library?
  37. 37. THE PRESENTATION Introduction Key Points (3)  Examples, Demonstrate Summarize Yourself Call to Action  Next Steps  Audience Challenge  How to follow-up
  38. 38. SAMPLE PRESENTATION Click on Apple App Store Link
  39. 39. GENERAL PRESENTATION TIPS
  40. 40. MAKING SLIDES COUNT
  41. 41. MINIMIZE WORDS Image http://goo.gl/DyjrWJ
  42. 42. DON’T READ SLIDES
  43. 43. BIG AND CLEAR SLIDES
  44. 44. TELL A STORY · CONNECT · PERSONALIZE
  45. 45. SHARE YOUR SLIDES o Slideshare o Google Drive o Dropbox
  46. 46. GOLDEN RULES Know Your Audience Know Your Topic Bring Your Passion
  47. 47. TIPS FOR SUCCESS Practice Be Prepared Visualize Success Know: Your audience wants you to succeed Don’t Apologize for nerves Focus on the message
  48. 48. MANAGING THE UNEXPECTED
  49. 49. CREATING A LOGISTICS PRE-TRAINING CHECKLIST
  50. 50. TECHNOLOGY Plan A Plan B Schedule for testing Tip: Offsite? Find out who is the tech guru at the location and talk beforehand if possible
  51. 51. EMERGENCY KIT:  Screenshots or recordings of “Live” Demonstrations  Presentation on Flash Drive  Power Cords
  52. 52. THE TECHNOLOGY Remember Plan B Take a short break if needed Move on – and regroup Humor
  53. 53. STRANGE DEVICES Image: http://www.tumblr.com/tagged/steampunk%20laptop
  54. 54. MANAGING THE UNEXPECTED AUDIENCE o Questioner o Side-tracker o Side-talker o Distracted
  55. 55. SHAKE THOSE NERVES oPractice oMath oBreathing Exercises oDon’t forget to eat oRegulate caffeine oBe Comfortable
  56. 56. BACK TO THE SKIT? OTHER RECOMMENDATIONS FOR CHANGE?
  57. 57. Additional Resource from Colleen Barany: http://seniorsletsgetwired.wordpress.com
  58. 58. CONTACT INFORMATION Diana Silveira diana@novarelibrary.com delicious.com/dee987/presenting slideshare.net/dee987 Great for sharing slides  www.facebook.com/NovareLibraryServices

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