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Dataplex MS UC Event Presentation 22062010


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Presentations from our Microsoft Unified Comms & OCS 2010 event, held on 22nd June 2010 at Reading.

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Dataplex MS UC Event Presentation 22062010

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  2. 2. Understand more about dataplex Understand OCS and futures? What’s new in Exchange Understand more about BPOS Free Lunch?
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  4. 4. Introduction and Overview Why unified communications? OCS 2010 (Wave 14) Refreshment Break Exchange 2010 Microsoft BPOS Demonstration Time Lunch and networking
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  7. 7. Design Established in 1996 Impartial ICT Consultancy Dataplex: Advisory, Professional Services & Service Desk Nationwide Coverage Group Turnover 2009 £16M Delivered virtualised solutions for 14 years with 150+ years experience across our technical pool Implemented PB’s of consolidated storage from physical SAN and virtual storage Secured over 300,000 endpoints with encryption software across public and private sectors Manchester Trusted Brand with partners and clients. 0845 260 5757 Oxford 0845 260 4747
  8. 8. In a complicated world we simply do what we say: Reduce Operational Expense We enable you to deliver business agility and resilience by the effective use of technology. Deliver We ensure you are secure and Business compliant. Value Risk Increase Mitigation Agility & We assist you in delivering a Compliance competitive edge and value to your stakeholders.
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  10. 10. IT Advisory Professional Service Desk Services
  11. 11. Strategic Assessment Define why an organisation should Determine current state and assess undertake a new initiative and what against recommended objectives impact it has to them commercially Technical Implementation Plan and design against Implement the solution requirements Service Desk Single point of contact for operational efficiency
  12. 12. Cloud Computing Business Continuity & DR Collaboration & Messaging Storage Architecture Infrastructure & Server Architecture Tiered Virtualisation Networking Security & Compliance Management
  13. 13. 24x7 Service Desk 2nd & 3rd Line Support Asset & System Management Hosting & Managed Services Vendor Management
  14. 14. Management Availability Virtualisation Server Proliant Integrity Storage Networking Desktop Security Datacentre Security Cloud Security
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  16. 16. Presentations available from: Your feedback is important to us. Included in your packs are feedback forms, please take a couple of minutes to complete them and be entered into a draw for the chance to win a case of wine.
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  18. 18. Due to the complexity of today’s business environment, collaboration in technology encompasses a broad range of tools that enable groups of people to work together including social networking, instant messaging, team spaces, web sharing, audio conferencing, video, and telephony.
  19. 19. develop drive customer innovation relationships build improve partner connections operations
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  22. 22. Information doubles every 1,100 days. Yet the amount of time available to deal with that information remains constant: 1,440 minutes per day
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  25. 25. Custom Excel Home Directory Applications Spreadsheets Intranet Site Exchange Access File Shares Public Folders Database SQL/Oracle Extranet Site Inbox Lotus Notes ECM RSS/Newsfeeds Internet Site Databases
  26. 26. Different Time, Different Place Same Time, Different Place Same Time, Same Place Working Alone
  27. 27. Employees get 50%-75% of their relevant information directly from other people. People trust unknown sources on the internet more than their peers Individuals do not have mechanisms to share critical knowledge and most of this is lost when they leave the enterprise.
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  29. 29. Employees are the same person, with the same expectations, whether at home or at work! And yet they get a better experience at home! Our end users are IT Savvy, or at least they think they are.
  30. 30. The generation born in the 1980s who are now entering the jobs market, higher education and the electorate. They are the biggest generation in the history of the world. They account for about 1/3 of the world’s population and 1/4 of U.S. population.
  31. 31. Will never read a newspaper but will be attracted to some (online) magazines Will never own a land-line phone (and maybe not a watch) Will trust unknown peers more than experts Community at the centre of Internet experience Use IM. Think e-mail is for their parents. Want everything to move to mobile Have and want access to multiple devices, but must be simple Want and expect information to be available at the touch of a button Are more likely to utilise cloud services on a daily basis Would rather IM than talk.
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  35. 35. On 7 Different devices
  36. 36. 50% of phone calls require you to look up a telephone number.
  37. 37. 14% check their phone.
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  39. 39. Communication Overload Globally Distributed Customers and Teams High Cost of Communications Disconnected Communications Systems
  40. 40. Integration of disparate data islands into familiar business productivity tools: E-mail Instant messaging 2010 Microsoft Office system Windows Mobile-powered devices Using integrated servers plus services and client applications: Microsoft Office Communications Server 2010 Microsoft Office Communicator Microsoft Exchange Server 2010 Microsoft Exchange Hosted Services Microsoft Office Live Meeting service Microsoft Office Outlook Microsoft Office SharePoint Server
  41. 41. Enterprise Telephony E-Mail & Overall Separate Management Costs Unified Experience Instant Messaging Down Common Management Audio Unified Messaging Conference Conferencing Enterprise Telephony Messaging E-Mail & Instant Video Conference Web Conference Voice Mail Platform Vertically integrated communication silos Horizontally integrated common platform Inefficient communications Standards-based distributed architecture Communications overload Accessibility in the entire network Parallel infrastructures One common database
  42. 42. Reduce time to Complete Projects Outcome Shorten Sales Cycle Increase Revenue Increase Sales Wins Improve Customer Services & Loyalty Reduce Travel & Training costs Reduce Telephony costs Profitable Growth enabled by Unified Lower Cost of Sale Decrease Communications Reduce Total Cost of Ownership Costs Improve Compliance / E-discovery
  43. 43. Reduce interruptions and help Provide a lower cost and more Lower your travel & audio flexible telephony your employees find & click to conferencing costs while communicate with the right infrastructure for a better user increasing collaboration experience people, right away Light up your Microsoft Office Broadly deploy audio, web, and Deploy software powered VoIP investments by broadly video conferencing while for mobile, teleworkers and deploying Presence & Instant removing your reservation-less new employees Messaging audio costs next
  44. 44. One inbox: E-mail Fax Voice mail All messages manageable from any tool Desktop: Office Outlook Web: Outlook Web Access Mobile: Exchange ActiveSync- enabled mobile phones Plain phone: Outlook Voice Access
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  47. 47. INTERNET Mid ‘90s CLIENT/SERVER Mid ‘80s PC & APPS Early ’80s MAINFRAME ’60s & ‘70s
  48. 48. Providing IT resources, as a service, in a dynamic and scalable manner over a network Five essential characteristics of the Cloud: On-demand self-service Broad network access Resource pooling Rapid elasticity Measured service Public, Private, Hybrid Software, Platform, Infrastructure ‘as a Service’
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  52. 52. Best of both worlds User in control Deployment choices for IT Extending tools and platform to cloud Experience across multiple devices + Best-in-class SLAs and IT governance
  53. 53. Infrastructure- Platform-as-a- Software-as-a- as-a-Service Service Service (IaaS) (PaaS) (SaaS) Applications Softare applications, email, collab, CRM Software Platform OS, Database, systems management Hardware Servers, storage, power, cooling, networking
  54. 54. Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners
  55. 55. Communicate and collaborate seamlessly across applications and devices E-mail Instant Messaging Web Conferencing Document Sharing Presence Calendaring Work Flow Mobility Offline Access Archiving
  56. 56. Simplified Management Unified access point for all Online services  Trial and Buy  Single Sign On  User Management IT Pro End User  Application Access  Settings  SharePoint Links  Support Anywhere* Access without VPN  Downloads  Tools  Password Reset Subscription Service Rich Client Web Access and Trial Administration Access
  57. 57. Branch Office Giving IT the flexibility to choose Online deployment by geography, workload or roles HQ
  58. 58. Simplified Management Always up-to-date capabilities at a predictable cost Key Benefits • Up and running quickly • Latest software • No more server upgrades • Subscription-based Software + Services Accelerate the Journey • Predictable cost • Optimize productivity IT Is An IT Is A IT Is A IT Is A Efficient Business Strategic Asset Cost Center Cost Center Center
  59. 59. Business Class Reliability and Security Delivering highly secure, private, and reliable computing experiences based on sound business practices Key Features Filtering Routers • Geo-redundant datacenters Firewalls Intrusion Detection System • N+1 architecture System Level Security • 9 layers data security Application Authentication • Secure access via SSL Application Level Counter-measures Virus Scanning • ITIL/MOF operational practices Separate Data Networks • 24x7x365 support Authentication to Data • Backed by 99.9% uptime SLA
  60. 60. Virginia with backup in Washington  United States  Canada  Mexico  Puerto Rico Dublin with backup in Amsterdam  Austria  Israel  Belgium  Netherlands Singapore with backup in Hong Kong  Czech Republic  Norway  New Zealand Brazil with backup in Chile  Australia  Denmark  Poland (Oct 2009)  China  Singapore  Finland  Portugal  South Korea  Brazil  Hong Kong  France  Romania  Taiwan  Chile  India  Germany  Spain  Colombia  Japan  Greece  Sweden  Malaysia  Hungary  Switzerland  Ireland  UK  Italy
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  62. 62. “Moving server software to the cloud has a lot of advantages. A company no longer has to worry about patches, deploying upgrades, and an number of other concerns. But it also has one big downside--one that many CIOs are still struggling with--a the loss of control. They lose control of when things get updates. They lose control of saying 'no' to some new thing” — CNET Beyond Binary, April 8, 2010
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  64. 64. Regulatory Compliance Technology Security Change 80% Maintenance Keep Business Competition Up & Running 20% New Customer Cost Connection Reduction End User Productivity Business Results & New Value
  65. 65. Basic Standardised Rationalised Dynamic Fully automated IT Uncoordinated, Centrally managed IT Managed and management dynamic manual infrastructure with consolidated IT resource usage and infrastructure some automation infrastructure business linked SLAs Objective React Manage Reduce Complexity Agility Ability to Change Slow, weeks to months Weeks Days Minutes Resource Utilization Unknown Known, poor Rationalised High, as needed Processes & Automation Ad Hoc Defined Mature Policy based Organisation Alignment No SLAs Arbitrary SLAs Class of Service SLAs Business SLAs Perception of IT Cost Centre Efficient Cost Centre Business Enabler Strategic Asset
  66. 66. Improve Service Control Cost Drive Agility Levels Simplify, automate and Integrate management Adapt the IT infrastructure centralise IT operations and security tools to rapidly to business needs to optimise resource maximise system uptime utilisation Service Levels Cost Agility Infrastructure Optimization
  67. 67. Application Platform Optimization Model User Experience STANDARDIZED Business Intelligence ADVANCED DYNAMIC BASIC SOA and Business Process Data Management Development Business Productivity Infrastructure Optimization Model IT and Security Process Unified Communications STANDARDIZED RATIONALIZED Collaboration DYNAMIC BASIC Enterprise Content Management Enterprise Search Business Intelligence Core Infrastructure Optimization Model Identity and Access Management STANDARDIZED RATIONALIZED DYNAMIC Desktop, Device, and Server Mgmt BASIC Security and Networking Data Protection and Recovery
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  69. 69. Presentations available from: Your feedback is important to us. Included in your packs are feedback forms, please take a couple of minutes to complete them and be entered into a draw for the chance to win a case of wine.
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