When problems occur, support engineers need data points, debug tracing and context information to help determine root causes. Preparation and organization of commonly used tools has always been a time-consuming challenge, especially during outages. The Citrix diagnostics toolkit (CDT) addresses these challenges by rapidly deploying a suite of tools and options in an easy-to-use structured format.
What you will learn:
• What is the Citrix Diagnostics Toolkit?
• How and when to use the CDT?
• How the CDT helps Citrix deliver better technical support?