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Virtual Leadership: Calibrate, Collaborate and Celebrate

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60-minute webinar about the needs of virtual team members and the actions required of virtual leaders to maximize productivity and effectiveness in the virtual workplace.

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Virtual Leadership: Calibrate, Collaborate and Celebrate

  1. 1. © 2017 NetSpeed Learning Solutions. All rights reserved. 1 Virtual Leadership Calibrate, Collaborate and Celebrate
  2. 2. © 2017 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply the C3 model to improve your managers' abilities to lead virtually • Respond constructively to meet the needs of virtual team members • Learn to calibrate, collaborate, and celebrate the work of your virtual teams
  3. 3. © 2017 NetSpeed Learning Solutions. All rights reserved. 3 Tweet #virtualleader #NSLSLive
  4. 4. © 2017 NetSpeed Learning Solutions. All rights reserved. 4 Purpose What do you want to gain from participating in this webinar?
  5. 5. © 2017 NetSpeed Learning Solutions. All rights reserved. 5 Definition A virtual leader manages a team with individuals who telecommute or work from other locations. What role do you play?
  6. 6. © 2017 NetSpeed Learning Solutions. All rights reserved. 6 Trends Over the next decade, will the use of virtual teams: • Decrease • Stay the same • Increase
  7. 7. © 2017 NetSpeed Learning Solutions. All rights reserved. 7 Who Uses Virtual Teams? • 46% of organizations polled • 66% of multi-national organizations • 80% of organizations with 10,000+ employees Sources: SHRM and i4CP
  8. 8. © 2017 NetSpeed Learning Solutions. All rights reserved. 8 Barriers to Success • Virtual distance • Incomplete communication • Lack of reporting systems • Micro-management What other barriers might challenge a virtual leader?
  9. 9. © 2017 NetSpeed Learning Solutions. All rights reserved. 9 Importance/Skill Gaps 1. Getting virtual team members’ poor performance back on track 2. Holding virtual team members accountable for results 3. Coaching with virtual team members to develop skills 4. Building effective one-to-one relationships with virtual team members
  10. 10. © 2017 NetSpeed Learning Solutions. All rights reserved. 10 Importance/Skill Gaps 5. Building strong teamwork with virtual team members 6. Ensuring work productivity is high with virtual team members 7. Mediating conflict between virtual team members 8. Providing ongoing praise or recognition to virtual team members
  11. 11. © 2017 NetSpeed Learning Solutions. All rights reserved. 11 Importance/Skill Gaps 9. Celebrating virtual team members’ team and individual success 10. Ensuring work quality is high with virtual team members Source: NetSpeed Learning Solutions N = 202
  12. 12. © 2017 NetSpeed Learning Solutions. All rights reserved. 12 Virtual Leader Gaps Which of these top ten gaps are true of your virtual leaders?
  13. 13. © 2017 NetSpeed Learning Solutions. All rights reserved. 13 Obstacles to Success • Familiarity with project planning software • Time to build relationships with virtual team members • Time to meet frequently with virtual team members • Easy access to problem solving for technology • Ability to monitor work tasks and productivity Source: NetSpeed Learning Solutions N = 202
  14. 14. © 2017 NetSpeed Learning Solutions. All rights reserved. 14 Virtual Leadership
  15. 15. © 2017 NetSpeed Learning Solutions. All rights reserved. 15 Virtual Leadership
  16. 16. © 2017 NetSpeed Learning Solutions. All rights reserved. 16 Virtual Leadership
  17. 17. © 2017 NetSpeed Learning Solutions. All rights reserved. 17 Virtual Leadership
  18. 18. © 2017 NetSpeed Learning Solutions. All rights reserved. 18 Virtual Leadership
  19. 19. © 2017 NetSpeed Learning Solutions. All rights reserved. 19 Virtual Presence
  20. 20. © 2017 NetSpeed Learning Solutions. All rights reserved. 20 Create Virtual Presence How can you create strong virtual presence?
  21. 21. © 2017 NetSpeed Learning Solutions. All rights reserved. 21 C3 Model Calibration Collaboration Celebration
  22. 22. © 2017 NetSpeed Learning Solutions. All rights reserved. 22 C3 Model Calibrate: To plan or devise something carefully so as to have a precise use or application. Calibration Collaboration Celebration
  23. 23. © 2017 NetSpeed Learning Solutions. All rights reserved. 23 C3 Model Collaborate: To labor together. Calibration Collaboration Celebration
  24. 24. © 2017 NetSpeed Learning Solutions. All rights reserved. 24 C3 Model Celebrate: To praise someone, often publicly. Calibration Collaboration Celebration
  25. 25. © 2017 NetSpeed Learning Solutions. All rights reserved. 25 Virtual Team Member Needs What do virtual team members need from you, their virtual leader?
  26. 26. © 2017 NetSpeed Learning Solutions. All rights reserved. 26 C3 Model Calibration Collaboration Celebration
  27. 27. © 2017 NetSpeed Learning Solutions. All rights reserved. 27 Calibrating Actions Name one calibrating action you should take as a virtual leader.
  28. 28. © 2017 NetSpeed Learning Solutions. All rights reserved. 28 Goal Setting Is it possible for goal-setting to be collaborative and motivating on a virtual team?
  29. 29. © 2017 NetSpeed Learning Solutions. All rights reserved. 29 C3 Model Calibration Collaboration Celebration
  30. 30. © 2017 NetSpeed Learning Solutions. All rights reserved. 30 Collaborative Awareness Activity Availability Process Perspective Environment
  31. 31. © 2017 NetSpeed Learning Solutions. All rights reserved. 31 Cognitive Overload What is the biggest source of cognitive overload on your virtual teams?
  32. 32. © 2017 NetSpeed Learning Solutions. All rights reserved. 32 Perspective How confident are you that your virtual team has developed perspective in: • Team norms • Historical background • Vision of the future • Shared cultural values
  33. 33. © 2017 NetSpeed Learning Solutions. All rights reserved. 33 Perspective Why is developing shared perspective important to the team’s success?
  34. 34. © 2017 NetSpeed Learning Solutions. All rights reserved. 34 C3 Model Calibration Collaboration Celebration
  35. 35. © 2017 NetSpeed Learning Solutions. All rights reserved. 35 Theory of Acquired Needs Source: David McClelland
  36. 36. © 2017 NetSpeed Learning Solutions. All rights reserved. 36 Theory of Acquired Needs
  37. 37. © 2017 NetSpeed Learning Solutions. All rights reserved. 37 Theory of Acquired Needs
  38. 38. © 2017 NetSpeed Learning Solutions. All rights reserved. 38 Theory of Acquired Needs
  39. 39. © 2017 NetSpeed Learning Solutions. All rights reserved. 39 Theory of Acquired Needs What is your primary driver?
  40. 40. © 2017 NetSpeed Learning Solutions. All rights reserved. 40 Theory of Acquired Needs How might you recognize the results of each person on your team?
  41. 41. 41© 2017 NetSpeed Learning Solutions. All rights reserved. • Five, 90-minute web workshops • Delivered by our virtual trainers or your virtual trainers • Combined with NetSpeed Fast Tracks™ mobile for pre- and post-class reinforcement • May be licensed and customized Synchronous
  42. 42. © 2017 NetSpeed Learning Solutions. All rights reserved. 42 1 2 3 5 4 The Power of Web Conferencing Running Effective Virtual Meetings The Power of Connection Building Virtual Relationships The Power of Calibration Building Accountability on a Virtual Team The Power of Collaboration Harnessing Individual and Team Strengths The Power of Celebration Recognizing Individual and Team Results The Roadmap
  43. 43. © 2017 NetSpeed Learning Solutions. All rights reserved. 43 Take Action What will you do now?
  44. 44. 44© 2017 NetSpeed Learning Solutions. All rights reserved. • Link to download our white paper (8 Essential Strategies to Lead Virtual Teams) Take Our Survey
  45. 45. © 2017 NetSpeed Learning Solutions. All rights reserved. 45 Q & A
  46. 46. © 2017 NetSpeed Learning Solutions. All rights reserved. 46
  47. 47. © 2017 NetSpeed Learning Solutions. All rights reserved. 47 HRCI Activity ID: 330306 SHRM Activity ID: 18-B8HHP This program is valid for 1 PDC toward SHRM-CP and SHRM-SCP recertification. This program has been pre-approved by HRCI for 1 HR (General) recertification credit hour. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
  48. 48. 48 Thank You!

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