Defining the relationship between government and the people in 140 characters Dave Briggs
 
@davebriggs [email_address] www.davepress.net
@davebriggs [email_address] www.davepress.net
 
So, Twitter
11,069 tweets 1,691 friends 2,203 followers 103 listings
Met some remarkable people Gained invaluable knowledge Got some work
There are 130 local authorities active on Twitter and a load of other government departments…
 
1,584 tweets 487,733 friends 1,605,049 followers 3,082 listings
But there are many, many more individual officers
(and they are usually more interesting)
www.tweetyhall.com
www.tweetminster.com
Why should government be using Twitter?
It’s quick
It’s full of interesting  –  and new –  people
It’s findable
It’s mobile
It’s conversational
Some things to do:
<ul><li>Be human </li></ul><ul><li>Don’t automate </li></ul><ul><li>Keep it frequent </li></ul><ul><li>Mix your media </li...
How will you know if it is working? It’s not just numbers
Listen to Neil: http://bit.ly/7jsaTv
Two more things: 1. Websites don’t change the world, people do 2. Interactive websites need interactive organisations
Can we define the relationship between government in 140 characters?
We can do it in 6!
Listen
bit.ly/lptwitter
I’m done. @davebriggs
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Twitter and government

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The slides from my slot at Online Information 09.

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Twitter and government

  1. 1. Defining the relationship between government and the people in 140 characters Dave Briggs
  2. 3. @davebriggs [email_address] www.davepress.net
  3. 4. @davebriggs [email_address] www.davepress.net
  4. 6. So, Twitter
  5. 7. 11,069 tweets 1,691 friends 2,203 followers 103 listings
  6. 8. Met some remarkable people Gained invaluable knowledge Got some work
  7. 9. There are 130 local authorities active on Twitter and a load of other government departments…
  8. 11. 1,584 tweets 487,733 friends 1,605,049 followers 3,082 listings
  9. 12. But there are many, many more individual officers
  10. 13. (and they are usually more interesting)
  11. 14. www.tweetyhall.com
  12. 15. www.tweetminster.com
  13. 16. Why should government be using Twitter?
  14. 17. It’s quick
  15. 18. It’s full of interesting – and new – people
  16. 19. It’s findable
  17. 20. It’s mobile
  18. 21. It’s conversational
  19. 22. Some things to do:
  20. 23. <ul><li>Be human </li></ul><ul><li>Don’t automate </li></ul><ul><li>Keep it frequent </li></ul><ul><li>Mix your media </li></ul><ul><li>Be responsive </li></ul><ul><li>Link, link, link </li></ul><ul><li>Don’t feed trolls </li></ul>
  21. 24. How will you know if it is working? It’s not just numbers
  22. 25. Listen to Neil: http://bit.ly/7jsaTv
  23. 26. Two more things: 1. Websites don’t change the world, people do 2. Interactive websites need interactive organisations
  24. 27. Can we define the relationship between government in 140 characters?
  25. 28. We can do it in 6!
  26. 29. Listen
  27. 30. bit.ly/lptwitter
  28. 31. I’m done. @davebriggs

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