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Microsoft UC & OCS presentations 22082010


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Presentations from our Microsoft Unified Comms & OCS 2010 event, held on 22nd June 2010 at Reading.

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Microsoft UC & OCS presentations 22082010

  1. 1. Tony Cocks Unified Communications  Unified Communications tonyc@microsoft com
  2. 2. What we’ll cover In no particular order • The Microsoft approach to UC&C The Microsoft approach to UC&C – Unified Communications and Collaboration • How it can impact your business • The MS Tech involved – Exchange, Office Communications Server, SharePoint Exchange, Office Communications Server, SharePoint
  3. 3. So what is Unified Communications? So what is Unified Communications? • Ask 100 people, get 100 different answers Ask 100 people, get 100 different answers • But it’ll probably include some or all of these: – IP Telephony, Web Conferencing, Unified Messaging, Video,  Presence, Instant Messaging, Fax to desktop • Our take Our take – All this always available on every device and in every Microsoft  application.  li i
  4. 4. Some Trends Mobility Business  Flexible  Gen Y • Call me on my  travel Workers • YouTube,  mobile... • Air travel 6% of  • 9 to 5 wastes 45  Facebook, IM • 60% to VM UK emissions mins/day • Employer to  • 27% on the  • Focus on T & E • Home workers provide tools  road • Remote teams
  5. 5. Microsoft is in the Leaders Quadrant Gartner Magic Quadrant for  Unified Communications, 2009 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is  reused with permission. The Magic Quadrant is a graphical representation of a  marketplace at and for a specific time period. It depicts Gartner's analysis of  how certain vendors measure against criteria for that marketplace, as defined  by Gartner. Gartner does not endorse any vendor, product or service depicted  in the Magic Quadrant, and does not advise technology users to select only  in the Magic Quadrant and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is  intended solely as a research tool, and is not meant to be a specific guide to  action. Gartner disclaims all warranties, express or implied, with respect to this  research, including any warranties of merchantability or fitness for a particular  purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of  a larger research note and should be evaluated in the context of the entire  a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”
  6. 6. Exchange  2010 OCS 2007  SharePoint  (CS2010) 2010
  7. 7. Security and   Compliance Conferencing E‐Mail and  Calendaring. VoIP Conferencing  IM and  E‐mail, Cal, IM, Peer voice, doc  Unified Messaging Mobility  Presence sharing/manage BPOS R2
  8. 8. Everything starts with Identity And Presence Single User Identity  User‐Centric Communication  Connect the Right Way Connect the Right Way Reduced Overload 
  9. 9. Communicator & Office Communications Server • Instant Messaging • Presence & Awareness • Desktop sharing D kt h i • p Softphone • File sharing • Conferencing – Audio & Video • Exchange integration
  10. 10. Live Meeting Video Conferencing Vid C f i • Immersive virtual meetings – Active speaker and panorama views – Views synchronized with data • Revolutionary experience – Record and playback meetings – Suitable for every meeting room • Tandberg & Polycom Integration g y g
  11. 11. The Business Impact of UC Good for Business. Better for the Earth.   Improving  Business  Decreasing Costs by  Decreasing Costs by  Protecting the  Outcome by  Outcome by  reducing travel,    Environment  maximizing  communications and  by reducing travel  individual  individual IT costs IT costs and commuting and commuting productivity and  fostering team  collaboration
  12. 12. Unified Communications  Brings Immediate Cost Savings and Efficiencies  Reduce Travel and Training Costs (20‐40%) Reduce Travel and Training Costs (20‐ Replace internal meetings, in‐person training and customer / partner visits  Replace internal meetings, in‐ with voice and video conferencing Reduce Office & Facility Costs (30‐40%)  Reduce Office & Facility Costs (30‐ Reduce office space per employee and improve space utilization with  telework and remote working and remote working   Reduce Telephony & Audio Conferencing Charges (10‐40%)  Reduce Telephony & Audio Conferencing Charges (10‐ Replace long distance and audio conferencing call charges with VoIP and  save the cost of office move for phones Reduce the Cost of Voice Mail (20‐60%) Reduce the Cost of Voice Mail (20‐ Replace and consolidate disparate voice mail and fax systems with Unified Replace and consolidate disparate voice mail and fax systems with Unified  Messaging  Reduce IT Infrastructure and Administration Cost  (up to 50%) Extend existing investment while optimizing IT infrastructure by  consolidating servers and multiple vendor solutions Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework. 
  13. 13. So what are people telling us...
  14. 14. Worry not about... Worry not about • Where people are Where people are • Which device/number they are using • VPN connectivity (mostly) ( l ) • Bandwidth – coverage/availability (mostly) • Location centric meetings • Home workers/swine flu/childcare issues/snowed in (mostly) Home workers/swine flu/childcare issues/snowed in (mostly) • Weird keypad incantations (#41##27**3)
  15. 15. Side effects Side effects • Presence is king Presence is king • Calendar centricity • Organisational cohesion l h – No one falls off the grid Cultural • Flattens the organisation • Short emails off loaded to IM • Conversations migrate across media – IM Phone or IM Email or IM Video or IM LiveMeeting IM.Phone or IM.Email or IM.Video or IM.LiveMeeting
  16. 16. to vis hings see The first place to go is aces t sit, th s to s Exchange 2010 E h 2010 Exchange 2010 Cost Savings Calculator‐Calculator.aspx Forrester “Total Economic Impact” study which concludes organizations can expect a payback period of less than six months with Exchange 2010.”‐0A70‐4BBF‐9824‐01ECF076F7AE/TheTotalEconomicImpact_pdf_11042009.pdf Exchange Connections Forefront for Exchange 2010‐vs‐FOPE‐and‐Exchange‐2010‐‐Secure‐messaging‐with‐Forefront/ Exchange 2010 Website OCS 2007 R2 The current version of Office Communication Server website information.aspx‐information.aspx Business Value of 2007 R2‐value.aspx CS ‘14’ Communicator  14 Website Communicator ‘14’ Website‐features.aspx VoiceCon Orlando keynote, Next Generation Telephony Whitepaper, and IP PBX RFP Response‐new.aspx Partner Announcement Overview and links Pla‐announce‐solutions‐to‐complement‐microsoft‐communications‐server‐14.aspx http //blogs technet com/uc/archive/2010/03/23/partners announce solutions to complement microsoft communications server 14 aspx MPN Microsoft Communications Server “14”
  17. 17. Thanks Tony Cocks bingethinking‐cocks/0/22b/331
  18. 18. Communicator 2010 Communicator 2010
  19. 19. Critical Voice Feature Coverage in “14” 14 Delivers (2H 2010): • Enhanced 9‐1‐1 for North America • Survivable Branch Appliances • Call Admission Control OCS 2007 R2 • More & cheaper phone models • Single Number reach • Call Park, Malicious Call Trace, and other  • Attendant Console features 12% • Response Groups • Additional data center survivability  17% • SIP Trunking options • Dial‐in audio conferencing Higher def video • Higher def video OCS 2007 • Workflow activities for UC • “Anywhere Access” • IM & Rich Presence •M t Most common voicei features • Unified messaging Audio and video  • Audio and video 71% conferencing • Desktop integration
  20. 20. W14 ‘Optimized for’ IP Phones Price High Polycom CX3000 Polycom CX700¹ Mid Polycom CX600 Aastra 6725 iP Polycom CX500 Aastra 6721 iP Location L ti Common Area Office desk Office desk Conference  – Will be available in W14 (Low) (High) Room 1 – Last update
  21. 21. Developer developer developer Developer, developer, developer g pp • Silverlight & WPF support • Find/Browse people • View availability, photo,   y, p , location • Check contact card  • Click to communicate • Host and run custom apps in: • Conversation window extension • Contact Card extension • Extend menus to launch custom Extend menus to launch custom  apps