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Micro Interactions,
Conversations, & Customers




                             David Lee King
                           ...
what if I
don’t want comments?
etc.
Comments
  comments
status updates
status updates
status updates
The RT



the retweet
likes, favorites, ratings
5 Ways to
 User Engagement

Nirvana . . .
1
     say the stuff
    in your head
2
have to give to get
3
 ask, and ye
shall receive
4
listen
5    dangle
    a carrot
don’t be
dishonest
tools to help
connect
thanks!
Micro Interactions, Conversations & Customers
Micro Interactions, Conversations & Customers
Micro Interactions, Conversations & Customers
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Micro Interactions, Conversations & Customers

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Intro to types of interactions using social media tools

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Micro Interactions, Conversations & Customers

  1. 1. Micro Interactions, Conversations, & Customers David Lee King davidleeking.com Topeka & Shawnee County Public Library
  2. 2. what if I don’t want comments?
  3. 3. etc.
  4. 4. Comments comments
  5. 5. status updates
  6. 6. status updates
  7. 7. status updates
  8. 8. The RT the retweet
  9. 9. likes, favorites, ratings
  10. 10. 5 Ways to User Engagement Nirvana . . .
  11. 11. 1 say the stuff in your head
  12. 12. 2 have to give to get
  13. 13. 3 ask, and ye shall receive
  14. 14. 4 listen
  15. 15. 5 dangle a carrot
  16. 16. don’t be dishonest
  17. 17. tools to help
  18. 18. connect
  19. 19. thanks!

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