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4 pillars of Google’s day to-day workflow

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This is used in a presentation to the vmfive team for their internal training.

這是我在 VMFive 公司對全公司員工演講使用的簡報。

Published in: Leadership & Management
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4 pillars of Google’s day to-day workflow

  1. 1. 4 Pillars of Google’s Day-to-Day Workflow Danny Lin © Danny Lin, 2015. All rights reserved. For VMFive.
  2. 2. Agenda • Getting Things Done • Snippet • OKR • Meetings • Collaboration © your company name. All rights reserved. For VMFive.
  3. 3. About Danny © your company name. All rights reserved. For VMFive. • 興趣廣泛,做過很多奇怪的事 • 電影編劇、專欄作家 • 產品經理、行銷、公關 • 但我的本科是 Computer Science • 待過很多公司 • 系統整合、卡通公司、大型主機 • Yahoo!, Google, Plurk, 遊戲公司 • 充滿好奇心、喜歡觀察
  4. 4. Getting Things Done. • 工作流程 • 良好工作流程及習慣的重要性~我的經驗 • 建立你每天的 to-do list. • 時間管理 • 管理好你的行事曆 • 找出每天最有效率的時段 © your company name. All rights reserved. For VMFive.
  5. 5. Work Smart, not work Hard © your company name. All rights reserved. For VMFive.
  6. 6. Snippet • 什麼是 Snippet? © your company name. All rights reserved. For VMFive. Reference: http://dannyimages.com/2012/06/05/2106-smart-working-with-snippets/ [This Week] 1. Action Item 1: goal, target date, expected outcome. 2. Action Item 2: goal, target date, expected outcome. 3. Action Item 3: goal, target date, expected outcome. [Next Week] 1. Expected Item 1: goal, target date, expected outcome. 2. Expected Item 2: goal, target date, expected outcome, self-learning. 3. Expected Item 3: goal, target date, expected outcome, study.
  7. 7. Snippet 的延伸應用… © your company name. All rights reserved. For VMFive. [Need Help With] 1. Need A’s support with getting XXX done by DDD. 2. Waiting for B’s implementation of YYY expected to be done by DDD. 3. Will be meeting with C, D and E for launch plan. 跨部門協調…
  8. 8. [This Week] 1. Action Item1: XXX Status: [Green] blah blah 2. Action Item 2: YYY Status: [Yellow] blah blah blah 3. Action Item 3: ZZZ Status: [Red] blah blah [Need Help With] 1. Need A’s support with getting XXX done by DDD. 2. Waiting for B’s implementation of YYY expected to be done by DDD. 3. Will be meeting with C, D and E for launch plan. [Next Week] 1. Expected Item 1: goal, target date, expected outcome. 2. Expected Item 2: goal, target date, expected outcome, self-learning. 3. Expected Item 3: goal, target date, expected outcome, study. © your company name. All rights reserved. For VMFive. Snippet可以自行變通
  9. 9. 4 Secrets of Snippet Itemize Concrete Daily Doable © Danny Lin, 2015. All rights reserved. For VMFive.
  10. 10. Snippet is To-do list To-do list =action items ≠ memo © your company name. All rights reserved. For VMFive.
  11. 11. OKR Objectives & Key Results © Danny Lin, 2015. All rights reserved. For VMFive.
  12. 12. © Danny Lin, 2015. All rights reserved. For VMFive. Photo: goldentime @ flickr, CC license OKR 就是划龍舟
  13. 13. © Danny Lin, 2015. All rights reserved. For VMFive. Objectives: • ambitious • qualitative • time bound • actionable by the team Key Results: • measurable and quantifiable • make the objective achievable • lead to objective grading • difficult, but not impossible Ref: http://www.zhihu.com/question/22471467/answer/21483227 http://www.zhihu.com/question/22478049/answer/21493466
  14. 14. Some facts about why it failed. © Danny Lin, 2015. All rights reserved. For VMFive. 14% 58% 13% 47% 瞭解公司的策略跟方向 主管清楚溝通目標與目的 覺得很投入自己的工作 滿意公司管理績效的方式
  15. 15. © Danny Lin, 2015. All rights reserved. For VMFive. Mission & Vision Objective Objective Objective Objective Key Result Key ResultKey Result Snippets Snippets Snippets Where? How?
  16. 16. The OKR Ladder © your company name. All rights reserved. For VMFive. High Level Company Goal DIRECTIONAL Division Goal & Action Items STRATEGIC Departmental Goal & Action Items ACHIEVABLES Personal Goal & Action Items TO-DO LISTS
  17. 17. © Danny Lin, 2015. All rights reserved. For VMFive. Successful OKR implementation • 大家都相信 OKR = 會推行成功 • 這東西不是用來監督我,是我用來給 我自己壓力,設定突破的目標! • 其他人也這麼認為。 • 每個人天生都有自我管理能力,只是 我們大多數人選擇(習慣)被管理 • 這是團隊合作,是個人目標,也是團 隊目標。
  18. 18. How to set your OKR? © Danny Lin, 2015. All rights reserved. For VMFive. • 變成週期性活動 • 每一季、每年訂定 • 定期檢視及檢討 • 不要貪多 • 最好 3 個 Objectives,每個 Objectives 有 3 – 4 個 Key Results • 最多一季不要超過 5 個 O,每個不要超過 4 個 KR. • 盡量設定具挑戰性的目標 • 使盡吃奶力量,也只能完成 70-80% • Key Results 必須能量化、衡量成效
  19. 19. OKR examples © Danny Lin, 2015. All rights reserved. For VMFive. • Increase revenue by 100% in the next 3 months • Reduce new user churn to less than 5% monthly in a quarter • Enhance search precision by 0.2%
  20. 20. © Danny Lin, 2015. All rights reserved. For VMFive. Meetings “Gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement.”
  21. 21. © Danny Lin, 2015. All rights reserved. For VMFive. Conduct a successful meeting. Before the meeting • Design the meeting purpose. • 確定有開會的必要性 • Set a clear agenda • 設定明確的議題 • Prepare “prereads” • 開會前先將書面資料寄出給會議成員 • Invite only necessary participants • 每一個人開會都是成本,不邀請只是列席者 • Review action items from last week • 整理先前結論及執行成效
  22. 22. © Danny Lin, 2015. All rights reserved. For VMFive. Conduct a successful meeting. After the meeting • Share meeting minutes to all participants. • 寄出會議記錄給所有會議參與者 • Share new action items to designate ones • 將會議總結及行動方案,週知所有會議參與者
  23. 23. © Danny Lin, 2015. All rights reserved. For VMFive. Some tips • Do one-on-one meetings frequently. • 不浪費不相關人的時間 • 聯繫感情,拉近彼此距離 • 會議可以頻繁,但時間很短 • Be short. • 會議以 5分鐘為單位,盡量不超過 30 分鐘 • Do it only when necessary • 必要時才開會,平常增加溝通可以增加默契, 減少開會浪費時間
  24. 24. © Danny Lin, 2015. All rights reserved. For VMFive. 這是我在 Google 最後一週的行事曆
  25. 25. © Danny Lin, 2015. All rights reserved. For VMFive. Collaboration 團隊合作
  26. 26. © Danny Lin, 2015. All rights reserved. For VMFive. • #1: Embrace differences. • 每個人都有其獨特面向的觀察跟意見 • 擁抱差異 • #2: Encourage “casual collisions.” • 鼓勵員工建立工作以外的碰撞機會 • 增加彼此互信與瞭解 • #3: Promote employee engagement. • 鼓勵非正式討論、腦力激盪 • 鼓勵員工建立工作以外關係,不一定討論工作 • #4: Keep the door open. • 保持開放心態,這是 open source 時代 • 扁平化溝通,每個人都是創辦人,沒有人是老闆 Lessons learned on collaboration
  27. 27. © Danny Lin, 2015. All rights reserved. For VMFive.
  28. 28. © Danny Lin, 2015. All rights reserved. For VMFive. Questions? Email: danny@dannylin.net Facebook: http://fb.com/facedannylin

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