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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) ...
Webinar
State of the IT Industry
DATA Inc’s 2013 / 2014 IT
Industry Survey
January 8, 2014
DATA Inc. USA
72 Summit Avenue
...
Webinar Key Points
Two ways to ask your questions
•

Send your question to user ID “Data Inc.”

•

Email your questions to...
Want a copy?
• Full report will be available at the end of the webinar
• Today’s webinar recording will be posted at
www.y...
In this presentation

About Us

Introduction

Results

Conclusion

Information about
the organization
and panelists

Execu...
About DATA Inc.

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Find us on…

www.datain...
About Us
• IT Services
– Application
Development &
Maintenance
– Staffing

• International Presence • 600-700 technologist...
Recognition

•

Featured in leading industry publications

•

Speakers at top industry events

•

Awarded the highest part...
Client Achievements
•

Presented with the Merrill Lynch Global Sourcing and Procurement Services
Preferred IT “Resourcing ...
Partial List of Clients

www.datainc.biz
Today’s Panelists

Arun Verma

Ashis Bhisey

President and CEO

Vice President of
Technology

Conrad Leao

Susan Leicht

V...
Executive Summary
and Methodology

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Find ...
Executive Summary
• Increased optimism among business professionals on the state
of the economy / IT industry
• Consensus ...
Outreach
•
•
•
•
•

Direct Email Marketing – Internal / External
Website Advertising
Events
Social Media – Direct and Pass...
Location

North America (US, Canada)

1%

17%

Europe, Middle East, Africa (United Kingdom,
Switzerland, France, Kenya)

8...
Job Title
Developer / Programmer / Analyst

10%

Infrastructure / Sofrware Admin, Support and
Maintenance

12%
39%

Projec...
Education

7%
3%

Some college but no degree
24%

Associate degree
Bachelor degree
38%

Graduate degree

28%

Post Graduat...
Certifications
One
Certification

More Than One

Microsoft based certification

35%

3%

Project Management Certification ...
Company Size

22.3%
Small Business
40.8%
Mid-Sized Business
37.0%

19

Large Business

www.datainc.biz
Industry Classification
Industry Classification
Financial Services
Technology (Software Development)
Technology (Staffing ...
Results
Spending – 2013 vs. 2014

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Find u...
Actual IT Spend for 2013

• 81% responded ‘actual’
IT spending increased.

19%
Increased this year

Decreased this year

•...
IT Projects Awarded vs. Won

74%
72%
70%

74%
73%

68%

69%
67%

66%
64%
62%
2013

2012
Corporate IT

IT Services Company
...
Value of IT Projects
Value of largest IT Project awarded or won in 2013

Percent

$1-$499k

30%

$500k-$999k

7%

$1M-$4.9...
Off-Shore Resource Utilization

Yes

46%

No

54%

• Over 50% of survey
respondents indicated
that they have not
utilized ...
Predicted IT Spend in 2014

25%

Increasing
Decreasing

5%
70%

• Confidence – 95% of
survey respondents
said spending wou...
Results
Investments in 2013 vs. 2014

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Fi...
Reported Investment in 2013
Anticipated Investment in 2014

Mobile Testing

Mobile Apps

Infrastructure

Service Oriented ...
Summary of Results
• Across the board increases in investment priorities from 2012
• Infrastructure investments were predi...
Results
Challenges, Qualifications
and Overall Satisfaction

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9...
Results

Challenges in researching, investing and implenting solutions

60%

53%
50%

44%

43%

40%

36%
32%

30%

30%
20%...
Summary of Results
• 53% ranked cost as a top factor
• Support and Maintenance ranked a top challenge again.
• Shift in ot...
Weak
Strong
Strongest
33
Partnership Certifications (Microsoft, IBM, etc.)

www.datainc.biz

Global Capabilities (On Site,...
Summary of Results
• Experience and Expertise ranked as top factor again
– 57% of respondents ranked it as the strongest f...
IT Vendor Satisfaction

9%

Least Satisfied

25%

Satisfied

66%

Very Satisfied

35

• Satisfaction is on the
decline. Sh...
Results
Employment

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Find us on…

www.dat...
Employment Status

11%

Employed
Yes
No
Unemployed

89%

37

www.datainc.biz
Summary of Results
• 89% of survey respondents reported being ‘employed’
– 90% of respondents have completed at least a Ba...
39
Job Groups

Job Fairs

26%

25%

16%

12%

51%

30%

Referrals

Department of Labor (DOL) Resources

Twitter

71%

40%
...
Conclusion

DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz

Find us on…

www.datainc.biz
Conclusion
• IT Industry continues to grow as a whole
• Broad factors such as the government shutdown might have
had an ad...
Thank you

www.datainc.biz

Questions?
Download the full survey
report at
www.datainc.biz/survey2013
DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-...
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DATA Inc's 2013 IT Industry Survey Webinar

  1. 1. Thank you for logging on to today’s webinar We will begin shortly DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  2. 2. Webinar State of the IT Industry DATA Inc’s 2013 / 2014 IT Industry Survey January 8, 2014 DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  3. 3. Webinar Key Points Two ways to ask your questions • Send your question to user ID “Data Inc.” • Email your questions to info@dataincusa.com Questions will be read off and answered in the order in which they are received. 3 www.datainc.biz
  4. 4. Want a copy? • Full report will be available at the end of the webinar • Today’s webinar recording will be posted at www.youtube.com/datainctech • PowerPoint will be posted at www.slideshare.net/datainc 4 www.datainc.biz
  5. 5. In this presentation About Us Introduction Results Conclusion Information about the organization and panelists Executive Summary and Methodology Survey Results, Comparison and Discussions Final Summary and Audience Questions www.datainc.biz
  6. 6. About DATA Inc. DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  7. 7. About Us • IT Services – Application Development & Maintenance – Staffing • International Presence • 600-700 technologists out of delivery centers – United States – United Kingdom – Switzerland – India • Multi-year client relationships in: – – – – – Banking Automotive Pharmaceutical Logistics / Transportation State and Local Governments – United States – United Kingdom – India • Certifications – ISO 9001:2008 – CMMI Level 3 • Partnerships – IBM – Microsoft – Oracle www.datainc.biz
  8. 8. Recognition • Featured in leading industry publications • Speakers at top industry events • Awarded the highest partner and industry honors www.datainc.biz
  9. 9. Client Achievements • Presented with the Merrill Lynch Global Sourcing and Procurement Services Preferred IT “Resourcing Vendor of the Year” Award – Preferred Vendor since 1989 • One of the two vendors selected, after vendor consolidation, to provide T&M services Globally to a large Swiss Bank – Preferred Vendor since 1990 • One of the two vendors selected, after vendor consolidation, to provide T&M services to a Depository Corporation – Preferred Vendor since 1984 • Declared as a top-ranked vendor at large Investment Bank – Preferred Vendor since 1996 • Declared as a top-ranked vendor at a large Supply Chain company – Preferred Vendor since 1995 • Long-term vendor at an Automotive Manufacturer – Preferred Vendor since 2001 www.datainc.biz
  10. 10. Partial List of Clients www.datainc.biz
  11. 11. Today’s Panelists Arun Verma Ashis Bhisey President and CEO Vice President of Technology Conrad Leao Susan Leicht Vice President of Operations Senior Account Executive 11 www.datainc.biz
  12. 12. Executive Summary and Methodology DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  13. 13. Executive Summary • Increased optimism among business professionals on the state of the economy / IT industry • Consensus is, IT Industry remains strong, and will continue to be strong. • Environmental Concerns loom: – Evolving rules and regulations – Government Indecision – Increased Competition 13 www.datainc.biz
  14. 14. Outreach • • • • • Direct Email Marketing – Internal / External Website Advertising Events Social Media – Direct and Passive Other Options Email Notice Social Media / Networking Website / Career Portal / Internet Search Other 14 Percent 52% 33% 11% 3% www.datainc.biz
  15. 15. Location North America (US, Canada) 1% 17% Europe, Middle East, Africa (United Kingdom, Switzerland, France, Kenya) 82% Asia / Pacific (China, India, etc) 15 www.datainc.biz
  16. 16. Job Title Developer / Programmer / Analyst 10% Infrastructure / Sofrware Admin, Support and Maintenance 12% 39% Project Coordinator / Manager / Director / Program Manager 10% Executive Management (CEO, CFO, CIO, Pres, VP, etc.) 24% Business Stakeholder (Accounting, Administrative, VMO, Recruiters, etc.) 6% Other (please specify) 16 www.datainc.biz
  17. 17. Education 7% 3% Some college but no degree 24% Associate degree Bachelor degree 38% Graduate degree 28% Post Graduate 17 www.datainc.biz
  18. 18. Certifications One Certification More Than One Microsoft based certification 35% 3% Project Management Certification (PMP, etc.) 21% 2% Oracle / Sun Legacy Certification 11% 1% IBM Certification 9% 1% ITIL Certification 7% 2% Other 19% N/A Certifications Possessed 18 www.datainc.biz
  19. 19. Company Size 22.3% Small Business 40.8% Mid-Sized Business 37.0% 19 Large Business www.datainc.biz
  20. 20. Industry Classification Industry Classification Financial Services Technology (Software Development) Technology (Staffing / Consulting) Manufacturing / Supply Chain and Transportation (incl. auto. and tech) Education Government / Not for Profit (Public Sector / Contractor) Technology (Software Products) Pharmaceutical / Life Sciences (incl. healthcare) Retail Other % Breakdown 26% 17% 16% 10% 7% 5% 5% 3% 2% 9% Classifications are not based on NAICS or SIC codes, but on a general classification following client verticals 20 www.datainc.biz
  21. 21. Results Spending – 2013 vs. 2014 DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  22. 22. Actual IT Spend for 2013 • 81% responded ‘actual’ IT spending increased. 19% Increased this year Decreased this year • 60% in govt / not for profit said IT spend increased 81% 22 www.datainc.biz
  23. 23. IT Projects Awarded vs. Won 74% 72% 70% 74% 73% 68% 69% 67% 66% 64% 62% 2013 2012 Corporate IT IT Services Company 23 www.datainc.biz
  24. 24. Value of IT Projects Value of largest IT Project awarded or won in 2013 Percent $1-$499k 30% $500k-$999k 7% $1M-$4.99M 15% $5M-$24.99M 11% $25M-$49.99M 8% $50M-$99.99M 8% over $100M 21% 24 www.datainc.biz
  25. 25. Off-Shore Resource Utilization Yes 46% No 54% • Over 50% of survey respondents indicated that they have not utilized ‘off-shore’ resources • In 2014, 37% would utilize off-shore 25 www.datainc.biz
  26. 26. Predicted IT Spend in 2014 25% Increasing Decreasing 5% 70% • Confidence – 95% of survey respondents said spending would ‘increase’ or ‘stay the same’ Staying the same 26 www.datainc.biz
  27. 27. Results Investments in 2013 vs. 2014 DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  28. 28. Reported Investment in 2013 Anticipated Investment in 2014 Mobile Testing Mobile Apps Infrastructure Service Oriented Architecture Staffing Project Management Solutions 52% 45% 46% 56% 55% 53% 51% 44% 45% 55% 61% 48% 53% 52% 50% 43% 41% 20% E-Learning Support Services 50% 50% 61% 44% 35% 40% ERP Solutions Application Testing and Quality Assurance Mainframe Migration, Re-engineering, etc 65% 66% 30% Application Development Investments in 2013 versus Anticipated Investments in 2014 70% 60% 50% 10% 0% www.datainc.biz
  29. 29. Summary of Results • Across the board increases in investment priorities from 2012 • Infrastructure investments were predicted to decline in 2013, but did not – Remained a high priority • Custom Applications were the top priority – 66% ranked Application Development as top priority • Mobile App Development beat expectations from the previous year – 44% 29 www.datainc.biz
  30. 30. Results Challenges, Qualifications and Overall Satisfaction DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  31. 31. Results Challenges in researching, investing and implenting solutions 60% 53% 50% 44% 43% 40% 36% 32% 30% 30% 20% Lack of experts available Lack of resources available 31 Overruns (Scope and Cost Creep) Support and Maintenance Adaptation 0% Cost 10% www.datainc.biz
  32. 32. Summary of Results • 53% ranked cost as a top factor • Support and Maintenance ranked a top challenge again. • Shift in other challenges – More survey respondents answered lack of resources and experts were increasing challenges over the previous year. 32 www.datainc.biz
  33. 33. Weak Strong Strongest 33 Partnership Certifications (Microsoft, IBM, etc.) www.datainc.biz Global Capabilities (On Site, Off Site, Off Shore) 22% 17% 31% 24% 20% 24% 32% 20% Development Certificatins (CMMI, ISO, etc.) 10% 5% 57% 58% 56% 48% 60% 41% 53% 40% 47% 50% Minority / Small / Disadvantaged Business Status Product / Solutions Offering 10% 3% 30% 45% 40% Experience and Expertise Cost Benefit 7% Evaluation and Selection Factors for IT Vendors 60% 0%
  34. 34. Summary of Results • Experience and Expertise ranked as top factor again – 57% of respondents ranked it as the strongest factor for evaluation • Stronger emphasis on Minority / Disadvantage Business status – 58% of respondents ranked this as a strong factor for evaluation – Note: - 23% of respondents claim their organization has a Minority and / or Diversity Business Program 34 www.datainc.biz
  35. 35. IT Vendor Satisfaction 9% Least Satisfied 25% Satisfied 66% Very Satisfied 35 • Satisfaction is on the decline. Shifted from ‘very satisfied’ to ‘satisfied’ over the past years survey. www.datainc.biz
  36. 36. Results Employment DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  37. 37. Employment Status 11% Employed Yes No Unemployed 89% 37 www.datainc.biz
  38. 38. Summary of Results • 89% of survey respondents reported being ‘employed’ – 90% of respondents have completed at least a Bachelors Degree program • Out of 11% who are currently unemployed, 23% have stated that they have been unemployed for 0-3 months – 60% of those unemployed have been so for 6 or more months. Period of Unemployment 0-3 months 3-6 months 6-12 months 12-24 months 24+ months % Breakdown 23% 17% 17% 9% 34% 38 www.datainc.biz
  39. 39. 39 Job Groups Job Fairs 26% 25% 16% 12% 51% 30% Referrals Department of Labor (DOL) Resources Twitter 71% 40% LinkedIn 10% 27% 20% Facebook 90% 60% Online Career Boards (Monster, Dice, etc) Job Searches - Career Portals 100% 90% 80% 70% 50% 0% www.datainc.biz
  40. 40. Conclusion DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz
  41. 41. Conclusion • IT Industry continues to grow as a whole • Broad factors such as the government shutdown might have had an adverse effect within the IT field…but, individuals continue to be bullish • Lack of resources and experts might hinder the growth …but the IT Software and Services industry continues to demonstrate resilience, and will continue to do so 41 www.datainc.biz
  42. 42. Thank you www.datainc.biz Questions?
  43. 43. Download the full survey report at www.datainc.biz/survey2013 DATA Inc. USA 72 Summit Avenue Montvale, NJ 07645 (201) 802-9800 www.datainc.biz Find us on… www.datainc.biz

Presentation of DATA Inc's 2013 IT Industry Survey. Download the full report from http://bit.ly/1dvWlh1

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