Understanding human nature and behaviour


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Understanding human nature and behaviour

  1. 1. Understanding Human Nature and Behavior
  2. 3. Assumptions of Human Behavior <ul><li>There are two proposition for understanding Human Behavior </li></ul><ul><li>Human Behavior is function of the individual and the Environment. – Individual factor like skill , Efficiency, Experience, Health, Attitude, Perception , Leaning influences the willingness to do the work. The Environment like working condition, Reward Policy , interaction with peers, supervisor, subordinate also affect the behavior. </li></ul>
  3. 4. <ul><li>2. An individual Behavior has a cause and effect Relationship </li></ul><ul><li>– to understand behavior one has to understand the cause. According to this proposition a stimulus is responsible for causing individual behavior. </li></ul><ul><li>Thus, Behavior is function of enduring Qualities of personality </li></ul><ul><li>Behavior is result of psychological concept like Belief, attitude </li></ul>
  5. 6. STIMULUS-ORGANISM-BEHAVIOR(SOB) <ul><li>The behavior process reveals that a person receive the stimuli or information through their sensory organs. Not all the information is processed. </li></ul><ul><li>The Organism (O) ie the person processing the information is dynamic and is interacting with the environment. Hence the stimuli is organized and understood through a perpetual process. </li></ul><ul><li>Then it is evaluated in relation to establish belief , Value and attitudes of Human Mind. The idea is transformed into action through physical response, which is the final output of the stimuli. This is call Behavior(B). </li></ul><ul><li>Sometime the Action is examined by the individual to see weather it suits the external environment. If it does not the action is revised. This is called Feedback </li></ul>
  7. 8. Similarity and Dissimilarity Continuum <ul><li>The process of Stimulus- Organism – Behavior tells us That individual respond differently to different stimuli. Therefore Knowledge of similarities and Dissimilarities enable a manager to understand acceptable and unacceptable behavior. </li></ul><ul><li>Difference in ability </li></ul><ul><li>Physiological -Height , weight, color of skin & eye </li></ul><ul><li>Intellectual – problem solving, understanding </li></ul><ul><li>Personality Factor – perception , learning </li></ul><ul><li>Skill and Aptitude </li></ul><ul><li>Knowledge </li></ul><ul><li>Experience </li></ul>
  8. 9. Similarity and Dissimilarity Continuum <ul><li>B. Difference in motives </li></ul><ul><li>Motives of Reward, achievement, esteem influence the performance </li></ul><ul><li>C. Difference in Individual Variables </li></ul><ul><li>Age, educational level, value system, Cultural Background </li></ul><ul><li>D. Difference in Situational Variable </li></ul><ul><li>Nature and type of Organization, type of Supervision, Training provided, reward, work group, physical condition of work environment and tools etc. </li></ul>
  9. 10. The Three Levels of Organizational Behavior Organizational Processes The Individual Group Processes
  10. 11. Individual as a part of an organization: <ul><li>We usually join an organization to satisfy our individual needs, whether they are social, emotional, Physical or monetary. </li></ul><ul><li>We depend heavily on organizations to fulfill our own as well as their purposes. </li></ul><ul><li>Help us to be more effective within those settings. </li></ul><ul><li>To reduce some of the frustrations by learning how to cope. </li></ul><ul><li>prevent some of the problems we face in the organization. </li></ul>
  11. 12. Rationality in Human Behavior <ul><li>According to Herbert Simon Individual action is said to be rational if the result of action is very close to realization of objective. </li></ul><ul><li>A decision is considered organizationally rational, if it is oriented towards organizational goal </li></ul><ul><li>Since an individual cannot be perfectly rational , Simon advocated the concept of bounded rationality or the theory of satisfying. </li></ul><ul><li>Behavior does not always matched the demand of rationality. </li></ul>
  12. 13. Bounded Rationality <ul><li>Behavior is bounded or limited by number of factors. </li></ul><ul><li>Behavior is function of human mental process , which is difficult to visualize. </li></ul><ul><li>Individual pursue conflicting objective over a period of time. </li></ul><ul><li>Human mind has limited capacity to understand and process information. </li></ul><ul><li>Environmental factors limits individual action. </li></ul><ul><li>Knowledge of perfect information is not possible. </li></ul>
  13. 14. Bounded Rationality <ul><li>Personal values, beliefs, perception, attitudes and learning differ from individual to individual. </li></ul><ul><li>Satisfaction is not measurable. </li></ul><ul><li>Individual goals are vague and dynamic over a period of time. </li></ul>