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SWFLN: Guide to Good Digital Etiquette & Citizenship

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Presented at the 2015 SWFLN Tech Day.



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SWFLN: Guide to Good Digital Etiquette & Citizenship

  1. 1. A Guide to Good Digital Etiquette & Citizenship DIANA SILVEIRA SWFLN AM-2 PRESENTATION
  2. 2. General Thoughts
  3. 3. Collaborate effectively
  4. 4. Clearly state expectations & rules & outcome before you start
  5. 5. Over 5 Emails in a chain– try another communication channel Resources Slack IM Phone
  6. 6. Digital Communication Over Meetings Resources Join.me Google Hangouts
  7. 7. Reply Timely & meet deadlines
  8. 8. Collaborative Documents: Suggest Changes don’t change documents
  9. 9. Fix Wikis
  10. 10. Online Meetings
  11. 11. No Multitasking
  12. 12. Send out agenda & minutes in a timely manner. Make sure to assign tasks
  13. 13. Test Your Tech Arrive Early
  14. 14. Email
  15. 15. CC, BCC & Reply All Use sparingly & appropriately
  16. 16. Include clear subject lines A. Tech Day B. Tech Day Set-Up Question C. Are the tables round? What’s the best subject line?
  17. 17. !!!!!!! HiYa! spellcheck Contact info Be Professional
  18. 18. Make Email Readable Good Morning, Sweet chocolate cake topping marshmallow sweet donut soufflé muffin. Danish soufflé liquorice wafer I love pie liquorice. Icing sweet roll I love candy oat cake bear claw. Tart I love powder I love. • Macaroon ice cream • sugar plum lollipop • sweet roll powder. • Cupcake tiramisu Tootsie roll I love I love danish gingerbread biscuit pudding. Liquorice cotton candy cookie. Chocolate cake bear claw chocolate. Muffin marzipan sugar plum croissant. Sincerely, Diana Silveira • Short Paragraphs • Bullet Points • Easy Font
  19. 19. Read your email out loud to avoid confusion & abrupt text
  20. 20. Skip the jokes…especially sarcasm
  21. 21. webcams
  22. 22. No food, No drinks
  23. 23. Be aware of your background • Watch for distractions • No windows Image & More tips: http://goo.gl/xfhYJw
  24. 24. Digital Devices
  25. 25. Take a picture….or two…but not 100
  26. 26. Volume on games/texting/etc in public Vibrate for calls Inside voice for calls No speaker
  27. 27. Texting Spelling & Punctuation make a difference…hint skip the period! Full Article: http://goo.gl/KAHm
  28. 28. Social Media
  29. 29. General Tips
  30. 30. Image: https://goo.gl/EJRHQD
  31. 31. Verify before you share
  32. 32. #tbt should be embarrassing
  33. 33. Do have a social media plan • Use content creation • Facebook: 80/20 rule • Twitter: 30/30/30 rule
  34. 34. Do stay relevant to your audience
  35. 35. Fill out all profile fields
  36. 36. DO: have personality – you’re not a machine
  37. 37. Do: Reply to comments, retweets & other social media contacts
  38. 38. Don’t forward posts between social media – use a tool to cross-post
  39. 39. Facebook
  40. 40. Use Tagging Appropriately • Only tag flattering pictures • Set up Timeline Review for your own tagging • Libraries: Let others tag you pictures
  41. 41. Don’t share endless quizzes & Click bait
  42. 42. Secure your friends’ privacy
  43. 43. Instagram
  44. 44. 1 picture per a day or event
  45. 45. Show more than food & artsy pics* *unless you’re an actual artist or chef
  46. 46. Save the inspirational quotes for Pinterest Quote: http://goo.gl/tjrQc2
  47. 47. Use filters sparingly …but when you do think “warm”
  48. 48. Twitter
  49. 49. Use hashtags & mentions • #butdon’tgosillywiththem • Don’t hijack hashtags
  50. 50. DO: repeat tweets
  51. 51. DO: Mix it up – pictures, retweets, images, links, quotes, your thoughts
  52. 52. You be the judge
  53. 53. IS it ok to have your phone out right now?
  54. 54. Voicemail on cell Phones?
  55. 55. Embrace: change, chaos & flexibility
  56. 56. RULES ARE MEANT TO BE BROKEN
  57. 57. Additional Resources
  58. 58. Educating Kids • Common Sense Media
  59. 59. diana@novarelibrary.com slideshare.net/dee987 Diana Silveira www.novarelibrary.com

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