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GENERA
Consensus for Global Development
GENERA

Subject:
Conflict Management

Consensus for Global Development
Presentation addressed to :
Business Advanced Class...
GENERA

DEFINITIONS
“Conflict is a phenomenon of human
creation, located naturally in relationships.
Transforms the events...
GENERA

DEFINITIONS
“Conflict transformation is to envision and
respond to the ebb and flow of social
conflict as life-giv...
GENERA

TYPES OF CONFLICT
Interpersonal, Intrapersonal, Intergroup
or Intragroup.

SOURCES OF CONFLICT
Economic, Power, Va...
GENERA

A DISPUTE IS NEVER ABOUT WHAT IT
IS ABOUT…
The Facts
The Law(s)
The Positions
Misunderstandings
Perceptions
Emotio...
GENERA

CONFLICT MANAGEMENT STYLES

management styles

..........................
GENERA

THE DIAGNOSIS OF CONFLICT

diagnosis

..........................
GENERA

THE DIAGNOSIS OF CONFLICT

diagnosis

..........................
GENERA

ALTERNATIVE DISPUTE RESOLUTION
METHODS

adr methods

..........................
GENERA

SCHOOLS OF THOUGHT
Conflict management – approach is to end conflicts
through different diplomatic initiatives. (P...
GENERA

QUOTATIONS
“Peace is not an absence of war, it is a virtue, a state
of mind, a disposition for
benevolence, confid...
GENERA

RECOMMENDED BIBLIOGRAPHY
Robert A. Baruch Bush and Joseph P. Folger. “The Promise of Mediation:
Responding to Conf...
Society would be better if instead of focusing
on leading the life of others, every one of us
endeavors more to lead their...
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ALTERNATIVE DISPUTE MANAGEMENT

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ALTERNATIVE DISPUTE MANAGEMENT

  1. 1. GENERA Consensus for Global Development
  2. 2. GENERA Subject: Conflict Management Consensus for Global Development Presentation addressed to : Business Advanced Class 19 th February 2014
  3. 3. GENERA DEFINITIONS “Conflict is a phenomenon of human creation, located naturally in relationships. Transforms the events, relationships and the creators themselves. It is a necessary element in the construction and reconstruction of the human transforming organizational and social realities” John Paul Lederach definitions .. . . . . . . . . . . . . . . . . . . . . . . . .
  4. 4. GENERA DEFINITIONS “Conflict transformation is to envision and respond to the ebb and flow of social conflict as life-giving opportunities for creating constructive change processes that reduce violence, increase justice in direct interaction and social structures, and respond to real-life problems in human relationships.” John Paul Lederach definitions .. . . . . . . . . . . . . . . . . . . . . . . . .
  5. 5. GENERA TYPES OF CONFLICT Interpersonal, Intrapersonal, Intergroup or Intragroup. SOURCES OF CONFLICT Economic, Power, Values, Resources, Relationship, Data, Structural, ... types & sources ..........................
  6. 6. GENERA A DISPUTE IS NEVER ABOUT WHAT IT IS ABOUT… The Facts The Law(s) The Positions Misunderstandings Perceptions Emotions Interests Concerns Feelings Beliefs Values Needs Fears causes ..........................
  7. 7. GENERA CONFLICT MANAGEMENT STYLES management styles ..........................
  8. 8. GENERA THE DIAGNOSIS OF CONFLICT diagnosis ..........................
  9. 9. GENERA THE DIAGNOSIS OF CONFLICT diagnosis ..........................
  10. 10. GENERA ALTERNATIVE DISPUTE RESOLUTION METHODS adr methods ..........................
  11. 11. GENERA SCHOOLS OF THOUGHT Conflict management – approach is to end conflicts through different diplomatic initiatives. (Paffenholz) Conflict resolution – approach is to solve the underlying causes of conflict and rebuild destroyed relationships between the parties. (Fisher - Kelman) Complementary– focuses on the possible congruence between the 2 above mentioned schools. (Diamond & Mc Donald) Conflict transformation – focuses on transformation of deep-rooted conflicts into peaceful ones, based on a different understanding of peacebuilding. (Lederach) Alternative discourse of peacebuilding – points to the need to refocus on the everyday peace of ordinary people. (Bendaña – Richmond – Featherstone – MacGinty) acció ..........................
  12. 12. GENERA QUOTATIONS “Peace is not an absence of war, it is a virtue, a state of mind, a disposition for benevolence, confidence, justice.” Baruch Spinoza Dutch Jewish philosopher (1632 - 1677) “In dwelling, live close to the ground. In thinking, keep to the simple. In conflict, be fair and generous. In governing, don't try to control. In work, do what you enjoy. In family life, be completely present.” Laozi, Tao Te Ching valors ..........................
  13. 13. GENERA RECOMMENDED BIBLIOGRAPHY Robert A. Baruch Bush and Joseph P. Folger. “The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition”. Jossey-Bass Publishers, San Francisco 1994 Lawrence E. Susskind, Sarah McKearnen, Jennifer Thomas-Lamar “The Consensus Building Handbook. A Comprehensive Guide to Reaching Agreement.” The Consensus Building Institute. Massachusetts Institute of Technology. SAGE Publications, Inc 1999. públics objectiu ..........................
  14. 14. Society would be better if instead of focusing on leading the life of others, every one of us endeavors more to lead their own life and learns to be the best version of ourselves. Thank you for your attention. Design : democraticdesingbcn.com

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