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Phoenix Claims Insurance Software Platform


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Powerfully Flexible Insurance Software Platform for Claims Professionals

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Phoenix Claims Insurance Software Platform

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  2. 2. Introduction• Anodas Software Limited was established in 1999• First class insurance industry knowledge and expertise• Deliver tailored and scalable insurance software solutions, development and integration services to insurers, underwriters, brokers, MGAs, loss adjustors and claims managers• Access to a highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts• ISO 9001 certified provider of onshore, nearshore and offshore industry specific software solutions and servicesCopyright © 2010 Zylog Systems Limited. All rights reserved. 2
  3. 3. Current Market IssuesHow well positioned and prepared is your business today,to deal with the issues of tomorrow? Solvency II Insurance Fraud Claims & Risk ManagementCopyright © 2010 Zylog Systems Limited. All rights reserved. 3
  4. 4. Phoenix Claims• Designed to improve claims administration, management and customer service via process automation and comprehensive functionality• Well-suited for individual corporate claims handlers, loss adjusters and claims managersCopyright © 2010 Zylog Systems Limited. All rights reserved. 4
  5. 5. Phoenix Claims - Functionality• Core Integrated Product Functionality • Policy Capture • Claims Lifecycle Management • Credit Control • Disbursements • Task Management Automation • Available integration with Microsoft and other third party applications• Available on licensed, hosted and subscription-based optionsCopyright © 2010 Zylog Systems Limited. All rights reserved. 5
  6. 6. Phoenix Claims - Features & BenefitsKey Features:• Available as a stand-alone claims solution or part of an integrated insurance platform• Automated production of monthly bordereaux reports• Multi-region, currency, taxation and language capabilities• Integrated document management• Electronic messaging via email or SMS• Full audit trail with automatic date and time stamping of all actions• Centralised address book and supplier database with intuitive search facilityKey Benefits:• Comprehensive data analysis and assessment capabilities• Reduced transaction and operational costs• Increased productivity and efficiencies of claims staff• Improved customer service and satisfaction• Low cost of implementation, support and maintenance• Rapid development and deployment (get up and running in 30 days)• Flexible subscription-based options availableCopyright © 2010 Zylog Systems Limited. All rights reserved. 6
  7. 7. Phoenix Claims - Case Study – Studio Bolton Specialist Loss Adjusters/Claims Management Company based in Italy serving International and Domestic Insurers in Europe, North Africa and the Middle EastChallenges Required a flexible, web-based Claims Mgmt System to replace paper-based, labour intensive processes Required full end-to-end Claims Mgmt functionality, with good MI Client needed one core business platform providing Claims Mgmt functionality for all Product Lines Solution  Single Claims Mgmt Platform for all Product Lines, with time and disbursement recording, invoice generation, Automated bordereaux production, electronic document management and workflow  System Deployed and Fully Operational according to client’s timescale requirements  Development and Deployment of some 12 Product Lines Business Benefits  Increased productivity and dramatically reduced costs  Mobilization of workforce with ability to see and action files from anywhere  Real time, meaningful MI available to line managers, business owners and clients  Improved customer service and response time with fewer resourcesCopyright © 2010 Zylog Systems Limited. All rights reserved. 7
  8. 8. Phoenix Claims – Application Architecture Client Web browser Broker Agent Loss Adjuster Claims Manager Web Application ServerPresentation Phoenix WEB Word Document Generator File Management Sun Accounts MS Dynamics Business Rules MS Outlook Calendar Business Create New Claims Record Claim Details Disbursement Raise Invoice Data Access Layer (DAL)Data Access Database Copyright © 2010 Zylog Systems Limited. All rights reserved.
  9. 9. Zylog PropositionsEnd-to-End IT Services & Consulting Industry-Specific Software SolutionsBased on the specific needs of the client, Zylog offers: Zylog offers industry-specific software solutions for:• Application Modernisation/Migration • Insurance• SAP Integration Services • Phoenix• ISV SaaS Services • Phoenix Claims• Mobile Computing • Banking & Finance• IT Outsourcing & Offshoring • Bank Companion• Managed IT Services • Field Service Management• Open Source Services • FieldPower • Electronic Waste Management • Silvanus • Telecommunications • NOTISCopyright © 2010 Zylog Systems Limited. All rights reserved. 9
  10. 10. Zylog Values • Unparalleled dedication and commitment to our customers and partners • Excellence through best practices, quality governance and proven delivery methodologies • Highly skilled, globally-positioned workforce of circa 3000 software professionals and domain experts • Scalability & adaptability in all the IT solutions & services we offer • On-time & on-budget delivery • Enhancing our reputation as trusted advisors across various industries & technologies • Offering flexible engagement models to our customers & partners • Providing state-of-the-art products, solutions & services • Continuing to develop our network of global workforce talentCopyright © 2010 Zylog Systems Limited. All rights reserved. 10
  11. 11. Zylog Development 2010 Globally positioned workforce of circa 3000 Software Engineers and 2008 - 10 Subject Matter Experts Various vertical market companies acquired 2009-10 2008-9 $175m $151m Turnover Turnover 2007-8 $153m Turnover 2006-7 $93m Turnover 2007 2004 Zylog IPO through BSE/NSE Zylog Europe incorporated 1996 Opened ODC – Chennai Opened USA office 1999 1995 AnodasZylog incorporated incorporated Copyright © 2010 Zylog Systems (EUROPE) Ltd. All rights reserved. 11
  12. 12. Zylog Technology PartnersZylog has strategic technology alliances with a number of Partners, including:• Dell• HP• IBM• JBoss• Microsoft• Motorola• MPL Systems• Oracle• Redhat• Sage Software• SAP• SAS• Sonicwall• Sprint• Ubuntu• VMwareCopyright © 2010 Zylog Systems Limited. All rights reserved. 12
  13. 13. Zylog Global CustomersCopyright © 2010 Zylog Systems Limited. All rights reserved.
  14. 14. Zylog Global Operations Bangalore • Chennai • Chicago • Dubai • Edison • Fairfax • Houston • Hyderabad • LondonMontreal • Mumbai • Ottawa • Paris • San Francisco • Singapore • Stuttgart • Toronto • Zurich Copyright © 2010 Zylog Systems Limited. All rights reserved. 14