Social Media Trends Summer 2014

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Social media trends for 2014. Focus on closed / secret social network such as Snapchat. Also changes to the Facebook sortering structure, changes to Facebook reach.

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Social Media Trends Summer 2014

  1. 1. Social Media World Tour http://i.imgur.com/cg489.jpg Facebook & Snapchat Daniel Ord Rasmussen @danielord
  2. 2. I’m Daniel. I’m an analyst at Seismonaut in Aarhus. We work with digital and social media, social business and digital tourism. We’ve done projects with public and private sector companies since 2007. Today I’d like to talk about a few trends in the European market - that might also be relevant around the world. Those trends are changes to Facebook reach and the rise of closed social media.
  3. 3. Where did my reach go?! It’s mostly Facebook http://fc07.deviantart.net/fs7/i/2005/261/0/c/Marvin_the_robot_by_LimeLover.jpg Don’t panic...
  4. 4. Facebook has a problem: There is a finite amount of space in the News Feed for both organic content and paid content.
  5. 5. Something has to go. But what?
  6. 6. Facebook is for people - not businesses. So businesses are the ones to feel the burn.
  7. 7. Kilde: Komfo via Hans Tosti http://www.hanstosti.dk/faa-din-facebook-mojo-tilbage.html 0 7,5 15 22,5 30 August 2013 March 2014 8,33 5,62 11,3 25,2 Fan penetration CTR %
  8. 8. Kilde: Komfo via Hans Tosti http://www.hanstosti.dk/faa-din-facebook-mojo-tilbage.html
  9. 9. http://palloc.com/ios-7-wallpaper-widescreen.html From an index to a magazine?
  10. 10. http://palloc.com/ios-7-wallpaper-widescreen.html
  11. 11. http://palloc.com/ios-7-wallpaper-widescreen.html
  12. 12. Changes to reach + magazine trend = ?
  13. 13. http://palloc.com/ios-7-wallpaper-widescreen.html As a business on Facebook (and on social media), you need to be aware of this! It might mean: • Fewer but better updates • More focussed content • Changes to budgets • Should we really be on Facebook anymore?
  14. 14. http://palloc.com/ios-7-wallpaper-widescreen.html What should you do right now? • Make peace with the fact that reach has changed • Make a decision about your budget • Consider using Facebook differently - have you heard of Dark Posts? It’s split testing for Facebook-updates.
  15. 15. The most important thing is still great content!
  16. 16. “Nine out of ten Egyptians and Tunisians responded to a poll that they used Facebook to organize protests and spread awareness.” http://en.wikipedia.org/wiki/Arab_Spring#Social_media_and_the_Arab_Spring Arab Spring
  17. 17. But let’s be honest - not all the content is great.
  18. 18. http://youtu.be/J---aiyznGQ
  19. 19. Closed Social Media Is it secret? Is it safe?
  20. 20. http://palloc.com/ios-7-wallpaper-widescreen.html You’ve probably heard that “secret social” is all the rage at the moment
  21. 21. http://palloc.com/ios-7-wallpaper-widescreen.html What? A secret or closed social platform is: • Not public • Often between small groups of people • Often used for small, sporadic content Examples are Snapchat, Whatsapp, Telegram, Kik, Tango, Line...
  22. 22. http://palloc.com/ios-7-wallpaper-widescreen.html Why?
  23. 23. http://palloc.com/ios-7-wallpaper-widescreen.htmlhttps://www.flickr.com/photos/darwinbell/521865587 1. I don’t want the web remembering everything
  24. 24. http://palloc.com/ios-7-wallpaper-widescreen.htmlhttps://www.flickr.com/photos/vatne/264871828 2. I don’t want to talk to everyone at once
  25. 25. http://palloc.com/ios-7-wallpaper-widescreen.htmlhttps://www.flickr.com/photos/61929486@N06/5635487399 3. I don’t want to pay for text messages
  26. 26. http://palloc.com/ios-7-wallpaper-widescreen.html 4. I don’t want the NSA listening in https://www.flickr.com/photos/nolifebeforecoffee/124659356/
  27. 27. http://palloc.com/ios-7-wallpaper-widescreen.html Why? Probably one of three reasons: 1.I don’t want the web to remember everything 2.I don’t want to talk to everyone at once 3.I don’t want to pay for text messages 4.I don’t want the NSA to listen in
  28. 28. http://palloc.com/ios-7-wallpaper-widescreen.html Let’s look at Snapchat
  29. 29. http://palloc.com/ios-7-wallpaper-widescreen.html
  30. 30. http://palloc.com/ios-7-wallpaper-widescreen.html Før timen Første pause Frokostpause A young platform - for now This slide is based on an ask- around by Lasse From of DR and #140Tegn
  31. 31. http://palloc.com/ios-7-wallpaper-widescreen.html
  32. 32. http://palloc.com/ios-7-wallpaper-widescreen.html What is Snapchat? • Send pictures (snaps) with writing and drawings to friends. • Once the message has been seen, it deletes - forever. • Also has “Stories” - public messages that last for 24 hours • Currently mostly 13 - 25 y.o.’s Source: http://www.socialmediaexaminer.com/snapchat-for-business/
  33. 33. http://palloc.com/ios-7-wallpaper-widescreen.html What about business? • Direct channel to users - feels like a personal message • Good for teasers • A very engaged audience - high opening rate (more on that in a bit) • Casual messages seem to work best - rough graphics are better Source: http://www.socialmediaexaminer.com/snapchat-for-business/
  34. 34. http://palloc.com/ios-7-wallpaper-widescreen.html PlayStationDK Source: Lasse From, #140Tegn, Facebook Group Snapchat ERFA • Opening rate: 90 % • Completion rate: 92 %
  35. 35. http://palloc.com/ios-7-wallpaper-widescreen.html Are any Danish companies on yet? • northside_dk • tv2zulu • spotfestival • playstationdk • drmamaradio • drp3radio • dr-ultra • pepsimaxdanmark • skagensmuseum • spejderdk (Det Danske Spejderkorps) • unisportlife ... Source: Lasse From, #140Tegn, Facebook Group Snapchat ERFA
  36. 36. Case: P3 Host of morning show snaps his day.
  37. 37. http://palloc.com/ios-7-wallpaper-widescreen.html Key Points from DR P3 • Access to a platform where young people are - traditionally an unloyal and fleeting group • High opening rate - very important • Timing: FB & Twitter peak in the evening - Snapchat peaks at different times during the day, school hours and after school. Age + timing + opening rate Currently about 2500 “friends” Source: Interview with Lasse From, DR and #140Tegn
  38. 38. http://palloc.com/ios-7-wallpaper-widescreen.html Snapchat Challenges • Time if using one-to-one messages • Lack of business features • Lack of statistics • Flaky app, slightly unsure future
  39. 39. http://palloc.com/ios-7-wallpaper-widescreen.html “It's not how many followers you have, it's how many care. It's not width, it's depth. It's not how many impressions you get, it's how much attention you get.” - Vaynerchuck Source: https://www.linkedin.com/today/post/article/20131211160622-13333827-gary-vaynerchuck-snapchat-is-the-most-valuable-marketing-tool-right-now Image: https://www.flickr.com/photos/blucier/5548813448
  40. 40. http://palloc.com/ios-7-wallpaper-widescreen.html Thanks! Questions? Let’s talk! daniel@seismonaut.com Twitter: @danielord http://www.flickr.com/photos/stuckincustoms/2380543038/

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