Security Trends Point to Need for Comprehensive Response


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Transcript of a BriefingsDirect podcast on the surge in security threats to enterprises and the approach companies need to take to thwart them.

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Security Trends Point to Need for Comprehensive Response

  1. 1. Security Trends Point to Need for Comprehensive ResponseTranscript of a BriefingsDirect podcast on the surge in security threats to enterprises and theapproach companies need to take to thwart them.Listen to the podcast. Find it on iTunes/iPod. Sponsor: HPDana Gardner: Hi. This is Dana Gardner, Principal Analyst at Interarbor Solutions, and you’re listening to BriefingsDirect. Today, we present a sponsored podcast discussion on the rapidly increasing threat that enterprises face from security breaches. In just the past year, the number of attacks are up, the costs associated with them are higher and more visible, and the risks of not securing systems and processes are therefore much greater. Some people have even called the rate of attacks a pandemic. The path to reducing these risks, even as the threats escalate, is to confrontsecurity at the framework and strategic level to harness the point solutions approach into amanaged and ongoing security enhancement lifecycle.As part of the series of recent news announcements from HP, were here to examine how such aprocess can unfold, from workshops that allow a frank assessment of an organization’svulnerabilities to tailored framework level approaches that can transform a company based on itsown specific needs. [Disclosure: HP is a sposnor of BriefingsDirect podcasts.]Here to describe how a fabric of technology and a framework of processes with a lifecycle ofpreparedness can all work together to help organizations more secure and keep them secure isour guest. Please join me in welcoming Rebecca Lawson, Director of Worldwide SecurityInitiatives at HP. Welcome back, Rebecca.Rebecca Lawson: Thank you. Nice to talk with you again.Gardner: Rebecca, why now? Why has the security vulnerability issue come to a head?Lawson: Open up the newspaper and you see another company getting hit almost every day. As an industry, weve hit a tipping point with so many different security related issues -- for example, cyber crime, hacktivism, nation-state attacks. When you couple that with the diversity of devices that we use, and the wide range of apps and data we access every day, you can see how these dynamics create a very porous environment for an enterprise. So we are hearing from our customers that they want to step back and think more strategically about how theyre going to handle security, not just for theshort term, when threats are near and present, but also from a longer term point of view.
  2. 2. Gardner: What do you think are some of the trends that are supporting this vulnerability? Iknow you have some research that youve done. What are your findings? Whats at work herethats making these hacktivists and these other nefarious parties successful? For more detail on the the extent of security breaches, read the Second Annual Cost of Cyber Crime Study.Lawson: In HP’s recent research, weve found that thirty percent of the people know that theyvehad a security breach by an unauthorized internal access, and over 20 percent have experiencedan external breach. So breaches happen both internally and externally, and they happen fordifferent reasons. Sometimes a breach is caused by a disgruntled customer or employee.Sometimes, there is a political motive. Sometimes, its just an honest error -- Maybe they grabsome paper off a printer that has some proprietary information, and then it gets into the wronghands.There are so many different points at which security incidents can occur; the real trick is getting your arms around all of them and focusing your attention on those that are most likely to cause reputation damage or financial damage or operational damage. We also noticed in our research that the number of attacks, particularly on web application, is just skyrocketing. One of the key areas of focus for HP is helping our customers understand why that’s happening and what they can do about it.Gardner: It also seems to me that, in the past, a lot of organizations could put up a walledgarden, and say, "Were not going to do a lot of web stuff. Were not going to do mobile. Weregoing to keep our networks under our control." But nowadays that’s really just not possible.If youre not doing mobile, not looking seriously at cloud, not making your workers able toaccess your assets regardless of where they are, youre really at a disadvantage competitively. Soit seems to me that this is not an option and that the old defensive posture just doesn’t workanymore.Lawson: That is exactly right. In the good old days, we did have a walled garden, and it waseasy for IT or the security office to just say “no” to newfangled approaches to accessing the webor building web apps. Of course, today they can still say no, but IT and security offices realizethat they cant thwart the technology-related innovation that helps drive growth.Our customers are keenly aware that their information assets are the most important assets now.That’s where the focus is, because that’s where the value is. The problem is that all the data andinformation moves around so freely now. You can send data in the blink of an eye to China andback, thru multiple application, where it’s used in different contexts. The context can change so
  3. 3. rapidly that you have to really think differently about what it is youre protecting and how youregoing to go about protecting it. So its a different game now.Gardner: And as we confront this new game, it also appears that our former organizationalapproach is wanting. If weve had a variety of different security approaches under the authorityof different people not really coordinated, not talking to each other, not knowing what the righthand and left hand are doing, that’s become a problem.So how do we now elevate this to a strategic level, getting a framework, getting a comprehensiveplan? It sounds like that’s what a lot of the news youve been working toward these days isinvolved with.No silver bulletLawson: Youre exactly right. Our customers are realizing that there is no one silver bullet. Youhave to think across functional areas, lines of business, and silos.Job number one is to bring the right people together and to assess the situation. The people aregoing to be from all over the organization -- IT, security and risk, AppDev, legal, accounting,supply chain, to really assess the situation. Everyone should be not only aware of wherevulnerabilities might be, or where the most costly vulnerabilities might be, but to look ahead andsay, "Here is how our enterprise is innovating with technology -- Lets make sure we buildsecurity into them from the get-go."There are two takeaways from this. One is that HP has a structured methodical frameworkapproach to helping our customers get the people on the same page, getting the processes fromtop-down really well-structured so that everyone is aware of how different security processeswork and how they benefit the organizations so that they can innovate.One of the other elements is that every enterprise has to deal with a lot of short-term fixes. Forexample, a new vulnerability gets discovered in an application, and youve got to go quickly plugit, because its relevant to your supply chain or some other critical process. That’s going tocontinue to go on.But also, long term thinking, about building security in from the get-go; this is where companiescan start to turn the corner. Ill go back again to web apps, building security into the veryrequirement and making sure all the way through the architecture design, testing, production, allthe way through that you are constantly testing for security.Gardner: So as you move towards more of a strategic approach to security, trying to pulltogether all these different threads into a fabric, youve identified four basic positions; anassessment, optimization, management, and transformation. Im curious, what is it about whatyou are coming out with in terms of process and technology that helps companies work towardsthat? Whats sort of the high level building blocks are you now pulling together?
  4. 4. Lawson: The framework that I just mentioned is our way of looking at what you have to doacross securing data, managing suppliers, ensuring physical assets, or security, but our approachto executing on that framework is a four-point approach. Read more on HPs security framework "Rethinking Your Enterprise Security: Critical Priorities to Consider"We help our customers first assess the situation, which is really important just to have all eyes onwhats currently happening and where your current vulnerabilities may lie. Then, we help them totransform their security practices from where they are today to where they need to be.Then, we have technologies and services to help them manage that on an ongoing basis, so thatyou can get more and more of your security controls automated. And then, we help themoptimize that, because security just doesnt stand still. So we have tools and services that help ourcustomers keep their eye on the right ball, as all of the new threats evolve or new compliancerequirements come down the pike.Gardner: Ive also heard that youre providing better visibility, but at a more comprehensivelevel, something called the HP Secure Boardroom. Maybe you could help us better understandwhat that means and why thats important as part of this organizational shift? Get more information on the executive dashboard: "Introducing the HP Secure Boardroom."Lawson: The Secure Boardroom combines dashboard technology with a good dose ofintellectual property we have developed that helps us generate the APIs into different datasources within an organization.The result is that a CISO can look at a dashboard and instantly see whats going on all across theorganization. What are the threats that are happening? Whats the rate of incidents? Whats goingon across your planning spectrum?To have the visibility into disparate systems is step one. Weve codified this over the severalyears that weve been working on this into a system that now any enterprise can use to pulltogether a consistent C-level view, so that you have the right kind of transparency.Half the battle is just seeing whats going on every day in a consistent manner, so that you arefocused on the right issues, while discovering where you might need better visibility or whereyou might need to change process. The Secure Boardroom helps you to continually be focusedon the right processes, the right elements, and the right information to better protect financial,operational, and reputation-related assets.
  5. 5. Gardner: Rebecca, this reminds me of some of the strength that HP has been developing overthe years in systems management. Ive been observing and following HP for over 20 years and Ican remember doing briefings with HP back in the late 80s on OpenView, when it was a newproduct and a new approach to management.Is there continuity here between the expertise and the depth and breadth that HP has developed inhow to manage systems and now bringing that into how to make them secure and to provideautomation and policies that can ensure security over time?Lawson: Yes. And I cannot believe its been 20 years for OpenView. Thats a great point.Because weve been in the systems management and business service management business forso long, I would elevate it up to the level of the business service management.We already have a head start with our customers, because they can already see the forest for thetrees with regard to any one particular service. Lets just say its a service in the supply chain, andthat service might comprise network elements and systems and software and applications and allkinds of data going through it. Were able to tie the management of that through traditionalmanagement tools, like what we had with OpenView and what we have with our business servicemanagement to the view of security.When you think about vulnerabilities, threats, and attacks, the first thing you have to do is havethe right visibility. We have technology in our security organization that helps us see and find thevulnerabilities really quickly.Lets say theres an incident and our security technology identifies it as being suspect, maybe itsjust a certain type of database entry thats suspect, because we can associate it with a known badIP address, we can do that because we have a correlation engine that is looking at factors like badreputations, DNS entries, and log files, pulling all this together, and mapping that to incidents.So we can say that this one is really suspect, lets do something about that. It can then initiate anincident record, which then goes to change management, and goes all the way through toremediation. You say, "You know what, were going to block that guy from now on." Or maybesomething happened when youre doing patch management and a mistake happens, or theressome vulnerability that happened during the time frame that somebody was doing the patch.Integration with operationsBecause we have our security technology tied with IT operations, there is an integrationbetween them. When the security technology detects something, they can automatically issue analert that is picked up from our incident management system, which might then invoke ourchange management system, which might then invoke a prescribed operations change, and wecan do that through HP Operations Orchestration.
  6. 6. For example, if a certain event occurs, we can automate the whole process to remediate thatoccurrence. In the case of patch management -- something went wrong. It might have been ahuman error. It doesnt matter -- what happens is that weve already anticipated a certain type ofattack or mistake. Thats a very long way of saying that weve tied our security technology to ourIT operations, and by the way, also to our applications management.It really is a triad -- security, applications, operations. At HP, we’re making them work together.And because we have such a focus now on data correlation, on big data, were able to bring in allthe various sources of data and turn that into actionable information, and then execute it throughour automation engine.Gardner: So the concept here, as with management, is that to find issues around reliabilityperformance requires that über overview approach, and having access to all of these data pointsand then being able to manage change and portfolio management as well, and then of course thelifecycle of the applications comes into play.But it strikes me, when I listen to you, that this isnt really a security technology story, its really astory about a comprehensive ability to manage your IT operations. Therefore, this is not just abolt-on, something that one or two companies add as a new product to the market. So whatdifferentiates HP? It doesnt strike me that there are many companies that can pull thisaltogether?Lawson: Thats very true. As I mentioned, there is no one silver bullet. Its a matter of how youpull all the little pieces together and make sense of them.The problem statement is cast like this. Every organization has to innovate. We know thattechnology accelerates innovation. We cant say no to technology, because thats the engine ofwhat makes an enterprise grow and be competitive. Everything new thats created has securityalready built-in, so that there is no delay down the road, and this is particularly germane in theapplications area, as we were mentioning earlier.Gardner: Rebecca, Ive also heard you mention something called the "fabric of technology," andI know youve got a lot of announcements from ArcSight, Fortify and TippingPoint brands withinHP. People can look to the news reports and get more information in detail on those particularannouncements. But how does the technology news and that concept of a fabric come into playhere?Lawson: Well, let me use an example. Lets say one of your business services is a compositeservice and you may be using some outside cloud services and some internal services in yourSAP system. Because all of the business processes tend to be built on composite technology-based services, you have to have the right fabric of security provision that’s guarding that processso nothing happens in all the various places where it could happen.For example, we have a technology that lets you scan software and look for vulnerabilities, bothdynamic and static testing. We have ways of finding vulnerabilities in third party applications.We do that through our research organization which is called DVLabs. DV stands for Digital
  7. 7. Vaccine. We pull data in from them every day as to new vulnerabilities and we make thatavailable to the other technologies so we can blend that into the picture.Focused technologyThe right kind of security fabric has to be composed of different technologies that are veryfocused on certain areas. For example, technologies like our intrusion protection technology,which does the packet inspection and can identify bad IP addresses. They can identify that thereare certain vulnerabilities associated with the transaction, and they can stop a lot of traffic right atthe gate before it gets in.The reason we can do that so well is because weve already weaved in information from ourapplications group, information from our researchers out there in the market. So weve been ableto pull these together and make more value out of them working as one.Another example is all of this information then can weave into our security, intelligence, and riskmanagement platform, which is underpinned by our ArcSight technology, Fortify technology,and Tipping Point as well. We can do rigorous analysis and correlation of what would otherwisebe very disparate data points.So not only can we stop things right at the gate with our filters on our IPS, but we can do theanalysis that says theres a pattern thats not looking good. Luckily we have built and boughttechnology that all works together in concert, and that lets you focus on the most critical aspectsof keeping your enterprise running.Gardner: Weve talked about assessment. Weve talked about change of processes and strategicand framework level activities. Weve talked about the boardroom view and how this followssome of the concepts of doing good IT systems management, but we are also of course in thecloud era.Im curious as to how organizations that may not want to actually do more of this over timethemselves, but look for others who are in fact core competency focused on security start doingit. Is there a path towards security as a service or some sort of a managed service hybrid modelthat were now going to be moving to as well?Lawson: Absolutely. A lot of people think that when the words cloud and security are next toeach other, bad things happen, but in fact, that’s not always the case.Once an enterprise has the right plan and strategy in place, they start to prioritize what parts oftheir security are best suited in-house, with your own expertise, or what parts of the securitypicture can you or should you hand off to another party. In fact, one of our announcements thisweek is that we have a service for endpoint threat management.
  8. 8. If youre not centrally managing your endpoint devices, a lot of incidents can happen and slipthrough the cracks -- everything from an employee just losing a phone to an employeedownloading an application that may have vulnerabilities.So managing your endpoints devices in general, as well as the security associated with theendpoints, make a lot of sense. And it’s a discrete area where you might consider handing the jobto a managed services provider, who has more expertise as well as better economic incentives.Application testingAnother great example of using a cloud service for security is application testing. We are findingthat a lot of the web apps out in the market arent necessarily developed by applicationdevelopers who understand that theres a whole lifecycle approach involved.In fact, Ive been hearing interesting statistics about the number of web apps that are written bypeople formerly known as webmasters. These folks may be great at designing apps, but if yourenot following a full application lifecycle management practice, which invokes security as one ofthe base principles of designing an app, then youre going to have problems.What we found is that this explosion of web apps has not been followed closely enough bytesting. Our customers are starting to realize this and now theyre asking for HP to help, becausein fact there are a lot of app vulnerabilities that can be very easily avoided. Maybe not all ofthem, but a lot of them, and we can help customers do that.So testing as a service as a cloud service or as a hosted or managed service is a good idea,because you can do it immediately. You dont incur the time and money to spin up a testing ofcenter of excellence – you can use the one that HP makes available through our SaaS model.Gardner: As part of your recent announcements, moving more toward a managed servicesprovider role, is something that you are working on yourselves at HP and you are also enablingyour ecosystem partners. Perhaps we can wrap up with a little bit more detail about what you aregoing to be offering as services in addition to what you are offering as professional services andproducts.Lawson: One of the great things about many of the technologies that weve purchased and builtin the last few years is that were able to use them in our managed services offerings.Ill give you an example. Our ArcSight product for Security Information and Event Managementis now offered as a service. Thats a service that really gets better the more expertise you haveand the more focused you are on that type of event correlation and analysis. For a lot ofcompanies they just dont want to invest in developing that expertise. So they can use that as aservice.We have other offerings, across testing, network security, endpoint security, that are all offered asa service. So we have a broad spectrum of delivery model choices for our customers. We thinkthat’s the way to go, because we know that most enterprises want a strategic partner in security.
  9. 9. They want a trusted partner, but theyre probably not going to get all of their security from onevendor of course, because theyre already invested.We like to come in and look first at establishing the right strategy, putting together the rightroadmap, making sure its focused on helping our customer innovate for the future, as well asputting some stopgap measures in so that you can thwart the cyber threats that are near andpresent danger. And then, we give them the choice to say whats best for their company, giventheir industry, given the compliance requirements, given time to market, and given their financialposture?There are certain areas where youre going to want to do things yourself, certain areas where youare going to want to outsource to a managed service. And there are certain technologies alreadyat play that are probably just great in a point solution context, but they need to be integrated.Integrative approachMost of our customers have already lots of good things going on, but they just dont all cometogether. Thats really the bottom line here. It has to be an integrative approach. It has to be acomprehensive approach. And the reason is that the bad guys are so successful causing havoc isthat they know that all of this is disconnected. They know that security technologies tend to befragmented and theyre going to take advantage of that.Gardner: Youve had a lot of news come out, and weve talked about an awful lot today. Is therea resource that you could point to that folks can go and perhaps get a more detailed, maybe inone spot, a security wellspring perhaps? What would you suggest?Lawson: Id definitely suggest going to In particular, there is areport that you can download and read today called the "HP DVLabs’ Cyber Security RisksReport." It’s a report that we generate twice a year and it has got some really startlinginformation in it. And it’s all based on, not theoretical stuff, but things that we see, and we haveaggregated data from different parts of the industry, as well as data from our customers that showthe rate of attacks and where the vulnerabilities are typically located. It’s a real eye opener.So I would just suggest that you search for the DVLabs’ Cyber Security Risks Report and read it,and then pass it on to other people in your company, so that they can become aware of what thesituation really is. It’s a little startling, when you start to look at some of the facts about the costsassociated with application breaches or the nature of complex persistent attacks. So awareness isthe right place to start.Gardner: Very good. Weve been listening to a sponsored podcast discussion on how to confrontsecurity at the framework and strategic level and how to harness the point solutions approachinto a managed and ongoing security enhancement lifecycle benefit.
  10. 10. We have been joined in our discussion today by Rebecca Lawson. Shes the Director ofWorldwide Security Initiatives at HP. Thanks so much, Rebecca.Lawson: Thank you so much, Dana. It’s great to talk to you.Gardner: This is Dana Gardner, Principal Analyst at Interarbor Solutions. Thanks again forlistening, and come back next time.Listen to the podcast. Find it on iTunes/iPod. Sponsor: HPTranscript of a BriefingsDirect podcast on the surge in security threats to enterprises and theapproach companies need to take to thwart them. Copyright Interarbor Solutions, LLC,2005-2011. All rights reserved.You may also be interested in: • Making the Leap from Virtualization to Cloud Computing: A Roadmap and Guide • HP Expands Security Portfolio to Battle Threats from Mobile, Cloud and Social Media • Tag-Team of HP Workshops Provides Essential Path to IT Maturity Assessment and a Data Center Transformation • HP Premier Services Closes Gap Between Single Point of Accountability and Software Sprawl • HP Discover Interview: Security Evangelist Rafal Los on Balancing Risk and Reward Amid Consumerization of IT