Health Care Napkin 1

Dan Roam
Dan RoamBusiness visualization consultant and author
2009 © Digital Roam Inc.

Dan Roam                dan@danroam.com   www.thebackofthenapkin.com
Napkin #1
Health care in America is a business
governed by a simple equation:




   I get sick.   My Doc fixes me.   My Doc gets paid.
                                                        3
In the last several years there’s been a shift
in the equation:




     Insurance jumped in between me and my doctor.
  Insurance now rations my treatment and health costs.
                                                         4
That happened because health care is
really two different businesses:




There’s the business      … and then there’s
of providing health…      the business of
                          providing payment.
                                               5
I’m in the middle.




             Me, my health, and my money
         sit in between these two businesses.
                                                6
When I’m healthy, insurance loves me:




          I pay premiums that insurance collects, and
          they don’t have to pay anything back.
                                                        7
When I’m sick, providers love me:




 Through my insurance, I pay Doctors, hospitals,
 and pharma for their products and services.
                                                   8
These two businesses hate each other.




   (Ultimately, I’m the only source of money for both.)

                                                          9
They have conflicting interests and fight
over my money. (It’s a zero-sum game.)




Providers like to prescribe   Insurers charge more
new and expensive             (and allow less) to keep
treatments to keep money      money flowing in.
flowing in.
                                                         10
As the providers and insurers fight, my
costs keep going up. (Bankrupting me and my employer.*)




         I’m the only one adding money INTO the
                equation, so I get squeezed.      *more on this later.

                                                                         11
Now government steps into the picture:




                                Government is
                           worried: people and
                           businesses are both
                                 too squeezed.
                                                 12
Government thinks most of the changes
are on the insurance side:




                  Almost all legislation being debated
           impacts the insurance side of the equation.
                                                         13
Next napkin:



  What health care
reform is really about.

(It isn’t health care.)
                          14
1 of 14

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Health Care Napkin 1

  • 1. 2009 © Digital Roam Inc. Dan Roam dan@danroam.com www.thebackofthenapkin.com
  • 3. Health care in America is a business governed by a simple equation: I get sick. My Doc fixes me. My Doc gets paid. 3
  • 4. In the last several years there’s been a shift in the equation: Insurance jumped in between me and my doctor. Insurance now rations my treatment and health costs. 4
  • 5. That happened because health care is really two different businesses: There’s the business … and then there’s of providing health… the business of providing payment. 5
  • 6. I’m in the middle. Me, my health, and my money sit in between these two businesses. 6
  • 7. When I’m healthy, insurance loves me: I pay premiums that insurance collects, and they don’t have to pay anything back. 7
  • 8. When I’m sick, providers love me: Through my insurance, I pay Doctors, hospitals, and pharma for their products and services. 8
  • 9. These two businesses hate each other. (Ultimately, I’m the only source of money for both.) 9
  • 10. They have conflicting interests and fight over my money. (It’s a zero-sum game.) Providers like to prescribe Insurers charge more new and expensive (and allow less) to keep treatments to keep money money flowing in. flowing in. 10
  • 11. As the providers and insurers fight, my costs keep going up. (Bankrupting me and my employer.*) I’m the only one adding money INTO the equation, so I get squeezed. *more on this later. 11
  • 12. Now government steps into the picture: Government is worried: people and businesses are both too squeezed. 12
  • 13. Government thinks most of the changes are on the insurance side: Almost all legislation being debated impacts the insurance side of the equation. 13
  • 14. Next napkin: What health care reform is really about. (It isn’t health care.) 14