Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Assholes are killing your project (OuterConf)


Published on

Published in: Business, Technology

Assholes are killing your project (OuterConf)

  1. Assholesarekillingyourproject
  2. Its all about barriers to entryWikipedia: Smokefoot
  3. Community is criticalReputationContributorsResults
  4. Your ability to get resultsdepends on your community.
  5. What makes a great community?Assholes The bestMost of us
  6. Ubuntu launchesOhlohProto-assholes startreceiving complaintsAssholes removed
  7. OhlohDrepper inactiveMove to Git
  8. What isnt an asshole?Conflict is good
  9. What is an asshole? A simple testAfter talking to the asshole, does the target feeloppressed, humiliated, de-energized, or belittled?
  10. What is an asshole?Look forpatterns
  11. How many goodinteractions doesit take to cancelout one bad one?Sutton
  12. Sutton
  13. Sutton
  14. Sutton
  15. Sutton
  16. FightFlickr: undergroundbastardMen tend toPearson & Porath
  17. FlightFlickr: noeluapWomen tend towardPearson & Porath
  18. TCA: Total Cost of AssholeTeam leadDeveloper relations teamProject leadershipRecruiting & training new developersTargets & witnesses__________________Total Cost of Asshole++++Sutton
  19. Problems assholes cause to targets● 48% decreased their effort● 47% worked less time● 38% dropped their quality● 66% declined in performance● 80% lost time worrying● 63% lost time avoiding● 78% became less committed● 25% quit; 20% of witnesses quit!Sutton
  20. Cascadingeffectsamplifythe problemFlickr: wsdot
  21. Problems assholes cause to projects● Reduced innovation & creativity● Reduced cooperation & cohesion● Cost of targets retribution toward project● Impaired cooperation from external projects & people● Impaired ability to attractthe best & brightest● Recruiting more assholesSutton
  22. An asshole is incompetentFlickr: escapo
  23. Dealingwith assholesa.k.a.How to steelyour spineFlickr: AdmlCrunch
  24. How do you fix it?Flickr: trp0
  25. Flickr: kalandrakas
  26. Flickr: hashir
  27. How do you prevent it?Flickr: redefyne
  28. Flickr: koenvereekenBe quantitative
  29. Flickr: mount_otzProvide expectations
  30. In the long run,dealing with assholesis never worth it.
  31. Want to learn more?Read these
  32. Donnie Berkholzdberkholz@redmonk.comTwitter/IRC: dberkholz