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Impact Hub Overview


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Impact Hub Overview

  1. 1. Rethink Outsourcing. Impact Sourcing is high quality outsourcing with a lower cost structure. It’s a global initiative that brings internet-based jobs to disadvantaged communities. Impact Hub helps business customers find digital service providers. Referral commissions support our marketing and donors can support our research.
  2. 2. Impact Sourcing Service Providers (ISSPs) get donor support, but not for business development. They need sales and marketing support. To scale Impact Sourcing, and its social impact, more business deals need to happen. Currently, no bodies determine or certify whether an organization is an ISSP or monitors their social impact. The Problem Impact Hub helps ISSPs tell their stories and attract new customers. is the first website to list Impact Sourcing market players (Service Providers, Countries, and Advocates) in one place, and our directories are growing. • Raise awareness of Impact Sourcing • Define Impact Sourcing and its value proposition (low cost, high quality, social impact) • Identify Impact Sourcing Service Providers • Offer a consistent experience for customers to get started with service providers
  3. 3. Business customers enjoy a better online experience while searching for digital service providers on They use our tools to filter providers by their capabilities and value proposition. Impact Hub can devote more time to customers in person and on digital outreach channels. As U.S.- based sales agents for our service providers, customers perceive fewer cultural barriers.
  4. 4. We acquire new customers in person, through digital outreach and directly on our website. We’re improving the visibility of ISSP services, answering common questions and delivering objective viewpoints on the industry. is the only website that organizes Impact Sourcing Service Providers by their service offerings. We want every certified ISSP to have their profile on Impact Hub.
  5. 5. Impact Hub generates and qualifies leads for for Impact Sourcing Service Providers (ISSPs) and we earn revenue for each sale. We advocate for ISSPs and increase visibility of their services. We’re a communal sales and marketing resource. Our provider directory helps ISSPs differentiate from one another. Online resources for ISSP managers are under development. Impact Hub will promote industry best practices and business models for success. We’ll provide them with culturally-sensitive marketing materials proven to increase customer retention.
  6. 6. Impact Sourcing provides underserved communities with the opportunity to go to college and get a higher-paying job. With more customer relationships and contracts, ISSPs will deliver more social impact and human development. Investment in us positively impacts deal flow and therefore increased social impact across the industry. Donors continue to invest millions in marketing and research to make Impact Sourcing work. Since Impact Hub provides both, we offer a compelling way for them to diversify that investment. Impact Hub researches and monitors the industry. With additional support, we can certify ISSPs and verify their social impact.