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Why are we doing this?
TLS Continuum How To Guide
Why are we doing this?
 We know we have to know what is going on
 We know we need to get to the root cause
 We know the...
5 Whys in Action: Tools
The head represents the problem
The bones represent the major influences on the process
Each arm h...
5 Whys in Action: Tools
Bones represent
Management
Method
People
Metrics
Environment (Natural and Man-made)
Technology
Management People Process
Metrics Technology Material
Six Sigma Methodology- Define Stage Ishikawa Diagram
Each arm has su...
6 Arms of the Fishbone: Management
We are experiencing this problem because management ____________
Ask for total input as...
6 Arms of the Fishbone: Method
We are experiencing this problem because the process____________
Ask for total input as to ...
6 Arms of the Fishbone: People
We are experiencing this problem because people ____________
Ask for total input as to why ...
6 Arms of the Fishbone: Metrics
We are experiencing this problem because metrics____________
Ask for total input as to why...
6 Arms of the Fishbone: Environment
We are experiencing this problem because the workplace ____________
Ask for total inpu...
6 Arms of the Fishbone: Technology
We are experiencing this problem because technology ____________
Ask for total input as...
Why are we doing this?
Ishikawa Fishbone Diagram provides us with an overview of what is wrong
with the system
We begin wi...
Daniel Bloom
SPHR, Six Sigma Black Belt
Chief Executive Officer
Daniel Bloom & Associates, Inc.
PO Box 1233
Largo, FL 3377...
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TLS Continuum How to Guide: Why are We Doing This?

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In order to resolve our organizational problems we need to understand the system. We need to try and determine why we re doing things. The Ishikawa Fishbone tool provides you with that guide.

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TLS Continuum How to Guide: Why are We Doing This?

  1. 1. Why are we doing this? TLS Continuum How To Guide
  2. 2. Why are we doing this?  We know we have to know what is going on  We know we need to get to the root cause  We know the organization requires certain steps  But why are we taking these steps
  3. 3. 5 Whys in Action: Tools The head represents the problem The bones represent the major influences on the process Each arm has sub arms which respond to the question why
  4. 4. 5 Whys in Action: Tools Bones represent Management Method People Metrics Environment (Natural and Man-made) Technology
  5. 5. Management People Process Metrics Technology Material Six Sigma Methodology- Define Stage Ishikawa Diagram Each arm has sub arms which respond to the question why © 2015 Daniel Bloom & Associates, Inc
  6. 6. 6 Arms of the Fishbone: Management We are experiencing this problem because management ____________ Ask for total input as to why management is the problem Question 1: Why are we having an extend time to hire? Question 1: We having an extend time to hire because management is slow to respond to request for candidate feedback Question 3: Why is management slow to respond to request for candidate feedback Question 4: Management is slow to respond because there is too much on the managers desk
  7. 7. 6 Arms of the Fishbone: Method We are experiencing this problem because the process____________ Ask for total input as to why method is the problem Question 1: Why are we having an extend time to hire? Question 2: We having an extend time to hire because the talent management system is to complex Question 3: Why is talent management system too complex? Question 4: The process is slow to respond because there is too redundancy in the system
  8. 8. 6 Arms of the Fishbone: People We are experiencing this problem because people ____________ Ask for total input as to why people is the problem Question 1: Why are we having an extend time to hire? Question 1: We having an extend time to hire because people are slow to meet timeline deadlines Question 3: Why are people slow to respond to timeline deadlines? Question 4: People are slow to respond to deadlines because of miscommunication?
  9. 9. 6 Arms of the Fishbone: Metrics We are experiencing this problem because metrics____________ Ask for total input as to why metrics is the problem Question 1: Why are we having an extend time to hire? Question 1: We having an extend time to hire because we are not using the right metrics to review the time to hire Question 3: Why are we using the wrong metrics? Question 4: We are using the wrong metrics because we don’t knw what we are supposed to be measuring
  10. 10. 6 Arms of the Fishbone: Environment We are experiencing this problem because the workplace ____________ Ask for total input as to why the workplace is the problem Question 1: Why are we having an extend time to hire? Question 1: We having an extend time to hire because the work environment is not designed for efficiency Question 3: Why are we not designed for efficiency Question 4: The environment is slow to respond because there are too many functional silos in place
  11. 11. 6 Arms of the Fishbone: Technology We are experiencing this problem because technology ____________ Ask for total input as to why technology is the problem Question 1: Why are we having an extend time to hire? Question 1: We having an extend time to hire because the application tracking software is not functioning the way it is supposed to Question 3: Why is the applicant tracking system not functioning correctly? Question 4: Applicant tracking system is slow to respond because the software is not up to date
  12. 12. Why are we doing this? Ishikawa Fishbone Diagram provides us with an overview of what is wrong with the system We begin with the problem The we look carefully as to what might be causing the problem at the high level of the 5M’s. The we look carefully why these causes are existing in our organization Preliminary step towards identifying potential solutions to the problem
  13. 13. Daniel Bloom SPHR, Six Sigma Black Belt Chief Executive Officer Daniel Bloom & Associates, Inc. PO Box 1233 Largo, FL 33779 (727) 581-6216 dan@dbaiconsulting.com http://www.dbaiconsulting.com More Information?

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