How to Avoid 10 Virtual Classroom Pitfalls

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How can training managers cut costs while continuing to provide critical leadership development? One solution is to add virtual classroom training to your blended learning solution, however there are some pitfalls to virtual classroom training you'll need to navigate. This guidebook will help you avoid those pitfalls while making the jump into virtual classroom.

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How to Avoid 10 Virtual Classroom Pitfalls

  1. 1. © Development Dimensions International, Inc., MMXIV. All rights reserved.1 VIRTUAL CLASSROOM PITFALLS HOW TO AVOID
  2. 2. © Development Dimensions International, Inc., MMXIV. All rights reserved.2 Virtual classroom is a fantastic travel-free option for delivering training to a globally-dispersed audience.
  3. 3. © Development Dimensions International, Inc., MMXIV. All rights reserved.3 Unfortunately, many organizations jump into virtual classroom without proper planning.
  4. 4. © Development Dimensions International, Inc., MMXIV. All rights reserved.4 Beware of ten pitfalls to avoid when transitioning into virtual. ! PITFALLS
  5. 5. © Development Dimensions International, Inc., MMXIV. All rights reserved.5 Not having a GOAL for your virtual classroom implementation 1 PITFALL
  6. 6. © Development Dimensions International, Inc., MMXIV. All rights reserved.6 REALITY: Virtual classroom may or may not be right for your needs. Ask yourself three plunge. critical questions before you take the
  7. 7. © Development Dimensions International, Inc., MMXIV. All rights reserved.7 1. Is it clear as to why you are using virtual classroom? 2. Are you looking to replace or amplify traditional classroom training? 3. What results are expected?
  8. 8. © Development Dimensions International, Inc., MMXIV. All rights reserved.8 Not setting learner expectations 2 PITFALL
  9. 9. © Development Dimensions International, Inc., MMXIV. All rights reserved.9 (Let your learners in on the secret) Virtual Classroom ≠ Webinar
  10. 10. © Development Dimensions International, Inc., MMXIV. All rights reserved.10 Virtual classroom engages learners in active listening. Learners acquire knowledge through interactivity with the platform, facilitator, and with one another.
  11. 11. © Development Dimensions International, Inc., MMXIV. All rights reserved.11 Failing to provide an appropriate virtual classroom learning environment This is not correct 3 PITFALL
  12. 12. © Development Dimensions International, Inc., MMXIV. All rights reserved.12 “Just gather in the conference room and project the virtual classroom session,” -said no facilitator ever.
  13. 13. © Development Dimensions International, Inc., MMXIV. All rights reserved.13 To optimize participation and focus… Every learner should have his/her own computer and phone line (and private space to learn).
  14. 14. © Development Dimensions International, Inc., MMXIV. All rights reserved.14 Lacking knowledge of web conferencing platforms 4 PITFALL
  15. 15. © Development Dimensions International, Inc., MMXIV. All rights reserved.15 A technical snafu can derail and undermine the credibility of an otherwise well-designed virtual classroom course.
  16. 16. © Development Dimensions International, Inc., MMXIV. All rights reserved.16 After learning leaders select the right platform, at least one person on the team needs to become the go-to expert who understands the platform’s capabilities & can troubleshoot when needed.
  17. 17. © Development Dimensions International, Inc., MMXIV. All rights reserved.17 Not having a plan for selecting, training, and monitoring facilitators 5 PITFALL
  18. 18. © Development Dimensions International, Inc., MMXIV. All rights reserved.18 A good traditional classroom facilitator… …a good virtual classroom facilitator. is not always
  19. 19. © Development Dimensions International, Inc., MMXIV. All rights reserved.19 When creating a success profile for virtual classroom facilitators, make sure you build in affinities for communicating virtually and working with technology.
  20. 20. © Development Dimensions International, Inc., MMXIV. All rights reserved.20 The right skill set is step one. Keep facilitators sharp and help them develop new skills, observe them in action and provide ongoing feedback.
  21. 21. © Development Dimensions International, Inc., MMXIV. All rights reserved.21 Not using a producer 6 PITFALL
  22. 22. © Development Dimensions International, Inc., MMXIV. All rights reserved.22 To help facilitators keep their undivided attention on learners’ needs, it’s best to use a producer who can operate the platform, address technical issues, and keep things running smoothly.
  23. 23. © Development Dimensions International, Inc., MMXIV. All rights reserved.23 Lacking learner engagement in the session 7 PITFALL
  24. 24. © Development Dimensions International, Inc., MMXIV. All rights reserved.24 • Avoid >2 “tell” slides in a row • Discourage multitasking; include opportunities to use chat, annotation, feedback, and breakout rooms. Interactivity is critical:
  25. 25. © Development Dimensions International, Inc., MMXIV. All rights reserved.25 Not providing course materials 8 PITFALL
  26. 26. © Development Dimensions International, Inc., MMXIV. All rights reserved.26 Virtual learners get the same benefits from reading accompanying content, jotting down notes, and completing exercises as learners in a traditional setting. Don’t skip the course journals!
  27. 27. © Development Dimensions International, Inc., MMXIV. All rights reserved.27 Not piloting the course before launch 9 PITFALL
  28. 28. © Development Dimensions International, Inc., MMXIV. All rights reserved.28 You only have one chance to make a good first impression! Get a group together to pilot aspects of virtual classroom to find out what works and what won’t.
  29. 29. © Development Dimensions International, Inc., MMXIV. All rights reserved.29 Not practicing 1 PITFALL 0
  30. 30. © Development Dimensions International, Inc., MMXIV. All rights reserved.30 Practice before you teach! The key to any kind of facilitation (and most things in life): PRACTICE, PRACTICE, PRACTICE!
  31. 31. © Development Dimensions International, Inc., MMXIV. All rights reserved.31 Ready to take your training virtual?
  32. 32. © Development Dimensions International, Inc., MMXIV. All rights reserved.32 DDI does virtual… and avoid the pitfalls. Experience how Learn More at http://www.ddiworld.com/virtualclassroom

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