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2018-06-16 dot#1 pr slides and notes

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An outline of the Public Relations Manager role and the nature of PR within District 71 of Toastmasters International. Delivered at District Officer Training June 16 & 17 2018

Published in: Education
  • I have always found that the biggest challenge is to get enough people joining to replace wastage, but not too many otherwise the programme cannot cope with the number of 'new' speakers, experienced members get disillusioned as there is no space for them to speak on the programme and leave then suddenly you only have first year people and the club lacks strength in depth. A difficult balancing act for the VPPR.
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  • Thanks Daniel - this is very useful - very pleased to have it. I found the link via your Twitter & #wearetoastmasters hashtag
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2018-06-16 dot#1 pr slides and notes

  1. 1. 68
  2. 2. TI explicitly excludes paid for advertising form the responsibilities of both club Vice President's of PR and the District's PR Manager. In the club paid for advertising can be commissioned by the President and Executive committee and at the District Level it falls under the Club Growth Director's portfolio. 69
  3. 3. Never underestimate our Brand Promise and reputation. Every act of PR helps our publics more clearly understand our promise and that it is 24 carat! "The Rule of Seven is an old marketing adage. It says that a prospect needs to see or hear your marketing message at least seven times before they take action and buy from you." We have to compete against noise to get our brand out, such as likes of the official guild of Toastmasters (Red Coats) and wine tasters, etc. In the face of that It is tempting to back pedal on our brand and try to reinterpret who we are. However, if we back pedal the brand we end up with a cacophony of interpretations which overall make it far harder for the public to get a clear impression let alone a 24 carat one. 70
  4. 4. In Portlaoise we heard a story of a young lady who had to go to court to testify. At first she was terrified, but then turned to her Toastmasters and realized with preparation she could anticipate the questions and prepare table topics with beginning, main points, and conclusion. The result was that she was commented in court for the quality of her testimony. Club Mission. We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth. Our Brand Promise is clearly True 71
  5. 5. Taking the previous example of a Toastmaster preparing to give testimony in court we can see a bigger picture of the heavy reliance of the legal system on communication skills. We can also see the fragile human side of the nerves involved. Our Brand Promise dealt with both by improving the communication and the self-belief. By grounding our PR in the Brand promise we get closer to 24 carat in the eyes of the public. 72
  6. 6. Try signing out of your Facebook and other Social media and search for them in those. This will get you into the shoes of a member of the public. A closed or even secret Facebook page or group maybe great internal communications for that club, but it is of doubtful value as public relations. 73
  7. 7. 74
  8. 8. Your Tips 1) Word of mouth: Spot opportunities to start conversations about the benefit of Toastmasters. Wearing a pin badge can be a great conversation starter. Have a few copies of the Toastmasters Magazine with club contact details to hand. Talk to everyone you meet in every situation. Have an elevator pitch prepared, but tailor it. Follow up on them. Pitfall message inconsistency 2) Social media: Have one clear point of contact and management across platforms, leverage the same content and have linkages across platforms [One of the pitfalls of Social Media is we like and follow those closest to our own tastes and interests which is Homophilly https://www.nytimes.com/2006/12/10/magazine/10Section2a.t-4.html and that turns social media into an echo chamber or mirror and the Facebook algorithms will accentuate it as well]. If your members don’t socialize your articles by shares, likes, tags, comments they will not reach many people so don’t become over reliant on Facebook and instead strive to ensure a balanced PR portfolio. 3) Websites: Keep them update. Use blogging for news. Keep contact details up to date. Allow guests to contact you via website and contact them back. Make the website efficiently searchable. Cross link content and include blogs, pictures, videos. Have appropriate person in charge and use team work. 4) Local Press: short 200 word articles, leverage it from the narrative write ups from club meetings, target your readership, offer a series of educational articles 5) Printed PR materials: Posters and business cards more effective than flyers, flyers are everywhere, distribute posters to takeaways, supermarkets, make sure the business cards also include a strong message eg 'take the fear out of public speaking" as well as contact info 75
  9. 9. 6) Outreach: Media interviews are good but have a strong human interest story to tell and you need to contact producers and program researchers. Community radio with phone-ins can be very effective. Youth leadership program has provide excellent PR. Local colleges and fresher's fairs can be very good opportunities for a presentation or PR stall. Invite a local dignitary eg mayor to your club. Pitfall know your audience and avoid choosing the wrong one and wasting time 75
  10. 10. See http://d71toastmasters.org/pr-incentives/ These are under review, but also have no authority until, you, the District Executive Council Meet on 8th September to approve the budget. 76
  11. 11. Brand portal https://www.toastmasters.org/resources/logos-images-and-templates Magazine https://www.toastmasters.org/magazine Submissions https://www.toastmasters.org/magazine/submissions http://d71toastmasters.org/pr-incentives/ http://d71toastmasters.org/press-room/ PHOTOGRAPHY TIPS http://www.district59.org/how-to-photograph-at-a-toastmasters- event-tips-from-a-professional/ TI Moderated discussion Forums https://www.facebook.com/groups/ToastmastersInternationalMembers/ https://www.linkedin.com/groups/98449 77
  12. 12. Poor internal communication leads to confusion, anger, alienation, and disengagement. In a voluntary organization we need to cultivate goodwill and buy in from our stakeholders and team members and not brass them off. It will take more than one iteration to define your teams operating principles and communication preferences. It take proactive reflection and feedback to optimize this. In a voluntary team there will always be some who for whatever reason are not that in to it and not that on top of it. The challenge is to keep them onside whilst ensuring they don't hold the team back. 78
  13. 13. 79
  14. 14. 80
  15. 15. https://www.toastmasters.org/footer/faq/Brand 81
  16. 16. https://www.toastmasters.org/resources/club-officer-training-vppr https://www.toastmasters.org/leadership-central/club-officer-tools/club-officer- roles/public-relations 82

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