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Assholes
  are
  killing
            your
            project
Proving the problem: Gentoo
                                Assholes removed

     Ubuntu launches




                       Proto-assholes start
                       receiving complaints




                                               Ohloh
Proving the problem: Glibc

    Move to Git      Drepper inactive




                                  Ohloh
What isn't an asshole?




Conflict is good
What is an asshole? A simple test
After talking to the asshole, does the target feel
oppressed, humiliated, de-energized, or belittled?
What is an asshole?


 Look for
 patterns
How many good
interactions does
it take to cancel
out one bad one?




                    Sutton
Sutton
Sutton
Sutton
Sutton
Problems assholes cause to targets
●   48% decreased their effort
●   47% worked less time
●   38% dropped their quality
●   66% declined in performance
●   80% lost time worrying
●   63% lost time avoiding
●   78% became less committed
●   25% quit; 20% of witnesses quit!
                                       Sutton
Problems assholes cause to projects
●   Reduced innovation & creativity
●   Reduced cooperation & cohesion
●   Cost of targets' retribution toward project
●   Impaired cooperation from external projects &
    people
● Impaired ability to attract
  the best & brightest
● Recruiting more assholes


                                                    Sutton
TCA: Total Cost of Asshole

  Team lead
+ Developer relations team
+ Project leadership
+ Recruiting & training new developers
+ Targets & witnesses
  __________________
  Total Cost of Asshole


                                         Sutton
An asshole is incompetent




                     Flickr: escapo
How do you fix it?
                     Flickr: trp0
Flickr: kalandrakas
Flickr: hashir
How do you prevent it?




                    Flickr: redefyne
Be quantitative




                  Flickr: koenvereeken
Provide expectations




                  Flickr: mount_otz
Want to learn more?
     Read these
In the long run,
dealing with assholes
is never worth it.
Donnie Berkholz
dberkholz@redmonk.com
Twitter/IRC: dberkholz

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Assholes are killing your project (FOSDEM)