2010 I Wib

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2010 Warranty Information Booklet
Includes Infiniti Warranty statements, information on Infiniti owner satisfaction and assistance, corrosion protection guidelines, Infiniti's Elite Extended Protection Plan, tire safety information, etc.

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2010 I Wib

  1. 1. 2010 Infiniti Warranty Information Booklet
  2. 2. 2010 INFINITI WARRANTY INFORMATION BOOKLET TABLE OF CONTENTS SUMMARY OF WARRANTY COVERAGE . . . . . . . . . . . . . . . . . . . . .1 REPLACEMENT BATTERY LIMITED WARRANTY . . . . . . . . . . . . .20 INFINITI OWNER SATISFACTION AND ASSISTANCE . . . . . . . . . .2 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY . . . . . . .22 2010 NEW VEHICLE LIMITED WARRANTY . . . . . . . . . . . . . . . . . .4 GOODYEAR/DUNLOP TIRE LIMITED WARRANTY . . . . . . . . . . . .25 2010 INFINITI FEDERAL VEHICLE EMISSION CONTROL GOODYEAR RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . . .32 WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 DUNLOP RUN-FLAT TIRE LIMITED WARRANTY . . . . . . . . . . . . . .37 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 MICHELIN PASSENGER AND LIGHT TRUCK TIRE LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . .15 CONTINENTAL/GENERAL TIRE LIMITED WARRANTY . . . . . . . . .44 SEAT BELT LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . .16 IMPORTANT TIRE SAFETY INFORMATION . . . . . . . . . . . . . . . . .47 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 PARTS, AND GENUINE INFINITI ACCESSORIES . . . . . . . . . . . . .17 SERVICE LOAN CAR PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . .55 SUMMARY OF THE NISSAN LIFETIME REPLACEMENT ELITE INFINITI EXTENDED PROTECTION PLAN . . . . . . . . . . . . . .56 PANEL CORROSION LIMITED WARRANTY . . . . . . . . . . . . . . . . .19
  3. 3. SUMMARY OF WARRANTY COVERAGE* 24 Months 36 Months 48 Months 72 Months 84 Months 96 Months 24,000 Miles 50,000 Miles 60,000 Miles 70,000 Miles 70,000 Miles 80,000 Miles Basic Coverage Corrosion Coverage (Perforation from Corrosion) ** Powertrain Coverage *** Federal Emission Performance Warranty Federal Emission Defect Warranty Federal Emission Long Term Defect Warranty California Emission Performance and Defect Warranties California Emission Long Term Defect Warranty * See the express terms of the applicable warranty printed elsewhere in this booklet, which terms control if there is a conflict with this chart. ** Unlimited Mileage *** 10 Years/ Unlimited Mileage on Seat belts 1
  4. 4. INFINITI OWNER SATISFACTION AND ASSISTANCE Both Infiniti and your Infiniti dealer are dedicated • Your name, address, and telephone number For information about the BBB AUTO LINE in your to serving all your automotive needs. Your com- • Vehicle identification number (on dashboard area, please call us (Infiniti) at the same toll free plete satisfaction is our primary concern. Your and permanent Infiniti Total Ownership pro- number (1-800-662-6200). Infiniti dealer is available to assist you with all your gram card) We will be happy to provide you with the address automobile sales, parts and service requirements. • Date of purchase and phone number of your local BBB office or any If, however, a situation arises that you believe has • Current odometer reading other information about AUTO LINE. not been addressed to your satisfaction, we ask • Your Infiniti dealership’s name • Details of the concern Or you may contact the BBB at: that you take the following steps. AUTO LINE STEP 1: Or you can write to Infiniti with the above informa- Council of Better Business Bureaus, Inc. Discuss the situation with the dealership manage- tion at: 4200 Wilson Blvd. ment. If a problem still exists, contact the dealer- INFINITI DIVISION Arlington, Virginia 22203 ship’s owner. Your Infiniti dealer is best equipped Nissan North America, Inc. 1 (800) 955-5100 to resolve the matter for you. Consumer Affairs Department If you call, the BBB staff will record the details of P.O. Box 685003 STEP 2: your complaint by telephone. They will ask for the Franklin, TN 37068-5003 If the concern has still not been addressed to your same information as in Step 2. satisfaction, please contact our Infiniti Consumer STEP 3: The AUTO LINE program consists of two parts: Affairs Department using our toll free number: In the event that you believe Infiniti has been mediation and arbitration. The AUTO LINE Staff will unable to satisfactorily address the problem, a attempt to provide suggestions for resolving the 1-800-662-6200 special automotive complaint resolution program called AUTO LINE is available to you. The AUTO problem during mediation. If a satisfactory resolu- The Consumer Affairs Department will ask for the tion has not been achieved during mediation, you LINE program is independently operated by the will have the opportunity to present your case per- following information: Council of Better Business Bureaus, Inc. (BBB). sonally before an impartial person or three person panel. This is the arbitration part of AUTO LINE. The arbitrator(s) will make a decision after the arbitra- tion hearing. 2
  5. 5. INFINITI OWNER SATISFACTION AND ASSISTANCE The BBB must send you a final decision in your states’ laws, Infiniti requires the prior use of tionally inquire of your authorized Infiniti dealer or case within forty (40) days (plus 7 days, if you have BBB AUTO LINE in good faith before you resort of Infiniti directly at the number listed below of the not contacted Infiniti) unless you delay the process. to such other processes, file a lawsuit, or seek applicability of such programs to your vehicle. If you accept the decision, it will be legally binding other remedies provided by state law. Please see the Supplement to 2010 Infiniti Warranty Infiniti may occasionally offer special assistance on you and Infiniti. If you do not accept the deci- Information Booklet & 2010 Infiniti Owner’s that may pay for part or all of vehicle repairs sion, it will not be legally binding on you or Infiniti. Manual for additional information. beyond the expiration of the limited warranty peri- However, in some states, if the decision is not od on a case by case basis. Should you experience accepted, it may be introduced either by you or by AUTO LINE may not be available in all states. We, Infiniti as evidence in a subsequent court action. unusual difficulties with your vehicle please dis- Infiniti, can provide you with information about the cuss the situation with your dealer. If your dealer is BBB AUTO LINE is an informal dispute settle- availability of AUTO LINE in your state, or call the unable to assist you, you may call the Infiniti ment mechanism operated to comply with AUTO LINE number listed above. Consumer Affairs Department at 1-800-662-6200 applicable Federal law and regulations. In ELIGIBILITY: Generally, Infiniti vehicles less than to discuss your concern. You will need to provide states where BBB AUTO LINE is available, you are required to use BBB AUTO LINE before exer- four years old from date delivered to the first retail the Model, Model Year, VIN (Vehicle Identification cising rights or seeking remedies under Title 1 buyer or otherwise put into use, and with fewer Number), mileage, maintenance history, a of the Federal Magnuson-Moss Warranty Act, 15 than 60,000 miles, are eligible for the program. detailed explanation of the concern, and why you U.S.C.§2301, et. seq. If you choose to seek See Supplement to 2010 Infiniti Warranty believe that Infiniti should be responsible for the remedies other than those created by Title 1 of Information Booklet & 2010 Infiniti Owners Manual repair. Your request will be individually investigat- the Magnuson-Moss Warranty Act, (for exam- for possible exceptions applying in your state. ed and you will be informed of Infiniti‘s decision. ple, under state law), that Federal Act does not ASSISTANCE OUTSIDE OF WARRANTY Please also review the Supplement to 2010 require you to first use BBB AUTO LINE. The pro- In support of our commitment to the “Total Infiniti Warranty Information Booklet & 2010 gram is still available to you, however, and may be of considerable assistance. Some states Ownership Experience,” Infiniti may occasionally Owner’s Manual for important information specify that informal dispute settlement mech- offer to pay or reimburse for part or all of the cost concerning consumer rights in your state. anisms such as BBB AUTO LINE must be used of making certain, specific repairs beyond or out- before you may use state-operated complaint side of the terms of the warranty for some specific resolution processes, before you may file a law- vehicle models. (Some states refer to such pro- suit under state law, and/or before you may grams as “adjustment programs”). In such circum- have certain other rights or remedies available stances Infiniti mails notices to all known regis- under state law. In accordance with those tered owners of affected vehicles. You may addi- 3
  6. 6. 2010 NEW VEHICLE LIMITED WARRANTY WHO IS THE WARRANTOR ranty applies to a relocated vehicle which is LINE if you seek remedies not created by Title 1 of that NISSAN1 warrants all parts of your 2010 Infiniti returned to, and is registered and normally oper- Federal law, but are required to first use BBB AUTO LINE if you seek remedies created by state law, including your vehicle supplied by Nissan, except for those listed ated in the United States, the U.S. territories or state’s lemon law, if applicable state law provides for under the caption “WHAT IS NOT COVERED.” Canada, except for conditions due to the vehi- using a 703 compliant or similar process before filing suit. Please refer to pp. 2-3 of this booklet and the APPLICABILITY cle’s foreign operation, e.g., use of inappropriate “Supplement to 2010 Infiniti Warranty Information • This warranty is provided to the original and sub- fuels or other fluids. Booklet & 2010 Infiniti Owner’s Manual” for additional information. sequent owner(s) of an Infiniti vehicle originally distributed by Nissan which is originally sold by LIMITATION OF WARRANTIES AND OTHER THE WARRANTY BEGINS a Nissan authorized Infiniti dealership in the WARRANTY TERMS AND STATE LAW RIGHTS The warranty period begins on the date the vehicle United States, and which is registered and nor- EXTRA EXPENSES - LIMITATIONS OF is delivered to the first retail buyer or put into serv- mally operated in the United States (including DAMAGES THIS WARRANTY DOES NOT ice, whichever is earlier. Alaska and Hawaii), the United States territories COVER INCIDENTAL OR CONSEQUENTIAL (specifically Guam, Saipan, American Samoa, DAMAGES SUCH AS LOSS OF THE USE OF FOR HOW LONG AND WHAT IS COVERED THE VEHICLE, INCONVENIENCE OR BASIC COVERAGE Puerto Rico, and the U.S. Virgin Islands), and COMMERCIAL LOSS. Canada. • The basic coverage period is 48 months or • Your Infiniti vehicle is manufactured to meet U.S. ANY IMPLIED WARRANTY OF MERCHANTABILITY 60,000 miles, whichever comes first. AND FITNESS FOR A PARTICULAR PURPOSE • The warranty covers any repairs needed to cor- regulations and environmental requirements. SHALL BE LIMITED TO THE DURATION OF THIS With the exception of privately owned vehicles rect defects in materials or workmanship of all WRITTEN WARRANTY. parts and components of each new Infiniti vehi- belonging to members of the U.S. military or Some states do not allow the exclusion or limitation of cle supplied by Nissan except for those exclu- employees and officers of the United States incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limita- sions or items listed under the caption ”WHAT IS Government stationed abroad, this warranty tions or exclusions may not apply to you. This warranty NOT COVERED” or, if the part is covered by one of does not apply if an otherwise covered vehicle is gives you specific legal rights, and you may also have the separate coverages described in the follow- operated in, or relocated to, a country other than other rights which vary from state to state. ing sections of this warranty, that specific cover- those listed above under this caption, except Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with age applies instead of the basic coverage. that it continues to apply if the vehicle is operat- this vehicle. POWERTRAIN COVERAGE ed in full compliance with its proper use as Infiniti makes available to you, and you are specifically • The Powertrain coverage period is 72 months or described in the applicable OWNER’S MANUAL2 required by Federal law to use BBB AUTO LINE [(800) 955- 70,000 miles, whichever comes first. while touring outside of the United States, the 5100] before exercising rights or seeking remedies under • This warranty covers any repairs needed to cor- U.S. territories or Canada for a period not the Federal Magnuson-Moss Warranty Act, 15 U.S.C §2301, et. seq. You are not required to first use BBB rect defects in material or workmanship. exceeding sixty (60) consecutive days or sixty • Powertrain coverage includes components listed AUTO (60) days in any one 12 month period. This war- below, supplied by NISSAN, except for those 1 NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States. 4 2 See the owner’s manual for information relevant to proper operation of the vehicle, including the recommended fuels and fluids.
  7. 7. 2010 NEW VEHICLE LIMITED WARRANTY items listed under the caption “WHAT IS NOT COV- ORIGINAL EQUIPMENT BATTERY COVERAGE (For REFRIGERANT RECHARGE ONLY COVERAGE ERED.” replacement battery coverage, see page 20) Refrigerant recharge not associated with the repair ENGINE - Cylinder heads and block and all internal The coverage period is 48 months or 60,000 miles, or replacement of a warranted part is covered only parts, rocker covers and oil pan, valve train and whichever comes first. A defective original equip- during the first 12 months, regardless of the front cover, timing chain and tensioner, oil pump, ment battery which is unserviceable within the first mileage. water pump and fuel pump, fuel injectors, intake 12 months and 60,000 miles will be replaced free of NO CHARGE and exhaust manifolds, flywheel, seals and gas- charge. After 12 months but within 24 months and kets. 60,000 miles, you will pay 25% of the replacement Warranty repairs will be made at no charge for TRANSMISSION AND TRANSAXLE - Case and all internal battery’s suggested retail price plus applicable parts and/or labor (except for batteries and tires, parts, torque converter and converter housing, auto- taxes. After 24 months but within 36 months and in which case you may pay certain charges). Any matic transmission control module, transfer case 60,000 miles, you will pay 50% of the replacement needed parts replacement will be made using and all internal parts, seals and gaskets, clutch cover battery’s suggested retail price plus applicable genuine Nissan or Nissan approved new or reman- and housing, and electronic transmission controls. taxes. After 36 months but within 48 months and ufactured parts approved by Nissan for use on 60,000 miles, you will pay 75% of the replacement Infiniti vehicles. DRIVETRAIN - Drive shafts, final drive housing and battery’s suggested retail price plus applicable OBTAINING WARRANTY SERVICE all internal parts, propeller shafts, universal joints, taxes. Nissan will pay the rest, including all labor to • You must take the vehicle to an authorized bearings, seals and gaskets. remove and replace the defective battery. Infiniti dealer in the United States or Canada dur- RESTRAINT SYSTEM - Air bags and related electronic ing regular business hours at your expense in control systems. TOWING COVERAGE order to obtain warranty service. The names and CORROSION COVERAGE (PERFORATION FROM If your vehicle is inoperative due to the failure of a addresses of authorized Infiniti dealers are list- CORROSION) warranted part, towing service to the nearest author- ed in telephone directories. ized Infiniti dealer is covered for 48 months or • If you require warranty service outside of the Any body sheet metal panel supplied by Nissan 60,000 miles, whichever comes first. United States (see terms under caption “APPLICA- found to have developed perforation (rust-through) BILITY”), contact an Infiniti dealer in that country. due to corrosion in normal use is covered for 84 ADJUSTMENT COVERAGE Note that complaints related to failure to comply months, regardless of mileage, except for those items Service adjustments not usually associated with with proper use of the vehicle as described in the listed under “WHAT IS NOT COVERED.” No additional the replacement of parts, such as wheel alignment, applicable OWNER’S MANUAL (including the lack rust proofing applications are required. Perforation is are covered only during the first 12 months or of availability or use of proper fuel and fluids), or a condition in which any body sheet metal panel has 12,000 miles, whichever comes first. corroded from one surface to another. (cont’d next page...) 5
  8. 8. 2010 NEW VEHICLE LIMITED WARRANTY Cont’d • Alteration, tampering or improper repair. • Stone chipping, chemical fallout, tree sap, salt, the vehicle’s lack of compliance with local regula- • Installation of non-Nissan approved accessories hail, windstorm, lightning, flood or other envi- tions or environmental requirements of any coun- or components. ronmental conditions. try (other than the U.S., the listed U.S. territories • Improper installation of any Nissan approved or • The items listed below are not covered under or Canada) are not covered by this warranty. aftermarket accessory or component. corrosion coverage (perforation from corrosion) MAINTENANCE AND RECORDS • Glass breakage, unless resulting from defects in - Exhaust system components. As a condition of this warranty, you are responsi- material or workmanship. - Corrosion other than perforation, such as cos- • Normal wear and tear, including dings, dents, metic or surface corrosion due to defects in ble for properly using, maintaining and caring for chips or scratches. material or workmanship. This is covered under your vehicle as outlined in your Owner’s Manual, ALTERED OR UNCERTAIN ODOMETER MILEAGE the Basic Coverage of the New Vehicle Limited and of maintaining copies of all maintenance Warranty. records & receipts for review by Nissan. Failure to This warranty does not cover repair of any vehicle or any part of a vehicle on which the odometer has DAMAGE, FAILURES OR CORROSION DUE TO LACK do so is likely to result in the denial of warranty. OF OR IMPROPER MAINTENANCE REPAIRS been altered, or the odometer repaired or Evidence of the performance of the required main- replaced, and the actual vehicle mileage cannot This warranty does not cover damage, failures or tenance should be kept and may need to be pre- be correctly and readily determined. corrosion resulting from: sented as proof of such maintenance in connec- • Lack of performance of proper maintenance serv- SALVAGE TITLE tion with related warranty repairs. To assist you in ices as outlined in your Owner’s Manual. This limited warranty does not apply to any vehi- maintaining appropriate records, the Maintenance • Use of improper or dirty fuel, fluids or lubricants. cle, and is rendered void if the vehicle is (or ever • Use of parts not equivalent in quality or design Log located in your Owner’s Literature Kit can be has been) issued a “salvage” or similar title used along with supporting repair invoices, to parts supplied by Nissan for use on Infiniti including, but not limited to junk, scrap, rebuilt, or vehicles. receipts and other such records. flood titles, under any state’s law; or has ever MAINTENANCE SERVICE EXPENSE WHAT IS NOT COVERED been determined to be a “total loss” or equivalent This warranty does not cover normal maintenance DAMAGE, FAILURES OR CORROSION DUE TO ACCI- by any insurance company, such as by payment of services as specified in your Owner’s Manual such DENTS, MISUSE OR ALTERATIONS a cash payment of a claim in lieu of repairs as wheel alignment, headlight aiming, replace- This warranty does not cover damage, failures or because of a determination that the cost of repairs ment of filters, replacement of key fob batteries, corrosion resulting from: exceeded the actual cash value of the vehicle. lubricants, coolant, worn clutch discs and brake • Accident, theft, fire, driving through water DAMAGE, FAILURES OR CORROSION FROM pads. (including engine water ingestion) or misuse, ENVIRONMENTAL CONDITIONS SEAT BELTS, TIRES AND EMISSION CONTROL which includes, but is not limited to, racing of This warranty does not cover damage, failures or SYSTEM any sort whatsoever. (Proper use is outlined in corrosion resulting from: Seat belts, tires and the emission control system your OWNER’S MANUAL.) are covered by separate warranties. 6
  9. 9. 2010 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES EMISSION DEFECTS WARRANTY the engine control module/onboard diagnostic WHAT IS COVERED AND FOR HOW LONG UNDER THE WHAT IS COVERED device and catalytic converter(s) listed below and PERFORMANCE WARRANTY NISSAN* warrants that your vehicle was designed, indicated by an “•” under the caption “Warranty Nissan* warrants that it will remedy any non-con- built and equipped to conform at the time of sale Parts List” are covered for 8 years or 80,000 miles, formity in your vehicle which causes it to fail an with all applicable United States emission stan- whichever occurs first. approved emissions test during the first 24 months dards. EMISSIONS PERFORMANCE WARRANTY or 24,000 miles, whichever occurs first. The war- This warranty covers any repairs needed to correct WHEN DOES THIS WARRANTY APPLY ranty begins the date the vehicle is delivered to the defects in materials or workmanship which would The Emissions Performance Warranty applies to first retail buyer or put into use, whichever is earli- cause your vehicle not to meet these standards. your 2010 Infiniti vehicle ONLY when both of the er. following occur. Additionally, failure of an approved emissions test WHAT IS COVERED UNDER THE DEFECTS 1. The vehicle fails to meet applicable emissions resulting from the failure of those parts listed WARRANTY standards as judged by an emissions test below under the caption “Warranty Parts List” are Covered components are listed below under the approved by the Environmental Protection covered by the Emissions Defects Warranty caption “WARRANTY PARTS LIST.” Exceptions to Agency (EPA). described above. this warranty are listed below under the caption 2. This failure results or will result in some penal- “WHAT IS NOT COVERED UNDER EITHER THE Exceptions to this warranty are listed below under ty to you, such as a monetary fine or the denial DEFECTS OR PERFORMANCE WARRANTIES.” the caption “WHAT IS NOT COVERED UNDER EITHER of the right to use your vehicle, under local, THE DEFECTS OR PERFORMANCE WARRANTIES.” HOW LONG IS THE WARRANTY state or federal law. For example, if your state requires an EPA This warranty is for 4 years or 60,000 miles, approved yearly vehicle inspection before you whichever occurs first. The warranty begins the receive a renewed license, this warranty date the vehicle is delivered to the first retail buyer applies to your vehicle. In areas where there is or put into use, whichever is earlier. Additionally, no approved test program, this warranty does not apply. * NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. (cont’d next page...) 7
  10. 10. 2010 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES WHAT IS NOT COVERED UNDER EITHER THE 5. In the case of the Defects Warranty, parts not WHAT YOU MUST DO DEFECTS OR PERFORMANCE WARRANTIES supplied by Nissan or damage to other parts In order to obtain warranty service you must deliv- These warranties do not cover: caused directly by non-Nissan parts. er the vehicle to an authorized Infiniti dealer in the 1. Normal maintenance, service and parts United States at your expense. replacement as outlined in the emissions con- LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS You must also maintain your vehicle as outlined in trol maintenance instructions of your Owner’s the maintenance instructions in your Owner's Manual. EXTRA EXPENSES - LIMITATIONS OF Manual. 2. Failures directly as a result of: DAMAGES WHAT NISSAN WILL DO • Failure to perform required emission con- These emissions warranties do not cover inci- Warranty repairs will be made at no charge for trol maintenance as outlined in your dental or consequential damages such as loss parts and/or labor, including diagnosis and tax. Owner’s Manual. of the use of the vehicle, inconvenience or Any needed parts replacement will be made using • Misuse, accident or modification. commercial loss. new or remanufactured parts. • Improper adjustment or installation of ANY IMPLIED WARRANTY OF MERCHANTABILITY OTHER WARRANTY TERMS parts during the performance of mainte- AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THESE PERFORMANCE WARRANTY CLAIMS PROCEDURE nance services. WRITTEN WARRANTIES. You may make a claim under the Performance • Tampering with or disconnecting any part Warranty immediately after the failure of an EPA Some states do not allow the exclusion or limitation of affecting vehicle emissions. incidental or consequential damages or limitations on approved emissions test. You must provide proof • The use of contaminated fuel or fuel other how long an implied warranty lasts, so the above limita- tions or exclusions may not apply to you. These war- of this failure when making your claim. than that specified in your Owner’s ranties give you specific legal rights, and you may also have other rights which vary from state to state. You will be told whether Nissan will honor your Manual. claim within 30 days of the date you make the 3. In the case of the Performance Warranty, the Nissan does not authorize any person to create for it any claim unless a shorter time period is required by other warranty, obligation or liability in connection with use of any part not certified in accordance with this vehicle. law. If your claim is denied, Nissan will notify you Federal requirements which is defective or not in writing of the reason. If we do not notify you equivalent from an emissions standpoint to within this time period, we will repair your vehicle the original equipment part. under this warranty at no cost to you. The time 4. In the case of the Performance Warranty, costs period for notification will not apply if you request of determining the cause of a vehicle failing an a delay or a delay is caused by events not under EPA approved emissions test if such failure is the control of Infiniti dealers. found not to be covered. No claim will be denied under the Performance 8
  11. 11. 2010 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES Warranty because you use a non-Nissan certified OTHER OBLIGATIONS • Positive crankcase ventilation system part but EPA certified part for maintenance or Nissan does not authorize any person to create for • Exhaust manifold with catalytic converter per- repair. it any other warranty, obligation or liability in con- manently attached MAINTENANCE SERVICE AND nection with this vehicle. • Intake manifold collector REPLACEMENT PARTS WARRANTY PARTS LIST • Exhaust gas recirculation (EGR) control system Important information concerning maintenance • Fuel injection system • Hoses, clamps, fittings, tubing, sealing gas- service and replacement parts is on page 14 of this kets or devices, and mounting hardware used • Engine control module/onboard diagnostic in above systems booklet. device • Oxygen sensor(s) • Vacuum and temperature sensitive valves and MAINTENANCE RECORDS switches used in above systems Receipts covering the performance of regular • Mass air flow sensor • Intake manifold • Electronic sensors and controls used in above maintenance should be kept in the event ques- • Throttle body systems tions arise concerning maintenance. The receipts should be transferred to subsequent owners. • Catalytic converter(s) The Emission Performance or Defect Warranty may • Exhaust manifold be subject to future governmental administrative IF YOU HAVE QUESTIONS • Exhaust tube from manifold to catalytic con- action. Nissan reserves the right to change the You may obtain further information concerning verter terms of the warranty to be consistent with these these warranties by following the procedure out- lined in the “INFINITI OWNER SATISFACTION & • Front exhaust tube with catalytic converter actions. See your dealer for information regarding • Camshaft position sensor(s) possible changes. ASSISTANCE” section of this booklet. In the case of • Crankshaft position sensor(s) the Performance Warranty, you may also contact or report any violations to the Office of Transportation • Spark plugs, ignition coils and wires and Air Quality, Vehicle Compliance Programs • Evaporative emission control system Group, U.S. Environmental Protection Agency, Ariel • Fuel filler neck restrictor and check valve Rios Building (6405J), 1200 Pennsylvania Avenue, • Fuel tank and filler cap N.W., Washington, D.C. 20460 • = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. 9
  12. 12. 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES* The following statement is required to be provid- MANUFACTURER’S WARRANTY COVERAGE OWNER’S WARRANTY RESPONSIBILITIES ed by regulations of the California Air Resources For 4 years or 60,000 miles (whichever occurs As the vehicle owner, you are responsible for the Board. first): performance of the required maintenance listed in YOUR WARRANTY RIGHTS AND OBLIGATIONS your Owner’s Manual. Nissan recommends that 1) If your vehicle fails a Smog Check inspection, all The California Air Resources Board is pleased to necessary repairs and adjustments will be made you retain all receipts covering maintenance on explain the emission control system warranty on by Nissan to ensure that your vehicle passes the your vehicle, but Nissan cannot deny warranty your 2010 vehicle. In California, new motor vehi- inspection. This is your emission control system solely for the lack of receipts or for your failure to cles must be designed, built and equipped to PERFORMANCE WARRANTY. ensure the performance of all scheduled mainte- meet the State’s stringent anti-smog standards. nance. 2) If any emission-related part on your vehicle is Nissan** must warrant the emission control sys- You are responsible for presenting your vehicle to defective, the part will be repaired or replaced by tem on your vehicle for the periods of time listed an Infiniti dealer as soon as a problem exists. The Nissan. This is your short-term emission control below provided there has been no abuse, neglect warranty repairs should be completed in a reason- system DEFECTS WARRANTY. or improper maintenance of your vehicle. able amount of time, not to exceed 30 days. For 7 years or 70,000 miles (whichever occurs Your emission control system may include parts As the vehicle owner, you should also be aware first): such as the fuel-injection system, the ignition sys- that Nissan may deny you warranty coverage if tem, catalytic converter and engine computer. Also If an emission-related part listed in this warranty your vehicle or a part has failed due to abuse, neg- included may be hoses, belts, connectors and booklet specially noted with coverage for 7 years lect, improper maintenance or unapproved modifi- other emission-related assemblies. or 70,000 miles is defective, the part will be cations. repaired or replaced by Nissan. This is your long- Where a warrantable condition exists, Nissan will If you have any questions regarding your warranty term emission control system DEFECTS WARRANTY. repair your vehicle at no cost to you including diag- rights and responsibilities, you should contact nosis, parts and labor. Infiniti’s Consumer Affairs Department at 1-800- 662-6200 or the California Air Resources Board at 9528 Telstar Avenue, El Monte CA 91731. * These warranties apply to all California emission 2010 Infiniti vehicles sold for registration as new vehicles in California, Maine, Massachusetts, Connecticut, Pennsylvania, Rhode Island, New Jersey, Oregon, Washington, or Vermont only. **Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Infiniti vehicles in the United States. 10
  13. 13. 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES* The following is Nissan’s* new vehicle emission HOW LONG IS THE WARRANTY LONG-TERM EMISSION SYSTEM DEFECTS control warranty statement for vehicles certified This warranty is for 4 years or 60,000 miles, WARRANTY PARTS LIST for sale in California and sold for registration as a whichever occurs first. Additionally, the compo- • Engine control module (all models). new vehicle in California, Connecticut, Maine, nents listed under the caption “Long-Term • Catalytic converter(s) (EX, G37, M35, FX35 and Massachusetts, New Jersey, Oregon, FX50). I Intake manifold (EX, G37, M35, M45, FX35, and Emission System Defects Warranty Parts List” are Pennsylvania, Rhode Island, Vermont, or covered for 7 years or 70,000 miles, whichever Washington only. FX50). I Intake manifold collector (EX, G37 and M45). occurs first, except that the catalytic converter(s) EMISSIONS DEFECTS WARRANTY I Exhaust manifold(s) (EX, M35 RH, G37, and and engine control module (ECM) are warranted WHAT IS COVERED for 8 years or 80,000 miles, whichever occurs first. The warranty begins the date the vehicle is deliv- FX35). NISSAN* warrants that your vehicle was designed, built and equipped to conform with all applicable ered to the first retail buyer or put into use, • Exhaust manifold with catalytic converter (M45 and FX50). I Front exhaust tube (EX, G37, M35, FX35, and requirements of the California Air Resources whichever is earlier. Board. This warranty covers any part which affects Some items require scheduled replacement before FX50). applicable regulated emission(s). 60,000 miles. These items are warranted only up to the replacement interval. The replacement inter- • Front exhaust tube with catalytic converter Exceptions to this warranty are listed below under (M45). the caption “WHAT IS NOT COVERED.” vals are outlined in the maintenance instructions I Throttle body(s) (all models). in your Owner’s Manual. I A/F ratio sensor (FX50 and G37). I EGI wiring harness (EX, G37, M35, M45, FX35, and FX50). I Fuel tank EX (all models). I Flywheel (EX, G37 Convertible, G37 2WD Sedan, and G37 2WD Coupe). I Torque converter drive plate (all models). (cont’d next page...) • = Long Term Federal Emission Parts covered for 96 months/or 80,000 miles. * NISSAN indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States. 11
  14. 14. 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES EMISSIONS PERFORMANCE WARRANTY parts during the performance of mainte- LIMITATION OF WARRANTIES AND OTHER WHEN DOES THIS WARRANTY APPLY nance (non-warranty) services. WARRANTY TERMS AND STATE LAW RIGHTS This warranty applies to your 2010 Infiniti vehicle • Tampering with or disconnecting any part affecting vehicle emissions. EXTRA EXPENSES - LIMITATIONS OF only if it fails to pass a California “smog check” DAMAGES test or equivalent. • The use of fuel other than that specified in your Owner’s Manual or fuel with contami- These emissions warranties do not cover inci- WHAT IS COVERED AND FOR HOW LONG nants which the fuel filter is not designed dental or consequential damages such as loss to remove. of the use of the vehicle, inconvenience or Nissan warrants that if your vehicle fails to pass a commercial loss. California “smog check” test, it will make the nec- 3. In the case of the Performance Warranty, the use of any non-Nissan part not certified in ANY IMPLIED WARRANTY OF MERCHANTABILITY essary repairs so that your vehicle will pass. This AND FITNESS FOR A PARTICULAR PURPOSE warranty is for 4 years or 60,000 miles, whichever accordance with Federal requirements which is SHALL BE LIMITED TO THE DURATION OF THESE occurs first. The warranty begins the date the vehi- defective or not equivalent from an emissions WRITTEN WARRANTIES. cle is delivered to the first retail buyer or the date standpoint to the original equipment part. Some states do not allow the exclusion or limitation of it is first put in to service, whichever is earlier. 4. In the case of the Defects Warranty, parts not incidental or consequential damages or limitations on supplied by Nissan or damage to other parts how long an implied warranty lasts, so the above limita- Exceptions to this warranty are listed below under tions or exclusions may not apply to you. These war- caused directly by non-Nissan parts. ranties give you specific legal rights, and you may also the caption “WHAT IS NOT COVERED.” have other rights which vary from state to state. 5. In the case of the Performance Warranty, costs of determining the cause of a vehicle failing a Nissan does not authorize any person to create for it any WHAT IS NOT COVERED other warranty, obligation or liability in connection with These warranties do not cover: California “smog check” test if such failure is this vehicle. 1. Normal maintenance, service and parts found not to be covered. replacement as outlined in the emission con- trol maintenance instructions of your Owner’s Manual. 2. Failures directly as a result of: • Lack of performance of required emission control maintenance as outlined in your Owner’s Manual. • Misuse, accident or modification. • Improper adjustment or installation of 12
  15. 15. 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES WHAT YOU MUST DO under this warranty at no cost to you. The time warranties. If the failure is the result of a combina- In order to obtain warranty service you must deliver period for notification will not apply if you request tion of conditions, you must pay for only the diag- the vehicle to any authorized Infiniti dealer in the a delay or a delay is caused by events not under nostic and repair costs related to items not cov- United States at your expense. You are responsible for the control of Infiniti dealers. ered by these warranties. the required maintenance on your vehicle as outlined No claim will be denied under the Performance After the 4 years/60,000 mile performance war- in the maintenance instructions in your Owner’s Warranty because you use a certified part for main- ranty has passed, a “smog check” test failure due Manual. Nissan recommends that you retain all tenance or repair. to a defect in a part which is warranted for 7 receipts covering maintenance on your vehicle, but years/70,000 miles is covered. Nissan cannot deny warranty solely for the lack of MAINTENANCE SERVICE AND receipts or for your failure to ensure the performance REPLACEMENT PARTS EMERGENCY REPAIRS of all scheduled maintenance. Important information concerning maintenance serv- In case of an emergency, when an authorized ice and replacement parts is on page 14 of this book- Infiniti dealer is not reasonably available, warranty WHAT NISSAN WILL DO let. No warranty claim will be denied solely because a repairs may be performed at any service facility or Warranty repairs will be made at no charge for non-Nissan part was used for maintenance or repair. by the owner using any replacement parts. Infiniti parts and/or labor, including diagnosis and tax. CALIFORNIA VEHICLE INSPECTION PROGRAM will reimburse you for such repairs, including diag- Any needed parts replacement will be made using Under this program, if your vehicle fails a “smog nosis, up to the amount of Infiniti’s suggested new or remanufactured parts. check” test, you may choose to have diagnosis of retail price for parts and labor charges based on OTHER WARRANTY TERMS Infiniti’s recommended time allowance for the the failure and repairs made at an Infiniti dealer or PERFORMANCE WARRANTY CLAIMS PROCEDURE warranty repair and the geographically appropriate at another service facility. If the inspection failure You may make a claim under the Performance hourly labor rate. A part not being available or a is the result of a condition covered by these war- Warranty immediately after the failure of a “smog repair not being complete within 30 days also con- ranties, you must take your vehicle to an Infiniti check” test. You must provide proof of this failure stitutes an emergency. You must take the replaced dealer for warranty repairs. This includes parts, when making your claim in order to avoid addi- part and paid receipts to an authorized Infiniti labor and diagnosis. You must pay for diagnostic tional “smog check” test charges. dealer for repayment in such emergency situa- costs if performed at another service facility except You will be told whether Nissan will honor your in the case of emergency repairs as outlined tions. claim within 30 days of the date you make the below. claim, unless a shorter time period is required by You must pay for all diagnostic and repair costs of (cont’d next page...) law. If your claim is denied, Nissan will notify you an inspection failure as required by law if the fail- in writing of the reason. If we do not notify you ure was caused by conditions not covered by these within this time period, we will repair your vehicle 13
  16. 16. 2010 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES MAINTENANCE RECORDS OTHER OBLIGATIONS Receipts covering the performance of regular Nissan does not authorize any person to create for maintenance are not required but should be kept it any other warranty, obligation or liability in con- in the event questions arise concerning mainte- nection with this vehicle. nance. The receipts should be transferred to sub- sequent owners. The Emission Warranty for 2010 vehicles certified for sale in California may be subject to future IF YOU HAVE QUESTIONS administrative or judicial action. As a result, this You may obtain further information concerning warranty may be changed. Nissan will make those these warranties by following the procedure out- changes required by future law, regulation, or judi- lined in the “INFINITI OWNER SATISFACTION & cial or administrative action. In addition, Nissan ASSISTANCE” section of this booklet. You may also reserves the right to change the terms of the war- contact or report any violations to the Office of ranty to be consistent with these actions. Transportation and Air Quality, Vehicle Compliance Programs Group, U.S. Environmental Protection Agency, Ariel Rios Building (6405J), 1200 Pennsylvania Avenue, N.W., Washington, D.C. 20460 or the Chief, Mobile Source Division, Air Resources Board, 9528 Telstar Ave., El Monte, CA. 91731. 14
  17. 17. RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS RECOMMENDATION FOR MAINTENANCE MAINTENANCE, REPLACEMENT OR REPAIR OF THE SERVICE AND REPLACEMENT PARTS EMISSION CONTROL DEVICES AND SYSTEMS MAY To assure best results and to maintain the original BE PERFORMED BY ANY AUTOMOTIVE REPAIR quality built into the emission control systems, it ESTABLISHMENT OR INDIVIDUAL USING ANY is recommended that parts and accessories sup- EQUIVALENT REPLACEMENT PART. plied by Nissan for use on Infiniti vehicles be used HOWEVER, UNLESS OTHERWISE AUTHORIZED BY when servicing or repairing the systems. LAW, WARRANTY SERVICE MUST BE PERFORMED BY THE WARRANTY OBLIGATIONS ARE NOT DEPEND- AN AUTHORIZED INFINITI DEALER. ENT UPON THE USE OF ANY PARTICULAR BRAND OF The emission standards may be satisfied by hav- REPLACEMENT PARTS AND THE OWNER MAY ELECT ing the vehicle inspected periodically and by fol- TO USE NON-GENUINE NISSAN PARTS FOR lowing the requirements outlined in the Emission REPLACEMENT PURPOSES. Control System Maintenance Schedules in your The use of replacement parts which are not equiv- Owner’s Manual. alent to genuine Nissan parts may reduce the effectiveness of the emission control system. Therefore, if it becomes necessary to use other than genuine Nissan parts, the owner should assure himself that such parts are warranted by their manufacturer to be equivalent in quality to genuine Nissan parts. 15
  18. 18. SEAT BELT LIMITED WARRANTY WHO IS THE WARRANTOR WHAT IS NOT COVERED LIMITATION OF WARRANTIES AND OTHER NISSAN* warrants all parts of your 2010 Infiniti • Damage or failure due to misuse, alteration, WARRANTY TERMS AND STATE LAW RIGHTS vehicle seat belt system supplied by Nissan. accident or collision damage. (Proper use is *NISSAN indicates Nissan North America, Inc., P.O. Box outlined in your Owner’s Manual.) EXTRA EXPENSES - LIMITATIONS OF 685003, Franklin, Tennessee 37068-5003 which distributes • Color fading, spotting or other cosmetic items DAMAGES Infiniti vehicles in the United States. when the belt is otherwise functioning proper- THIS WARRANTY DOES NOT COVER INCIDEN- WHAT IS COVERED AND FOR HOW LONG TAL OR CONSEQUENTIAL DAMAGES SUCH ly. This warranty covers any seat belt or related com- AS LOSS OF THE USE OF THE VEHICLE, • Airbags and related electronic control systems ponent, supplied by Nissan for use on Infiniti vehi- INCONVENIENCE OR COMMERCIAL LOSS. which are covered by the Powertrain Warranty. cles, that fails to function properly during normal ANY IMPLIED WARRANTY OF MERCHANTABILITY use within ten (10) years of the date the vehicle is OBTAINING WARRANTY SERVICE AND FITNESS FOR A PARTICULAR PURPOSE delivered to the first retail buyer or put into serv- You must take the vehicle to an authorized Infiniti SHALL BE LIMITED TO THE DURATION OF THIS ice, whichever is earlier. Warranty repairs are free dealer in the United States or Canada during regu- WRITTEN WARRANTY. of charge for parts and labor. lar business hours at your expense in order to Some states do not allow the exclusion or lim- obtain warranty service. The names and addresses itation of incidental or consequential damages of authorized Infiniti dealers are listed in tele- or limitations on how long an implied warranty phone directories. lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. 16
  19. 19. LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES1 WHAT IS COVERED sories installed in an Infiniti vehicle while the vehi- LIMITATION OF WARRANTIES AND OTHER Nissan* warrants to correct defects in materials or cle is covered by a Nissan warranty, which would WARRANTY TERMS AND STATE LAW RIGHTS workmanship in all genuine Nissan replacement have covered the part had it been installed in the parts, and Genuine Infiniti accessories, distrib- vehicle at manufacture will not end before the end EXTRA EXPENSES - LIMITATIONS OF DAM- uted by Nissan North America in the United States, of that warranty. AGES. installed and used on Infiniti (if an appropriate use This warranty does not cover incidental or con- REPLACEMENT AUDIO COMPONENTS and application of the part or accessory) vehicles sequential damages such as loss of the use of A replacement Radio, Tape Deck, Amplifier, the vehicle, inconvenience or commercial loss. only, except as described under the caption below, Navigation, Bluetooth, control unit, or Compact “WHAT IS NOT COVERED.” ANY IMPLIED WARRANTY OF MERCHANTABILITY Disc Player/Auto Changer supplied by Nissan is AND FITNESS FOR A PARTICULAR PURPOSE This warranty covers any repairs needed to correct covered for 12 months from the time of installation SHALL BE LIMITED TO THE DURATION OF THIS defects in materials or workmanship. Bedliners or the balance of the Basic Vehicle Warranty as it WRITTEN WARRANTY. will be repaired to commercially accepted stan- applies to audio components, whichever is Some states do not allow the exclusion or lim- dards subject to the conditions and limitations greater. itation of incidental or consequential damages listed in “WHAT IS NOT COVERED.” or limitations on how long an implied warran- ty lasts, so the above limitations or exclusions * Nissan indicates Nissan North American, Inc., may not apply to you. This warranty gives you P.O. Box 685003, Franklin, Tennessee 37068-5003 specific legal rights, and you may also have which distributes and provides consumer services other rights, which vary from state to state. for Infiniti vehicles in the United States. Nissan does not authorize any person to create HOW LONG IS THE WARRANTY for it any other warranty, obligation or liability Except for replacement audio components, this in connection with this vehicle. warranty is for 12 months or 12,000 miles from the date of installation or purchase, whichever is earlier. However, the warranty on Genuine Nissan replacement parts, and Genuine Infiniti acces- (cont’d next page for “What’s Not Covered”.) 1 The actual warranty is provided with the product purchased and should be read carefully. 17
  20. 20. LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS AND GENUINE INFINITI ACCESSORIES WHAT IS NOT COVERED • Lack of performance of required mainte- Canada at your expense with proof of purchase This warranty does not cover: nance services as outlined in your (parts invoice or service repair order from an 1. Tires or batteries. These items are covered by OWNER'S MANUAL. authorized Infiniti dealer). The names and separate warranties. • Use of improper or dirty fuel, fluids or lubri- addresses of authorized Infiniti dealers are listed 2. Nissan Motorsports and NISMO R-tune parts, cants. in telephone directories. including NISMO Legacy parts are sold “AS IS” • Normal wear and tear, including dings, You must also pay for labor charges to remove and without warranties, express or implied unless dents, chips, or scratches. replace the part or accessory if it was not original- expressly prohibited from doing so by applica- 5. Salvage Title. This warranty does not cover ly installed on your vehicle by an authorized ble law, in which case the warranty provided is damage, failures or corrosion to any Nissan Infiniti dealer. the minimum required by law. replacement part, Genuine NISMO S-Tune Part, 3. Normal maintenance service and parts or Genuine Nissan or Infiniti Accessory, WHAT NISSAN WILL DO replacement as outlined in the maintenance installed in the vehicle, if the vehicle is issued If the part or accessory to be repaired was origi- schedule of your OWNER'S MANUAL. a “salvage” or similar title including, but not nally installed by an authorized Infiniti dealer, it 4. Damage or failures of parts resulting from: limited to junk, scrap, rebuilt, or flooded titles, will be removed and reinstalled after repair at no • Misuse (your OWNER'S MANUAL is your under any state’s law. (This exclusion does not charge for parts and labor. If the part or accessory guide to proper use). extend to new Genuine Nissan replacement was not installed by an authorized Infiniti dealer, • Accident, theft, fire, driving through water parts, NISMO S-tune parts or Genuine Nissan the part or accessory will be repaired or exchanged resulting in engine water ingestion. or Infiniti accessories, installed in an Infiniti only. Any needed parts replacement or exchange • Chemical fallout, tree sap, salt, sand, hail, vehicle after the issuance of a “salvage” or will be made using new or remanufactured parts at flood or other environmental conditions. similar title.) Nissan's option. • Modification or improper repair of the part WHAT YOU MUST DO or of the vehicle in which the part is In order to obtain warranty service you must deliv- installed. er the warranted part or accessory, or the vehicles, • Use of parts not equivalent in quality or on which the part or accessory is installed, to an design to parts supplied by Nissan. authorized Infiniti dealer in the United States or 18
  21. 21. SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1 NISSAN2 warrants to the Original Repairing Vehicle 2. Environmental conditions, such as hail, light- LIMITATION OF WARRANTIES AND OTHER Owner and subsequent owners of the vehicle that ning, or acid rain. WARRANTY TERMS AND STATE LAW RIGHTS Infiniti will either repair or replace the Genuine 3. Vehicle neglect, abuse, or use of the vehicle for Infiniti Outer Sheet Metal Replacement Panels you unintended purposes. EXTRA EXPENSES - LIMITATIONS OF DAM- install or have installed on your Infiniti vehicle 4. Stone chips, scratches, or other paint damage AGES should the purchased panels develop inside out that lead to surface rust damage. This warranty does not cover incidental or con- rust-through corrosion perforation. Replacement 5. Cleaning and polishing chemicals, and sol- sequential damages such as loss of the use of sheet metal panels must be installed on vehicles vents, including improper undercoating, or the vehicle, inconvenience or commercial loss. owned and operated in the United States and other rust prevention materials. ANY IMPLIED WARRANTY OF MERCHANTABILITY Canada. AND FITNESS FOR A PARTICULAR PURPOSE TO OBTAIN WARRANTY SERVICE SHALL BE LIMITED TO THE DURATION OF THIS Nissan warrants that the replacement and refinish- The repair may be completed at an authorized WRITTEN WARRANTY. ing of panels will be carried out at no cost subject Infiniti dealer collision repair shop or an inde- Some states do not allow the exclusion or limitation of to the limitations and exclusions listed below. incidental or consequential damages or limitations on pendent collision repair shop that will install how long an implied warranty lasts, so the above limita- Nissan will pay for the cost of the repair, including Genuine Infiniti replacement parts. Whether an tions or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have parts, labor, paint, and supplies necessary to Infiniti dealer collision repair shop or independent other rights which vary from state to state. repair or replace the panels. collision repair shop completes the repair, only Nissan does not authorize any person to create for it any authorized Infiniti personnel can approve a repair other warranty, obligation or liability in connection with EXCLUSIONS this vehicle. or replacement under the warranty. This warranty becomes void when damage results The purchaser must present the warranty form, from: original receipts and/or work orders to an Infiniti 1. Accident, collision, faulty installation, or any dealer in order to invoke this warranty. The dealer alteration to the panel, panels, or vehicle that will then authorize the replacement of the panels could be reasonably expected to affect the per- at an Infiniti dealer's collision repair shop, or an formance of the covered panel. independent collision repair shop. 1 The actual warranty is provided with the product purchased and should be read carefully. 2 For purposes of this warranty, “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 which distributes Infiniti vehicles in the United States. 19
  22. 22. REPLACEMENT BATTERY LIMITED WARRANTY WHAT IS COVERED? WHAT IS NOT COVERED? Genuine INFINITI battery installed in the vehicle Nissan* warrants your Genuine Infiniti This warranty does not cover: after the issuance of a “salvage” or similar Replacement Battery as described below except as 1. Damage or failure resulting from: title). stated under “What is not covered?” • Accident, theft, fire, or freezing. WHAT YOU MUST DO This warranty covers defects in materials and • Misuse of the battery or vehicle in which it In order to obtain warranty service, you must deliv- workmanship. is installed, including the use in applica- er the warranted battery or the vehicle in which the tions for which the battery was not battery is installed to an authorized Infiniti dealer HOW LONG IS THE WARRANTY AND WHAT designed. Proper use is described in the NISSAN WILL DO in the U.S. or Canada at your expense, with proof vehicle’s Owner’s Manual. of purchase (parts invoice or service repair order NISSAN will replace your battery without charge if • Improper installation or battery charging. it becomes unserviceable within the first 24 from an authorized Infiniti dealer). The names and • Vehicle electrical malfunctions not covered addresses of authorized Infiniti dealers are listed months of service. by your New Vehicle Limited Warranty. in telephone directories or Infiniti.com. If the battery becomes unserviceable after 24 • Modification or improper repair of the vehi- months of use, NISSAN will provide a replacement cle or a part of the vehicle If the “pro-rata adjustment” applies, you must pay battery at a reduced price, charging only for the • Use of parts not equivalent in quality or for the portion of the 84 month warrantable life portion of the life of the battery actually used. This design to parts supplied by INFINITI or that you actually used. The amount you pay is com- is called a “pro-rata adjustment”. NISSAN will pay NISSAN. puted in two steps. First, the customer pay per- for all labor charges in replacing the battery if it • Environmental conditions, including, but centage is determined from the chart shown below was originally installed by an authorized INFINITI not limited to flood, and salt spray or salt based upon the months of actual battery service. or NISSAN dealer. water. Months Customer Pay 2. Normal maintenance service and recharging of In Service Percentage This warranty and the “pro-rata adjustment” end discharged batteries. 0-24 0% 84 months after the date of the battery’s purchase 3. Batteries in service more than 84 months. 25-32 25% or installation, whichever is earlier. 4. Salvage Title. This warranty does not cover 33-50 50% damage, failure, or corrosion to any Genuine 51-84 75% INFINITI battery installed in the vehicle, if the Second, the current suggested retail price of the vehicle is issued a “salvage” or similar title new battery is multiplied by the customer pay per- unless state law expressly states otherwise. centage. For example, should the battery fail after (This exclusion does not extend to a new 20
  23. 23. REPLACEMENT BATTERY LIMITED WARRANTY 40 months of service you would pay 50% of the LIMITATION OF WARRANTIES AND OTHER suggested retail price of the new battery. WARRANTY TERMS AND STATE LAW RIGHTS You must also pay for the labor charge to remove EXTRA EXPENSES - LIMITATIONS OF DAM- and replace the battery if it was not originally AGES. This warranty does not cover inci- installed in your vehicle by an authorized INFINITI dental or consequential damages such as, or NISSAN dealer. but not limited to, loss of wages or loss of use of the vehicle, inconvenience, or com- mercial loss. ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. * “Nissan” indicates Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee 37068-5003 which distributes Infiniti vehicles and provides related consumer services in the United States of America. 21

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