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Dashlane Engineering Culture Book


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Dashlane values and how they translate into more concrete concepts for engineers. How transparent and shared values help teams.

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Dashlane Engineering Culture Book

  1. 1. Confidential Information 1 Dashlane Engineering Culture Book
  2. 2. Confidential Information 2 What is Culture? “Culture is the stuff people do without noticing it.” Henrik Kniberg (Agile Guru) “Culture is the manifestation of the shared values of the organization as represented by the actions of its members.” Kevin Goldsmith (Spotify) "Culture is a collection of the behaviors and interactions between people in organizations." Jason Little (Lean Change)  If the vision is where we want to be, then it’s the culture that makes sure we get there!  We should put the same effort into building a great culture as we do building our product.
  3. 3. Confidential Information 3 Dashlane 7 Core Values How do they translate into more concrete Engineering values and practices?
  4. 4. Confidential Information 4 Why do transparent and shared values help us? Reminding A value can be a reminder of how to act in a given situation. Guiding Values are like a compass and allow us to make decisions more easily within our current activity. Focusing Values help us to keep the focus on what is important. Inspiring A value can be an inspiring purpose for our whole company, department or team. Influencing Clear values can influence our behavior at work and can be a force behind our motivation, commitment and productivity. Reflecting Values are part of our identity and our culture.  What is the advantage of pinning them up on a wall so everybody can see them?  What is the benefit of identifying the values that reflect our actions in the past?
  5. 5. Confidential Information 5 Ambition Aim for the best:  latest tech and tools,  top release pipeline allowing smooth and fast on demand delivery,  super solid test automation with top quality levels,  Innovative in our field,  Be known as thought leaders. Dream Big
  6. 6. Confidential Information 6 Ambition Our Definition of Awesome
  7. 7. Confidential Information 7 Ambition • As we grow the Engineering team, we want to stay nimble while avoiding chaos. We want to avoid waste and stay lean. • MVB = Minimum Viable Bureaucracy. What is the least amount of structure and process we can get away with to avoid total chaos? Growing the People and Growing the Team
  8. 8. Confidential Information 8 Passion • We use and love the Dashlane product, all aspects of it: consumer, enterprise, partner. • We are ambassadors of Dashlane for our friends and families, our tech communities, our world. • We care and act when we are not satisfied with the quality of our Product. Passion for our Product
  9. 9. Confidential Information 9 Passion • We are Software Craftsmen producing  clean code,  well-crafted software  and raising the bar on our technology. • We are passionate about what we do and we want to share the Dashlane practices and skills with the tech community. • We want to push the boundaries and innovate. Passion for our Technology
  10. 10. Confidential Information 10 Passion • Even if we understand the constraints of our business, we think there is a way to both deliver value and have fun in what we do. • We look for the right balance between necessary work and stimulating work to nurture passion and pleasure as we think it will also allow us to please our customers and our shareholders. • We challenge ourselves to not just do things, but find ways of doing them in a smart and exciting way. Avoid too much compromise and sacrifice that kill passion and pleasure
  11. 11. Confidential Information 11 Ownership • We value initiative from all, each one at its level. • It is the contribution of all that makes us a better team. • Everybody is encouraged to suggest ideas and participate in the team's life and tech projects. Initiative
  12. 12. Confidential Information 12 Ownership • We aim at being autonomous teams, where we can follow the way: Think it  Build it  Ship it  Tweak it • Each team should operate as its own small start up, while still following the Dashlane grand vision. Autonomous Team
  13. 13. Confidential Information 13 Ownership • We value the individual success of our team members, as much as the collective success of our teams. Both are equally important and serve the greater good. • We want to be recognized for our successes and celebrate them with the whole organization. • We take responsibility for our failures. Mistakes or bugs are inevitable. This is why we should aim to make mistakes and fail as quickly and gracefully as possible. Success & Failure • Fail Fast  Learn Fast  Improve Fast  Long-Term Success + Happiness • Better to plan for Failure Recovery than Failure Avoidance. Build with failure in mind. Think robustness and resilience. • Fix the process, not just the product. A failure is only a failure if you do not learn from it!
  14. 14. Confidential Information 14 Sharing information • We trust people, which means we share (almost) everything in our team. We strive to share. • Code is open to all. We cross-train ourselves. We push information. • Collective knowledge makes us stronger. Communication network • We want to build a network of people, where anybody can talk to anybody, without silos or boundaries. • Better relationships and communication help us do our job better. Transparency
  15. 15. Confidential Information 15 At all levels • Our team(s) are what matters, at all levels: our scrum team, our engineering team, our company. We help each other and succeed and fail together. • Emulation and positive competition between teams is healthy for performance but tribe war is not an option. Egoless culture • To have a strong culture, this is down to the people in the team. We need to have a strong culture of mutual respect and trust, there is no place for ego. • We are all in the same boat, together, and need to help each other to succeed. • We should motivate each other, offer help all the time and work as one team. Team first Empathy • We care for our team mates. We want them to be happy at work.
  16. 16. Confidential Information 16 No secret agenda • We are here to work together as a team and make Dashlane, our Company, succeed. We do not have a personal secret agenda. We work for the greater good. We share transparently and honestly. • We certainly do not retain information, blackmail, put our colleages in a position to fail, back-stab colleagues for promotion...and all those political moves we can find in old-school structures. • We do not play with people, manipulate them to achieve personal agendas. No favoritism • We recognize our peers for their contribution and evaluate their performance fairly. We do not favour some over others because of personal reasons such as friendship,... • There is no such thing as scapegoating. No politics Politics happen whenever you make a decision that violates this property: Company  Team  Self. You put the values of your self above the team. The values of the team are put above the company.
  17. 17. Confidential Information 17 Experiment We should be focused more on innovation than predictability, 100% predictability = 0% innovation, and we should be focused on delivering value and quality rather than being a slave to a plan. We want to build an experimental culture with data driven decisions. Take risks • Move Fast and Break things. Jump in the unknown. • We accept that we do not know everything and can't control everything, so we are ready to take risks in a controlled manner. • So we want to put in place solutions to support that philosophy and fail safely. Raise the F* Bar Be better today than yesterday • Every day is an opportunity to get better. We look forward to what we will learn and achieve tomorrow. Move fast and break things. Unless you are breaking stuff, you are not moving fast enough Mark Zuckerberg It’s not about being PERFECT. It’s about being BETTER THAN you were YESTERDAY
  18. 18. Confidential Information 18 Go big or go home Give it everything you’ve got! Play fair!Think it, Build it, Ship it, Tweak it! • Learn from failure • Innovate at every level • Continuous improvement • Share responsibility • Iterative development • Agile-first • Data-driven • Autonomous teams • Transparency • Trust • Servant Leadership
  19. 19. Copyright © 2020 Dashlane