eBay Crowdsourcing

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eBay Crowdsourcing

  1. 1. Crowdsourcing Analysis<br />Benefits<br />Challenges<br />Attributes<br />Levers<br />Scalability<br />Lack of control<br />Inventory Management<br />Category Structure<br />Supply & Demand Balance<br />Need critical mass<br />Product Pricing<br />Dynamic auctions<br />No operational complexity<br />Trust & safety<br />Shipping & Payments<br />PayPal & Buyer Protection Program<br />Transparency<br />Only 3 possible ratings<br />Quality Control<br />Feedback System<br />Engagement<br />Lack of control<br />Customer Support<br />Community Forums<br />

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