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20191011 event3


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High Trust Messaging for the Enterprise

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20191011 event3

  1. 1. The Open Source Messaging Platform for the Modern Enterprise High Trust Messaging for the Enterprise Steve Green - Senior Director of Sales John Thompson - Lead Solution Architect October 11, 2019
  2. 2. ● Open Source project founded in 2015 ● Community of 1000+ developers worldwide. ● Over 10,000 unique downloads per month. ● Proven in Global 2000 with 10,000+ user deployments ● $70M in VC funding lead by Y Combinator, Battery Ventures & Redpoint Mattermost 2
  3. 3. High Trust Enterprises Choose Mattermost 3
  4. 4. Unify Discussion, Content and Tasks Vestibulum congue Vestibulum congueVestibulum congue Discussion Topics Content Sharing Task Coordination
  5. 5. Demonstration
  6. 6. Mattermost: Making the world safer and more productive through open source. 6 Open Source On-premises / Hybrid Deployment Security & Compliance
  7. 7. Use Cases for Enterprise Messaging Solution Development Exception Handling Incident Response Cross Functional Work DevOps Enterprise Messaging
  8. 8. Demonstration
  9. 9. ● User Experience ○ Reliable message delivery & apps ○ Speed and responsiveness ● Scale ○ Proven scalability (50k+ employees) ○ Cost ● Legal Compliance & Security ○ Improved ediscovery ○ Uniform retention policy ● Uber-Specific Needs ○ Integrations with internal tools/process ○ Add features unique to our business ‘uChat’ build motivators
  10. 10. ● Scalable global deployment in a chat-first organization ● Mattermost branded as UChat for Uber’s business ● 55,000 users ● 2 million messages a day 10 Uber delivers enterprise-wide communication solution • Real-time messaging with continuous archiving, instant search and hundreds of integrations • A single-tenant private cloud solution 100% under Uber’s control • Multi-platform support for web, mobile & PC for thousands of concurrent users sending up to 2 million messages/day
  11. 11. 11 Bank of America reduces incident response time to seconds • 50,000 Users • Incident Response Times reduced from 30 min to ~30 seconds • Real-time messaging for mission-critical teams across Infosec, IT, DevOps, and Dev • Enabled team to integrate with sensitive systems that can never touch the public internet • Compliance and security features that meet the requirements of a highly regulated and security-conscious organization
  12. 12. 12 Mattermost helps decrease costs and increase satisfaction across support teams at Bank • 50,000 Users • Improvements in employee and customer satisfaction scores • Support Bots for social messaging “Squirrel Bot” • Automate support questions from internal knowledge base, redirect to forums or escalate where needed. • Employee and customer satisfaction improvements due to increased culture of support.
  13. 13. Thank you very much! どうもありがとうございました