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The F Word... Fail
- There’s an eighthdirty word... FAIL@dafark8#FailBtrUX
- The F-Word... Fail Failure as a part of the design process David FarkasThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- I Failed 10:45AM - Last Day Philadelphia Design and Strategy TammanTech @dafark8 #FailBtrUXThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- #FailBtrUX
- Failure intransitive verb a: to fall short <failed in his duty> b: to be or become absent or inadequate <the water supply failed> c: to be unsuccessful; specifically :to be unsuccessful in achieving a passing grade http://www.merriam-webster.com/dictionary/fail?show=0&t=1359568111 http://hans.gerwitz.com/2011/03/07/fail-stamp.htmlThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Mistake transitive verb a : to blunder in the choice of <mistook her way in the dark> b : to misunderstand the meaning or intention of http://www.merriam-webster.com/dictionary/mistake?show=0&t=1360945111 http://3.bp.blogspot.com/-v2vlvFk9lxI/Tz1N-wTEHoI/AAAAAAAAeYI/ZrR2uzz0iSc/s1600/dewey-defeats-truman.jpg 115The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Redefined, Failure a: a time of personal discomfort, or a time you feel you could have done better b: a bad day c: an instance or event where things when differently then plannedThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Many types of failure
- Catastrophic Failures http://en.wikipedia.org/wiki/Space_Shuttle_Challenger_disasterThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Embarrassing Failures http://thesassyswan.files.wordpress.com/2012/09/billy-madison.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Social FailuresThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Shocking Failures http://2.bp.blogspot.com/-IVV_liZdDJc/UAda-j6-xCI/AAAAAAAABbY/3Q1kmp_4Mhg/s1600/22.35.pngThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Intentional Failures http://www.wired.com/images_blogs/underwire/2013/02/hackers-650x325.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Day to Day Failures http://www.flickr.com/photos/jeffcutler/8297212605/sizes/o/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Many Ways To Fail http://www.flickr.com/photos/cellardoorfilms/7620375382/sizes/m/in/photostream/ http://cbssanfran.files.wordpress.com/2013/02/fanscrushed.jpg?w=300The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Failure Experience “Experience is what you get when you didn’t get what you want” - Randy PauschThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Experience (fail) has a Stigma http://www.theleadtype.com/wp-content/uploads/2012/04/Stooges-Nun.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Sanitized Experiences http://www.flickr.com/photos/22750018@N05/4292418713/sizes/m/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Raw ExperiencesThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- I Have Failed Experienced ✤ Presentations gone awry ✤ Timelines missed ✤ Failed meetings ✤ Arguments with clients ✤ Arguments with teammates ✤ Not meeting my own expectations ✤ Expecting the worst, not pushing myselfThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Leads to Success “I have not failed 1,000 times. I have successfully discovered 1,000 ways NOT to make a light bulb” - Thomas EdisonThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Objectified http://idsgn.org/images/objectified_peeler.jpgThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Experience is good GREAT
- Sharing is even better http://www.flickr.com/photos/courosa/3708151311/sizes/z/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Share!The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Learn from Others Failure Experience Type: Communication Failure Experience: Large client with rotating project team http://www.flickr.com/photos/dan4th/2402329882/sizes/l/in/photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Learn from Others Lessons: Document early and often Teach: Exercises and samples of clear/unclear documentation http://xkcd.com/1015/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Experience Humility Failure Experience Type: Personal Failure Experience: Dropped the ball on a presentation with a major clientThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Experience Humility Lessons: Assume nothing. Teach: Take time to prepare and review http://survivingtheworld.net/Lesson362.htmlThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Build Trust Failure Experience Type: Social Failure Experience: Kickstarter got grief for not showing failed projects I found one!The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Build Trust Lessons: Be honest about your motivations and intent. Teach: Play ‘devil’s advocate’ http://garfieldminusgarfield.net/post/37933367386/g-g-the-book-g-g-on-facebook-g-g-on-twitterThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Expose Process Failure Experience Type: Business Failure Experience: Project ended prematurely due to misalignment of expectations of process. http://www.flickr.com/photos/suburbanadventure/8240533220/sizes/h/in/ photostream/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Expose Process Lessons: Don’t be sneaky and address concerns up front Teach: Environment of trust http://dilbert.com/strips/comic/2009-12-22/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Consistency Failure Experience Type: Process Failure Experience: No formal process for the team or client to follow leading to srcabmle http://2.bp.blogspot.com/-HCatlRPRyCk/TbaBN8yAGQI/AAAAAAAAALg/ gHJx8ShWBOc/s1600/chutesladders.gifThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Consistency Lessons: Don’t skimp on process Teach: Shadowing and learning from each other’s roles http://www.smbc-comics.com/index.php?db=comics&id=459The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Five Examples
- Your Turn
- Exercise 1 Gather ye’ sketchbooks ✤ Experience Type: Communication, Expectations, Business, Professional, Personal, Social, etc ✤ Experience: 3-5 sentences describing experience ✤ Lessons: 3-5 sentences describing lesson learned ✤ Teach: 2-3 sentences how you can teach this lesson to others (action, sample, etc)The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- All characters appearing in this work arefictitious. Any resemblance to real persons,living or dead, is purely coincidental.
- Exercise 1 Gather ye’ sketchbooks ✤ Experience Type: Communication, Expectations, Business, Professional, Personal, Social, etc ✤ Experience: 3-5 sentences describing experience ✤ Lessons: 3-5 sentences describing lesson learned ✤ Teach: 2-3 sentences how you can teach this lesson to others (action, sample, etc)The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- How Was It?
- Value of Experience Value of failing experiences Value of sharing failures experiencesThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Failure can be cheap
- Learn to Fail Better “...I am convinced that unless I talk openly about what I’ve learned so far - unless I hold myself accountable in public - then the lessons will not last. I will lose the only consolation of my failure, which is the promise that I will not fail like this again. That I might, one day, find a way to fail better. ” - Jonah Lehrer http://www.jonahlehrer.com/2013/02/my-apology/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Take It Home! • Share experiences with clients • Make it part of your presentations • Document document document! • Text Open workshops and brainstorming • Share discarded ideas • Write about it • Talk about itThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- FailBetterUX.Tumblr.ComThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- So Remember •Failure is a part of life •Don’t call it failure •We all do it •Discuss Experiences •Internally and with clients •Fail often and fast http://www.amazon.com/Everyone-Turtleback-Library-Binding-Edition/dp/0613685725The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Resources Mindfire: Big Ideas for Curious Minds, Scott Berkun Success Through Failure: The Paradox of Design, Henry Petroski Better By Mistake: The Unexpected Benefits of Being Wrong, Alina Tugend We Learn Nothing, Time Kreider Juice: The Creative Fuel That Drives World-Class Inventors, Evan I. Schwartz Smart Ways to Talk About Failure, http://philanthropy.com/blogs/the-giveaway/smart-ways-to-talk-about-failure/968 Various TEDtalks http://www.ted.com/talks/tags/failure Kickstarter Responds to “Hidden Failed Project” Claims http://techcrunch.com/2012/05/31/kickstarter-responds-to-hidden-failed-project-claims/ Jonah Lehrer, open letter apology http://www.jonahlehrer.com/2013/02/my-apology/ http://hadonejob.com Exploring the Al-Chet Prayer http://www.aish.com/h/hh/yom-kippur/guide/Exploring_the_Al-Chet_Prayer.html http://hadonejob.com/The F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- In Closing “An expert is a man who has made all the mistakes which can be made, in a narrow field” - Niels BohrThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
- Thank You @dafark8 #FailBtrUX dfarkas@tammantech.com dafark8@gmail.comThe F-Word, FAIL IASummit April 2013 David Farkas @dafark8 #FailBtrUX
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