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DayOne Accelerator customer insights workshop

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Introduction to the value of customer insights and how to collect them. This is material from the DayOne accelerator. More info at https://www.dayone.swiss/dayone/dayone-accelerator.html
The material is of course not complete without accompanying discussion.
It builds upon material from leanstack.

Published in: Healthcare
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DayOne Accelerator customer insights workshop

  1. 1. 1. 2. 3.
  2. 2. Required mindset keep your selling pitch for funding purpose! Stephen Richards Covey, the 7 habits of highly effective people
  3. 3. • • •
  4. 4.
  5. 5. jobs to be done is the higher purpose for which customers buy products, services, and solutions.
  6. 6. ● ●
  7. 7. ● ● ● ● ● ● ●
  8. 8. ● ● ● ● ●
  9. 9. 1. 2. 3. 4. 5. 6. 7. 8. conduct solid customer interviews : 8 rules
  10. 10. observedesign
  11. 11.
  12. 12. ● ● ● ●

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