Growing BYOD Trend Brings New Security Challenges for IT in Allowing Greater Access While Protecting Networks
Growing BYOD Trend Brings New Security Challenges for
IT in Allowing Greater Access While Protecting Networks
Transcript of a BrieﬁngsDirect podcast on how Dell Software is helping to bring standardized
and ﬂexible approaches to making BYOD a positive new force to enterprise productivity.
Listen to the podcast. Find it on iTunes. Sponsor: Dell Software
Dana Gardner: Hi, this is Dana Gardner, Principal Analyst at Interarbor Solutions and you're
listening to BrieﬁngsDirect.
Today, we present a sponsored podcast discussion on bringing clarity to bring
your own device (BYOD) support, management, and security.
While so-called BYOD isn't necessarily new -- IT departments, after all, have
been supporting mobile "road warriors" since the 1980s, the rising tide of end
users seeking the use and support of their consumer devices is certainly something quite new. It’s
so new that IT departments are grasping for any standard or proven approaches that make BYOD
access of enterprise resources both secure and reliable.
The task is dauntingly complex, and new and unforeseen consequences of BYOD are cropping
up regularly, from deluged help desk to app performance snafus to new forms of security
We're here now with a panel to explore some of the new and more-effective approaches for
making BYOD both safe and controlled. Please join me in welcoming our guests. We're here
today with Jonathan Sander. He is director of IAM product strategy at Dell Software. Welcome,
Jonathan Sander: Hi, Dana. Thanks.
Gardner: We're also here with Jane Wasson, the Senior Product Marketing Manager for Mobile
Security at Dell Software. Welcome, Jane.
Jane Wasson: Thanks, Dana.
Gardner: It’s good to have you both with us. As I mentioned, road warriors have been looking
to their IT department to help them in the ﬁeld for decades, but there just doesn’t seem to be any
standard operating procedures for supporting BYOD.
You can't just buy it in a box. It’s not shrink wrapped in any way. I wonder why the means to
make widespread BYOD perform well is so scattered and so uncooked. Jane, why are we at this
point now? People really want a solution and they can’t get one.
Wasson: IT did a great job of supporting mobile workers with laptops and early mobile devices
for quite some time, but much of that was with IT-controlled systems. IT chose the
devices. They chose the software, the applications, that would run on those laptops.
What we're seeing increasingly now is that mobile workers are using their
personally purchased mobile devices -- cellphones, smart phones, and tablets -- to
access their e-mail, calendar, corporate e-mail, corporate calendar, and IT has been
able to support that securely and very successfully for them across a wide variety
devices and operating systems.
Ease and speed
What we're seeing now that’s a little bit different is increasingly those mobile workers like the
ease of use and the speed at which they can get to their email and their calendar apps with those
mobile devices. They now want IT to extend that so that they can get the same access to
enterprise apps and resources on mobile devices that they've enjoyed on their IT controlled
laptops over the years.
That creates a new challenge for IT. All of a sudden, rather than having a controlled set of
devices and a controlled environment, that they can manage, they have a variety of
devices that end users have purchased. IT had no control over that choice and
what’s already loaded on those devices.
They're trying to ﬁgure out, given that environment, how to securely enable access
to enterprise apps and resources and give those end users that speed of access that
they want and the ease of access that they want, but still maintain security.
They don't want their back-end networks infected with malware. They don't want to have rogue
users ﬁnding laptops or mobile devices and being able to access enterprise systems. It’s a huge
challenge for IT support groups.
Gardner: Do you have any sense of how big a wave this is? Are there numbers or data that
indicate what portion of users are trying to go in the BYOD direction.
Wasson: Industry analysts are now seeing that more than 50 percent of workers are using
personal mobile devices in some capacity to access those networks. Increasingly, they're asking
to access not just email and calendar, but also enterprise apps and resources.
Gardner: Jonathan, as with many shifts in IT that didn’t originate with the IT department, it
seems that there are some unintended consequences here. What’s happening now that we've got
this tug, this pull, in the BYOD direction? What are IT folks who are tasked in making this
Sander: There are a lot of consequences, and understanding all of them is still in process. That’s
part of the problem. Of all the problems that people are going to have as a result of
BYOD are TBD. One of the ones that's most apparent right away is security. The
approaches that people have taken in the past to lock down anything that’s related
to mobile have all centered on exactly what Jane pointed out. They were in charge
of the device in some fashion. They had a foot in that door and they could use
some kind of lock down.
I was sitting with someone at one of the big ﬁnancial ﬁrms in New York City the other day. We
asked them about their BYOD strategy and he took a humorous approach to it. He said, "Yes, we
have a really well deﬁned BYOD strategy. As long as the device is the one we assign to you and
uses the software that we approved and control all the policy on, you can bring it." I think that
that’s not too uncommon.
A lot of the ﬁrms that are very security sensitive have worked it out. On the other end of the
scale, I've talked to people who say that BYOD is not something that is they are doing but rather
is being inﬂicted on them. That’s the language they put it in. It relates back to that security
problem, because when they're looking at trying to understand how their data is going to be
present on these devices and what impact that will have on their risk standpoint, it's almost
impossible to quantify.
History of breaches
If you look at the history of breaches, even with the controlled laptops that they had, you had
laptops being stolen with tons of data on them. You know what happens the ﬁrst time you get one
of those breaches stemming from someone leaving their cellphone in the backseat of a taxi cab?
These are things that are keeping people up at the night.
Add to this that a lot of times the security approaches they have taken have all been leveraging
the fact that there is a single vendor that is somehow responsible for a lot of what they do. Now,
with the explosion of the variety of devices and the fact that they have no control over what their
employee might purchase to bring in, that notion is simply gone. With it went any hope of a
standard, at least anytime soon, to help secure and lock down the data on all these different
Gardner: Another aspect of this is the diversity of the variables. There is web access, native
apps, a variety of different carriers, different types of networks within those carriers, and all
these different plans.
I suppose it’s difﬁcult to have just a standard operating procedure. It seems like there have to be
dozens of standard operating procedures. Is that what they're ﬁnding in the ﬁeld, and how does
any organization come to grips with such diversity?
Sander: You're absolutely right. Diversity, ﬁrst and foremost, is the challenge. There are also a
lot of other trends that are bringing more diversity into IT at the same time, and then BYOD just
becomes one dimension of diversity.
You mentioned web control. If you're assuming that this is a web application that they're rolling
out on their own, that's one thing. If it’s a cloud app, what happens when you have somebody
using a cloud app on a BYOD device? How do you insert any control into that scenario at all? It
gets very complex, very quickly.
Gardner: Let’s look at some speciﬁc types of starting points, putting in the blocking and
tackling necessary to start to get a handle on this. Jane, what should companies be doing, in
terms of setting up some building blocks, the means to tackle the reliability, security, and
Wasson: The good news is that being able to support remote workers is not new, because most
companies already have policies in place to manage remote workers. What’s new is that, rather
than the devices that are accessing the enterprise apps and resources being IT controlled, those
devices are no longer IT controlled.
Very often, the policies are there. What they need to do is rethink those policies in light of a
mobile worker, a mobile device, environment with so much of the same capability. You have to
be able to know which devices are connecting to the network. Are those devices harboring
malware that could infect your network? Are those devices locked down, so that authentication is
necessary to get into your network?
There are a number of best practices that IT organizations already have in place for their
managed laptop devices. The question is how to take those policies and now apply those policies
to a mobile worker who's bringing their own devices.
You need to ﬁnd technologies basically that allow you to force authentication on those mobile
users before they can access your network. You need to ﬁnd technologies that can help you
interrogate those mobile devices to make sure that they're not going to infect your network with
anything nasty. You need to ﬁnd the technologies that allow you to look at that trafﬁc, as it’s
coming onto your network, and make sure that it's not carrying malware or other problems.
Very often, IT departments have a good handle on what they need to do. It’s a question for their
environment how best to integrate mobile device management technologies so that they can
support these mobile workers to provide them the access they need and do it in a way that does
not introduce a lot of risk to the enterprise.
Gardner: I think I heard you say that those areas that you described would fall under this
category of mobile device management. If that’s the case, without going to the buzz words too
deeply, what should people think of? How should they have a vision around what mobile device
management should actually do?
Wasson: What mobile device management needs to do for them is what laptop device
management has done for them in the past. The key things to think about there are looking at
when you're actually deploying those devices. Maybe you have end users that are purchasing
personal units, and maybe you don't know initially. Maybe you don't have the same level of
knowledge about that unit or ways to track it.
What you can do is introduce technologies onto your network, so that when your users log into
the network or authenticate onto the network, the device is queried, so that you are able to do
some level of tracking of that device. You're able to potentially provide self-service portals, so
that employees have the ability to download enterprise mobile applications onto that device.
You have the ability to very simply load onto those devices agents that can automatically query
devices and make sure that they're conﬁgured to meet your security requirements.
There are technologies available to do mobile device management and provide that level of
oversight, so that you can inventory devices. You can have a level of knowledge and
management over conﬁguration and software applications. And you do have the ability to
control, at some level, the security settings on those devices. A mobile device management
platform needs to do those functions for the IT support organization across mobile operating
Gardner: I should imagine, Jonathan, that an organization that’s had experience with managing
laptops and full clients, as well as thin clients and zero clients, would have a leg up on moving
into mobile device management. Is that the case?
Sander: To Jane’s point, they should have policies in place that are going to apply here, so that
in that sense they have a leg up. They deﬁnitely need the technology in place to deliver on it, and
that’s on the device layer.
On the application layer, the data layer, the place where all the intellectual property (IP) for an
organization sits in most cases, those layers should be -- the word "should" is tricky -- pretty well
secured already. The idea is that they have already been on there on laptops, trying to get in from
the outside, for a while and there should be some level of lock-down there.
If you have a healthy layered defense in place so that you can get the access to people outside of
your walls, then your mobile access people coming in with their own devices, in a lot of cases,
are just going to look like a new client on that web application.
The trick comes when you have organizations that want to take it to the next level and supply
some sort of experience that is different on the mobile device. That might mean the paranoid
version, where I want to make sure that the user on the mobile device has a lot less access, and I
want that to be governed by the fact that they are on the mobile device. I need to take that into
account. But there is also the very proactive view that you don’t have to be paranoid about it, and
you can embrace it.
I worked with a large energy company that decided to embrace these devices. They decided that
if they're going to use them well, they might as well squeeze some more productivity out of
them. They were going to roll out apps that speciﬁcally deliver their data, but the challenge they
faced then was that they then had to make sure the data were secure in those channels too.
So they had to be very speciﬁc about that, and that involved new areas of policy but also having
the technology be smart enough to answer those challenges, as well, because being proactive like
that means taking on some new security context, and it’s a new risk.
Gardner: Jane, I have also heard that you need to think about networks in a different way. With
some relevance to the past, network containment has been something organizations have done
for remote branches. They've used VPNs with the end devices, fat clients, if you will. How does
network containment mature for BYOD support?
Wasson: The good news is that IT departments have a lot of experience with managing networks
and managing their network securely. What’s different here is that now you have a mobile device
that is the conduit coming into the network. Whereas in the past, folks had been using primarily
laptop VPN clients, that paradigm changes a little for the mobile world. Mobile users like the
convenience and the ease of being able to use mobile applications.
The challenge for IT departments is how to create a simple user experience for mobile device to
access the back-end network and how to make sure that for the mobile user not only is it simple
and easy, but they are authenticating to that network for security.
Also because with that mobile user it’s a personal device and they control what mobile service
they are using, IT groups need to care a lot about the networks from which the user is accessing
the corporate environment.
For example, you want to make sure that you're using an encrypted SSL VPN connection to go
back into your corporate data centers. It needs to not only be encrypted as SSL VPN, but you
also want to make sure that it's a very easy and simple experience for your mobile user.
What IT groups need to be looking for is that very simple mobile worker experience that allows
you to very quickly authenticate onto the network and establish encrypted SSL VPN into the
networks, so that you don't have to worry about interception on a wi-ﬁ network or interception
on a mobile service network in a public place.
The need for network access control, so that once you know that users are coming in securely,
once you know they are authenticated onto the network, you can easily enable them to access the
correct enterprise applications and resources that they should have privileges for.
The challenge there for IT is that you want to make sure that it’s easy for IT to provision. You
want a technology that recognizes that you have mobile users coming and allows you to very
easily provision those users with the privileges you want them to have on your network and
make sure that they are coming in over secure networks. There are lots of implications for
networks, there but there are solutions to help address that.
Gardner: Now another way to skin this cat, I suppose, and which also makes it different with
mobile devices is there is not just an on-off switch in terms of access. If you want to make
security adjust to the modern environment, you need to start having a granular approach.
Jonathan, how does access control over your assets and resources, not a complete black-and-
white or on-and-off, but at a more graduated or a granular level, help with BYOD and security?
Sander: It goes back to that idea of trying to be either both paranoid or proactive about the
whole BYOD sphere. When you're trying to ﬁgure out what data you want people to have access
to, you're not just going to take into account some rigid set of rules based on who they are.
At least most organizations are not going to do that, partially because coming up with those rules
itself can be challenging, but also because a lot of times what counts most to these people are not
the roles and the rules but rather context.
Context is king in a lot of cases these days, when you are trying to ﬁgure out a good approach to
security. What better context to be aware of then one person sitting at a desk behind all of
corporate protection accessing a system versus the same person on their tablet in a Starbucks.
These are clearly two different risk categories. If they want to get access to the same data, then
you're probably going to do slightly different things to have things happen. At that Starbucks,
like Jane said, you're going to have to make sure you have a very secure channel to communicate
on. And you might want to ask them to do extra layers of authentication or perhaps go through an
extra step of approval. Or maybe somebody on the inside needs to conﬁrm that this person
should have access to that data on the outside.
What that’s going to mean, Dana, is that you are going to have lots of different layers of security
but they all need to be very well connected to one another. They need to be able to share data,
share that context, and in that sharing, be able to create the right circumstance to have a secure
access to whatever data is going to make the efﬁciency for that person be maximized. Maybe
they're in the Starbucks because they are on a road trip that is incredibly important to meeting the
top-line goals for your company.
It may not just be a convenience. It often sounds, when you talk about these BYOD and mobile
questions, as if we're enabling somebody to be lazy. All I can say is that when I ﬁnd myself on
business trips, working at Starbucks is not lazy. It’s a necessity.
Not a luxury
It’s not exactly comfortable sitting there and trying to work around noise, trafﬁc, and everything
else. Typically, I'm not doing it as a luxury and I don’t think anybody else that does it is doing it
that way either, in most cases. So, ﬁnding ways to enable that is a big deal.
Gardner: We could spend a whole other hour talking about the productivity beneﬁts that come
when BYOD is done correctly, but in listening to you both it occurs to me that there are positive,
unintended consequences here. When you do go mobile ﬁrst, with your network containment
activities, with your connected security around access control, and when you've elevated
management to mobile device management, you're probably an organization with better policies
and with better means or security in total.
Am I off-base here, or is there a more robust level within an IT organization when they embrace
BYOD in mobile and mobile ﬁrst becomes really a just better way of doing IT?
Wasson: The key thing here is that end users are moving to mobile. Workers are moving to
mobile because they like the speed and ease of use of the mobile environment.
IT organizations that embrace that are going to be ahead of the game of being able to secure
those networks, relative to organizations that don't embrace it and have mobile workers end-
gaming them by using apps that are more likely to introduce malware onto the networks.
IT support organizations that provide that easy, secure access into enterprise, not just the calendar
and email apps, but into the enterprise apps and resources, are more likely to have happy end
users that are using secure technologies, as opposed to end-gaming IT and using technologies
that introduce more risk into IT environment.
Sander: I agree that the worst consequence of not doing the mobile ﬁrst is that you're going to
have people end-gaming IT. You're going to have shadow IT spring up in lines of business.
You're going to have smart end users simply ﬁguring it out for themselves. Believe me, if you
don’t proactively lock it down, there are lots of ways to get it as mobile devices. Those
companies that do think mobile ﬁrst are the ones that are going to innovate their way out of those
They're the ones who are going to have the right mentality at the outset, where they formulate
policy with that in mind and where they adopt technology with that in mind. You can see that
I see companies that have taken advantage of a mobile platform and tried to make sure that it is
going to boost productivity. But the very ﬁrst thing that happens, when they do that, is they get a
huge push back from security, from the risk people, and sometimes even from executive-level
folks, who are a little more conservative in a lot of cases, and tend to think in terms of the impact
ﬁrst. Because they want to push into that mobility mindset, that pushback forces them to think
their way through all the security impacts and get over those hurdles to get what they really want.
The idea is that, if you do it well, doing good security for mobility and BYOD on the ﬁrst try,
getting that good security, becomes an enabler as more waves of it hit you, because you've
already got it ﬁgured out. When the next line of business shows up and wants to do it seriously,
you've got a good pattern there which completely discourages all of that shadow IT and other
nonsense, because if you can give them good answers, and they want them.
Be an enabler
They don’t want to ﬁgure out ways around you. They want you to be an enabler. I was reading
recently how security has to go from being the "department of no" to the "department of how,"
because a lot of times, that’s really what it boils down to. If you're simply going to say no, they're
going to ﬁgure out a way around you. If you tell them how to do it in a secure fashion, they'll do
that. That’s why they're asking in the ﬁrst place. They want you to enable them.
Gardner: Maybe we should move beyond theory and vision into some practicality. Do we have
any examples or anecdotes of organizations that have taken this plunge, embraced BYOD,
perhaps with some mobile ﬁrst mentality thrown in, and what are the results? What did they get?
Wasson: One potential example of this is educational institutions. Educational institutions are
probably some of the earlier adopters for using mobile platforms to access their back-end
systems, and yet educational institutions also are very often required by law not to make
inappropriate sites and things available to students.
We've seen educational institutions deploying mobile device management platforms, and in this
case our KACE K3000 Mobile Management platform with our mobile security solutions, such as
our Mobile Connect application on devices, and Secure Remote appliances, enabling secure SSL
VPN connection. What we're seeing is that the IT organizations have the level of control over
those devices that they need.
They can still give the freedom to the end user to choose those devices, yet they have the ability
to manage those devices, manage security settings on those devices, authenticate those devices
before they connect to the educational institution data centers, and automatically establish
encrypted secure SSL VPN.
They're able to query the trafﬁc to make sure that trafﬁc isn’t coming from or going to
inappropriate sites and making sure that there's no malware on the network. And they're able to
gain control and security of the mobile students, while still enabling those students to use their
personal devices and the tools of their choice.
Gardner: Jonathan, any other examples from your perspective on when you do this well, how it
Sander: The ﬁrst one that comes to mind is a healthcare system we were working with. They
were in a unique position in that they actually had a high percentage of doctor ownership. What I
mean by that is that a lot of people who had an executive stake in the healthcare system were
The doctors clearly wanted to use mobile devices as much as possible. They wanted to enable
themselves to work on the run. They were running between hospitals. They were doing lots of
different things where it's not a luxury to be on the tablet, but more of a necessity. So they
challenged their IT folks to enable that.
Just as with this situation in other places, the ﬁrst push back was from security. We worked with
them, and the results were very similar to what Jane describes from a technology standpoint. Dell
was able to supply them with mobile-device management and network controls. They had a
really good single sign-on platform as well. So the doctors weren’t constantly logging in again
and again and again, even though they switched context and switched devices.
What they gained from that was a huge amount of productivity from the doctors. In this case,
coincidentally, they gained big in the executive team’s eyes for IT, because as I mentioned, a lot
of them happened to be doctors. That was a good feedback loop. As they made that constituency
very happy, that also fed directly into their executive team.
In this particular case they got a double beneﬁt, not just happy users, but happy executives. I
guess it’s one of those, "I'm not just a president, but also user" type of things, where they were
able to beneﬁt twice from the same work.
Gardner: I don't think we can, in any way, expect this BYOD trend to be a ﬂash in the pan. I
think it’s going to be here for quite some time, here to stay really.
But as we look to the future, are there some developments that we should expect that would
reward organizations for being proactive with the way they go at BYOD, more from a systemic
and strategic and well thought-out approach rather than knee-jerk or reactive?
I'm thinking about security and malware, whether that might be something that’s going to change
in anyway? Any thoughts Jane on where the security equation might shift in the future?
Wasson: Today much of the malware is targeting PCs and laptops, but now, as smartphones have
become more prevalent in the marketplace, increasingly hackers and cyber terrorists are
recognizing that that’s a great new platform to go after.
We're seeing an increase development of malware to go after mobile devices as a conduit to get
into back-end networks. We should absolutely expect that that’s going to continue. We're seeing a
trend towards more targeted attacks. As technologies to protect are developed, it’s going to be
very important to ﬁnd those technologies that speciﬁcally protect from targeted attacks.
The thing that’s becoming increasingly important is to make sure that your security technologies
aren't just looking at the reputation of who is trying to get into the network and protocols, but is
actually looking at the actual trafﬁc packets themselves. It's important to be able to identify those
targeted attacks, advanced persistent threats, or malware that’s hidden within your trafﬁc,
because in the network at large, the presence of malware is only growing.
For mobile platforms, historically it wasn’t as big a problem. Now that we see more of them out
there, they're becoming a more important target. So it’s very important for IT support
organizations to get ahead of this.
They need to recognize that where they had previously focused mostly on what’s happening with
PC laptop trafﬁc, they really need to focus a lot more on making sure that they have good
strategies and good policies in place also to address that mobile trafﬁc.
Gardner: We've been talking, of course, about how BYOD impacts employees and users
within the enterprise. I suppose we should also broaden this out to consider that mobile
commerce is going to impact supply chain, partners, and end users. Consumers will be going
through mobile applications increasingly to do business with various organizations.
This, again, goes beyond just the device for the employee to the devices for all the points that
connect enterprises and customers. Any thoughts on how that might evolve in the future,
Sander: Most everything we've talked about has been taking patterns and scripts that people are
pretty familiar with from an IT security standpoint, changing a couple of the players, and running
them the way that they have. It’s either your applications, as you have had them, and you are
going to run the security play with mobile device as the endpoint, and you try to ﬁgure that out.
But there are also trends where we have our user base and now we are going to move our
applications out into the cloud. How do we do that? One of the things that we can look to for the
future of BYOD is that we need to ﬁgure out what does it mean to have BYOD devices, cloud-
based applications, and almost no touch points for us to get in there.
All of the patterns that we are used to, all of the scripts that we follow from a security standpoint,
assume at least half the conversation is a heavy touch point for us. We're going to have the ability
to get in there and put the shim in, or do whatever it is that’s necessary to understand it. But if
that lies mostly outside of our hands, what does that mean? How do I really get a handle on that?
A lot of organizations, thankfully for them, are not there yet, but they really need to be thinking
We talk about thinking mobile ﬁrst. People who are thinking mobile ﬁrst with their end-user
community, when they are in their private planning meetings trying to ﬁgure out the next phase,
need to ﬁgure out what this looks like, whether it’s a world that has IT almost completely out of
the equation, but still somehow responsible for it.
Gardner: I suppose we should be thinking about mobile and cloud ﬁrst from now on.
Sander: That’s where it’s going to go.
Gardner: We're running close to our time, but let’s get a little bit more on Dell’s vision, given
this future track, what we're seeing in the current landscape for BYOD, and the acquisitions and
the strategic move from Dell Software. Let’s hear what you have in mind in terms of how one
should go about, as an IT organization, getting a better handle on this. Let’s start with you,
Sander: Our overall vision for security and we would deﬁnitely apply this to the BYOD sphere
as well, is approaching it from a connected viewpoint. The word "connected" has a very speciﬁc
You often hear talk from Dell and others about converged solutions, where essentially you bring
a whole bunch of technologies into one solution, usually a box of some kind, and you deliver it
Security is never going to look like that. Security is always going to have a lot of different
moving parts, and that’s because essentially security needs to map itself to the needs of the
infrastructure that you've built. That’s going to be dictated by organic growth, M&A and
everything in between.
We think about it as being a connected set of solutions. The focus of that is to make sure that we
can deliver on all these different points that are necessary to build up the right context and the
right controls, to make security meaningful in a context like BYOD, but not do it in a way that
makes too many demands of the infrastructure. The way you get beneﬁt from that is by having
these connected pieces attached at the right points. You then get both the protection of going
inside-out and outside-in.
Inside-out is the way you normally think about security in a lot of cases, where you build the
controls for the things you are in charge of. You make sure that, as they go out into the world,
they're heavily secured using all the themes you have at your disposal.
Outside-in is the traditional bad guys trying to get into your little world scenario. We want to
make sure that the connected security solutions that we deliver can do both of these things, not
only protect you from any insider threats and all of the things that can crop up from the way you
build your technology that you are going to use to propel the business, but also protect you from
the threats from the outside as well.
Gardner: Last word to you, Jane. What would you add to what Jonathan said in terms of Dell
Software’s vision for making BYOD secure?
Wasson: The good news is that our vision basically supports IT in helping to enable the mobile
worker to get that simple, secure, fast access to enterprise apps and resources. The way that we
are doing this is by providing mobile-friendly technologies, IT friendly technologies, that give
both the ease of use and simplicity that mobile users need.
For example, our Mobile Connect App acts both as a VPN client and also a policy-enforced
network access control app client, so that you have that simple one click access into the
corporate data center that is secured by encrypted SSL VPN, with our Secure Remote Access
You also have the support for IT to reduce complexity, because we make it very easy to create
those policies, automatically enforce those policies, and implement network access control and
security throughout the network.
Gardner: Well, great. I'm afraid we'll have to leave it there. You've been listening to a sponsored
BrieﬁngsDirect podcast discussion on bringing clarity to BYOD support, management, and
security. And we have seen how IT departments are grasping for any proven or standardized
approach that makes BYOD access of resources secure and reliable.
And we've learned how Dell Software is helping to bring standardized and ﬂexible approaches to
making BYOD and perhaps mobile ﬁrst a positive new force to enterprise productivity.
So thanks to our guests for joining. We've been here with Jonathan Sander, the Director of IAM
Product Strategy at Dell Software. Thanks so much, Jonathan.
Sander: Thank you, Dana.
Gardner: And thank you also to Jane Wasson, the Senior Product Marketing Manager for
Mobile Security at Dell Software. Thanks, Jane.
Wasson: Thanks, Dana.
Gardner: This is Dana Gardner, Principal Analyst at Interarbor Solutions. Thanks also to our
audience for joining us, and don’t forget to come back next time.
Listen to the podcast. Find it on iTunes. Sponsor: Dell Software
Transcript of a BrieﬁngsDirect podcast on how Dell Software is helping to bring standardized
and ﬂexible approaches to making BYOD a positive new force to enterprise productivity.
Copyright Interarbor Solutions, LLC, 2005-2013. All rights reserved.
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