Making Sense of the Hidden Side
of Change:
the ARIES Framework
Presentation to
The Learner Conference, Hong Kong,
July 201...
Contentious problems
No established
procedures
Seen from a variety of
perspectives
Emotions tend to run
strongly
People ma...
(c) Don Dunoon/New Futures Pty Ltd
A Definition of Learning-
centered Leadership
Learning-centered leadership involves
establishing current realities, clarif...
Defining leadership-mode
action
We act in the leadership mode when we
intervene relationally towards building
shared meani...
Intervention in the
management mode:
3 characteristics
The focus is on the explicit (observable,
measurable) aspects of th...
(c) Don Dunoon/New Futures Pty Ltd
(c) Don Dunoon/New Futures Pty Ltd
Three Guidelines for
accessing the hidden side of
change
Work from observation
Attribute reasonableness
Seek to act authen...
The ARIES Framework –
practices and tools for leadership-mode
intervention – and especially for delving into
the hidden do...
Attending
Different from “paying
attention” -
concentrating to
achieve our own
objectives
Putting the pursuit of
awareness...
Reflecting
Recognizing and contemplating different
perspectives, as a basis for testing our
interpretations regarding a co...
Inquiring
Different from questioning
in the Management Mode
– to reveal a correct or
best solution
Asking questions relati...
Question-type framework
Checking Verifying understandings
Gathering &
Clarifying
Seeking more information &/or
clarifying ...
Expressing
Different from
advocating to win
Voicing one’s thoughts
and feelings relationally,
to build shared meaning
on a...
Expressing framework
Introducing Describe the context
Preview the content
Establish your purpose and stance
Asserting &
Su...
Synthesizing
Not simply judging,
evaluating,
summarizing, or
pronouncing a view
Involves integrating diverse
perspectives ...
The Transformational
Challenge
From Description of current situation, reflecting a
range of stakeholder perspectives
To A ...
(c) Don Dunoon/New Futures Pty Ltd
Thank you!
Don Dunoon
New Futures Pty Ltd, Sydney
Leadership coaching, executive team
coaching, and skills development wor...
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Making Sense Of The Hidden Side Of Change The Aries Framework

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Introduces the concepts of learning-centered leadership and leadership-mode intervention for making sense of, and intervening with, contentious problems. Identifies how the leadership mode differs from the management mode. Introduces the ARIES Framework for supporting leadership-mode intervention with contentious problems.

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Making Sense Of The Hidden Side Of Change The Aries Framework

  1. 1. Making Sense of the Hidden Side of Change: the ARIES Framework Presentation to The Learner Conference, Hong Kong, July 2010 Don Dunoon New Futures Pty Ltd
  2. 2. Contentious problems No established procedures Seen from a variety of perspectives Emotions tend to run strongly People may remain silent (c) Don Dunoon/New Futures Pty Ltd
  3. 3. (c) Don Dunoon/New Futures Pty Ltd
  4. 4. A Definition of Learning- centered Leadership Learning-centered leadership involves establishing current realities, clarifying preferred futures (purpose and vision), and eliciting energy for change. (c) Don Dunoon/New Futures Pty Ltd
  5. 5. Defining leadership-mode action We act in the leadership mode when we intervene relationally towards building shared meaning in the context of efforts to achieve deep-reaching change with a contentious problem. (c) Don Dunoon/New Futures Pty Ltd
  6. 6. Intervention in the management mode: 3 characteristics The focus is on the explicit (observable, measurable) aspects of the problem Task attainment is prior to working relationally in the particular instance We rely on whatever authority we hold (c) Don Dunoon/New Futures Pty Ltd
  7. 7. (c) Don Dunoon/New Futures Pty Ltd
  8. 8. (c) Don Dunoon/New Futures Pty Ltd
  9. 9. Three Guidelines for accessing the hidden side of change Work from observation Attribute reasonableness Seek to act authentically (c) Don Dunoon/New Futures Pty Ltd
  10. 10. The ARIES Framework – practices and tools for leadership-mode intervention – and especially for delving into the hidden domain safely Attending Reflecting Inquiring Expressing Synthesizing (c) Don Dunoon/New Futures Pty Ltd
  11. 11. Attending Different from “paying attention” - concentrating to achieve our own objectives Putting the pursuit of awareness ahead of the achievement of tasks in a particular circumstance Giving full attention Perceiving holistically Separating observation from inference (c) Don Dunoon/New Futures Pty Ltd
  12. 12. Reflecting Recognizing and contemplating different perspectives, as a basis for testing our interpretations regarding a contentious problem (c) Don Dunoon/New Futures Pty Ltd
  13. 13. Inquiring Different from questioning in the Management Mode – to reveal a correct or best solution Asking questions relationally to build shared meaning with contentious problems (c) Don Dunoon/New Futures Pty Ltd
  14. 14. Question-type framework Checking Verifying understandings Gathering & Clarifying Seeking more information &/or clarifying meanings Exploring Delving into underlying assumptions, interests, feelings and knowledge Testing Scrutinising claims and examining inferences Futuring Seeking to clarify desired and possible futures (c) Don Dunoon/New Futures Pty Ltd
  15. 15. Expressing Different from advocating to win Voicing one’s thoughts and feelings relationally, to build shared meaning on a contentious problem and contribute to creating a context for change (c) Don Dunoon/New Futures Pty Ltd
  16. 16. Expressing framework Introducing Describe the context Preview the content Establish your purpose and stance Asserting & Supporting Put forward the main propositions & arguments/evidence Illuminating Offer illustrations, stories and/or examples Disclosing Name and describe your previously unspoken assumptions, interests, feelings and/or knowledge Inviting Create opportunities for others to engage with you on specific aspects (c) Don Dunoon/New Futures Pty Ltd
  17. 17. Synthesizing Not simply judging, evaluating, summarizing, or pronouncing a view Involves integrating diverse perspectives to bring forth fresh understandings of current realities and of a preferred future with the problem overcome (c) Don Dunoon/New Futures Pty Ltd
  18. 18. The Transformational Challenge From Description of current situation, reflecting a range of stakeholder perspectives To A preferred future – described in a way that can be held out for testing A statement that frames a description of current reality with that of a preferred future, so that the essence of the movement between the two states is made clear (c) Don Dunoon/New Futures Pty Ltd
  19. 19. (c) Don Dunoon/New Futures Pty Ltd
  20. 20. Thank you! Don Dunoon New Futures Pty Ltd, Sydney Leadership coaching, executive team coaching, and skills development workshops – face-to-face and online. www.dondunoon.com (The materials in this slideshow are intended for individual study and are not to be used for commercial purposes, without explicit permission. Please contact Don Dunoon regarding permissions requests, via the contact form on this website.) (c) Don Dunoon/New Futures Pty Ltd

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