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The purpose of Open Surveys is to help understand and improve the effectiveness of an organisational change or some aspect of organisational performance based on respondent comments.
Open Surveys and their analysis are based on, and developed from, respondents’ thoughts and feelings expressed in their own words. • In an Open Survey respondents answer a few questions in detail by expressing themselves in their own words. Responses are grouped into categories, and from these categories broader patterns are built showing how comments are linked. Such patterns are, or can be fitted together, into a model covering and representing the collective views of respondents.