FB-ENGINE: Free booking engine software for hotels and hostels
FB-ENGINE: the booking engine from Flashbooking
Receive online confirmed bookings directly from your website!
A Booking Engine is a reservation software that can be easily and fully integrated in any establishment website.
Geared specifically to handling confirmed online reservations, the booking engine enables your website visitors to
access your availability and rates in real time and to finalize their booking in just a few clicks. In this way, the
Booking Engine becomes an efficient sales tool that will turn your website visitors into direct customers.
Flashbooking.com is proud to offer its partners its new product: FB-ENGINE. Through one back office you will be
able to manage and sell your rooms online either in Flashbookig.com and in your property website. Only the
establishments that have regularly subscribed for free in Flashbooking.com network, will benefit from FB-ENGINE
at no costs!
WHAT IS A BOOKING ENGINE?
FB-ENGINE is a reservation software that can be fully integrated in any accommodation website to offer the
visitors an efficient and secure service of online booking. FB-ENGINE enables your website visitors to access your
availability and rates in real time and to finalize their booking with a secure credit card transaction in just a few
clicks. In this way, your website becomes an efficient sales tool that will turn your visitors into direct customers !
HOW DOES IT WORK?
FB-ENGINE is fully integrated with the Flashbooking.com website so that through ONE BACK OFFICE you are able
to sell your rooms online and manage your reservations (either in Flashbookig.com and in your property website).
If you are not listed in Flashbooking hotels directory you can subscribe for free now, double your visibility and
benefit from FB-ENGINE reservation software at no costs!
HOW MUCH DOES IT COST?
FB-ENGINE is FREE to install or manage and there are NO annual fees. You pay just a minimal cost per booking to
Flashbooking which keeps one of the lowest percentages (3%) in the market ONLY when your website visitor
confirms an online booking.
WHO IS FLASHBOOKING ?
Flashbooking provides independent travellers and backpackers with more then 5000 youth hostels and budget
hotels worldwide that can be securely book online receiving an instant confirmation.
Flashbooking represents a window on the net for hoteliers who can sell their beds through the Flashbooking
network for FREE and receive 24/7 online bookings simply updating the availability via a simple Back Office.
Turn your website visitors into direct customers!
FB-ENGINE is a powerful online reservation software that will maximise direct bookings via your property website
and boost your internet generated revenues.
What is more, FB-ENGINE is a FREE software granted to all Flashbooking's partner establishments at no costs to
install or manage and with no annual fees. Flashbooking just keeps one of the lowest percentages (3%) in the
travel industry market and ONLY when your website visitor confirms an online booking.
So, you pay just when you receive bookings!
>> EASY TO INTEGRATE!
FB-ENGINE is easily integrated in your property website:
1. If you have already signed up with Flashbooking then you can activate the Booking Engine Option in ‘My
Profile' page from your Back Office and insert a simple link.
You can choose among 3 types of integrations according to your preferences: a simple link, a link to a new
window, or a fully integrated booking panel in any of your website's page. (option recommended to maximise
2. If you still are not part of Flashbooking. com network, first sign up for free. Once your property is registered
and your profile set up, you can activate the Booking Engine Option in ‘My Profile' page from your Back Office
and insert a link choosing among 3 types of integrations: a simple link, a link to a new window, or a fully
integrated booking panel in any of your website's page. (option recommended to maximise your sales).
Prices and availability are managed from the Flashbooking back office system and are instantly updated in
Flashbooking and in your website.
With just a single interface (Back Office) you can manage your availability real time on different distribution
channels : your own property website, Flashbooking.com and all its affiliates.
FB-ENGINE boosts the efficiency for property owners saving on personnel costs, time and mistakes in allotment
management for a variety of distribution channels.
Availability according to room type, rates, offers and all information can be handled with one click via one Back
Office panel, real time 24/7. You can also differentiate your room rates in the different distribution channels
through the Back Office.
>> SECURE AND CONFIRMED ONLINE TRANSACTIONS!
Flashbooking.com guarantees secure transmissions of all gathered information by using a secure server, certified
SSL provided by COMODO (the global certificate authority). This system encrypts all the processed data and
guarantees that this will not be read, used or modified by other parties. This information is protected by
powerful Secure Sockets Layer (SSL) encryption technology, meaning that every message is encrypted once a
request is submitted and travels over the internet.
Every time a customer uses a secure connection, the padlock icon will appear on the browser meaning he/she
can safely enter his/her personal data and credit card details and book with no worries. Credit card details are
also stored and encrypted in your Back Office. Property owners are authorized to use them in case of no-show, or
late cancellation according to the Cancellation Policy published online.
Once a booking is confirmed online via your website, you immediately receive an email with all your customer's
details (also accessible on your Back Office)
Your website is more than a Window!
• Receive online confirmed bookings with acceptance of your policies - no more requests!
• Get a professional and high value add-on for your website
• Credit card verification to guarantee all your bookings
• Enhance your visibility
• Update availability and prices real time 24/7
• Track the origin of your bookings (direct and indirect distribution channels)
• FB-ENGINE is available in 10 languages: English, French, German, Italian, Russian, Japanese, Chinese,
Portuguese and Spanish.
• Use features such as minimum stay, Cancellation Policy, seasonal closing option, Last Minute offers, automatic
booking cancellation and more.
Why our Partners choose FB-ENGINE:
Visibility> benefit from multiple distribution channels for free!
Earnings> transform your website into a real business tool!
Time saving> update your availability with a click in multiple websites reducing the error margin!
Security> online verified credit cards insures you against losses due to no-shows or late cancellations
Good value> it's totally free!
Boost your visibility and sales in a click!
FB-ENGINE is easily integrated in your property website:
1- Sign up with Flashbooking.com ( if you still have not)
2- We create a page in Flashbooking.com with your property information and give you the login details
3- Once logged in your back office you can activate FB-ENGINE, choose the configuration you prefer to integrate
in your own property website and decide the discount to apply.
4- Insert and manage your rooms, availability, prices, Minimum Stay, Cancellation Policy in Flashbooking Back
Office and they will apply to your property website too.
LIST OF ALL INTEGRATED FUNCTIONALITIES
Free integration of FB-ENGINE in your Property Website ( no costs to install and use, and no annual fees)
3% commission kept by Flashbooking ONLY at reservation confirmed
No software to install or plugin
Online confirmed bookings with acceptance of your policies
3 different layouts to integrate in your Website to choose from
Real time availability and prices updating in Flashbooking and in your Website
Possibility to track the origin of your bookings (direct and indirect distribution channels)
Possibility to set the Discount Price of your rooms in a click
Active 24/7 to receive online reservations
Secure transactions certified SSL COMODO at 128 bit
Confirmation e-mail with all booking details sent to Customer and Establishment
PAYMENTS - WARRANTIES
Credit card verification to guarantee all your bookings
Credit card accepted ( Visa, MasterCard, Amex, JCB, Aura )
Customer details saved and archived
Currency used and currency converter
Guided configuration of rooms and availability (wizard)
Day-to-day and long-term functions to manage prices and availability accessed from one control panel
Different prices configuration per rooms (Private) or per bed/person ( Dormitory)
Quick stop-sale function
Seasonal closing option
Last Minute configurations
Real time availability updating in your Website and in Flashbooking.com
Creation of multiple types of rooms/dormitories
Management of multiple rooms in one click
Simple or advanced booking system to choose from
Set your Minimum Stay to specific days and for specific periods of the year
Authomatic booking cancellation
Your Customizable Cancellation Policy
Languages (Italian, English, French, German, Swedish, Spanish, Portuguese, Russian, Japanese, Chinese)
Possibility to insert descriptions, services offered, property details, cancellation policy and photos.
Reports of the confirmed online bookings
FAQ – frequently asked questions
Here are listed some answers to the most common questions we receive from our Partners Establishments. You
will certainly find some exhaustive and useful topics that might cover your matter. On the contrary, do not
hesitate to contact our Customer Service at email@example.com .
1. What’s FB-ENGINE?
FB-ENGINE is a reservation software that can be easily and fully integrated in a hotel website, for example, allowing
the hotel website visitors to access availability and rates in real time and to finalize their booking with Credit Card. In
this way, FB-ENGINE easily turns your website visitors into direct customers that can check your availability and
instantly confirm their booking on your site.
Most of the times, property owners prefer to abandon the usual ‘Request Availability Form’ and switch to this modern
booking software. In fact, among its advantages, this integration guarantees not only the Customers (that benefit from
a secure server and encrypted credit card transactions) but the property owner too (that can check the Credit Card
validity directly online). Integrating FB-ENGINE in your establishment website maximises your investments as you turn
a simple website, into an effective sales tool...at no costs!
2. How much does it cost?
One of the good news is that FB-ENGINE costs you nothing!
To get it integrated in your website you do not have to pay any annual fee or installation cost. Flashbooking retains
one of the smallest commissions in the tourism market (3%) that is directly charged online on the final price and only
at booking confirmation.
3. Does it need to be installed?
No. FB-ENGINE does not require any installation on your pc as it lives in our Servers (Application Service Provider) and
it is usable from any computer on-line inserting a personal UserName and Password given to the property owner.
4. How do I get started?
Activating FB-ENGINE in your property website has never been easier!
From your ‘My Profile’ page in Flashbooking Back Office you just need to flag the 2 relevant boxes, set the Discount
Percentage ( from 0 to max 10% > see FAQ 16), insert a picture of your logo (if possible) and click on Save on the
bottom of the page.
Once activated, go to the ‘My Booking Engine’ page to choose one of the 3 links layouts you wish to integrate in your
property website. Copy and paste it in your website or send it to your Web Agency that will do it for you in literally 2
minutes! This integration DOES NOT ALTERATE in any way your website layout or graphics. Your website will be
immediately ready to receive instantly confirmed online reservations.
If you still are not part of Flashbooking. com network: sign up for free or see FAQ n.18.
5. How can I check if FB-ENGINE is active?
Having inserted the link to the FB-ENGINE into your website does not mean the Booking Engine is active. Please check
if the status and the discount price are selected on the ‘My Profile’ page in the Back Office. If not, check the 2 boxes
6. Is it customizable on my website?
FB-ENGINE can be customizable in your property website with a logo of your establishment (that you can easily insert
in ‘My Profile’ page), with your property address, your Minimum Stay conditions and Cancellation Policy. The
application can be easily integrated into current websites without impacting on existing design, graphics or
You can also choose among 3 different integration layouts:
a. a simple link/button (i.e. ‘Book online’) that leads to another page
b. a link/button to a new window
c. a booking panel integrated on the same page (> suggested option in Home Page)
7. How many languages is it configured for?
FB-ENGINE, just like Flashbooking.com, is a unique product that allows your website visitors to process a booking
choosing among 10 languages. The browser automatically detects the country of origin of your customer and opens the
page in the relevant language.
8. How do my customers book online?
Just like any Flashbooking user, your website visitors check your room availability and prices, insert their personal
details, arrival information and credit card. Once the system has verified that all inserted data are correct, it
processes the bank transaction and confirms the online booking. It is not possible for the property owner to cancel the
reservation once this is confirmed if not for exceptional reasons.
9. Is it possible to make advanced or multiple bookings?
With the new configurations now available in Flashbooking.com your direct visitor can book your rooms/beds with no
limits in terms of type, number or dates and in just one transaction choosing between a simple or advanced booking
10. Is it possible to cancel a booking?
As it is NOT a request of availability, but an instantly confirmed online booking, the property owner has no
advantages in cancelling a booking if not in very exceptional cases.
On the other hand, your customer is allow to cancel his/her reservation automatically online. The system verifies
that the cancellation is done within the cancellation policy terms you published online through the back Office. Your
customer is informed about the penalty charged on the credit card (i.e. for the first night). The credit card details are
stored on your back office under ‘My Reservations’ in a public way ( last 4 numbers). On your request, the system will
send you the remaining numbers, via encrypted way.
11. What are the booking payment methods?
Your customer can pay on-line exclusively by credit card. At the moment Visa, Amex, MasterCard, JCB are accepted.
You can specify the way you prefer to be paid once the customer arrives. ( cash, credit card, travel cheque, etc..)
12. Can I check the booking origin?
Through your Flashbooking Back Office, under ‘My Reservations’, you can easily check the booking details, included the
website where they were confirmed.
13. Can I access the Credit Card details?
The credit card details of your customers ( those one of your direct channel and of Flashbooking.com), are archived in
your Back Office under the ‘My Reservations’ page. The last 4 numbers are public whilst the others can be requested
to the system that will send them to you automatically. You will only have to match the 2 parts.
14. Is there a maximum number of rooms/beds to sell?
No, there’s no limits. It is possible to set all categories and number of rooms you wish to sell online. You have total
control over rates and availability 24/7 from your Back Office and can decide what to sell and when or close dates.
Day-to-day functions, those most commonly used, are accessed from just one control panel. Availability management,
room categories and prices have been grouped within a single panel, with all relevant information available at a click.
Any restrictions applying to tariffs, rooms or availability can be handled without ever leaving this panel. Also, with an
‘advanced booking’ options, your customers can book the number of rooms they need, in different dates and for up to
15 days in a row in just one transaction.
15. How do I set the prices?
A strong point of the Booking Engine concerns the time saving. In fact, your availability updating ( both in your direct
channel and in Flashbooking’s Network) is done with just a click through the Back Office. You can set prices per room
( Private rooms) or per person ( only in Dormitories) and will be published online on the booking process. Furthermore,
you can set your ‘last minute’ offers and differentiate the final prices on your property website and in Flashbooking’s
Network by setting the ‘Discount Percentage’ in ‘My Profile’ page. (see FAQ 16)
16. What is the ‘Discount Percentage’?
If you wish to differentiate the final selling prices of your rooms in your direct channel ( your property website) from
the ones published in your indirect channel (Flashbooking’s Network), you have to set a discount percentage. This
function encourages your direct visitors to book through your website as prices are discounted and cheaper than in
Flashbooking.com. You can set/modify the ‘Discount Percentage’ on a 0-10% range through the ‘My Profile’ page in
your Flashbooking Back Office. It will apply to all room rates on your direct channel.
Say you wish to stuck on a parity-rate option between the 2 websites, you need to set the discount percentage on 0%.
If you prefer to offer your direct visitors a cheaper rate than the one they would find in Flahsbooking.com, you need to
set a discount percentage. (1-10%)
17. Can I manage ‘Last Minute’ offers?
Of course. On Step 2 (Set Prices) you find the relevant option that allows you to create a last minute offer according to
a range of dates for a specific room. The last minute price you set, will be published online together with the old
erased price. Use this Step to set your ‘last minute price’ for the long period; for limited offers, use Step 4 ( Manage
18. How can I subscribe in Flashbooking Network? Are there costs to bear?
Joining Flashbooking Network is easy and free!
Please visit www.flashbooking.com or click on ‘Add your property’, fill in the form with care and sign the online
contract. Within 72 hours our team will check your subscription, activate your microsite and send you a welcome email
with your unique login details. From that moment on, you can access your Back Office and receive online confirmed
bookings either from Flashbooking.com either from your property website by activating the FB-ENGINE.
19. What are the immediate advantages of FB-ENGINE?
There are many reasons why our Partners integrate FB-ENGINE in their property website! Here some:
Visibility> you can benefit from an efficient direct selling tool in at least 2 distribution channels, for free!
Earnings> FB-ENGINE transforms your property website from a simple informative window on the net into a real
business tool, turning your visitors into direct customers!
Time> Saving time is one of the strong points! From a single Back Office you can update your room rates and
availability with a click and the changes will be immediately visible in Flashbooking’s Network and in your website!
Security> Having a single manager (Back Office) for all your allotments, the error margin is reduced to a minimum.
Furthermore, the secure access to your customer’s credit card details (moreover verified online by the system) insures
you against losses due to no-shows or late cancellations.
Good value> consider the cost-benefit relationship! The Booking Engine is totally free for you!
As a Web Agency, Flashbooking can give it in free licence to its partners. This relieves you from big investment
expenses that you would bear in case of purchase of a similar software.
20. Does the free FB-ENGINE service expire?
FB-ENGINE is such an useful tool that a property owner has the interest to keep alive! However, this service is
accessible as long as you maintain the contract with Flashbooking.com. In case you withdraw from the contract, your
FB-ENGINE will be deactivated.
21. How can I increase my website visitors?
There are many factors that can optimize your selling results. To promote your establishment is important that your
website is informative, appealing and easy to navigate. If you do not have a quality hotel website please contact us for
a free estimate.
Furthermore, you will need to boost your website visitors with some specific actions that will make it more visible to
the search engines. Your website turns into a real selling tool and not just a window. For these and other services, you
can visit http://www.prima-posizione.it and get a free estimate.
You can contact our Team Monday- Friday from 9am-6pm (GMT +1) at:
Phone Number: +39 049 8430 511
Fax Number: +39 049 8087 806
Skype: Flashbooking assistance
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