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Assignment 3 Summative Task


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Summative Task

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Assignment 3 Summative Task

  1. 1. The Elderly Daniel Mawdsley
  2. 2. The Elderly Online <ul><li>Common Misconceptions about elderly using computers </li></ul><ul><li>The Digital Divide </li></ul><ul><li>Why elderly should use computers </li></ul><ul><li>Reasons why elderly use computers </li></ul><ul><li>How Elderly use computers </li></ul><ul><li>Issues that arise when an elderly person uses a computer / Internet </li></ul>
  3. 3. Common Misconceptions <ul><li>The elderly are computer illiterate </li></ul><ul><li>There are no websites to cater for elderly users </li></ul><ul><li>Elderly have no access to computers and the internet </li></ul>
  4. 4. The Digital Divide <ul><li>Takes away face-to-face relationships </li></ul><ul><li>Takes away telephone usage </li></ul><ul><li>Draw’s everyone into a virtual reality </li></ul><ul><li>Limited Access to PC’s - The decision to use a library as the setting for the training was made based on the fact that this is where most of the elderly would access the Internet Campbell et al (2003) </li></ul><ul><li>No source of substantial income – no luxury services such as an internet service. </li></ul>
  5. 5. The Digital Divide – Continued <ul><li>The Majority of people over the age of fifty-five in the United Kingdom have never used the internet. </li></ul><ul><li>2/3 of elderly have no intention of ever using the internet Fielding (2002) </li></ul><ul><li>BBC (2006) states that there is an alarming gap in technological knowledge between generations </li></ul><ul><li>In a European context the equivalent discussion has been in terms of ‘social exclusion’, although the older concepts of ‘disadvantage’ or ‘deprivation’ are also relevant Haddon (2004) </li></ul>
  6. 6. Why Should Elderly Use Computers? <ul><li>To enhance relationships with family, friends and meet new people. </li></ul><ul><li>Use computers as a knowledge resource </li></ul><ul><li>Retrieve the news as you require it from online news websites such as the BBC </li></ul><ul><li>Pursue hobbies online </li></ul>
  7. 7. How Elderly Use Computers <ul><li>To stay in touch with family and friends </li></ul><ul><li>To research information that they require </li></ul><ul><li>To research their family history and build a family tree from that acquired research </li></ul><ul><li>Read news articles instead of watching TV or listening to the radio </li></ul><ul><li>Interact with social online elderly communities </li></ul>
  8. 8. How Elderly Use Computers - Continued <ul><li>Interact with social online elderly communities </li></ul><ul><li>There are many websites that currently cater for the elderly community such as the following:- </li></ul><ul><li>iGrandparents – General Information resource for grandparents </li></ul><ul><li>Seniors Site – Blog based for elderly based discussions </li></ul><ul><li>ElderCare Online – Discusses topics about health care of elderly </li></ul><ul><li>Web Wise Seniors – helping elderly learn </li></ul><ul><li>Seniors Network - General Information resource for elderly </li></ul><ul><li>Saga – Insurance / Travel / Money / Health information </li></ul>
  9. 9. Age Concern <ul><li>Age Concern taking its own approach to promoting the web for the elderly </li></ul><ul><li>Age Concern (2007) with help from Microsoft and Cable And Wireless </li></ul><ul><li>Attempting to bring the net to the over 65s, via events such as the silver surfer festival </li></ul><ul><li>This approach allows for the over 65s to feel less threatened with the internet as they are surfing with real world peers. </li></ul>
  10. 10. Success Stories <ul><li>Saga </li></ul><ul><li>According to The Guardian (2004) </li></ul><ul><li>Forrester's Consumer Technographics Survey shows that 58% of UK seniors have researched holidays online (compared with 51% of all online Europeans). Other popular activities include online banking and sharing digital photos via email. </li></ul><ul><li>The Survey also indicates there are now 20.7m net users in Europe over 55, with 25% of European seniors now online. </li></ul><ul><li>Age Concern </li></ul><ul><li>According to The Guardian (2004) </li></ul><ul><li>Age Concern’s research shows that more than 35% of British over-50s used the net in the past year, and of that group, 41% log on every day. </li></ul>
  11. 11. Issues That Arise When Elderly Use Computers <ul><li>Introduction to computers </li></ul><ul><li>Self experience – Learned through trial and error, thus learning from the mistakes that I made. </li></ul><ul><li>Inevitably lead to… </li></ul>
  12. 12. Issues That Arise When Elderly Use Computers - Continued <ul><li>Limited knowledge of computer’s </li></ul><ul><li>Errors </li></ul><ul><li>Similarities in performance between elderly and their young children counterparts Ogozalek et al (1986) </li></ul>
  13. 13. Issues That Arise When Elderly Use Computers – Continued <ul><li>Physical Limitations of the elderly user </li></ul><ul><li>Brewer (2005) shows a list of how physical disabilities that are common can be overcome by using the following:- </li></ul><ul><li>Colour Blindness – user can control style sheets of websites </li></ul><ul><li>Repetitive strain injury – keyboard equivalents for mouse-driven commands can be incorporated </li></ul><ul><li>Deaf – captioned audio proportions of multimedia files </li></ul><ul><li>Blindness – appropriate use of tables, alternative text, abbreviations and acronyms; synchronisation of visual, speech and Braille display </li></ul><ul><li>Dyslexia – use of supplemental graphics; freezing animated graphics multiple search options available </li></ul><ul><li>Ageing related conditions such as eyesight – magnification tools; stop scrolling text, avoid popup windows </li></ul><ul><li>Cognitive disability – clear and simple language; consistent design consistent navigation options </li></ul>
  14. 14. Class Discussion Topics <ul><li>Can you understand why some elderly users resent the use of a computer? </li></ul><ul><li>How would you encourage elderly to use computers? </li></ul><ul><li>Can you see yourself as an elderly user using the internet? </li></ul>
  15. 15. Reference’s <ul><li>Age Concern (2007) , Silver Surfer Week (Online) Available at: (Accessed on 04/02/09) </li></ul><ul><li>BBC (2006), Parents Warned Over Computer (Online) Available at: (Accessed on 04/02/09) </li></ul><ul><li>Brewer (2005) , How People with disabilities use the web (Online) Available at: (Accessed on 04/02/09) </li></ul><ul><li>Campbell, R & Wabby, J (2003) The Elderly and the Internet: A Case Study . The Internet Journal of Health , (Online). 3 (1), Available at: (Accessed on 04/02/09) </li></ul><ul><li>Fielding (2002), Silver surfers in the minority (Online) Available at: (Accessed on 04/02/09) </li></ul><ul><li>Guardian, The (2004), Moves to get elderly online (Online) Available at: (Accessed on 04/02/09) </li></ul><ul><li>Haddon, L(2004), Information and Communication Technologies in Everyday Life : A Concise Introduction and Research Guide. Page 13, Published by Berg Publishers </li></ul><ul><li>Ogozalek, V & Van Praag, J (1986 ), Comparison of elderly and younger users on keyboard and voice input computer-based composition tasks. Page 1, Published by ACM New York, NY, USA </li></ul>