Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Chapter 6  Management Skills:Leadership & Motivation         D. Dempsey
Key Areas• What is Leadership• 3 Styles of leadership  • Autocratic  • Democratic  • Laissez Faire• What is Motivation• 2 ...
D. Dempsey
D. Dempsey
Leadership• Is the ability to influence people to follow a  particular path or direction.• A good leader gains the support...
Provides Direction                            Leads by ExampleLeadership                              Delegates           ...
NB..                                                                    NoteQ                             Delegation      ...
Benefits of Delegating work• Greater involvement of workers• Work is completed faster due to full utilisation of  skills a...
Disadvantages of Delegation• Danger of task not being done properly as a  result of incompetent subordinates• Danger of re...
Leadership StylesAutocratic Leader• Likes to be very much in charge• Delegates little authority to others• No consultation...
Autocratic LeaderAdvantages• Decisions made and implemented quickly• Suits org’ where discipline is importantDisadvantages...
See Handout             for ExamplesD. Dempsey
Democratic Leader• Shares power and control• Delegates authority• Seeks opinions and ideas before making  decisions• Persu...
Democratic LeaderAdvantages• Good Quality Decisions• Staff feel valued and motivated• Initiative and intrapreneurship are ...
D. Dempsey
Laissez-Faire Leader• Lets staff set their own goals• Delegates almost all the authority to  subordinates. A lot of Trust....
Laissez-FaireAdvantages• Highly motivated workers, high levels of  intrapreneurship• Managers are free to deal with other ...
D. Dempsey
Motivation Set of forces that cause people to behave in                 certain ways.Motivation refers to those factors wh...
What Motivates You?        D. Dempsey
In Business the usual motivator is…1. The Pay Packet at the end of the week2. Good Working Conditions3. Profit Sharing Sch...
NB     Maslow’s Hierarchy of Needs      Arranged human needs in a hierarchy    Once a need is satisfied, it no longer is a...
Maslow’s Hierarchy of needs    NB                                                        How can a Manager           Needs...
D. Dempsey
McGregor’s Theory X & Theory Y   NBDouglas McGregor (1906-64) studied what managers believe about theirworkers and decided...
Theory X Theory X managers believe that:• Most workers dislike work• Most workers avoid responsibility and lack ambition.•...
Theory Y Theory Y Managers believe that:• Most workers enjoy work if it its interesting and challenging• Most workers are ...
McGregor recommended the Theory Yapproach as it brings much better results In contrast he believed that Theory X       act...
D. Dempsey
D. Dempsey
D. Dempsey
Upcoming SlideShare
Loading in …5
×

Chapter 6 lc business management skills leadership and motivation

3,462 views

Published on

  • Be the first to comment

Chapter 6 lc business management skills leadership and motivation

  1. 1. Chapter 6 Management Skills:Leadership & Motivation D. Dempsey
  2. 2. Key Areas• What is Leadership• 3 Styles of leadership • Autocratic • Democratic • Laissez Faire• What is Motivation• 2 theories of Motivation • Maslow • McGregor D. Dempsey
  3. 3. D. Dempsey
  4. 4. D. Dempsey
  5. 5. Leadership• Is the ability to influence people to follow a particular path or direction.• A good leader gains the support, hard work, loyalty, and respect of fellow workers. D. Dempsey
  6. 6. Provides Direction Leads by ExampleLeadership Delegates Personal Charisma D. Dempsey
  7. 7. NB.. NoteQ Delegation Means passing on duties/ responsibilities from superiors to subordinates and also passing on a sufficient level of authority to enable the duties to be performed properly. Some Managers don’t delegate for the following reasons: • A belief that no-one can do the work as well as themselves • Fear that others will do the work better • Fear that someone else will get promoted above them • Fear that they will not receive all the credit • Fear that others will think they cannot cope D. Dempsey
  8. 8. Benefits of Delegating work• Greater involvement of workers• Work is completed faster due to full utilisation of skills and abilities• Workers morale improves and they gain experience in handling authority and decision making• Objectives are achieved quicker• Increased productivity = increased profit• Managers have more time for other matters• Managers experience less stress D. Dempsey
  9. 9. Disadvantages of Delegation• Danger of task not being done properly as a result of incompetent subordinates• Danger of resentment, jealousy among rest of the staff• Those who are delegated work may want extra pay D. Dempsey
  10. 10. Leadership StylesAutocratic Leader• Likes to be very much in charge• Delegates little authority to others• No consultation on decisions• Fear + threats used as motivators• No trust in employees...resentment + demoralisation• Can be effective in short term where leader is an expert in specialised area D. Dempsey
  11. 11. Autocratic LeaderAdvantages• Decisions made and implemented quickly• Suits org’ where discipline is importantDisadvantages• Valuable opinions and ideas are left out• Manager is overloaded with work• Frustrated and poorly motivated staff• Morale declines, high staff turnover D. Dempsey
  12. 12. See Handout for ExamplesD. Dempsey
  13. 13. Democratic Leader• Shares power and control• Delegates authority• Seeks opinions and ideas before making decisions• Persuades rather than orders• Builds up trust with staff D. Dempsey
  14. 14. Democratic LeaderAdvantages• Good Quality Decisions• Staff feel valued and motivated• Initiative and intrapreneurship are encouragedDisadvantages• Decisions are delayed• Trying to incorporate everyone could result in poor decisions D. Dempsey
  15. 15. D. Dempsey
  16. 16. Laissez-Faire Leader• Lets staff set their own goals• Delegates almost all the authority to subordinates. A lot of Trust.• Referred to as “Free Rein” or “Spectator” leadership D. Dempsey
  17. 17. Laissez-FaireAdvantages• Highly motivated workers, high levels of intrapreneurship• Managers are free to deal with other matters• Some people flourish with extra freedomDisadvantages• Subordinates inexperience may result in bad decisions• Problems may become serious before noticed• Lack of direction leads to confusion, wasted resources D. Dempsey
  18. 18. D. Dempsey
  19. 19. Motivation Set of forces that cause people to behave in certain ways.Motivation refers to those factors which drive us to undertake particular tasks, to work hard, and achieve goals D. Dempsey
  20. 20. What Motivates You? D. Dempsey
  21. 21. In Business the usual motivator is…1. The Pay Packet at the end of the week2. Good Working Conditions3. Profit Sharing Schemes4. Promotion5. Recognition/Praise6. Industrial Democracy/worker participation7. Benefits in Kind/Perks8. Job security9. Trusting relationship between staff and management10.Employee share option schemes11.The Job Itself D. Dempsey
  22. 22. NB Maslow’s Hierarchy of Needs Arranged human needs in a hierarchy Once a need is satisfied, it no longer is a motivator and a person is motivated by the next need on the pyramid D. Dempsey
  23. 23. Maslow’s Hierarchy of needs NB How can a Manager Needs satisfy those needs Interesting, Challenging Work, Achieving personal goals, Career Development Realising ones potential Job Title, Company Car, Status, Respect and Promotion, Authority, Praise, Recognition Awards Teamwork, FriendlyAcceptance within a peer group Atmosphere, Social ActivitiesFeeling Secure and Safe at work Job security, Pension, Allow + feeling secure about future Union Membership (Recognition) Food, shelter, Warmth Good Wages, Canteen D. Dempsey
  24. 24. D. Dempsey
  25. 25. McGregor’s Theory X & Theory Y NBDouglas McGregor (1906-64) studied what managers believe about theirworkers and decided that managers fall into 2 types: Theory X and Theory Y D. Dempsey
  26. 26. Theory X Theory X managers believe that:• Most workers dislike work• Most workers avoid responsibility and lack ambition.• Most workers dislike change and resist it Therefore Managers believe that they must:• Supervise the workers very closely• Offer Incentives and bonuses to get good work done• Threaten workers with sanctions D. Dempsey
  27. 27. Theory Y Theory Y Managers believe that:• Most workers enjoy work if it its interesting and challenging• Most workers are motivated if consulted about how work should be done• Most are committed and ambitious if encouraged. Therefore these managers believe that they must:• Make work interesting and challenging for workers• Try to satisfy the higher needs of the workers.• Discuss how work should be done, and set agreed objectives D. Dempsey
  28. 28. McGregor recommended the Theory Yapproach as it brings much better results In contrast he believed that Theory X acts as a poor motivator D. Dempsey
  29. 29. D. Dempsey
  30. 30. D. Dempsey
  31. 31. D. Dempsey

×