Lunch & Learn: VoIP


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Voice Over IP (VoIP) is the ability to communicate over the Internet using voice instead of text or static images. Skype, Google Voice and Google+ have brought VoIP to the mainstream. These services can tie individuals together with live webcams, cheap-to-free international calling and web to landline calling. Learn how libraries can use these tools to connect with users and enhance library services.

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  • Press F5 or enter presentation mode to view the poll\r\nIn an emergency during your presentation, if the poll isn't showing, navigate to this link in your web browser:\r\n you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.
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  • ScenarioFaculty at a Tribal College in Arizona developed a project to collect oral histories and build a library of recordings of Native American languages that are disappearing. Students from the linguistics and history departments participating in the project interviewed members of dozens of Indian Nations across the United States and Canada and made digital recordings of those conversations. Traditional long-distance phone service was relatively expensive, and cell phone coverage for many Native American reservations is spotty. Nearly all of the reservations included in the project had at least one satellite Internet connection, however, and the organizers of the project decided to use Skype to conduct the interviews. With Skype, the students were able to have phone conversations over the Internet with members of the various tribes profiled in the project, and all of this communication was free. The students connected a computer to the room speakers in a lecture hall, and all 20 students could listen during each interview. Some of the people they spoke with had video cameras as well, and those interviews were held as video sessions, adding another layer to the communication between the students and the people being interviewed. Because the signals were coming over the Web as data streams, it was fairly trivial to intercept those streams and simultaneously create digital recordings of the interviews. These recordings were used to compile the oral histories for the different Indian Nations and were edited into podcasts that the students posted on the college’s Web site. Meanwhile, the linguistics students created a large library of recordings of the many languages they encountered. These materials went into a database that is available to students at other Tribal Colleges, where they are a valuable element in the teaching and study of languages that, in many cases, are only spoken by a few hundred people in the world. The next part of the project involves setting up a Web site for each of the tribes profiled. Each site will feature a history of the tribe and statistics about its current membership, links to the digital recordings made by the students, photos and interactive maps of the reservations, and other educational resources focused on Native American
  • Lunch & Learn: VoIP

    1. 1. Lunch & Learn: Voice Over IPDiana Silveira, Novare Library Services
    2. 2. What is VoIP?The American Heritage® Science Dictionary Short for Voice over Internet Protocol. A protocol for transmitting the human voice in digital form over the Internet or other networks as an audio stream, instead of using traditional telephone lines. VoIP uses the Internet Protocol (IP), but is not limited to communication by computer—even phone-to-phone communication can be conducted using this technology. Source:
    3. 3. The future is…
    4. 4. Free on Skype• Video Chat One-on-One (includes screen share)• Conference Call with other Skype Accounts• Document Sharing• IM others on Skype
    5. 5. With SkypeCredits• Call Landlines• Cheap International Calling• Call Forwarding• SMS• Skype Number to Go With Skype Business • Group Video Calling • Replace Traditional Phone System • Buy by “Channels” • Always Available
    6. 6. Skype Toys
    7. 7. Voice and Text to Email
    8. 8. Hangouts• Webcams• 10 People at a time• Collaborate with Screenshare, Sketchpad, YouTube, and Google Docs• FREE
    9. 9. Hangouts workon some phones now!
    10. 10. Create a Hangout• Login to Google+• Click “Start a Hangout”• Invite People
    11. 11. Other VoIP Options• Vontage• Twilio• OnSay
    12. 12. In Libraries
    13. 13. Reference
    14. 14. Interviews & Staff Collaboration/Meetings Image Source:
    15. 15. Remote Presentations Image source:
    16. 16. The new conference call
    17. 17. Programming for All Ages Image source:
    18. 18. Author Chats
    19. 19. Special Guests – Bring in the Experts Image source:
    20. 20. Virtual Book Club Image source:
    21. 21. Foreign Languages & CultureImage Source:
    22. 22. Learn a Foreign Language Program
    23. 23. Tutoring Programs Image Source:
    24. 24. Multi-Location Programs Image source:
    25. 25. Oral Histories Image source:
    26. 26. Interact
    27. 27. Connect Families
    28. 28. Collaborate
    29. 29. More!• Mixxer • Cooking Classes• TakingITGlobal • ePals• Special speakers • Troubleshooting• Virtual Reference • Share files, IM etc.• Distance Education • Be creative!• e/CA6673572.htm From Linda
    30. 30. Questions? Image source:
    31. 31. Contact @novarelibrary 877.816.9638