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IBM Global Technology Services                    IBM Global Technology Services   i

Executive Overview




Private cloud services
from IBM
Flexible, end-to-end solutions for transforming
the enterprise
2   Private cloud services from IBM




Contents                                                          the dynamic consumption of IT services and provisioning of
	2	Introduction                                                   IT resources. The result: greater agility, innovation and speed
                                                                  to market.
	2	 Private cloud: Transforming the enterprise business model
	3	 The importance of a private cloud strategy                    Given the business pressure to deliver IT services faster
	4	 IBM’s private cloud services portfolio                        and cheaper, it’s no wonder companies are gravitating to
	4	 Strategy and design services for private cloud                private clouds. Still, IT leaders need to move thoughtfully to
	6	 Private cloud implementation services                         understand what’s involved in such a move and take sufficient
                                                                  steps to plan and implement private clouds. Companies that
	9	 Fully managed private cloud services
                                                                  make the greatest gains recognize that designing, building and
	11	 Security services for private cloud                          managing a private cloud infrastructure is not an overnight
	11	 Why IBM?                                                     project. It’s a long-term strategy that requires a holistic view
	12	 For more information	                                        of cloud computing in the context of the enterprise IT and
                                                                  business operation.

Introduction                                                      IBM’s end-to-end portfolio of private cloud solutions is
Cloud technologies have proven to be a force of change,           designed to support this strategic view with services that
upending established methods of acquiring, managing and           accommodate the range of cloud maturity levels and span
using technology, and providing exceptional opportunities         the entire deployment lifecycle, from strategic planning and
for transforming traditional business models. As the evidence     assessment to implementation and management. Whether
mounts, cloud computing is increasingly becoming a priority       you are looking to start the transition to private cloud, expand
for many companies. Both IBM’s 2011 Global CIO Study and          existing capabilities or cloud-enable your data center for
2012 Data Center Study point to rising levels of interest and     carrier-grade service delivery, IBM services and experience
adoption.1,2 Within the cloud spectrum, private clouds have       can help you harness the benefits of private cloud quickly
moved to the forefront, their growing popularity due in large     and cost-effectively. This paper provides an overview of the
part to the increased level of control and strategic enablement   services comprising IBM’s private cloud services portfolio
they provide.                                                     and the many pathways offered for achieving private cloud’s
                                                                  transformational benefits.
Private clouds are the perfect compromise, delivering the
expected benefits and efficiencies of cloud technology without    Private cloud: Transforming the enterprise
the privacy and compliance concerns of multitenant cloud          business model
models. Understandably, they are more easily embraced for         Private clouds enable internal IT resources to be dynamically
companies’ fundamental business applications and sensitive        pooled and shared across the enterprise, providing near instant
workloads. But it’s private cloud’s self-service, automation      access to those resources without the administrative overhead
and metering capabilities that can make a huge difference         of traditional IT deployment. Private clouds are uprooting
to the organization economically and operationally. These         the IT order, accelerating the kind of transformative business
capabilities can substantially reduce manual administration,      model change that is strongly needed in a difficult economy by:
lower the cost of IT maintenance and support, and facilitate
IBM Global Technology Services   3




•	 Speeding time to market by streamlining provisioning             The importance of a private cloud
   of server, storage and network resources required for            strategy
   experimentation and new product development                      While there are an increasing number of products and services
•	 Providing rapid scalability to deliver new services more         to facilitate private cloud deployment, success depends on
   quickly wherever and whenever they are requested                 having a solid cloud strategy and turning it into a roadmap
•	 Automating administration and service management,                for successful implementation. The challenge is to stage the
   eliminating rote tasks that can drive up operational costs       adoption in a way that allows benefits to be accrued as rapidly
•	 Integrating data and insights from employees, customers,         as possible.
   partners and other stakeholders, reducing redundancy and
   improving efficiency                                             Companies that derive the greatest value from private cloud
•	 Metering usage and users of cloud-delivered services and         have been selectively implementing private clouds in the right
   resources                                                        situations to accomplish specific business objectives. Based on
•	 Facilitating monetization and resale of cloud services.          IBM’s experience, most organizations look to private clouds to
                                                                    accomplish three objectives:
Private cloud’s ability to transform business may well              •	 Optimize their existing IT environment and improve
explain why the scope and pace of adoption have picked up               operational efficiency
dramatically. In fact, most organizations surveyed by the           •	 Innovate new products and services to significantly enhance
Infrastructure Executive Council plan to deliver at least               customer value and increase speed to market
30 percent of their capacity via private clouds by 2015.3           •	 Disrupt current business models and industries by
Private cloud already accounts for the lion’s share of cloud            addressing previously unforeseen customer needs and
infrastructure spending, and that trend is expected to continue.        gaining first-to-market advantage.
According to IDC’s IT Cloud Infrastructure Financing
Forecast, by 2015 annual spending for private IT cloud              Understanding the relative importance of these objectives
infrastructure is expected to grow to $18.9 billion compared to     is central to developing a meaningful private cloud strategy.
$13.4 billion for IT public cloud infrastructure.4 Private clouds   Furthermore, building that strategy obliges IT and business
offer the privacy, governance and compliance benefits of an         stakeholders to work together to discuss the organization’s
onsite hosting solution with the cost and efficiency benefits of    IT readiness for cloud—not just whether the infrastructure
the cloud. They deliver these efficiencies, but they do it behind   is sufficiently virtualized and automated for cloud, but also
a firewall.                                                         whether the organization is culturally ready for the changes
                                                                    that will be brought about by cloud. Stakeholders also need
Private clouds enable IT to go from being a technology              to answer fundamental questions about cloud design, service
caretaker to a provisioner of services and, in doing so, they       levels and deployment, and come to agreement on the
facilitate a better customer experience. With infrastructure        organization’s strategic expectations of and requirements for
and application resources dispensed more flexibly and               cloud, including:
automatically, served up to users on request, fewer                 •	 Cloud computing’s role in shaping business processes
administrators are needed to manage the operation. Instead          •	 Workloads that benefit most from the cloud (development/
of racking and stacking services, IT managers can focus                 testing, production, enterprise applications)
on growing the business. It’s a more empowered and                  •	 Availability, performance and security requirements
strategic role.                                                     •	 Computing, storage and bandwidth requirements
4   Private cloud services from IBM




•	 Operating system and infrastructure ownership                  management responsibility or offload that responsibility to
   and management responsibility                                  IBM. You decide where your cloud will reside and who will
•	 Integration with the organization’s traditional                own, operate and manage it (Figure 1). IBM has designed our
   server infrastructure                                          private cloud services to help organizations capitalize on the
•	 Integration into broader enterprise IT and                     value proposition of private cloud and leverage IBM services at
   business strategy.                                             every phase of the cloud transition.

IBM offers services to help our clients determine their private   Strategy and design services for
cloud strategy. Tackling these issues upfront enables you to      private cloud
make good decisions about private cloud—decisions that can        IBM’s strategy and design services help you develop a private
help you dramatically improve your return. It can also help       cloud strategy and an actionable deployment roadmap aligned
you determine whether your organization has the requisite         to your business goals.
financial and technical resources to design, build and manage
a private cloud solution independently or whether external        Cloud infrastructure strategy and design
support will be necessary.                                        Your cloud computing strategy needs to be based on a
                                                                  thorough evaluation of your infrastructure and workloads, with
IBM’s private cloud services portfolio                            the goal of understanding how they can be optimized using
Whether you are just beginning to assess your infrastructure      cloud computing. In this fundamental service, IBM works
and organizational readiness for private cloud and need help      with you to understand your key business and IT priorities,
architecting and implementing a private cloud infrastructure,     challenges and requirements in a two-day workshop. IBM then
or you are looking to improve your current management             takes the information gained in the workshop, and over the
capabilities for cloud, IBM can help. Our end-to-end portfolio    next several weeks, uses rigorous qualitative and quantitative
of private cloud services and expertise runs the gamut from       tools to analyze the existing infrastructure in the context of
strategic planning and consulting to implementation and           these values, making it possible to determine where and how
management, supporting every budget, cloud maturity level         best to implement cloud computing in your environment.
and stage in the deployment process.
                                                                  IBM consultants map the information collected to our cloud
IBM tempers the technological, operational and cultural           computing adoption framework, a standardized reference for
upheaval often associated with cloud computing by offering        cloud delivery models (public, private, hybrid) and services
multiple pathways to private cloud. Your company can              delivered (infrastructure, platform, application), to establish
choose the cloud solution that works best for you based on        your strategic intent for cloud. We determine which types of
your current and planned technology investment, internal          services and delivery models are right for you, the target cloud
skill levels and how quickly you need to achieve a return.        capability you can expect and the cloud options that
You can leverage your existing hardware or use ours. IBM          will provide the quickest and most optimal return for
SmartCloud™ Foundation technologies enable you to deploy          your business.
fully functional private clouds quickly and easily, providing
both cloud infrastructure as a service (IaaS) and platform as     The cloud computing adoption framework also identifies
a service (PaaS). You can also choose a fully managed cloud       service management capabilities like metering and chargeback
IaaS solution from our SmartCloud Services. You can retain        billing that need to be in place for a private cloud as well as
IBM Global Technology Services   5




potential challenges that should be considered prior to cloud                        tasks typically required in workload analysis, reducing analysis
deployment, such as those associated with governance and                             time by up to 66 percent.6
integration. Our robust analytics, developed from IBM’s
internal and client experiences, enable cloud strategies to be                       Data collected about your current environment, requirements
developed up to 90 percent faster than traditional methods of                        and cloud strategy is fed into the tool, which analyzes
analysis.5 The end result is an actionable transition plan and                       each workload, assessing both business applications and
visual roadmap for private cloud deployment that can help                            infrastructure components to develop a preliminary list
facilitate workload selection and a cloud operation aligned to                       of targeted workloads. The list is further refined by IBM
business goals.                                                                      consultants based on knowledge aggregated from thousands
                                                                                     of cloud implementations. The end result is a prioritized list
Cloud workload analysis                                                              of your workloads suitable for migration to private cloud. The
IBM’s unique cloud workload analysis service helps you                               associated migration difficulty and cost analysis is included
determine the best candidates for private cloud using a tool                         for each workload. You can use this list to begin creating your
and methodology developed by IBM Research. The tool’s                                business case and also to make educated decisions about what,
analytic algorithms and filters automate many of the manual                          where and how to implement cloud in your environment.




                                                                     Private cloud options



                                   Private                  Managed                       Dedicated               Shared (community)
                                    cloud                  private cloud                 private cloud               private cloud
                            (At client’s data center)   (At client’s data center)   (Hosted at IBM data center)   (Hosted at IBM data center)


                              Client-selected                   IBM                          IBM                           IBM
                               multivendor                  SmartCloud                   SmartCloud                    SmartCloud
                                 technology                  technology                   technology                    technology




                              Client-owned                  Client-owned                  IBM-owned                     IBM-owned
                             Client-managed                IBM-managed                  IBM-managed                   IBM-managed




                                     High                                  Customization                                    Low




Figure 1. Flexible options for private cloud. IBM provides multiple options for deploying private clouds, allowing companies to off load as much of the cloud
initiative as they want.
6   Private cloud services from IBM




Cloud networking strategy and optimization                          implementation by providing a scalable, flexible infrastructure
Before you deploy your private cloud, you need to understand        capable of standing up to changing business demands and
the impact it could have on your network infrastructure and         accelerating return on investment. Business applications can be
application performance. IBM’s cloud networking strategy and        designed and deployed on the cloud in days instead of months,
optimization service helps with both. Two offerings—one for         and companies can realize as much as a 50 percent reduction in
the network infrastructure and the other for applications—          IT labor costs.7
expose potential network and application risks, and identify
opportunities for optimization. By identifying and addressing       These results are due largely to our experience with private
these issues upfront, you can minimize the chance of costly         cloud, but they are also due to our use of tools like the IBM
migration delays and problems during deployment.                    Cloud Computing Reference Architecture and IBM Workload
                                                                    Deployer. Our Cloud Computing Reference Architecture
The network infrastructure optimization service assesses            provides a technical blueprint for constructing clouds and
architecture configurations and traffic flow and analyzes key       implementing cloud services. Workload Deployer is a
network attributes like security, availability and management. It   hardware appliance that provides access to middleware virtual
zeros in on current vulnerabilities and identifies remediations     images and patterns for easy, rapid creation of repeatable
that can help prepare the network to fully support private          application environments suitable for private cloud. Both are
cloud. The resulting readiness report and scorecard prioritize      foundational elements of IBM’s private cloud strategy.
the recommended enhancements you should make, balancing
network functionality with cost and risk.                           You can select an IBM-supplied platform for your private
                                                                    cloud infrastructure or use your own existing hardware. IBM
The network application optimization service examines               offers four private cloud configuration options—modular
interdependencies between applications, servers and networks        private cloud, basic private cloud, enterprise private cloud and
and analyzes applications’ suitability for cloud delivery. Its      cloud service provider platform—to best meet your workload,
scorecard prioritizes applications that are best suited for         business and cost requirements for private cloud. Within the
migration to the cloud. It also recommends ways to optimize         four options, IBM can support heterogeneous, multivendor
specific applications for better performance across the network.    infrastructure environments. The options include a self-
                                                                    service portal with a catalog of standardized services for users,
Private cloud implementation services                               a management portal for IT administrators and on-demand
IBM’s private cloud implementation services help                    provisioning of dynamically scalable, virtualized resources and
organizations build and deploy an automated, security-rich,         service management. IBM’s comprehensive scope of services,
private cloud environment for internal production and non-          standard across all IBM implementation services, includes
production workloads. We also include a carrier-grade cloud         solution design, implementation plan development, installation
service provider platform for companies that want to market         and configuration of cloud management software, migration of
cloud services externally. Our implementation services include      virtualized workloads to the desired cloud platform, integration
access to IBM experts to help plan, design, set up and deploy       with existing systems and networks, solution testing, and
your cloud environment. Our services are designed to reduce         training for administrators and end users.
the costs, cycle times, complexity and risks of private cloud
IBM Global Technology Services   7




Compared with traditional server environments, our private        Enterprise private cloud
cloud server environments increase utilization to 70 - 90         Enterprise private clouds are recommended for your
percent, accelerate provisioning from weeks to minutes,           mission-critical production workloads that require additional
and change management from months to days or hours.               networking, security and storage capabilities. They are an
Payback is usually months compared to years for legacy            excellent choice for hosting internal websites and for internal
server environments.8                                             applications like human resources, sales and time reporting
                                                                  that require access from mobile devices. Enterprise private
Modular private cloud                                             clouds are typically deployed in 3 - 6 months, depending on
IBM’s newest implementation offering, modular private cloud,      the capabilities you select. They can include analytics-driven
speeds cloud creation using automation and pre-engineered         usage and accounting capabilities, virtual server security and
services that provide choice while keeping costs low. Rather      compliance management, high availability cloud management,
than building from scratch, modular private clouds include all    and real-time monitoring to facilitate health and performance
the requisite technologies and service management software        tracking of your private cloud infrastructure.
needed to deploy a private cloud environment for production
and non-production workloads. It is your fastest route to
private cloud. Using a self-service portal and service catalog,
developers can select desired services and deploy 50 - 500        Our private cloud server environments
virtual machines (VMs) rapidly via a reusable image library.      increase utilization to 70 - 90 percent,
With deployment in as little as 10 days, modular private cloud
is an excellent choice when time to market and cost-efficiency
                                                                  accelerate provisioning from weeks to
are critical.                                                     minutes, and change management from
                                                                  months to days or hours. Payback is
Basic private cloud
Basic private clouds are designed for companies looking for a
                                                                  usually months compared to years for
custom-built private cloud that can be deployed rapidly. They     legacy server environments.8
are ideal for non-production workloads like development
and testing that do not require enterprise-class storage,
networking and security features. They can also be used for       Cloud service provider platform
simple production workloads. Basic private clouds optimize the    IBM’s private cloud configurations also include a carrier-grade
existing infrastructure by introducing increased automation,      cloud designed for companies that want to resell cloud services.
structured security, comprehensive management and resource        Our cloud service provider platform facilitates the rapid
sharing. They also simplify administration with an intuitive      creation, management and monetization of cloud services for
interface for managing projects, users, workloads, resources,     external markets. Access to IBM’s development and test cloud
billing, approvals and metering. They can be deployed in about    helps speed innovations from your development community.
two months.                                                       Access to IBM’s business partner ecosystem enables you to
                                                                  launch new applications and services available from leading
                                                                  independent software vendors as needed. And unlike our
                                                                  competitors, IBM also allows you to rebrand, market and sell
                                                                  select services from our own portfolio.
8     Private cloud services from IBM




The cloud service provider platform helps you monetize new                          IBM-supplied private cloud platforms
and existing assets for the cloud to drive profitable growth. We                    In addition to IBM’s private cloud configurations for legacy
show you how to apply analytics to your customer and service                        infrastructures, IBM also offers private cloud configurations
data to improve the effectiveness of your sales force and drive                     services for specific IBM-supplied platforms, including IBM
differentiation. Plus, we can provide the software and services                     Flex System™ and IBM PureFlex™ System, Linux on IBM
to help you enhance your web portals to increase customer                           System z/VM®, IBM Power Systems™, IBM System x® x86,
sales and loyalty. We automate cloud service management and                         as well as non-IBM systems. The same comprehensive scope
include the security and resilience, integrated service level                       of services available for legacy platforms is included for
agreements and quality of service management to help you                            IBM-supplied platforms, from solution design to testing, and
optimize margins for your cloud offerings.                                          training. IBM’s worldwide experts provide these services for
                                                                                    a fast and smooth private cloud implementation. If you are
The cloud service provider platform is implemented on your                          looking to replace aging systems or upgrade your operation
hardware at your premises in 6 - 18 months, depending on the                        with more powerful systems, an IBM-supplied private cloud
additional capabilities included. It is designed to be extremely                    infrastructure is your best choice.
scalable and responsive, able to provision new services in a
few minutes and support more than a million VMs running                             Cloud middleware automation and integration
concurrently. Finally, IBM’s modular, basic or enterprise                           Cloud middleware automation and integration technologies
private clouds can scale up to the cloud service provider                           provide another option for rapid private cloud deployment.
platform at any time by adding extensions to their                                  IBM is unique in our capability to leverage a large catalog
existing configuration.                                                             of automation assets and provide a holistic, end-to-end
                                                                                    automated solution for the implementation of private cloud.




                                 IBM private cloud configuration options for client-owned, legacy infrastructures

                                                                                                                               Cloud service
                             Modular private cloud            Basic private cloud            Enterprise private cloud
                                                                                                                               provider platform
    Your primary             •	 Immediate deployment          •	 Rapid deployment            •	 Robust, enterprise-caliber 	   •	 Carrier-grade private cloud
    requirements             •	 Low cost                      •	 Low cost                    	 private cloud                   •	 Cloud service creation
                                                                                             •	 Superior storage, 	            	 and resale
                                                                                             	 networking and security 	
                                                                                             	capabilities
    Ideal workloads          •	 Non-production 	 	            •	 Non-production 	 	          •	 Production workloads           •	 Production workloads for 	
                             	 development and testing 	      	 development and testing 	    •	 Enterprise applications        	 delivery as a cloud service 	
                             	workloads                       	workloads                                                       	provider
                             •	 Production workloads          •	 Simple production 	
                             •	 Up to 500 virtual machine 	   	workloads
                             	images
    Implementation           10 working days for the          2 months                       3 - 6 months                      6 - 18 months
    timeframe                standard configuration
IBM Global Technology Services   9




Known as rapid deployment services (RDS) for cloud, they          Fully managed private cloud services
include more than 150 software provisioning, middleware           Implementing a private cloud requires rethinking all of the
automation and operating system automation assets, such as        infrastructure elements that make up the data center and also
Apache, BEA, Oracle, Sun, IBM Lotus®, IBM WebSphere®,             the way they are managed. IBM can help you manage your
and IBM Tivoli® software, to name a few. RDS provides a           private cloud environment at our site or yours using proven
range of capabilities, enabling companies to quickly build and    management processes and methodologies. We can customize
deploy cloud infrastructures and integrate the management         a management solution for a new or existing private cloud
software stack. They also automate system provisioning and        infrastructure using IBM SmartCloud technology. Or we can
the activation of the middleware and database layer, providing    deploy a fully managed shared private cloud infrastructure via
automated capabilities to many IBM- and VMware-based              IBM SmartCloud Enterprise+ or IBM SmartCloud for System
cloud infrastructures.                                            z® services. These infrastructure as a service (IaaS) solutions
                                                                  include both multitenant and dedicated delivery models,
Using the philosophy of “create once, utilize many,” RDS          offering the cost benefits of a shared architecture without the
has the ability to leverage content created for one cloud         security risks. While IBM’s IaaS solutions are owned, hosted
infrastructure and provide access to it across all supported      and managed by IBM, our custom management solutions can
cloud platforms. It is designed to be flexible and to adapt as    be applied to any infrastructure, irrespective of who owns,
your automation needs change and grow. It also accelerates        hosts and manages it.
security health checking and the patch management of
middleware and database applications.                             Custom managed services for private cloud
                                                                  IBM’s custom management solutions are available for any
Cloud network infrastructure integration services                 private cloud infrastructure, whether you intend to retain
For clouds to deliver on their full potential, they need to       management responsibility or turn it over to IBM. They can be
optimize the utilization of all available resources: processing   paired with any of our private cloud implementation services
power, memory, storage and the network. The network plays         or deployed on top of an existing private cloud infrastructure
an essential role in how efficiently these IT resources are       for most platforms and vendors. We provide managed services
connected and utilized as well as secured. IBM’s cloud network    remotely, onsite at your data center or a combination of both.
infrastructure integration services help you understand the
requirements for these IT resources when designing the            The services can be structured to meet your most stringent
network to support a cloud computing environment.                 availability and security requirements. You can include end-
                                                                  to-end monitoring of the virtualized infrastructure, plus data
Applying decades of experience in networked IT, IBM               protection, patch management and troubleshooting, onsite
experts apply proven network methodologies and reference          or remotely. You can also include policy-driven capacity
architectures to optimize the performance of the private          management and automation to optimize availability and
cloud and avoid network bottlenecks. Utilizing IBM’s              workload performance. By providing automated, continuous
vendor-agnostic approach coupled with our partnerships            monitoring and management, IBM’s custom management
with leading network technology providers, we can help            solutions can help you reduce the cost and risks of running a
select and implement the right industry-leading network           private cloud while enabling your IT organization to focus on
solutions for clients.                                            your core business.
10   Private cloud services from IBM




IBM SmartCloud Enterprise+                                                             environment, including over 70 automated tasks to help
IBM SmartCloud Enterprise+ (SCE+) is a fully managed,                                  manage compliance with security, performance and
production-ready IaaS. Flexible options and an intuitive online                        reliability standards. SCE+ reduces your operational risk
interface enable you to quickly configure the cloud to desired                         by providing complete coverage with services that include
workload and performance specifications, from servers to                               patch management, database management and end-to-end
service levels, and then turn it over to IBM for management.                           monitoring of applications—all integrated into the service.
This simple setup process along with substantial automation                            These services span all the way to the application layer and
speed, VM provisioning and integration with the existing IT                            include coverage for VM instances above the hypervisor level.
infrastructure, enables the delivery of complete private cloud
environments in hours instead of weeks.                                                The SCE+ architecture is built from the ground up with high
                                                                                       availability servers and transaction-ready storage. Its self-
SCE+ provides complete governance, administration and                                  contained units of computing, storage and networking allow
management control aligned to desired business and usage                               the private cloud infrastructure to be dedicated or shared
requirements. The infrastructure is IT Infrastructure Library                          safely using software partitioning. Either way, multiple security
(ITIL) compliant with all of the management services                                   and isolation controls built into the virtual infrastructure and
necessary to support an enterprise-caliber production                                  network keep your cloud environment private.




                                                  Private cloud management services comparison

                                  Custom managed services for
                                                                              IBM SmartCloud Enterprise+             IBM SmartCloud for System z
                                  private cloud
 Solution type                    Custom managed services solution,           Fully managed, production-ready        Fully managed, production-ready
                                  delivered both onsite and remotely          IaaS solution                          IaaS solution
 Your primary                     •	 Compatibility with heterogeneous, 	      •	   Enterprise-caliber management 	   •	 Mainframe scalability and resiliency
 requirements                     	 legacy private cloud infrastructures, 	   	    services, SLAs and security       •	 Access to new technologies
                                  	 including IBM’s modular, 	 	              •	   Flexible configuration options    •	 Flexible configuration options
                                  	 basic, enterprise, and carrier-grade 	    •	   Same-day deployment
                                  	 private cloud configurations
                                  •	 End-to-end infrastructure 	 	
                                  	monitoring
 Infrastructure ownership         Client                                      IBM                                    IBM
 and location
 Management                       IBM, client or shared                       IBM                                    IBM
 responsibility
 Implementation                   2 weeks to 3 months (based on               Hours                                  6 months, on average
 timeframe                        complexity of integration)
IBM Global Technology Services   11




IBM SmartCloud for System z                                       Why IBM?
IBM SmartCloud for System z is the mainframe version of our       Private cloud environments depend on the integration of key
fully managed, production-ready IaaS. The service provides        management features, from self-service portals to policy-
shared, highly scalable IBM z/OS® mainframe capacity              based automation. While many organizations cobble together
delivered in dedicated logical partitions (LPARs) within a        solutions from multiple vendors to fill the feature gaps, often
continually refreshed, managed private cloud. It enables          at the expense of simplicity, interoperability and ease of use,
you to adjust computing resource capacity as business needs       IBM’s holistic approach and portfolio of end-to-end services
change. You can take advantage of standardized processes,         avoids this patchwork approach. We offer multiple pathways to
flexible pricing, automation and our global delivery resources.   private cloud with the planning, implementation, management
SmartCloud for System z also reduces infrastructure costs—by      and security services to help you get there. After all, you can’t
as much as 20 percent over traditional System z computing.9       just layer cloud software on top of the existing infrastructure
                                                                  and call it a private cloud. Success hinges on ensuring the
This service meets the industry’s highest level of security       infrastructure is cloud-ready, developing an actionable cloud
certification, leveraging certified LPAR and z/OS subsystem       strategy and having the requisite tools and capabilities to
isolation. Enterprise-class site security processes and           implement it.
tools protect your IT environment while supporting your
compliance requirements. You can choose from multiple             With thousands of private cloud engagements behind us, we
software stacks, disk and tape options, enabling you to           bring deep expertise in strategic visioning and cloud migration,
configure the z/OS private cloud to your business needs.          helping you make informed decisions about workload
You can also select from a range of availability options          suitability and infrastructure readiness for private cloud.
to accommodate critical and noncritical applications              Skilled IBM professionals help speed deployment, whether you
cost-effectively.                                                 choose one of IBM’s pre-integrated managed infrastructures,
                                                                  a custom managed solution to leverage your existing
Security services for private cloud                               infrastructure investment or any of the integrated, open
IBM’s private cloud portfolio also includes security services     standards-based solutions and services from our SmartCloud
to protect your private cloud environment while helping           Foundation portfolio. Whatever your choice, IBM’s flexible,
you satsify rigorous business continuity and resiliency           secure configuration options enable you to achieve your
requirements. We understand the unique challenges posed           desired scope, platform and service levels. Our management
by cloud and the importance of integrating cloud security         solutions are designed to provide complete control and
strategy with enterprise IT security policies and procedures.     visibility over private cloud resources and to
Our security services for private cloud leverage our proven       scale proportionally with the infrastructure, allowing
security portfolio. They cover the entire cloud lifecycle, from   for carrier-grade business growth without performance
deployment to service consumption, and the range of security      degradation. Plus, our automation tools drive operational
domains from identity and access management to virtualization     efficiency, reducing the costs and risks of transition and
security. We also offer a cloud-based managed backup solution     knowledge transfer.
for your critical business data and a fully managed recovery
solution for virtualized server environments that leverage
IBM’s SmartCloud infrastructure.
12     Private cloud services from IBM




In the rapidly evolving cloud space, having a blueprint for
design, implementation and management is critical. IBM
provides that. The key to achieving a faster return lies in
our repeatable methodology, based on the IBM Cloud
Computing Reference Architecture. It combines the time-
tested automation tools, service management methodologies                           © COPYRIGHT IBM CORPORATION 2013
                                                                                    IBM Global Services
and best practices to guide you to a smoother implementation                        Route 100
of private cloud, with higher degrees of reliability, scalability                   Somers, NY 10589
and control.                                                                        U.S.A.
                                                                                    Produced in the United States of America
When you work with IBM, you take advantage of real-world                            February 2013
experience with private cloud. We provide all the building                          IBM, the IBM logo, ibm.com, Power Systems, Flex System, PureFlex
blocks needed for a true private cloud solution. Rather than                        System, SmartCloud, System x, System z, System z/VM, Lotus, Tivoli,
                                                                                    WebSphere and z/OS are trademarks of International Business Machines
reinventing the wheel or splicing services together, we help                        Corporation in the United States, other countries or both. If these and
speed your time to value.                                                           other IBM trademarked terms are marked on their first occurrence in this
                                                                                    information with a trademark symbol (® or TM), these symbols indicate
                                                                                    U.S. registered or common law trademarks owned by IBM at the time
For more information                                                                this information was published. Such trademarks may also be registered
To learn how IBM is helping organizations succeed with                              or common law trademarks in other countries. Other product, company
                                                                                    or service names may be trademarks or service marks of others. A
private cloud, please contact your IBM representative or IBM                        current list of IBM trademarks is available on the web at “Copyright
Business Partner, or visit                                                          and trademark information” at ibm.com/legal/copytrade.shtml
ibm.com/privatecloud                                                                Linux is a registered trademark of Linus Torvalds in the United States,
ibm.com/services/cloudservices                                                      other countries, or both.
                                                                                    IT Infrastructure Library is a registered trademark of the Central
                                                                                    Computer and Telecommunications Agency which is now part of the
                                                                                    Office of Government Commerce.
                                                                                    This document is current as of the initial date of publication and may be
                                                                                    changed by IBM at any time.
                                                                                    Not all offerings are available in every country in which IBM operates.
                                                                                    The performance data discussed herein is presented as derived under
                                                                                    specific operating conditions. Actual results may vary. It is the user’s
                                                                                    responsibility to evaluate and verify the operation of any other products
                                                                                    or programs with IBM products and programs.
                                                                                    THE INFORMATION IN THIS DOCUMENT IS PROVIDED
                                                                                    “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR
                                                                                    IMPLIED, INCLUDING WITHOUT ANY WARRANTIES
1
  IBM, “The Essential CIO: Insights from the Global Chief Information Officer       OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
Study,” May 2011.                                                                   PURPOSE AND ANY WARRANTY OR CONDITION OF NON-
2
  IBM, “Data center operational efficiency best practices: Enabling increased new   INFRINGEMENT. IBM products are warranted according to the terms and
project spending by improving data center efficiency,” Findings from the IBM        conditions of the agreements under which they are provided.
Global Data Center Study, May 2011.                                                 Statements regarding IBM’s future direction and intent are subject to
3
 CEB, “Cloud computing: Private cloud migration, Networking Call Notes,”            change or withdrawal without notice, and represent goals and objectives
Arlington, VA, 2012.                                                                only. Actual available storage capacity may be reported for both
                                                                                    uncompressed and compressed data and will vary and may be less
4
  IDC, “Worldwide private and public IT cloud infrastructure financing 2012-        than stated.
2015 forecast: An in-depth analysis of leasing and financing opportunity in the
cloud, doc #232707,” February 2012.
                                                                                            Please Recycle
5
    Based on a specific IBM client engagement. Individual results may vary.
6
  Based on use in IBM’s IT transformation project. Individual results may
vary based on availability and extent of client data.
7
    Based on a specific IBM client engagement. Individual results may vary.
8
 Based on results from IBM’s 2008 Technology Adoption Program.
Individual results may vary.
9
    Based on IBM client experiences. Individual results may vary.                                                                       RLB03005-USEN-00

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Private cloudoverview

  • 1. IBM Global Technology Services IBM Global Technology Services i Executive Overview Private cloud services from IBM Flexible, end-to-end solutions for transforming the enterprise
  • 2. 2 Private cloud services from IBM Contents the dynamic consumption of IT services and provisioning of 2 Introduction IT resources. The result: greater agility, innovation and speed to market. 2 Private cloud: Transforming the enterprise business model 3 The importance of a private cloud strategy Given the business pressure to deliver IT services faster 4 IBM’s private cloud services portfolio and cheaper, it’s no wonder companies are gravitating to 4 Strategy and design services for private cloud private clouds. Still, IT leaders need to move thoughtfully to 6 Private cloud implementation services understand what’s involved in such a move and take sufficient steps to plan and implement private clouds. Companies that 9 Fully managed private cloud services make the greatest gains recognize that designing, building and 11 Security services for private cloud managing a private cloud infrastructure is not an overnight 11 Why IBM? project. It’s a long-term strategy that requires a holistic view 12 For more information of cloud computing in the context of the enterprise IT and business operation. Introduction IBM’s end-to-end portfolio of private cloud solutions is Cloud technologies have proven to be a force of change, designed to support this strategic view with services that upending established methods of acquiring, managing and accommodate the range of cloud maturity levels and span using technology, and providing exceptional opportunities the entire deployment lifecycle, from strategic planning and for transforming traditional business models. As the evidence assessment to implementation and management. Whether mounts, cloud computing is increasingly becoming a priority you are looking to start the transition to private cloud, expand for many companies. Both IBM’s 2011 Global CIO Study and existing capabilities or cloud-enable your data center for 2012 Data Center Study point to rising levels of interest and carrier-grade service delivery, IBM services and experience adoption.1,2 Within the cloud spectrum, private clouds have can help you harness the benefits of private cloud quickly moved to the forefront, their growing popularity due in large and cost-effectively. This paper provides an overview of the part to the increased level of control and strategic enablement services comprising IBM’s private cloud services portfolio they provide. and the many pathways offered for achieving private cloud’s transformational benefits. Private clouds are the perfect compromise, delivering the expected benefits and efficiencies of cloud technology without Private cloud: Transforming the enterprise the privacy and compliance concerns of multitenant cloud business model models. Understandably, they are more easily embraced for Private clouds enable internal IT resources to be dynamically companies’ fundamental business applications and sensitive pooled and shared across the enterprise, providing near instant workloads. But it’s private cloud’s self-service, automation access to those resources without the administrative overhead and metering capabilities that can make a huge difference of traditional IT deployment. Private clouds are uprooting to the organization economically and operationally. These the IT order, accelerating the kind of transformative business capabilities can substantially reduce manual administration, model change that is strongly needed in a difficult economy by: lower the cost of IT maintenance and support, and facilitate
  • 3. IBM Global Technology Services 3 • Speeding time to market by streamlining provisioning The importance of a private cloud of server, storage and network resources required for strategy experimentation and new product development While there are an increasing number of products and services • Providing rapid scalability to deliver new services more to facilitate private cloud deployment, success depends on quickly wherever and whenever they are requested having a solid cloud strategy and turning it into a roadmap • Automating administration and service management, for successful implementation. The challenge is to stage the eliminating rote tasks that can drive up operational costs adoption in a way that allows benefits to be accrued as rapidly • Integrating data and insights from employees, customers, as possible. partners and other stakeholders, reducing redundancy and improving efficiency Companies that derive the greatest value from private cloud • Metering usage and users of cloud-delivered services and have been selectively implementing private clouds in the right resources situations to accomplish specific business objectives. Based on • Facilitating monetization and resale of cloud services. IBM’s experience, most organizations look to private clouds to accomplish three objectives: Private cloud’s ability to transform business may well • Optimize their existing IT environment and improve explain why the scope and pace of adoption have picked up operational efficiency dramatically. In fact, most organizations surveyed by the • Innovate new products and services to significantly enhance Infrastructure Executive Council plan to deliver at least customer value and increase speed to market 30 percent of their capacity via private clouds by 2015.3 • Disrupt current business models and industries by Private cloud already accounts for the lion’s share of cloud addressing previously unforeseen customer needs and infrastructure spending, and that trend is expected to continue. gaining first-to-market advantage. According to IDC’s IT Cloud Infrastructure Financing Forecast, by 2015 annual spending for private IT cloud Understanding the relative importance of these objectives infrastructure is expected to grow to $18.9 billion compared to is central to developing a meaningful private cloud strategy. $13.4 billion for IT public cloud infrastructure.4 Private clouds Furthermore, building that strategy obliges IT and business offer the privacy, governance and compliance benefits of an stakeholders to work together to discuss the organization’s onsite hosting solution with the cost and efficiency benefits of IT readiness for cloud—not just whether the infrastructure the cloud. They deliver these efficiencies, but they do it behind is sufficiently virtualized and automated for cloud, but also a firewall. whether the organization is culturally ready for the changes that will be brought about by cloud. Stakeholders also need Private clouds enable IT to go from being a technology to answer fundamental questions about cloud design, service caretaker to a provisioner of services and, in doing so, they levels and deployment, and come to agreement on the facilitate a better customer experience. With infrastructure organization’s strategic expectations of and requirements for and application resources dispensed more flexibly and cloud, including: automatically, served up to users on request, fewer • Cloud computing’s role in shaping business processes administrators are needed to manage the operation. Instead • Workloads that benefit most from the cloud (development/ of racking and stacking services, IT managers can focus testing, production, enterprise applications) on growing the business. It’s a more empowered and • Availability, performance and security requirements strategic role. • Computing, storage and bandwidth requirements
  • 4. 4 Private cloud services from IBM • Operating system and infrastructure ownership management responsibility or offload that responsibility to and management responsibility IBM. You decide where your cloud will reside and who will • Integration with the organization’s traditional own, operate and manage it (Figure 1). IBM has designed our server infrastructure private cloud services to help organizations capitalize on the • Integration into broader enterprise IT and value proposition of private cloud and leverage IBM services at business strategy. every phase of the cloud transition. IBM offers services to help our clients determine their private Strategy and design services for cloud strategy. Tackling these issues upfront enables you to private cloud make good decisions about private cloud—decisions that can IBM’s strategy and design services help you develop a private help you dramatically improve your return. It can also help cloud strategy and an actionable deployment roadmap aligned you determine whether your organization has the requisite to your business goals. financial and technical resources to design, build and manage a private cloud solution independently or whether external Cloud infrastructure strategy and design support will be necessary. Your cloud computing strategy needs to be based on a thorough evaluation of your infrastructure and workloads, with IBM’s private cloud services portfolio the goal of understanding how they can be optimized using Whether you are just beginning to assess your infrastructure cloud computing. In this fundamental service, IBM works and organizational readiness for private cloud and need help with you to understand your key business and IT priorities, architecting and implementing a private cloud infrastructure, challenges and requirements in a two-day workshop. IBM then or you are looking to improve your current management takes the information gained in the workshop, and over the capabilities for cloud, IBM can help. Our end-to-end portfolio next several weeks, uses rigorous qualitative and quantitative of private cloud services and expertise runs the gamut from tools to analyze the existing infrastructure in the context of strategic planning and consulting to implementation and these values, making it possible to determine where and how management, supporting every budget, cloud maturity level best to implement cloud computing in your environment. and stage in the deployment process. IBM consultants map the information collected to our cloud IBM tempers the technological, operational and cultural computing adoption framework, a standardized reference for upheaval often associated with cloud computing by offering cloud delivery models (public, private, hybrid) and services multiple pathways to private cloud. Your company can delivered (infrastructure, platform, application), to establish choose the cloud solution that works best for you based on your strategic intent for cloud. We determine which types of your current and planned technology investment, internal services and delivery models are right for you, the target cloud skill levels and how quickly you need to achieve a return. capability you can expect and the cloud options that You can leverage your existing hardware or use ours. IBM will provide the quickest and most optimal return for SmartCloud™ Foundation technologies enable you to deploy your business. fully functional private clouds quickly and easily, providing both cloud infrastructure as a service (IaaS) and platform as The cloud computing adoption framework also identifies a service (PaaS). You can also choose a fully managed cloud service management capabilities like metering and chargeback IaaS solution from our SmartCloud Services. You can retain billing that need to be in place for a private cloud as well as
  • 5. IBM Global Technology Services 5 potential challenges that should be considered prior to cloud tasks typically required in workload analysis, reducing analysis deployment, such as those associated with governance and time by up to 66 percent.6 integration. Our robust analytics, developed from IBM’s internal and client experiences, enable cloud strategies to be Data collected about your current environment, requirements developed up to 90 percent faster than traditional methods of and cloud strategy is fed into the tool, which analyzes analysis.5 The end result is an actionable transition plan and each workload, assessing both business applications and visual roadmap for private cloud deployment that can help infrastructure components to develop a preliminary list facilitate workload selection and a cloud operation aligned to of targeted workloads. The list is further refined by IBM business goals. consultants based on knowledge aggregated from thousands of cloud implementations. The end result is a prioritized list Cloud workload analysis of your workloads suitable for migration to private cloud. The IBM’s unique cloud workload analysis service helps you associated migration difficulty and cost analysis is included determine the best candidates for private cloud using a tool for each workload. You can use this list to begin creating your and methodology developed by IBM Research. The tool’s business case and also to make educated decisions about what, analytic algorithms and filters automate many of the manual where and how to implement cloud in your environment. Private cloud options Private Managed Dedicated Shared (community) cloud private cloud private cloud private cloud (At client’s data center) (At client’s data center) (Hosted at IBM data center) (Hosted at IBM data center) Client-selected IBM IBM IBM multivendor SmartCloud SmartCloud SmartCloud technology technology technology technology Client-owned Client-owned IBM-owned IBM-owned Client-managed IBM-managed IBM-managed IBM-managed High Customization Low Figure 1. Flexible options for private cloud. IBM provides multiple options for deploying private clouds, allowing companies to off load as much of the cloud initiative as they want.
  • 6. 6 Private cloud services from IBM Cloud networking strategy and optimization implementation by providing a scalable, flexible infrastructure Before you deploy your private cloud, you need to understand capable of standing up to changing business demands and the impact it could have on your network infrastructure and accelerating return on investment. Business applications can be application performance. IBM’s cloud networking strategy and designed and deployed on the cloud in days instead of months, optimization service helps with both. Two offerings—one for and companies can realize as much as a 50 percent reduction in the network infrastructure and the other for applications— IT labor costs.7 expose potential network and application risks, and identify opportunities for optimization. By identifying and addressing These results are due largely to our experience with private these issues upfront, you can minimize the chance of costly cloud, but they are also due to our use of tools like the IBM migration delays and problems during deployment. Cloud Computing Reference Architecture and IBM Workload Deployer. Our Cloud Computing Reference Architecture The network infrastructure optimization service assesses provides a technical blueprint for constructing clouds and architecture configurations and traffic flow and analyzes key implementing cloud services. Workload Deployer is a network attributes like security, availability and management. It hardware appliance that provides access to middleware virtual zeros in on current vulnerabilities and identifies remediations images and patterns for easy, rapid creation of repeatable that can help prepare the network to fully support private application environments suitable for private cloud. Both are cloud. The resulting readiness report and scorecard prioritize foundational elements of IBM’s private cloud strategy. the recommended enhancements you should make, balancing network functionality with cost and risk. You can select an IBM-supplied platform for your private cloud infrastructure or use your own existing hardware. IBM The network application optimization service examines offers four private cloud configuration options—modular interdependencies between applications, servers and networks private cloud, basic private cloud, enterprise private cloud and and analyzes applications’ suitability for cloud delivery. Its cloud service provider platform—to best meet your workload, scorecard prioritizes applications that are best suited for business and cost requirements for private cloud. Within the migration to the cloud. It also recommends ways to optimize four options, IBM can support heterogeneous, multivendor specific applications for better performance across the network. infrastructure environments. The options include a self- service portal with a catalog of standardized services for users, Private cloud implementation services a management portal for IT administrators and on-demand IBM’s private cloud implementation services help provisioning of dynamically scalable, virtualized resources and organizations build and deploy an automated, security-rich, service management. IBM’s comprehensive scope of services, private cloud environment for internal production and non- standard across all IBM implementation services, includes production workloads. We also include a carrier-grade cloud solution design, implementation plan development, installation service provider platform for companies that want to market and configuration of cloud management software, migration of cloud services externally. Our implementation services include virtualized workloads to the desired cloud platform, integration access to IBM experts to help plan, design, set up and deploy with existing systems and networks, solution testing, and your cloud environment. Our services are designed to reduce training for administrators and end users. the costs, cycle times, complexity and risks of private cloud
  • 7. IBM Global Technology Services 7 Compared with traditional server environments, our private Enterprise private cloud cloud server environments increase utilization to 70 - 90 Enterprise private clouds are recommended for your percent, accelerate provisioning from weeks to minutes, mission-critical production workloads that require additional and change management from months to days or hours. networking, security and storage capabilities. They are an Payback is usually months compared to years for legacy excellent choice for hosting internal websites and for internal server environments.8 applications like human resources, sales and time reporting that require access from mobile devices. Enterprise private Modular private cloud clouds are typically deployed in 3 - 6 months, depending on IBM’s newest implementation offering, modular private cloud, the capabilities you select. They can include analytics-driven speeds cloud creation using automation and pre-engineered usage and accounting capabilities, virtual server security and services that provide choice while keeping costs low. Rather compliance management, high availability cloud management, than building from scratch, modular private clouds include all and real-time monitoring to facilitate health and performance the requisite technologies and service management software tracking of your private cloud infrastructure. needed to deploy a private cloud environment for production and non-production workloads. It is your fastest route to private cloud. Using a self-service portal and service catalog, developers can select desired services and deploy 50 - 500 Our private cloud server environments virtual machines (VMs) rapidly via a reusable image library. increase utilization to 70 - 90 percent, With deployment in as little as 10 days, modular private cloud is an excellent choice when time to market and cost-efficiency accelerate provisioning from weeks to are critical. minutes, and change management from months to days or hours. Payback is Basic private cloud Basic private clouds are designed for companies looking for a usually months compared to years for custom-built private cloud that can be deployed rapidly. They legacy server environments.8 are ideal for non-production workloads like development and testing that do not require enterprise-class storage, networking and security features. They can also be used for Cloud service provider platform simple production workloads. Basic private clouds optimize the IBM’s private cloud configurations also include a carrier-grade existing infrastructure by introducing increased automation, cloud designed for companies that want to resell cloud services. structured security, comprehensive management and resource Our cloud service provider platform facilitates the rapid sharing. They also simplify administration with an intuitive creation, management and monetization of cloud services for interface for managing projects, users, workloads, resources, external markets. Access to IBM’s development and test cloud billing, approvals and metering. They can be deployed in about helps speed innovations from your development community. two months. Access to IBM’s business partner ecosystem enables you to launch new applications and services available from leading independent software vendors as needed. And unlike our competitors, IBM also allows you to rebrand, market and sell select services from our own portfolio.
  • 8. 8 Private cloud services from IBM The cloud service provider platform helps you monetize new IBM-supplied private cloud platforms and existing assets for the cloud to drive profitable growth. We In addition to IBM’s private cloud configurations for legacy show you how to apply analytics to your customer and service infrastructures, IBM also offers private cloud configurations data to improve the effectiveness of your sales force and drive services for specific IBM-supplied platforms, including IBM differentiation. Plus, we can provide the software and services Flex System™ and IBM PureFlex™ System, Linux on IBM to help you enhance your web portals to increase customer System z/VM®, IBM Power Systems™, IBM System x® x86, sales and loyalty. We automate cloud service management and as well as non-IBM systems. The same comprehensive scope include the security and resilience, integrated service level of services available for legacy platforms is included for agreements and quality of service management to help you IBM-supplied platforms, from solution design to testing, and optimize margins for your cloud offerings. training. IBM’s worldwide experts provide these services for a fast and smooth private cloud implementation. If you are The cloud service provider platform is implemented on your looking to replace aging systems or upgrade your operation hardware at your premises in 6 - 18 months, depending on the with more powerful systems, an IBM-supplied private cloud additional capabilities included. It is designed to be extremely infrastructure is your best choice. scalable and responsive, able to provision new services in a few minutes and support more than a million VMs running Cloud middleware automation and integration concurrently. Finally, IBM’s modular, basic or enterprise Cloud middleware automation and integration technologies private clouds can scale up to the cloud service provider provide another option for rapid private cloud deployment. platform at any time by adding extensions to their IBM is unique in our capability to leverage a large catalog existing configuration. of automation assets and provide a holistic, end-to-end automated solution for the implementation of private cloud. IBM private cloud configuration options for client-owned, legacy infrastructures Cloud service Modular private cloud Basic private cloud Enterprise private cloud provider platform Your primary • Immediate deployment • Rapid deployment • Robust, enterprise-caliber • Carrier-grade private cloud requirements • Low cost • Low cost private cloud • Cloud service creation • Superior storage, and resale networking and security capabilities Ideal workloads • Non-production • Non-production • Production workloads • Production workloads for development and testing development and testing • Enterprise applications delivery as a cloud service workloads workloads provider • Production workloads • Simple production • Up to 500 virtual machine workloads images Implementation 10 working days for the 2 months 3 - 6 months 6 - 18 months timeframe standard configuration
  • 9. IBM Global Technology Services 9 Known as rapid deployment services (RDS) for cloud, they Fully managed private cloud services include more than 150 software provisioning, middleware Implementing a private cloud requires rethinking all of the automation and operating system automation assets, such as infrastructure elements that make up the data center and also Apache, BEA, Oracle, Sun, IBM Lotus®, IBM WebSphere®, the way they are managed. IBM can help you manage your and IBM Tivoli® software, to name a few. RDS provides a private cloud environment at our site or yours using proven range of capabilities, enabling companies to quickly build and management processes and methodologies. We can customize deploy cloud infrastructures and integrate the management a management solution for a new or existing private cloud software stack. They also automate system provisioning and infrastructure using IBM SmartCloud technology. Or we can the activation of the middleware and database layer, providing deploy a fully managed shared private cloud infrastructure via automated capabilities to many IBM- and VMware-based IBM SmartCloud Enterprise+ or IBM SmartCloud for System cloud infrastructures. z® services. These infrastructure as a service (IaaS) solutions include both multitenant and dedicated delivery models, Using the philosophy of “create once, utilize many,” RDS offering the cost benefits of a shared architecture without the has the ability to leverage content created for one cloud security risks. While IBM’s IaaS solutions are owned, hosted infrastructure and provide access to it across all supported and managed by IBM, our custom management solutions can cloud platforms. It is designed to be flexible and to adapt as be applied to any infrastructure, irrespective of who owns, your automation needs change and grow. It also accelerates hosts and manages it. security health checking and the patch management of middleware and database applications. Custom managed services for private cloud IBM’s custom management solutions are available for any Cloud network infrastructure integration services private cloud infrastructure, whether you intend to retain For clouds to deliver on their full potential, they need to management responsibility or turn it over to IBM. They can be optimize the utilization of all available resources: processing paired with any of our private cloud implementation services power, memory, storage and the network. The network plays or deployed on top of an existing private cloud infrastructure an essential role in how efficiently these IT resources are for most platforms and vendors. We provide managed services connected and utilized as well as secured. IBM’s cloud network remotely, onsite at your data center or a combination of both. infrastructure integration services help you understand the requirements for these IT resources when designing the The services can be structured to meet your most stringent network to support a cloud computing environment. availability and security requirements. You can include end- to-end monitoring of the virtualized infrastructure, plus data Applying decades of experience in networked IT, IBM protection, patch management and troubleshooting, onsite experts apply proven network methodologies and reference or remotely. You can also include policy-driven capacity architectures to optimize the performance of the private management and automation to optimize availability and cloud and avoid network bottlenecks. Utilizing IBM’s workload performance. By providing automated, continuous vendor-agnostic approach coupled with our partnerships monitoring and management, IBM’s custom management with leading network technology providers, we can help solutions can help you reduce the cost and risks of running a select and implement the right industry-leading network private cloud while enabling your IT organization to focus on solutions for clients. your core business.
  • 10. 10 Private cloud services from IBM IBM SmartCloud Enterprise+ environment, including over 70 automated tasks to help IBM SmartCloud Enterprise+ (SCE+) is a fully managed, manage compliance with security, performance and production-ready IaaS. Flexible options and an intuitive online reliability standards. SCE+ reduces your operational risk interface enable you to quickly configure the cloud to desired by providing complete coverage with services that include workload and performance specifications, from servers to patch management, database management and end-to-end service levels, and then turn it over to IBM for management. monitoring of applications—all integrated into the service. This simple setup process along with substantial automation These services span all the way to the application layer and speed, VM provisioning and integration with the existing IT include coverage for VM instances above the hypervisor level. infrastructure, enables the delivery of complete private cloud environments in hours instead of weeks. The SCE+ architecture is built from the ground up with high availability servers and transaction-ready storage. Its self- SCE+ provides complete governance, administration and contained units of computing, storage and networking allow management control aligned to desired business and usage the private cloud infrastructure to be dedicated or shared requirements. The infrastructure is IT Infrastructure Library safely using software partitioning. Either way, multiple security (ITIL) compliant with all of the management services and isolation controls built into the virtual infrastructure and necessary to support an enterprise-caliber production network keep your cloud environment private. Private cloud management services comparison Custom managed services for IBM SmartCloud Enterprise+ IBM SmartCloud for System z private cloud Solution type Custom managed services solution, Fully managed, production-ready Fully managed, production-ready delivered both onsite and remotely IaaS solution IaaS solution Your primary • Compatibility with heterogeneous, • Enterprise-caliber management • Mainframe scalability and resiliency requirements legacy private cloud infrastructures, services, SLAs and security • Access to new technologies including IBM’s modular, • Flexible configuration options • Flexible configuration options basic, enterprise, and carrier-grade • Same-day deployment private cloud configurations • End-to-end infrastructure monitoring Infrastructure ownership Client IBM IBM and location Management IBM, client or shared IBM IBM responsibility Implementation 2 weeks to 3 months (based on Hours 6 months, on average timeframe complexity of integration)
  • 11. IBM Global Technology Services 11 IBM SmartCloud for System z Why IBM? IBM SmartCloud for System z is the mainframe version of our Private cloud environments depend on the integration of key fully managed, production-ready IaaS. The service provides management features, from self-service portals to policy- shared, highly scalable IBM z/OS® mainframe capacity based automation. While many organizations cobble together delivered in dedicated logical partitions (LPARs) within a solutions from multiple vendors to fill the feature gaps, often continually refreshed, managed private cloud. It enables at the expense of simplicity, interoperability and ease of use, you to adjust computing resource capacity as business needs IBM’s holistic approach and portfolio of end-to-end services change. You can take advantage of standardized processes, avoids this patchwork approach. We offer multiple pathways to flexible pricing, automation and our global delivery resources. private cloud with the planning, implementation, management SmartCloud for System z also reduces infrastructure costs—by and security services to help you get there. After all, you can’t as much as 20 percent over traditional System z computing.9 just layer cloud software on top of the existing infrastructure and call it a private cloud. Success hinges on ensuring the This service meets the industry’s highest level of security infrastructure is cloud-ready, developing an actionable cloud certification, leveraging certified LPAR and z/OS subsystem strategy and having the requisite tools and capabilities to isolation. Enterprise-class site security processes and implement it. tools protect your IT environment while supporting your compliance requirements. You can choose from multiple With thousands of private cloud engagements behind us, we software stacks, disk and tape options, enabling you to bring deep expertise in strategic visioning and cloud migration, configure the z/OS private cloud to your business needs. helping you make informed decisions about workload You can also select from a range of availability options suitability and infrastructure readiness for private cloud. to accommodate critical and noncritical applications Skilled IBM professionals help speed deployment, whether you cost-effectively. choose one of IBM’s pre-integrated managed infrastructures, a custom managed solution to leverage your existing Security services for private cloud infrastructure investment or any of the integrated, open IBM’s private cloud portfolio also includes security services standards-based solutions and services from our SmartCloud to protect your private cloud environment while helping Foundation portfolio. Whatever your choice, IBM’s flexible, you satsify rigorous business continuity and resiliency secure configuration options enable you to achieve your requirements. We understand the unique challenges posed desired scope, platform and service levels. Our management by cloud and the importance of integrating cloud security solutions are designed to provide complete control and strategy with enterprise IT security policies and procedures. visibility over private cloud resources and to Our security services for private cloud leverage our proven scale proportionally with the infrastructure, allowing security portfolio. They cover the entire cloud lifecycle, from for carrier-grade business growth without performance deployment to service consumption, and the range of security degradation. Plus, our automation tools drive operational domains from identity and access management to virtualization efficiency, reducing the costs and risks of transition and security. We also offer a cloud-based managed backup solution knowledge transfer. for your critical business data and a fully managed recovery solution for virtualized server environments that leverage IBM’s SmartCloud infrastructure.
  • 12. 12 Private cloud services from IBM In the rapidly evolving cloud space, having a blueprint for design, implementation and management is critical. IBM provides that. The key to achieving a faster return lies in our repeatable methodology, based on the IBM Cloud Computing Reference Architecture. It combines the time- tested automation tools, service management methodologies © COPYRIGHT IBM CORPORATION 2013 IBM Global Services and best practices to guide you to a smoother implementation Route 100 of private cloud, with higher degrees of reliability, scalability Somers, NY 10589 and control. U.S.A. Produced in the United States of America When you work with IBM, you take advantage of real-world February 2013 experience with private cloud. We provide all the building IBM, the IBM logo, ibm.com, Power Systems, Flex System, PureFlex blocks needed for a true private cloud solution. Rather than System, SmartCloud, System x, System z, System z/VM, Lotus, Tivoli, WebSphere and z/OS are trademarks of International Business Machines reinventing the wheel or splicing services together, we help Corporation in the United States, other countries or both. If these and speed your time to value. other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or TM), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time For more information this information was published. Such trademarks may also be registered To learn how IBM is helping organizations succeed with or common law trademarks in other countries. Other product, company or service names may be trademarks or service marks of others. A private cloud, please contact your IBM representative or IBM current list of IBM trademarks is available on the web at “Copyright Business Partner, or visit and trademark information” at ibm.com/legal/copytrade.shtml ibm.com/privatecloud Linux is a registered trademark of Linus Torvalds in the United States, ibm.com/services/cloudservices other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data discussed herein is presented as derived under specific operating conditions. Actual results may vary. It is the user’s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES 1 IBM, “The Essential CIO: Insights from the Global Chief Information Officer OF MERCHANTABILITY, FITNESS FOR A PARTICULAR Study,” May 2011. PURPOSE AND ANY WARRANTY OR CONDITION OF NON- 2 IBM, “Data center operational efficiency best practices: Enabling increased new INFRINGEMENT. IBM products are warranted according to the terms and project spending by improving data center efficiency,” Findings from the IBM conditions of the agreements under which they are provided. Global Data Center Study, May 2011. Statements regarding IBM’s future direction and intent are subject to 3 CEB, “Cloud computing: Private cloud migration, Networking Call Notes,” change or withdrawal without notice, and represent goals and objectives Arlington, VA, 2012. only. Actual available storage capacity may be reported for both uncompressed and compressed data and will vary and may be less 4 IDC, “Worldwide private and public IT cloud infrastructure financing 2012- than stated. 2015 forecast: An in-depth analysis of leasing and financing opportunity in the cloud, doc #232707,” February 2012. Please Recycle 5 Based on a specific IBM client engagement. Individual results may vary. 6 Based on use in IBM’s IT transformation project. Individual results may vary based on availability and extent of client data. 7 Based on a specific IBM client engagement. Individual results may vary. 8 Based on results from IBM’s 2008 Technology Adoption Program. Individual results may vary. 9 Based on IBM client experiences. Individual results may vary. RLB03005-USEN-00