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Establishing What “Good” Means       with Performance Continuums                presented by                 Dan Klyn
4
5
7
1998   2002   2006
The very skills that are the traditionalstaple of library science are amongthose consideredcentral to IA- David Robbins, A...
11
1997   12
clarity, understanding + the science of theorganization of information1 the individual who organizes the patternsinherent ...
1976
architect-ure is what
design ishow
1976
1976       18
1976
1972A common obstacle to understanding andcommunicating our needs, and to realizingsolutions to them, is our habit of aski...
1976
LANGUAGE GENERATES STRUCTURE
1970
2010
2010
1970
of the beachof the town of    the town   of the beach
“Architecture starts when you carefully put two bricks together”                                - Mies van der Roh        ...
TOWARD WHAT   ?
The Nature of Recreation, 1972
Performance is themeasure of how well ourenvironment responds toour needs, and the basisof a common vocabularyfor communic...
1976
Performance is the measure of                   how well [the stuff we make]                   responds to our needs, and ...
Performance is the measure of how well [the stuff we make] responds to our needs, and    the basis of a common vocabulary ...
Case Study: Publishing Co.- Profound business model, market changes- Stakeholder blend of old + new- Ambitious software de...
acquire    servicenew       existing                     38
sequenced   intertwingled                            39
add        optimizefeatures   features                      40
“I call each of these points a cultural address”                  -Brian Eno
Whenever a duality starts to dissolve, those who felttrapped at one end of it suddenly feel enormousfreedom – they can now...
45
tips for usingperformance continuums:- grammatical symmetry- not necessarily opposites- zero is ok, but only w/ direction-...
23
Thank You!              @undrstndnghttp://understandinggroup.com/INFOCAMPSEA                                            48...
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
Establishing What "Good" Means with Performance Continuums
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Establishing What "Good" Means with Performance Continuums

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I've been evolving this talk with each opportunity to give it, and this version is probably the best yet.

Published in: Education

Establishing What "Good" Means with Performance Continuums

  1. 1. Establishing What “Good” Means with Performance Continuums presented by Dan Klyn
  2. 2. 4
  3. 3. 5
  4. 4. 7
  5. 5. 1998 2002 2006
  6. 6. The very skills that are the traditionalstaple of library science are amongthose consideredcentral to IA- David Robbins, ASIS&T Bulletin 2002 9
  7. 7. 11
  8. 8. 1997 12
  9. 9. clarity, understanding + the science of theorganization of information1 the individual who organizes the patternsinherent in data, making the complex clear2 a person who creates the structure or mapof information which allows others to findtheir personal paths to knowledge3 the emerging 21st century professionaloccupation addressing the needs of the agefocused upon clarity, human understanding,and the science of the organization ofinformation - information architecture
  10. 10. 1976
  11. 11. architect-ure is what
  12. 12. design ishow
  13. 13. 1976
  14. 14. 1976 18
  15. 15. 1976
  16. 16. 1972A common obstacle to understanding andcommunicating our needs, and to realizingsolutions to them, is our habit of asking for aspecific product we have used or seen (evenif it has been a failure) rather than analyzingour need.The Nature of Recreation, p.18
  17. 17. 1976
  18. 18. LANGUAGE GENERATES STRUCTURE
  19. 19. 1970
  20. 20. 2010
  21. 21. 2010
  22. 22. 1970
  23. 23. of the beachof the town of the town of the beach
  24. 24. “Architecture starts when you carefully put two bricks together” - Mies van der Roh http://tristonrobinson.co.uk/architectural-review-poster
  25. 25. TOWARD WHAT ?
  26. 26. The Nature of Recreation, 1972
  27. 27. Performance is themeasure of how well ourenvironment responds toour needs, and the basisof a common vocabularyfor communicating ourneeds.The Nature of Recreation, 1972 32
  28. 28. 1976
  29. 29. Performance is the measure of how well [the stuff we make] responds to our needs, and the basis of a common vocabulary for communicating our needs.Continuum a continuous sequencein which adjacent elements are notperceptibly different from eachother, although the extremes arequite distinct.
  30. 30. Performance is the measure of how well [the stuff we make] responds to our needs, and the basis of a common vocabulary for communicating our needs.
  31. 31. Case Study: Publishing Co.- Profound business model, market changes- Stakeholder blend of old + new- Ambitious software development schedule- Heroic internal dev team 37
  32. 32. acquire servicenew existing 38
  33. 33. sequenced intertwingled 39
  34. 34. add optimizefeatures features 40
  35. 35. “I call each of these points a cultural address” -Brian Eno
  36. 36. Whenever a duality starts to dissolve, those who felttrapped at one end of it suddenly feel enormousfreedom – they can now redescribe themselves. But,by the same token, those who defined their identity bytheir allegiance to one pole of the duality andrejection of the other) feel exposed. The walls havebeen taken away, and the separation between insideand outside is suddenly gone. This can create wide-scale social panic... AXIS THINKING ( excerpt from Brian Enos diary ) 1995-2005
  37. 37. 45
  38. 38. tips for usingperformance continuums:- grammatical symmetry- not necessarily opposites- zero is ok, but only w/ direction- add sparklines to indicate weight, distribution of intention and opinion- voice as a future objection to the structures you’ll recommend: “it’s too...”
  39. 39. 23
  40. 40. Thank You! @undrstndnghttp://understandinggroup.com/INFOCAMPSEA 48 42

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