EQUIPMENT PERFORMANCE SUMMARY SHEETSupplier :                          Atkins Temptec                                     ...
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McDonald's Quarterly Reliability Report

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McDonald's Quarterly Reliability Report

  1. 1. EQUIPMENT PERFORMANCE SUMMARY SHEETSupplier : Atkins Temptec Reporting Period: July - Sept 2002Equipment Model: 31308-KF Frequency: QuarterlyEquipment Name: Econotemp (F) Warranty: 5-yearField Equipment Summary (Table 1) Current Period Last Period Cumulative Failures Per Cumulative Failures Per In-Warranty & Unit Per Year In-Warranty & Unit Per Year Out-of-Warranty In-Warranty Shipped In-Warranty Out-of-Warranty In-Warranty Shipped In-WarrantyUnits in ServiceSystem Wide 11481 11481 1850 9631 9631 1996United States 7988 1813 1813 6175 6175 1792Canada 398 7 7 391 391 98International 3095 30 30 3065 3065 106Total Failures DOA DOASystem Wide 8 8 0 0.00279 6 6 0 0.00249United States 0.00000 0.00000Canada 0.00000 0.00000International 0.00000 0.00000(Chart 1) Top 5 Failures System Wide (Table 2) Component Failures Past Failures This 0.00450 Failure 12 Months Period 0.00400 Connector Loose 9 2 Failures/Unit/Year 0.00350 0.00300 Board Corroded 12 6 0.00250 0.00200 Warranted Failures/Unit/Year 0.00150 0.00100 0.00050 0.00000 3Q01 4Q01 1Q02 2Q02 3Q02 Reporting Period

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