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ITC leadership series habit 3


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ITC Leadership Lecture Series
Habit 3:

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ITC leadership series habit 3

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  2. 2. When packing a suitcase, the more neatly you fold and organize your clothes, thebetter they fit in the suitcase. But if you just throw them in the suitcase, notice thatnot all will fit.Life is also like that, we need to organize our tasks so that we can pack in more timefor all the important activities in our life.To help in packing more into your life, here is an amazing model: The Time QuadrantThe time quadrant is made of two ingredients:• Important – things that are important to you and contribute to your mission and goals• Urgent – activities that demand your immediate attention(Next slide) 2
  3. 3. There are 4 quadrants in time management.Quadrant 1: Things that are important AND urgent.There will always be some things in our life that we can’t control and must be takencare of as soon as possible. But if you are always on this quadrant, then it is nothealthy anymore.Meet The ProcrastinatorThe Procrastinator doesn’t work on a task until it is close to deadline even if the taskhas been given months before the deadline. His motto is, “I’m going to startprocrastinating – sometime soon.”The procrastinator believes that he does better if he’s under pressure. But the truth isthe output of his performances are always mediocre because he isn’t well prepared.The results of too much time in Q1 are:- Stress and anxiety- Burnout- Mediocrity 3
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  5. 5. Quadrant 3: Things that are Not Important but UrgentNow, when we think of things that are urgent, most of the time, we assume that it isalso important. But it is not always the case. But really it is not always the case. Forexample, a ringing phone is urgent (you need to answer it immediately) but theconversation may not be important.People who stay in Q3 are people who try to please other people. Meet the Yes-Man.He has a hard time saying no to anything or anyone. This one easily gives in to peerpressure. He tries hard to please everyone because he is afraid to offend anyone.For example, a friend may ask him to troubleshoot his computer for him during officehours, he easily caves in without having to go through the process (call ITC > ServiceRequest > Queue Request) and even though he has some other more importantthings to do (like finishing an important report, etc.)Results of overstaying in Q3:• Feel victimized (everybody will now ask you for a favor)• Reputation for being a ‘pleaser’• Lack of discipline 5
  6. 6. Quadrant 4: Not Important + Not UrgentMeet the SlackerHe doesn’t do his duties and responsibilities. He only does things that are enjoyableto him (but not important) like watching TV, surfing the net, play video games, etc.It is not bad to do these things for relaxation. But if all you do all day is slack with nothought of tomorrow or your duties, then you are not just relaxing anymore, you aresimply being lazy!Results of Q4 lifestyle:• Lack of discipline• Irresponsibility• Fired from jobs 6
  7. 7. Quadrant 2: Important + Not UrgentSean Covey in his book 7 Habits of Highly Effective Teens calls this the quadrant ofexcellence.Meet the PrioritizerHe does every important thing on time with the best quality. He not only can do themore important things but he also time to relax and have time with his friends andfamily. His motto is, “Better three hours too soon, than one minute too late.”He knows how to say no to things or people that pressure him to do some thing thatis not important in his life.Results of being in Q2:• Excellent performance• Control of your life• Balance 7
  8. 8. But how to spend more time in Q2? Pick up a planner!Plan WeeklyHave you ever tried the big-rock experiment? Try filling a bucket with small pebbles.Now, try putting in big rocks. Chances are, the big rocks don’t all fit. But if you put inyour big rocks first and then the small pebbles, chances are all of your big rocks fit inthe bucket plus the pebbles!That is how we should plan our weekly/daily lives.Identify the big rocks first or the tasks that you are MORE IMPORTANT to accomplish(e.g. meetings, finish report, etc.), then block out time for these. When you haveblocked out time for the more important tasks, you can now put in other smallerplans, like going to the mall, watching TV, surfing the net, etc.Adapt DailyYou may or may not put in deadlines to your plans or schedules. But you may alsohave to re-schedule your tasks if you think it is necessary to do so. 8
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