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NMB mobile Launch


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The rough launch presentation we used for the launch of NMB mobile, Dar es Salaam, Tanzania.

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NMB mobile Launch

  1. 2. <ul><li>Customer-Focused </li></ul><ul><ul><li>Dedicated to providing sustainable, viable access and direct financial services. </li></ul></ul><ul><ul><li>Proud of our history of support for Tanzanians of all income levels, government and businesses. </li></ul></ul><ul><li>Close By </li></ul><ul><ul><li>Extensive network with 130+ branch locations and 200+ ATMs nation-wide. </li></ul></ul><ul><ul><li>Branch network designed to cover minimally 80% of Tanzanian districts. </li></ul></ul><ul><li>Empowering Entrepreneurs </li></ul><ul><ul><li>Paying special attention to micro, small/medium-sized and rural business. </li></ul></ul><ul><ul><li>Tanzanian agriculture is close to our heart (KILIMO KWANZA). We play a roll in all parts of the supply chain. </li></ul></ul>National Microfinance Bank Ltd.
  2. 3. <ul><li>Convenience </li></ul><ul><ul><li>Financial services that are easy-to-understand and easy-to use </li></ul></ul><ul><ul><li>Banking when and where our customers want to requires new banking tools, 24/7 and on-the-go </li></ul></ul><ul><li>Trust </li></ul><ul><ul><li>Continued focus on security, reliability, integrity, customer service and communication </li></ul></ul><ul><ul><li>Modern banking gives our customers more control over their finances </li></ul></ul><ul><ul><li>Banking innovation empowers Tanzanian consumers and businesses </li></ul></ul><ul><li>Affordability </li></ul><ul><ul><li>Cost-effective access to financial services brings modern banking to more Tanzanians </li></ul></ul><ul><ul><li>Mobile banking saves our customers time and money </li></ul></ul>NMB Services Strategy
  3. 4. <ul><li>We continue to launch new services that respond to our customers’ needs for modern banking tools. </li></ul>NMB Innovation and Milestones 2006 2007 2008 2009 ATM Money Transfer NMB SMS Salary Alerts NMB Business Account NMB Personal Account: ATM Roll-Out Begins NMB Bonus Account NMB Wisdom Account (pensioners) Tanesco Luku Payment via ATMs Vodacom Airtime via ATMs IPO: NMB Welcomes 27.000 new Shareholders! NMB TPDF Account Internet Banking for Corporates 100 ATMs within 1 Year 85.000 SMS Salary Alerts Users 200 ATMs within 2 Years
  4. 6. NMB mobile Launch Features <ul><li>Easy-to-use NMB mobile banking and payments for all NMB customers </li></ul><ul><li>Features the most desired consumer applications: </li></ul><ul><ul><li>Balance Inquiry </li></ul></ul><ul><ul><li>Mini-Statement </li></ul></ul><ul><ul><li>Money transfers to any NMB account </li></ul></ul><ul><ul><li>Tanesco Luku Prepaid Electricity Purchase </li></ul></ul><ul><ul><li>Vodacom and ZAIN Prepaid Airtime Top-Up </li></ul></ul><ul><ul><li>NMB Services like ATM card block, settings </li></ul></ul><ul><li>Works with NMB Personal Account, TPDF Account, Student Account, Wisdom Account </li></ul><ul><li>Simply dial *155*66# to access </li></ul>NMB mobile 1. Balance Enquiry 2. Mini-Statement 3. Money Transfer 4. Prepaid Services 5. Other Services 6. Help
  5. 7. <ul><li>Sign-up directly from your Vodacom or ZAIN mobile phone. </li></ul><ul><li>No need to fill-in forms or visit an NMB branch. </li></ul><ul><li>Simply dial *155*66*123# </li></ul><ul><ul><li>Select your language (Swahili or English) </li></ul></ul><ul><ul><li>Identify yourself by entering your Account Number and ATM PIN number </li></ul></ul><ul><ul><li>Select your new NMB mobile PIN (your own choice) and re-confirm it </li></ul></ul><ul><ul><li>Congratulations - you're ready to use NMB mobile! </li></ul></ul><ul><li>Dial *155*66# to start using NMB mobile immediately! </li></ul>Simple Signup
  6. 8. <ul><li>No registration fee, no monthly fee. Per-transaction fees only: </li></ul><ul><li>The convenience of accessing banking services wherever and whenever a customer wants. </li></ul><ul><li>USSD works on almost every phone, white travelling or travelling internationally. </li></ul><ul><li>Customer support via the new NMB mobile Call Centre (dial 15566). </li></ul>NMB mobile Benefits Balance Inquiry 100 TSH Mini- Statement 200 TSH Money Transfer 300 TSH Tanesco Luku free Vodacom & Zain Airtime free
  7. 9. Generous support for NMB mobile was provided by Financial Sector Deepening Trust (FSDT). NMB mobile is a new service of National Microfinance Bank Ltd. Tanzania. More information can be found on or by calling the NMB mobile Call Centre at “15566”