2013 Analyst Value Survey - Expanded report for participants

Duncan Chapple
Duncan ChappleAnalyst Relations Leader
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1 Analyst Value Survey #ValueSurvey 2013 report for participants Please send questions and comments to dchapple@analystrelations.org October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
2 352 responses (2012: 175) Average participant answered 67% of questions #ValueSurvey October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
3 Four difficult charting choices •  Some of the people who took the survey were analysts #ValueSurvey –  Their perspective as expert users is valuable –  However, the audience for the survey favours removing their responses from the public reports –  We’re removed them •  There are too many analyst firms to show on charts. –  We’ve focused on the firms about whom the most respondents commented –  Most charts show only those most mentioned –  Let us know if you have more specific questions •  We’ve used log values to make •  In many charts we compare the charts more compact and vendors with buyers legible –  Maximum total of those two series is 200% October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
4 What’s  your  focus?   ICT  SoluGon  Provider/Vendor   25.5%   Cloud   Systems/Hardware   10.2%   Not  ICT  SoluGon  Provider/Vendor   23.0%   7.9%   #ValueSurvey Services   32.1%   So@ware   Telecoms/Networking   October 13 23.4%   8.7%   40.1%   21.8%   7.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
5 What  are  your  analyst  interac3ons?   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   39.9%   I  have  direct  interacGon  with  someone  at  an  analyst  firm   I  read  reports  produced  by  an  analyst  firm   37.8%   37.4%   38.3%   #ValueSurvey I  meet  customers,  clients  or  prospects  who  menGon  analyst  firms   None  of  these   Don’t  know   October 13 22.0%   21.6%   0.3%   0.9%   0.3%   1.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
6 Which  firms  are  you  aware  of?   Top  30  Firms  -­‐  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   #ValueSurvey October 13 Gartner   Forrester   IDC   Aberdeen  Group   Frost  &  Sullivan   Datamonitor   Ovum   HfS  Research   NelsonHall   Everest  Group   Yankee  Group   451  Group  Tier  1   IDC  Financial  Insights   IDC  Manufacturing  Insights   Pierre  Audoin  Consultants   Celent   ConstellaGon  Research   GigaOM   Current  Analysis   ISG   CEB/TowerGroup   Bloor  Research   Technology  Business  Research   AlGmeter   Hurwitz  &  Associates   Canalys   ABI  Research   Saugatuck   RedMonk   Aite  Group   Not  ICT  SoluGon  Provider/Vendor   5.4%   6.1%   5.1%   6.1%   5.0%   5.2%   4.4%   4.5%   4.1%   4.0%   4.1%   3.7%   4.0%   3.4%   3.6%   4.4%   3.5%   3.2%   3.4%   3.9%   3.1%   3.4%   2.6%   2.3%   2.6%   2.1%   2.3%   1.4%   2.3%   1.7%   2.2%   1.8%   2.0%   2.3%   2.0%   2.2%   1.8%   1.8%   1.8%   1.5%   1.7%   1.7%   1.6%   1.8%   1.6%   0.9%   1.6%   1.4%   1.6%   1.4%   1.5%   1.4%   1.4%   1.4%   1.4%   1.1%   1.3%   1.5%   1.3%   1.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
7 Which  services  do  you  value?   Maximum  total  of  vendor  and  buyer  scores  is  200%   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   100.0%   90.0%   80.0%   70.0%   60.0%   #ValueSurvey 50.0%   40.0%   30.0%   20.0%   Research/data   October 13 Events   Inquiry  calls   Reprint  rights   Advisory  /  strategy   days   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   0.0%   Very  Low   10.0%   Peer  communiGes  
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   8 Which  firms  produce  the  most  valuable…  -­‐  Research/data   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   9 Which  firms  produce  the  most  valuable…  -­‐  Events   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   120.0%   100.0%   80.0%   60.0%   40.0%   20.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   10 Which  firms  produce  the  most  valuable…  -­‐  Inquiry  calls   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   11 Which  firms  produce  the  most  valuable…  -­‐  Reprint  rights   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   12 Which  firms  produce  the  most  valuable…  -­‐    Advisory  /   strategy  days   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   90.0%   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   13 Which  firms  produce  the  most  valuable…  -­‐    Peer   communi3es   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   120.0%   100.0%   80.0%   60.0%   40.0%   20.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   14 Research  -­‐  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   90.0%   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   15 Research  -­‐  Second  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   60.0%   50.0%   40.0%   30.0%   #ValueSurvey 20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   16 Research  -­‐  Third  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   45.0%   40.0%   35.0%   30.0%   25.0%   20.0%   15.0%   10.0%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   17 Research  -­‐  Fourth  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   25.0%   20.0%   15.0%   10.0%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
#ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   18 Research  -­‐  FiIh  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   18.0%   16.0%   14.0%   12.0%   10.0%   8.0%   6.0%   4.0%   2.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
19 Which  firms  influence…  customers   ICT  SoluGon  Provider/Vendor   Gartner   20.4%   Forrester   11.5%   NelsonHall   5.2%   Everest  Group   4.8%   Ovum   4.8%   HfS  Research   4.4%   12.0%   8.4%   5.5%   5.5%   3.0%   5.7%   Frost  &  Sullivan   3.1%   ISG   2.9%   1.7%   Datamonitor   2.5%   3.0%   Other,  please  specify...   2.3%   2.5%   451  Group  Tier  1   2.1%   October 13 17.3%   14.3%   IDC   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   3.0%   2.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
20 Report  Topics   ICT  SoluGon  Provider/Vendor   9.6%   Outsourcing     11.4%   8.5%   Big  Data   9.0%   7.9%   Cloud  Plaeorms   Cloud  ApplicaGons   6.4%   Strategy     5.5%   6.7%   Cloud  Infrastructure   6.4%   4.6%   9.4%   6.3%   5.4%   So@ware     PaaS   5.7%   5.8%   IT  Services     #ValueSurvey 5.7%   4.6%   1.5%   Security  &  Privacy     4.1%   ApplicaGon  Development   3.8%   2.9%   BPM   3.8%   3.1%   CRM  &  Customer  Service     3.7%   E-­‐Commerce   2.9%   5.0%   3.1%   Telecoms  Services   2.9%   Data  IntegraGon  So@ware       2.4%   Other,  please  specify...   4.2%   2.4%   2.4%   2.4%   Channels       2.0%   1.5%   Internet  ApplicaGons     3.7%   2.1%   1.3%   Database  Management   2.0%   1.3%   Networks   October 13 Not  ICT  SoluGon  Provider/Vendor   2.0%   1.7%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
21 Which  firms  will  you  use  in  the  future?   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   15.8%   Gartner   16.9%   11.3%   Forrester   IDC   12.3%   9.3%   HfS  Research   6.7%   NelsonHall   6.6%   Ovum   6.4%   7.4%   12.0%   6.3%   #ValueSurvey Everest  Group   4.3%   4.4%   6.0%   451  Group  Tier  1   3.8%   2.6%   Other,  please  specify...   3.5%   3.1%   Pierre  Audoin  Consultants   0.3%   Frost  &  Sullivan   October 13 2.7%   2.6%   1.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
22 Which  analyst  firms  have  the  most  influence  on  Buyers   ICT  SoluGon  Provider/Vendor   Gartner   30.3%   Forrester   HfS  Research   16.0%   8.6%   28.4%   16.4%   5.6%   IDC   6.6%   NelsonHall   6.1%   5.0%   Everest  Group   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   5.3%   4.7%   Ovum   4.1%   ISG   3.3%   10.3%   4.1%   2.6%   Other,  please  specify...   2.5%   3.5%   Aberdeen  Group   2.0%   0.9%   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
23 Which  analyst  firms  have  the  most  influence  on  investors   ICT  SoluGon  Provider/Vendor   Gartner   26.5%   Forrester   14.9%   11.0%   IDC   HfS  Research   #ValueSurvey 4.4%   4.4%   12.4%   13.2%   3.4%   Frost  &  Sullivan   3.3%   NelsonHall   3.3%   Datamonitor   2.8%   Ovum   2.8%   451  Group  Tier  1   2.2%   IDC  Financial  Insights   2.2%   October 13 30.3%   4.7%   Other,  please  specify...   Not  ICT  SoluGon  Provider/Vendor   2.6%   3.8%   1.3%   3.8%   2.6%   2.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
24 Which  analyst  firms  have  the  most  influence  on  journalists   ICT  SoluGon  Provider/Vendor   20.4%   Gartner   Forrester   10.2%   6.1%   3.7%   451  Group  Tier  1   3.4%   14.8%   1.8%   ConstellaGon  Research   3.4%   1.2%   NelsonHall   3.4%   Frost  &  Sullivan   3.1%   Everest  Group   5.4%   2.7%   3.3%   0.9%   2.4%   Datamonitor   2.4%   1.5%   Enderle   2.0%   1.2%   Yankee  Group   2.0%   0.9%   Other,  please  specify...   2.0%   October 13 16.3%   5.4%   Ovum   #ValueSurvey 22.3%   13.9%   IDC   HfS  Research   Not  ICT  SoluGon  Provider/Vendor   2.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
25 Which  firms  influence  you?   ICT  SoluGon  Provider/Vendor   19.3%   Gartner   12.8%   Forrester   HfS  Research   20.3%   10.0%   12.1%   8.8%   7.2%   IDC   Everest  Group   Not  ICT  SoluGon  Provider/Vendor   9.6%   6.2%   4.7%   #ValueSurvey NelsonHall   Other,  please  specify...   5.2%   3.9%   6.9%   3.9%   Aberdeen  Group   3.0%   1.2%   ISG   2.6%   1.5%   451  Group  Tier  1   2.3%   3.4%   Celent   2.0%   October 13 1.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
26 Which  analyst  firms’  research  is  most  independent?   ICT  SoluGon  Provider/Vendor   HfS  Research   17.3%   Gartner   6.2%   IDC   8.5%   2.7%   6.2%   8.5%   4.9%   3.1%   3.9%   0.4%   451  Group  Tier  1   2.5%   Aberdeen  Group   2.5%   0.4%   ConstellaGon  Research   2.5%   1.9%   Ovum   October 13 9.7%   8.6%   Everest  Group   Saugatuck   16.2%   10.5%   NelsonHall   Other,  please  specify...   7.7%   14.2%   Forrester   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   5.0%   2.5%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
27 Which  analyst  firms’  research  is  least  independent?   ICT  SoluGon  Provider/Vendor   Aberdeen  Group   15.6%   Gartner   9.1%   8.6%   Frost  &  Sullivan   Other,  please  specify...   4.3%   4.7%   4.7%   7.9%   6.1%   3.9%   ISG   3.1%   NelsonHall   3.1%   451  Group  Tier  1   2.3%   CEB/TowerGroup   2.3%   Enderle   2.3%   Everest  Group   October 13 16.5%   9.4%   HfS  Research   Forrester   10.4%   14.8%   IDC   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.3%   6.7%   1.2%   1.8%   0.0%   3.0%   0.0%   3.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
28 Over  this  year,  which  firms  have  become  more  influen3al?   ICT  SoluGon  Provider/Vendor   HfS  Research   19.7%   Gartner   9.0%   Other,  please  specify...   3.7%   6.6%   451  Group  Tier  1   7.3%   5.7%   Forrester   5.7%   Everest  Group   6.7%   7.3%   4.9%   IDC   4.9%   ConstellaGon  Research   3.0%   6.1%   3.3%   2.4%   0.0%   Aberdeen  Group   2.5%   Celent   2.5%   Frost  &  Sullivan   2.5%   1.8%   GigaOM   2.5%   1.8%   ISG   2.5%   RedMonk   2.5%   1.8%   Saugatuck   October 13 15.2%   15.9%   7.4%   NelsonHall   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.5%   1.2%   0.6%   1.2%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
29 Over  this  year,  which  firms  have  become  less  influen3al?   ICT  SoluGon  Provider/Vendor   Forrester   13.6%   13.6%   7.8%   Frost  &  Sullivan   6.8%   Aberdeen  Group   IDC   Ovum   5.8%   5.8%   5.1%   3.4%   5.8%   Other,  please  specify...   Yankee  Group   HfS  Research   12.7%   4.2%   2.5%   4.9%   3.9%   7.6%   1.7%   0.8%   451  Group  Tier  1   2.9%   Aite  Group   2.9%   0.8%   Everest  Group   2.9%   1.7%   IDC  Financial  Insights   October 13 16.1%   12.6%   Gartner   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.9%   0.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
30 Which  research  is  most  important  for  your  Future  Use   ICT  SoluGon  Provider/Vendor   Outsourcing     12.2%   Strategy     10.0%   8.1%   Cloud  ApplicaGons   6.8%   6.5%   IT  Services     6.5%   Cloud  Infrastructure   Cloud  Plaeorms   7.6%   5.2%   5.7%   5.5%   So@ware     5.5%   CRM  &  Customer  Service     7.1%   8.6%   3.7%   3.8%   E-­‐Commerce   3.6%   Security  &  Privacy     3.1%   Other,  please  specify...   3.1%   BPM   2.9%   ApplicaGon  Development   2.6%   PaaS   October 13 9.3%   10.5%   Big  Data   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.6%   4.1%   3.7%   3.0%   2.0%   4.6%   3.7%   5.2%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
31 The  firms  most  reported  to  have  risen  in  influence  by  respondents  to  the   2013  analyst  value  survey   More  influenGal?   0.0%   5.0%   10.0%   Falling  influence   15.0%   20.0%   25.0%   HfS  Research   Gartner   NelsonHall   Forrester   451  Group  Tier  1   #ValueSurvey IDC   Other,  please  specify...   Everest  Group   Ovum   ConstellaGon  Research   Pierre  Audoin  Consultants   Frost  &  Sullivan   GigaOM   RedMonk   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey 30.0%  
32 The  firms  most  reported  to  have  risen  in  influence  by   respondents  to  the  2013  Analyst  Value  Survey   HfS  Research   RedMonk.   GigaOM.  2.1%   2.1%   Frost  &  Sullivan.  2.1%   Pierre  Audoin   Constella3on  Research.   Consultants.  2.4%   2.8%   Ovum.  3.1%   Gartner   HfS  Research.  17.1%   Forrester   Everest  Group.  3.8%   #ValueSurvey NelsonHall   451  Group  Tier  1   Other,  please  specify....   5.2%   Gartner.  12.9%   IDC   Other,  please  specify...   IDC.  5.6%   Everest  Group   451  Group  Tier  1.  6.3%   Forrester.  6.6%   NelsonHall.  7.0%   Ovum   ConstellaGon  Research   Pierre  Audoin  Consultants   Frost  &  Sullivan   GigaOM   RedMonk   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
Influence  on  Journalists  &  Buyers   33 2.5   More  influence  on  Buyers   Gartner   Forrester   2   IDC   HfS  Research   Everest  Group   NelsonHall   1.5   Ovum   Other,  please  specify...   #ValueSurvey Influence  on  Buyers   ISG   IDC  Manufacturing   Insights   Celent   1   Current  Analysis   Aite  Group   Kennedy   0.5   Frost  &  Sullivan   Aberdeen  Group   Yankee  Group   Datamonitor   IDC  Financial  Insights   TABB  Group   GigaOM   451  Group  Tier  1   CEB/TowerGroup   Pierre  Audoin  Consultants   Experton  Group   RedMonk   Saugatuck   EMA   AlGmeter   ConstellaGon  Research   DisplaySearch   Technology  Business   Kable   Quocirca   Research   ESG   Bloor  Research   Enderle   iSuppli  CorporaGon   Ventana   Canalys   0   0   0.5   Informa   1   More  influence  on  Journalists   1.5   2   Strategy  AnalyGcs   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey 2.5  
Influence  on  Journalists  &  Buyers   34 1.8   Gartner   Aberdeen  Group   1.6   IDC   1.4   Frost  &  Sullivan   Other,  please  specify...   HfS  Research   Forrester   #ValueSurvey Least  Independent   1.2   Yankee  Group   1   CEB/TowerGroup   Current  Analysis   Ventana   0.8   Everest  Group   NelsonHall   ISG   GigaOM   TABB  Group   Datamonitor   Hurwitz  &  Associates   0.6   Enderle   AlGmeter   Aite  Group   Celent   451  Group  Tier  1   Technology  Business   Research   IDC  Financial  Insights   0.4   RedMonk   Quocirca   ABI  Research   Research   Saugatuck   Bloor   ConstellaGon  Research   Info-­‐Tech   IDC  Manufacturing   Insights   0.2   Informa   Kable   Pierre  Audoin  Consultants   InfoneGcs   BARC   EMA   Ovum   Canalys   0   0   October 13 0.2   0.4   0.6   0.8   1   1.2   1.4   1.6   © 2013. See the annotated highlights atndependent   http://bit.ly/2013valuesurvey Most  I 1.8   2  
35 Analyst Value Survey #ValueSurvey 2013 report for participants Please send questions and comments to dchapple@analystrelations.org October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
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The shortlink for this deck is http://bit.ly/AnalystValue2013 - Please share it with the hashtag #AnalystValue At the #ARForum, @DuncanChapple presented highlights of the 2013 #AnalystValue Survey. Within a week, 1,600 people downloaded that deck. We're now posting the expanded version of the report, which is given to participants.

Duncan Chapple
Duncan ChappleAnalyst Relations Leader

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2013 Analyst Value Survey - Expanded report for participants

  • 1. 1 Analyst Value Survey #ValueSurvey 2013 report for participants Please send questions and comments to dchapple@analystrelations.org October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 2. 2 352 responses (2012: 175) Average participant answered 67% of questions #ValueSurvey October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 3. 3 Four difficult charting choices •  Some of the people who took the survey were analysts #ValueSurvey –  Their perspective as expert users is valuable –  However, the audience for the survey favours removing their responses from the public reports –  We’re removed them •  There are too many analyst firms to show on charts. –  We’ve focused on the firms about whom the most respondents commented –  Most charts show only those most mentioned –  Let us know if you have more specific questions •  We’ve used log values to make •  In many charts we compare the charts more compact and vendors with buyers legible –  Maximum total of those two series is 200% October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 4. 4 What’s  your  focus?   ICT  SoluGon  Provider/Vendor   25.5%   Cloud   Systems/Hardware   10.2%   Not  ICT  SoluGon  Provider/Vendor   23.0%   7.9%   #ValueSurvey Services   32.1%   So@ware   Telecoms/Networking   October 13 23.4%   8.7%   40.1%   21.8%   7.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 5. 5 What  are  your  analyst  interac3ons?   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   39.9%   I  have  direct  interacGon  with  someone  at  an  analyst  firm   I  read  reports  produced  by  an  analyst  firm   37.8%   37.4%   38.3%   #ValueSurvey I  meet  customers,  clients  or  prospects  who  menGon  analyst  firms   None  of  these   Don’t  know   October 13 22.0%   21.6%   0.3%   0.9%   0.3%   1.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 6. 6 Which  firms  are  you  aware  of?   Top  30  Firms  -­‐  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   #ValueSurvey October 13 Gartner   Forrester   IDC   Aberdeen  Group   Frost  &  Sullivan   Datamonitor   Ovum   HfS  Research   NelsonHall   Everest  Group   Yankee  Group   451  Group  Tier  1   IDC  Financial  Insights   IDC  Manufacturing  Insights   Pierre  Audoin  Consultants   Celent   ConstellaGon  Research   GigaOM   Current  Analysis   ISG   CEB/TowerGroup   Bloor  Research   Technology  Business  Research   AlGmeter   Hurwitz  &  Associates   Canalys   ABI  Research   Saugatuck   RedMonk   Aite  Group   Not  ICT  SoluGon  Provider/Vendor   5.4%   6.1%   5.1%   6.1%   5.0%   5.2%   4.4%   4.5%   4.1%   4.0%   4.1%   3.7%   4.0%   3.4%   3.6%   4.4%   3.5%   3.2%   3.4%   3.9%   3.1%   3.4%   2.6%   2.3%   2.6%   2.1%   2.3%   1.4%   2.3%   1.7%   2.2%   1.8%   2.0%   2.3%   2.0%   2.2%   1.8%   1.8%   1.8%   1.5%   1.7%   1.7%   1.6%   1.8%   1.6%   0.9%   1.6%   1.4%   1.6%   1.4%   1.5%   1.4%   1.4%   1.4%   1.4%   1.1%   1.3%   1.5%   1.3%   1.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 7. 7 Which  services  do  you  value?   Maximum  total  of  vendor  and  buyer  scores  is  200%   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   100.0%   90.0%   80.0%   70.0%   60.0%   #ValueSurvey 50.0%   40.0%   30.0%   20.0%   Research/data   October 13 Events   Inquiry  calls   Reprint  rights   Advisory  /  strategy   days   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   Very  Low   Very  High   High   Medium   Low   0.0%   Very  Low   10.0%   Peer  communiGes  
  • 8. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   8 Which  firms  produce  the  most  valuable…  -­‐  Research/data   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 9. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   9 Which  firms  produce  the  most  valuable…  -­‐  Events   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   120.0%   100.0%   80.0%   60.0%   40.0%   20.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 10. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   10 Which  firms  produce  the  most  valuable…  -­‐  Inquiry  calls   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 11. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   11 Which  firms  produce  the  most  valuable…  -­‐  Reprint  rights   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 12. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   12 Which  firms  produce  the  most  valuable…  -­‐    Advisory  /   strategy  days   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   90.0%   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 13. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   Aite  Group   AlGmeter   Analysys  Mason   ARC  Advisory   BARC   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   HfS  Research   Hurwitz  &  Associates   IDC   Informa   ISG   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   RedMonk   Saugatuck   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   13 Which  firms  produce  the  most  valuable…  -­‐    Peer   communi3es   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   120.0%   100.0%   80.0%   60.0%   40.0%   20.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 14. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   14 Research  -­‐  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   90.0%   80.0%   70.0%   60.0%   50.0%   40.0%   30.0%   20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 15. 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   15 Research  -­‐  Second  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   60.0%   50.0%   40.0%   30.0%   #ValueSurvey 20.0%   10.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 16. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   16 Research  -­‐  Third  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   45.0%   40.0%   35.0%   30.0%   25.0%   20.0%   15.0%   10.0%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 17. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   17 Research  -­‐  Fourth  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   25.0%   20.0%   15.0%   10.0%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 18. #ValueSurvey 0.0%   October 13 451  Group  /  Tier  1   Aberdeen  Group   ABI  Research   Aite  Group   AlGmeter   Arab  Advisors  Group   Analysys  Mason   ARC  Advisory   Bloor  Research   Canalys   CCW  Research   CEB/TowerGroup   Celent   ConstellaGon  Research   Current  Analysis   Datamonitor   DisplaySearch   EMA   Endele   ESG   Everest  Group   Experton  Group   Forrester   Frost  &  Sullivan   Gartner   GigaOM   Grayhouse  Research   HfS  Research   IDC   IDC  Manufacturing  Insights   IDC  Financial  Insights   InfoneGcs   Info-­‐Tech   Informa   ISG   iSuppli  CorporaGon   Kable   Kennedy   MWD  Advisors   NelsonHall   Other   Ovum   Pierre  Audoin  Consultants   Quocirca   RedMonk   Saugatuck   Strategy  AnalyGcs   TABB  Group   Technology  Business  Research   Ventana   Yankee  Group   18 Research  -­‐  FiIh  Most  valuable   Not  ICT  SoluGon  Provider/Vendor   ICT  SoluGon  Provider/Vendor   18.0%   16.0%   14.0%   12.0%   10.0%   8.0%   6.0%   4.0%   2.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 19. 19 Which  firms  influence…  customers   ICT  SoluGon  Provider/Vendor   Gartner   20.4%   Forrester   11.5%   NelsonHall   5.2%   Everest  Group   4.8%   Ovum   4.8%   HfS  Research   4.4%   12.0%   8.4%   5.5%   5.5%   3.0%   5.7%   Frost  &  Sullivan   3.1%   ISG   2.9%   1.7%   Datamonitor   2.5%   3.0%   Other,  please  specify...   2.3%   2.5%   451  Group  Tier  1   2.1%   October 13 17.3%   14.3%   IDC   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   3.0%   2.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 20. 20 Report  Topics   ICT  SoluGon  Provider/Vendor   9.6%   Outsourcing     11.4%   8.5%   Big  Data   9.0%   7.9%   Cloud  Plaeorms   Cloud  ApplicaGons   6.4%   Strategy     5.5%   6.7%   Cloud  Infrastructure   6.4%   4.6%   9.4%   6.3%   5.4%   So@ware     PaaS   5.7%   5.8%   IT  Services     #ValueSurvey 5.7%   4.6%   1.5%   Security  &  Privacy     4.1%   ApplicaGon  Development   3.8%   2.9%   BPM   3.8%   3.1%   CRM  &  Customer  Service     3.7%   E-­‐Commerce   2.9%   5.0%   3.1%   Telecoms  Services   2.9%   Data  IntegraGon  So@ware       2.4%   Other,  please  specify...   4.2%   2.4%   2.4%   2.4%   Channels       2.0%   1.5%   Internet  ApplicaGons     3.7%   2.1%   1.3%   Database  Management   2.0%   1.3%   Networks   October 13 Not  ICT  SoluGon  Provider/Vendor   2.0%   1.7%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 21. 21 Which  firms  will  you  use  in  the  future?   ICT  SoluGon  Provider/Vendor   Not  ICT  SoluGon  Provider/Vendor   15.8%   Gartner   16.9%   11.3%   Forrester   IDC   12.3%   9.3%   HfS  Research   6.7%   NelsonHall   6.6%   Ovum   6.4%   7.4%   12.0%   6.3%   #ValueSurvey Everest  Group   4.3%   4.4%   6.0%   451  Group  Tier  1   3.8%   2.6%   Other,  please  specify...   3.5%   3.1%   Pierre  Audoin  Consultants   0.3%   Frost  &  Sullivan   October 13 2.7%   2.6%   1.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 22. 22 Which  analyst  firms  have  the  most  influence  on  Buyers   ICT  SoluGon  Provider/Vendor   Gartner   30.3%   Forrester   HfS  Research   16.0%   8.6%   28.4%   16.4%   5.6%   IDC   6.6%   NelsonHall   6.1%   5.0%   Everest  Group   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   5.3%   4.7%   Ovum   4.1%   ISG   3.3%   10.3%   4.1%   2.6%   Other,  please  specify...   2.5%   3.5%   Aberdeen  Group   2.0%   0.9%   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 23. 23 Which  analyst  firms  have  the  most  influence  on  investors   ICT  SoluGon  Provider/Vendor   Gartner   26.5%   Forrester   14.9%   11.0%   IDC   HfS  Research   #ValueSurvey 4.4%   4.4%   12.4%   13.2%   3.4%   Frost  &  Sullivan   3.3%   NelsonHall   3.3%   Datamonitor   2.8%   Ovum   2.8%   451  Group  Tier  1   2.2%   IDC  Financial  Insights   2.2%   October 13 30.3%   4.7%   Other,  please  specify...   Not  ICT  SoluGon  Provider/Vendor   2.6%   3.8%   1.3%   3.8%   2.6%   2.1%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 24. 24 Which  analyst  firms  have  the  most  influence  on  journalists   ICT  SoluGon  Provider/Vendor   20.4%   Gartner   Forrester   10.2%   6.1%   3.7%   451  Group  Tier  1   3.4%   14.8%   1.8%   ConstellaGon  Research   3.4%   1.2%   NelsonHall   3.4%   Frost  &  Sullivan   3.1%   Everest  Group   5.4%   2.7%   3.3%   0.9%   2.4%   Datamonitor   2.4%   1.5%   Enderle   2.0%   1.2%   Yankee  Group   2.0%   0.9%   Other,  please  specify...   2.0%   October 13 16.3%   5.4%   Ovum   #ValueSurvey 22.3%   13.9%   IDC   HfS  Research   Not  ICT  SoluGon  Provider/Vendor   2.4%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 25. 25 Which  firms  influence  you?   ICT  SoluGon  Provider/Vendor   19.3%   Gartner   12.8%   Forrester   HfS  Research   20.3%   10.0%   12.1%   8.8%   7.2%   IDC   Everest  Group   Not  ICT  SoluGon  Provider/Vendor   9.6%   6.2%   4.7%   #ValueSurvey NelsonHall   Other,  please  specify...   5.2%   3.9%   6.9%   3.9%   Aberdeen  Group   3.0%   1.2%   ISG   2.6%   1.5%   451  Group  Tier  1   2.3%   3.4%   Celent   2.0%   October 13 1.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 26. 26 Which  analyst  firms’  research  is  most  independent?   ICT  SoluGon  Provider/Vendor   HfS  Research   17.3%   Gartner   6.2%   IDC   8.5%   2.7%   6.2%   8.5%   4.9%   3.1%   3.9%   0.4%   451  Group  Tier  1   2.5%   Aberdeen  Group   2.5%   0.4%   ConstellaGon  Research   2.5%   1.9%   Ovum   October 13 9.7%   8.6%   Everest  Group   Saugatuck   16.2%   10.5%   NelsonHall   Other,  please  specify...   7.7%   14.2%   Forrester   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   5.0%   2.5%   5.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 27. 27 Which  analyst  firms’  research  is  least  independent?   ICT  SoluGon  Provider/Vendor   Aberdeen  Group   15.6%   Gartner   9.1%   8.6%   Frost  &  Sullivan   Other,  please  specify...   4.3%   4.7%   4.7%   7.9%   6.1%   3.9%   ISG   3.1%   NelsonHall   3.1%   451  Group  Tier  1   2.3%   CEB/TowerGroup   2.3%   Enderle   2.3%   Everest  Group   October 13 16.5%   9.4%   HfS  Research   Forrester   10.4%   14.8%   IDC   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.3%   6.7%   1.2%   1.8%   0.0%   3.0%   0.0%   3.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 28. 28 Over  this  year,  which  firms  have  become  more  influen3al?   ICT  SoluGon  Provider/Vendor   HfS  Research   19.7%   Gartner   9.0%   Other,  please  specify...   3.7%   6.6%   451  Group  Tier  1   7.3%   5.7%   Forrester   5.7%   Everest  Group   6.7%   7.3%   4.9%   IDC   4.9%   ConstellaGon  Research   3.0%   6.1%   3.3%   2.4%   0.0%   Aberdeen  Group   2.5%   Celent   2.5%   Frost  &  Sullivan   2.5%   1.8%   GigaOM   2.5%   1.8%   ISG   2.5%   RedMonk   2.5%   1.8%   Saugatuck   October 13 15.2%   15.9%   7.4%   NelsonHall   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.5%   1.2%   0.6%   1.2%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 29. 29 Over  this  year,  which  firms  have  become  less  influen3al?   ICT  SoluGon  Provider/Vendor   Forrester   13.6%   13.6%   7.8%   Frost  &  Sullivan   6.8%   Aberdeen  Group   IDC   Ovum   5.8%   5.8%   5.1%   3.4%   5.8%   Other,  please  specify...   Yankee  Group   HfS  Research   12.7%   4.2%   2.5%   4.9%   3.9%   7.6%   1.7%   0.8%   451  Group  Tier  1   2.9%   Aite  Group   2.9%   0.8%   Everest  Group   2.9%   1.7%   IDC  Financial  Insights   October 13 16.1%   12.6%   Gartner   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.9%   0.0%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 30. 30 Which  research  is  most  important  for  your  Future  Use   ICT  SoluGon  Provider/Vendor   Outsourcing     12.2%   Strategy     10.0%   8.1%   Cloud  ApplicaGons   6.8%   6.5%   IT  Services     6.5%   Cloud  Infrastructure   Cloud  Plaeorms   7.6%   5.2%   5.7%   5.5%   So@ware     5.5%   CRM  &  Customer  Service     7.1%   8.6%   3.7%   3.8%   E-­‐Commerce   3.6%   Security  &  Privacy     3.1%   Other,  please  specify...   3.1%   BPM   2.9%   ApplicaGon  Development   2.6%   PaaS   October 13 9.3%   10.5%   Big  Data   #ValueSurvey Not  ICT  SoluGon  Provider/Vendor   2.6%   4.1%   3.7%   3.0%   2.0%   4.6%   3.7%   5.2%   © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 31. 31 The  firms  most  reported  to  have  risen  in  influence  by  respondents  to  the   2013  analyst  value  survey   More  influenGal?   0.0%   5.0%   10.0%   Falling  influence   15.0%   20.0%   25.0%   HfS  Research   Gartner   NelsonHall   Forrester   451  Group  Tier  1   #ValueSurvey IDC   Other,  please  specify...   Everest  Group   Ovum   ConstellaGon  Research   Pierre  Audoin  Consultants   Frost  &  Sullivan   GigaOM   RedMonk   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey 30.0%  
  • 32. 32 The  firms  most  reported  to  have  risen  in  influence  by   respondents  to  the  2013  Analyst  Value  Survey   HfS  Research   RedMonk.   GigaOM.  2.1%   2.1%   Frost  &  Sullivan.  2.1%   Pierre  Audoin   Constella3on  Research.   Consultants.  2.4%   2.8%   Ovum.  3.1%   Gartner   HfS  Research.  17.1%   Forrester   Everest  Group.  3.8%   #ValueSurvey NelsonHall   451  Group  Tier  1   Other,  please  specify....   5.2%   Gartner.  12.9%   IDC   Other,  please  specify...   IDC.  5.6%   Everest  Group   451  Group  Tier  1.  6.3%   Forrester.  6.6%   NelsonHall.  7.0%   Ovum   ConstellaGon  Research   Pierre  Audoin  Consultants   Frost  &  Sullivan   GigaOM   RedMonk   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey
  • 33. Influence  on  Journalists  &  Buyers   33 2.5   More  influence  on  Buyers   Gartner   Forrester   2   IDC   HfS  Research   Everest  Group   NelsonHall   1.5   Ovum   Other,  please  specify...   #ValueSurvey Influence  on  Buyers   ISG   IDC  Manufacturing   Insights   Celent   1   Current  Analysis   Aite  Group   Kennedy   0.5   Frost  &  Sullivan   Aberdeen  Group   Yankee  Group   Datamonitor   IDC  Financial  Insights   TABB  Group   GigaOM   451  Group  Tier  1   CEB/TowerGroup   Pierre  Audoin  Consultants   Experton  Group   RedMonk   Saugatuck   EMA   AlGmeter   ConstellaGon  Research   DisplaySearch   Technology  Business   Kable   Quocirca   Research   ESG   Bloor  Research   Enderle   iSuppli  CorporaGon   Ventana   Canalys   0   0   0.5   Informa   1   More  influence  on  Journalists   1.5   2   Strategy  AnalyGcs   October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey 2.5  
  • 34. Influence  on  Journalists  &  Buyers   34 1.8   Gartner   Aberdeen  Group   1.6   IDC   1.4   Frost  &  Sullivan   Other,  please  specify...   HfS  Research   Forrester   #ValueSurvey Least  Independent   1.2   Yankee  Group   1   CEB/TowerGroup   Current  Analysis   Ventana   0.8   Everest  Group   NelsonHall   ISG   GigaOM   TABB  Group   Datamonitor   Hurwitz  &  Associates   0.6   Enderle   AlGmeter   Aite  Group   Celent   451  Group  Tier  1   Technology  Business   Research   IDC  Financial  Insights   0.4   RedMonk   Quocirca   ABI  Research   Research   Saugatuck   Bloor   ConstellaGon  Research   Info-­‐Tech   IDC  Manufacturing   Insights   0.2   Informa   Kable   Pierre  Audoin  Consultants   InfoneGcs   BARC   EMA   Ovum   Canalys   0   0   October 13 0.2   0.4   0.6   0.8   1   1.2   1.4   1.6   © 2013. See the annotated highlights atndependent   http://bit.ly/2013valuesurvey Most  I 1.8   2  
  • 35. 35 Analyst Value Survey #ValueSurvey 2013 report for participants Please send questions and comments to dchapple@analystrelations.org October 13 © 2013. See the annotated highlights at http://bit.ly/2013valuesurvey